Queue Pricing, Features, Reviews & Comparison of Alternatives

Queue

Community activation, brand advocacy & growth amplification

4.3/5 (10 reviews)

Queue overview

What is Queue?

Queue is a community engagement and brand advocacy platform that helps digital agencies, brands, influencers, and other SMBs to manage as well as grow their leads, customers, fans, and users. The solution enables organizations to run brand ambassador programs to increase organic acquisition. Queue is used across multiple industry segments including electronics, manufacturing, hospitality, and life sciences.

Queue's community platform allows marketing agencies to set up campaigns and monitor campaign performance using dashboards. The dashboard provides a real-time view of social, audience, and activity metrics by using interactive graphs and charts.

Queue provides a virtual queuing system that helps to build early buzz around a campaign. The campaign can be built using interactive animations and sounds to increase engagement. The tool enables fans to move up in the waiting list and earn bonus points by referring and engaging with others in the audience. Reward programs can be customized in Queue, with winners selected either during or after a campaign. Agencies can also allocate bonus points to fans who refer VIPs. Users can create their own signup forms with the Facebook login option. The software displays fan testimonials on the website in order to maximize visitor conversion rates.

Queue also offers additional features such as fraud management, email validation, referral tracking, personalized referral links, profile creation, and email notifications. The solution enables users to import and export contact as well as campaign data. Queue integrates with other third party applications such as Wordpress, MailChimp, SurveyMonkey, and major social media platforms.
www.queueat.com

Pricing

Starting from
$69/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Queue screenshot: The Queue user login page Queue screenshot: Create smart signup formsQueue screenshot: Create marketing campaignsQueue screenshot: Motivate people wth Queue's gamification featuresQueue screenshot: Monitor campaign performance

Queue reviews

Excellent
8

Very good
0
Average
0
Poor
1

Terrible
1

Value for money
Features
Ease of use
Customer support
  4.2
  4.4
  4.2
  4.1
David Cavan Fraser

LOVED LOVED LOVED doing the Queue :)

Used daily for 6-12 months
Reviewed 2018-01-24
Review Source: Capterra

Lots of leads!

Pros
Really innovative concept with a very good User Interface. I got great results and it literally is like pouring gasoline onto a fire if you've got a good offer already.

Cons
Found some of the e-mail services a bit clunky (I'm sure that's been fixed since I last used their beta version).

Response from Queue Technologies


David, thanks so much for your kind review we really appreciate it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Derric Haynie

Best Viral Contest Platform in the World

Used weekly for less than 6 months
Reviewed 2017-03-31
Review Source: Capterra

I used this tool to run a client's giveaway and it worked really well. There are some tricks to it, as far as setup and strategy, that need an advanced marketer and mindset. And hopefully they will have more information and documentation about that on the website soon. But it didn't matter, because I was able to confer directly with the CEO and he helped us through the entire giveaway to ensure we were setup for virality, had the right messaging, and then he worked fraud prevention at the end. Thanks to our rep for making our giveaway a success. Until next time!

Pros
Virality, flexibility, strategy, their dashboards and metrics are easy to understand

Cons
You have to design your own landing pages.

Response from Queue Technologies


Thank you Derric! Literally just finishing up that documentation you mentioned right now. Onboarding, setup and best practices for pre and post campaign launch will all be available starting next week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

I Wouldn't Recommend Queue To Anyone

Used weekly for 2+ years
Reviewed 2018-10-02
Review Source: Capterra

Although we are able to produce a large amount of leads with the gamification of Queue, it comes at a cost. If you just want to show your clients a large list of leads, regardless of how warm or qualified they are, this software could interest you. However, it is cheaply made and it is not an easy software to work with. It just depends on your goals.

Pros
The perception of what Queue can offer and the mass amounts of people it can collect through its software in a short amount of time is an appealing feature for Queue. The gamification is also of interest and is a percieved benefit.

Cons
I work in a client-based industry and while the software was able to produce impressive numbers on the lead gen side of things, working with Queue on the backend was nothing short of headache after headache. We even had a direct line of contact with one of the higher-ups at Queue and getting issues resolved was always took an unreasonable amount of time (weeks). The "game" often provided incorrect scores or didn't apply points properly after actions were completed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Mark Poole

Awesome for engagement!

Used weekly for 6-12 months
Reviewed 2018-04-24
Review Source: Capterra

Pros
This is primarily been our best method for engaging. Overall, we have been very pleased with the system it works so well that many of our colleagues are utilizing it every day

Cons
Other than taking some of our team a little bit longer to learn, this was a wonderful tool for us and I worked exactly as described. Nothing bad to report

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Sean Sheppard

Great Referral Solution

Used monthly for 1-2 years
Reviewed 2017-03-20
Review Source: Capterra

We've used it in multiple portfolio companies to build buzz, build email lists and raise capital for crowd funding campaigns. It's easy to set up and use...and the results are almost instant.

Pros
Its ease of use and unique ability to improve conversion rates.

Cons
I wish it could do more! I hear their working on features to cover multiple digital channels which is cool.

Response from Queue Technologies


Thanks for the review Sean! Definitely working on those new features along with a few others ;)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Queue pricing

Starting from
$69/month
Pricing options
Subscription
Free trial
View Pricing Plans

Spark - Basic: $69/month
Blaze - Growth: $175/month
Wildfire - Scale: $349/month

Queue features

Activity Dashboard
Campaign Management
Campaign Segmentation
Data Import/Export
Engagement Analytics
Social Media Integration
Third Party Integration

A/B Testing (208 other apps)
API (558 other apps)
Automatic Notifications (214 other apps)
Campaign Analysis (305 other apps)
Content Management (276 other apps)
Customizable Branding (284 other apps)
Customizable Templates (292 other apps)
Drag & Drop Interface (259 other apps)
Email Marketing Management (204 other apps)
Monitoring (254 other apps)
Multi-Channel Marketing (248 other apps)
Real Time Analytics (249 other apps)
Reporting & Statistics (359 other apps)

Additional information for Queue

Key features of Queue

  • Testing management
  • Campaign segmentation
  • Email notifications
  • Forms management
  • Lead capture
  • Lead scoring
  • Referral tracking
  • Social media integration
  • Third party integration
  • Visitor tracking
  • Activity dashboard
  • Fraud detection
  • Data import/export
  • Custom landing pages
  • Social network marketing
  • Drip email marketing
  • Gamification
  • Landing page templates
  • ROI analytics
  • Personalized greeting bar
  • Reward distribution
  • Queue manager
  • Referral source tracking
  • Campaign management
  • Lead management
  • Audience engagement analytics
View All Features

Benefits

• Queue enables marketing professionals to manage a wide range of ad-hoc campaigns including launches, events, ambassador programs, giveaways, loyalty programs, and contests.

• The solution allows digital agencies to segment users by audience and source, which include direct, seed, and viral source.

• Queue keeps visitors engaged by providing website notifications, email triggers, friend filter, and easy re-entry.

• The solution allows brands to gamify the engagement process by providing referrals, points, bonus, rank, status, contests, and giveaways to keep the community members engaged and motivated.

• Queue offers a personalized greeting bar feature that allows campaign managers to set welcome notes for each fan in order to drive the conversion rate.