Filecamp Reviews

It's like a Google Drive on steroids. Managing all the company files is hard, with Filecamp it's getting much easier. All files in one place for the whole team. No more lost files or misunderstandings.

More integrations would be nice. This is the only area where other products, especially from big companies like Google have some advantage.

Thanks Kamil :)

Filecamp is easy to use, keeps documents secure and enables user-friendly sharing and receiving of documents. It has an all important link sharing expiry option, which means that links to documents cannot be abused. You are able to share files and folder with people who do are not registered with your Filecamp storage platform, which is very handy for once off document sharing requirements.

The moving of documents between folders is a bit slow as there is no drag and drop or cut and paste option.

Hi Joanne. Thanks for the nice words

What I like most about Filecamp is how I can share files with my clients through secure links that can be set to be temporary. This way the clients don't need to log-in or make an account and I can just share the links through an email template within Filecamp. As a photographer another thing of importance is the ability for clients to preview shared files.

Filecamp has the option for a branded white label file sharing. This means that all your client sees is your own business without any references to Filecamp. But the 'white label' option could still be made better if there was the possibility to change the wording (manually or automatically in a language of choice) in any of the UI that the client see. This is important for non-English businesses in order to have a true white label experience.

Has most of the features I need. Uploading is easy. Has the tagging functions and ability to add users.

The features don't all work well or are not well implemented. No real search function, poor mobile performance. Been having buggy performance lately. Informing users of new galleries or selects or other changes is nearly non existent, users can be notified when files are added to a folder but it just lists the file names in an email. It should rather show a preview of the images added and send them their login credentials to view it or make logins for clients easier.

Hi Thomas We are currently working on Filecamp v4 (gigantic update!) which will address the issues you have experienced! Other headlines are; new user interface, better performance, full mobile/touch compatibility, folder upload, FTP mount, easier user management, advanced search features, improved online proofing/commenting, more notification options, bulk adding of tags, more metadata options, auto-tags, custom pages ... and a lot more. The good news is that Filecamp v4 will be awesome!!! The bad news is that it will probably take us another 5-7 months before we can release it, and I hope you can wait. Do reach out to me if you have any questions. Best regards, Jesper Faurby co-founder Filecamp.com

Filecamp users' management is accessible and easy to manage and set up. Documents can be commented on and labelled! That has been our main reason why we're on Filecamp. The team can work more fluidly now avoiding many emails with short info.

Doc files cannot be viewed in a preview that is annoying because we have to download all the time the document, review it and upload them again. Editable documents would be ideal as a new feature to solve it.

Love that you can customize thumbnails for folders. Feels very customized to users, which is exactly what we wanted. this was the only service that did what we wanted (custom thumbnails, white labeling, etc.)

I wish the interface was a little bit more elegant. Also, I wish they give more storage for the price we pay. Finally, I wish they had an app for mobile.

Thanks for sticking with us, Michael :)

The price point for the product is spot on. We are using it to manage a library of over 3,000 images, videos and graphic files. It's been easily implemented and adapted within our organization. Setup can be done in an hour. No high pressure sales as with other products.

Would love to see the ability to enlarge images in the grid view for easier browsing. Would also love to see the ability to check a box to make an image the folder icon instead of having to resize and upload.

Thanks. We are constantly trying to improve the UI and UX. Thanks for your feedback! :)

Our architects and technologists can easily organize projects and make drawings and documents quickly accessible to all stakeholders. From an admin point of view it's easy to manage people, folders and password.

Nothing comes to mind at this time. The software functions as you would need it to.

Hi Lea. Good to hear. Thanks!

This software is a fantastic option if you need a budget Digital Asset Management but still with a very professional look and feel. Some of the best features is the granular access control for users, unlimited users (don't have to pay per seat which is a must for us!), and white label branding control.

The access control for folders and files is not quite granular enough, automatic emails are very limited when it comes to formatting etc, managing users can become complex.

Thanks a lot, Joel

It was very easy to move all of our media assets to filecamp. We had to find a solution quickly once we went remote because before we stored all media locally. Filecamp was quick and easy to setup while ensuring everything was secure.

Could be more mobile friendly. Also would be great to have custom views in terms of icon size. Other then that it's been a real easy adoption internally

Thanks, Mick

We are a signage company that prints thousands of unique signs for different customers, events and festivals across the US. Due to the high amount of customer proofs that need to be approved, we found all other alternates were extremely expensive for our small business as you had to pay by the proof rather than by overall storage. FileCamp allows us to upload the many proofs that the customer's need...

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I don't love some of the changes from the old version to the new. THE LABELS are way way too small in the new version, a tiny little dot that when you have several labels and colors similar they are impossible to tell apart. I don't like that to see the proof history you have to go click on each prior proof. This should be kept as a lot, with text separators on the proof versions. However very minute things that may be fixed in the future the team tells me!

Thanks, Jasmine. We really value your feedback!

User interface is great Easy to learn and navigate Features work great.

The load time of the pages takes too long. No thumbnails previews for large PSD files. I prefer the old labeling rather than the dots. It is easy to read APPROVED or NEW PROOF or whatever the label is then to try to remember what the colour represents. Especially when you have multiple label sets. Drag and drop to move files would be amazing. The commenting tool is weak. It needs more features, like circling or highlighting.

We previously used Dropbox but it became a file wasteland with difficult to find files. For Media Files Filecamp and the ability to see thumbnails was a huge improvement.

I would like to be able to have a navigation that could mimic our current website and/or integrate into Wordpress. I think finding items is tricky for users not familiar with clicking around to find things.

Thanks Ashley! More integration options are on the roadmap.

I like that I have much more control over the user's experience than something like Dropbox. I can change color schemes with different logos with various templates and change the look of folders and much more. Having the ability to make pages like a web page is also very helpful. We also love the fact that it can be used as a subdomain so user's get a seamless experience with our website and domain name. It's also extremely fast to add a new user as almost all of our users require the same capabilities and the copy method as saved us a good amount of time.

The only item I wish Filecamp would be capable of is to send emails to individual users with updates made in the system or an email update to all users.

Thanks Michael. And we have noted your feedback about an "Email user"/"Email All Users" option.

Filecamp has helped us in 3 key ways: 1. It has filled the gap as our Digital Asset Management solution 2. It provides a way to receive incoming file from our team of global volunteer team members. 3. It is well priced and not out of reach for a small non-profit yet will grow with us.

I'd love more flexibility on the image upload information input fields.

Thanks, Andy. Great to have you on board!

I appreciate the ease of use, both in setting up the platform for my company and the interface/search capabilities for our users. Now our staff can locate image files on their own. It is helpful too, that we can add to our storage limits on the fly if needed.

The uploading and tagging is a bit clunky...but it has already been improved since we started using FileCamp, and is easier than before.

Thanks a lot, Betsy. Great to have you on board.

this software is a very clean, easy and elegant way for sharing drawings. it can be customized and it is very intuitive. the preview work perfectly.

the administration of users rights could be easier and better to overview.

Thanks a lot Alessandro :)

I like the ability to set up branded file sharing areas for each of my clients. I also like the ability to offer different download sizes, as well as email notifications when new files are added (as far as I know, notifications are still not a feature in Google Drive, or if it is, it's nearly impossible to figure out how).

Some of the user interface features are a bit outdated. The platform would be more familiar to users (aka easier to use) if things like the "previous / next" and lightbox exit links were more in line with current trending design.

Hi there, Happy to announce that we have just improved large preview interface with previous/next arrows + better zoom-, full-screen-, and print options :) You can follow all updates here: https://filecamp.com/release-notes/

Ease-of-use is a big one - for me, having a capable software with many features is important but also being able to quickly find something / upload new files is just as important, and Filecamp has figured that process out.

Honestly, I don't have a complaint. I work in a field that is historically not tech-savvy, so the only issue I've had is getting people to utilize the software vs. asking me to do it for them. This has nothing to do with Filecamp, just human nature.

Thanks Ryan!

I love the ease of setup and use. Great product! Very intuitive. Blows dropbox out of the water!

No negative feedback

Thanks for the kind words, Szana!

This product is a great 'warehouse' for my work files, keeping them in order with the facility to access them via quick search functions is excellent

It is an issue with most file manager, file sharing applications that the uploading of files can be a little unintuitive. But i think this is less of an issue with Filecamp than previous experiences I have had with the likes of dropbox.

Thanks, George! We have plans on refining the upload experience. So stay tuned!

Filecamp offers a great way to manage your digital assets like photos and videos. You can easily bulk upload and tag images, so they are easy to search for. They also offer nonprofit pricing, and great customer support.

There are new features that can be added to make it even better, and their support team is open to ideas for new feature requests.

Thanks Roshani :)

The ease and simplicity of set-up and of use. There is no complexities to it. Easy share files, based on permissions. You can brand as your own. Support responses are quick and helpful. It's also inexpensive - a low monthly fee. There are no contracts, either. It's a great model for both Filecamp and for us. Great for them, because they must know that users are going to stay on-board. We will!

We like everything about it. We opted for the basic version because it has everything we need.. for now. There are some extra features we would like, that are in their more advanced versions, but for now very pleased with what we have.

Thanks, John :)

Filecamp is very affordable, yet offers a lot of great features. I've been pushing my company to take the plunge into Filecamp for a couple of years. We've looked at other options, but for our needs, they were just too expensive. Filecamp is a great balance of cost effective and power. For our purposes, it's a perfect fit.

I suggest that metadata is added to the files, before they are uploaded to Filecamp. While there is a method to add it there, it's a little clunky, due to the nature of the web interface. Not really an issue with Filecamp, in my opinion, just doing the right job with the right tool. Add your metadata while still in your desktop application or use a tool like Adobe Bridge to do it right.

Filecamp has been instrumental in the organization of our company's media collection (logos, photographs, videos, and literature). What I love about Filecamp is number 1: that it works! And number 2: that it is incredibly easy to use for both administrators and users. The design is simple, intuitive to navigate, and customizable. We didn't realize how badly we needed Filecamp until we started using it. The creators seem to be truly invested in the success of their product.

We had a slight difficulty integrating Filecamp's user requests into our email security process. Filecamp rapidly responded to our concerns, devoted a significant amount of time, and completely resolved the issue for us.

Thanks, Morgan. Great to have you!