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Fishbowl Logo

Cloud-based restaurant marketing platform

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Fishbowl - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Fishbowl overview

What is Fishbowl?

Fishbowl is a restaurant marketing platform that connects guest data to enhance acquisition strategies and drive compelling campaigns that boost customer lifetime value. The platform's features include a Connections Marketplace for integrating with leading restaurant industry providers, AI-powered segmentation tools for building and scaling audiences, personalized email and SMS marketing capabilities, targeted offers to increase loyalty and engagement, and a branded online ordering system to retain more revenue.

Fishbowl's CDP and CRM harmonize data points across a restaurant's tech stack, enabling hospitality and smarter business decisions. The platform's security standards ensure compliance with GDPR and CCPA regulations, and its SOC 2 Type 2 certification provides peace of mind. Restaurants can leverage Fishbowl's guest intelligence to gain insights into customer preferences and behavior, target similar profiles, and automate personalized campaigns across email, SMS, and acquisition channels. Analytics and reporting capabilities also help inform marketing strategies and uncover revenue opportunities.

Starting price

150usage based /
per month

Alternatives

with better value for money

Fishbowl’s user interface

Ease of use rating:

Fishbowl reviews

Overall rating

4.0

/5

21

Positive reviews

62

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.5/10
Rating distribution

5

4

3

2

1

9

4

6

2

0

Pros
“I like that we have controls in place for purchasing and receiving. The trainers were amazing.”

Verified reviewer

Anonymity request

“This software is fantastic for gaining new customers. You can send out an email blast daily if you wish and they have wonderful templates for you to use and design with.”
KB

Kathryn B.

Director of Sales and Marketing

“Fishbowl is super easy to use and great for a restaurant. You can manage a birthday and anniversary club, and their email offers can have a unique code to track and prevent reuse.”
GH

Greg H.

Cons
“The functionality is not nearly as user-friendly as we had hoped, and the integration with QBO is awful.”
CS

Christy S.

Accounting Manager

“Fishbowl has been a struggle from the start - it is a fairly expensive product and we expected so much more.”
CS

Christy S.

Accounting Manager

“Not so easy to fix simple receiving mistakes. Wish there was an audit trail to see which users were making mistakes.”

Verified reviewer

Anonymity request

Who uses Fishbowl?

Based on 21 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Restaurants
Accounting
Apparel & Fashion
Cosmetics
Others

Use cases

Email Marketing
Campaign Management
Customer Loyalty
SMS Marketing

Fishbowl's key features

Most critical features, based on insights from Fishbowl users:

Drip campaigns
Dynamic content
Customer surveys
Multi-Channel marketing
A/B testing
Customer journey mapping

All Fishbowl features

Features rating:

Template management
Rewards management
Multi-Campaign
Mobile coupons
Member portal
List management
Customizable ctas
Activity tracking
Lead management
Email marketing
Customizable fields
Membership management
CRM
Referral tracking
Campaign management
ROI tracking
Sales analytics
Segmentation
Social marketing

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Fishbowl pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential

150

Per month

Complete

250

Per month

Premium

400

Per month

Enterprise

Empty state illustration for "No pricing info"

No pricing info

User opinions about Fishbowl price and value

Value for money rating:

To see what individual users think of Fishbowl's price and value, check out the review snippets below.

“I like that we have controls in place for purchasing and receiving. The trainers were amazing.”

Verified reviewer

Anonymity request

“This software is fantastic for gaining new customers. You can send out an email blast daily if you wish and they have wonderful templates for you to use and design with.”
KB

Kathryn B.

Director of Sales and Marketing

Fishbowl support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
Knowledge Base

Training options

Webinars

Fishbowl FAQs

Q. What type of pricing plans does Fishbowl offer?

Fishbowl has the following pricing plans:
Starting from: $150.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Fishbowl?

Fishbowl has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Fishbowl support?

Fishbowl supports the following languages:
English


Q. Does Fishbowl offer an API?

No, Fishbowl does not have an API available.


Q. What level of support does Fishbowl offer?

Fishbowl offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base

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