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Fishbowl
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based restaurant marketing platform
Table of Contents
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Fishbowl - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Fishbowl overview
What is Fishbowl?
Fishbowl is a restaurant marketing platform that connects guest data to enhance acquisition strategies and drive compelling campaigns that boost customer lifetime value. The platform's features include a Connections Marketplace for integrating with leading restaurant industry providers, AI-powered segmentation tools for building and scaling audiences, personalized email and SMS marketing capabilities, targeted offers to increase loyalty and engagement, and a branded online ordering system to retain more revenue.
Fishbowl's CDP and CRM harmonize data points across a restaurant's tech stack, enabling hospitality and smarter business decisions. The platform's security standards ensure compliance with GDPR and CCPA regulations, and its SOC 2 Type 2 certification provides peace of mind. Restaurants can leverage Fishbowl's guest intelligence to gain insights into customer preferences and behavior, target similar profiles, and automate personalized campaigns across email, SMS, and acquisition channels. Analytics and reporting capabilities also help inform marketing strategies and uncover revenue opportunities.
Starting price
per month
Alternatives
with better value for money
Fishbowl’s user interface
Fishbowl pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
4.0
Ease of use
3.9
Customer support
3.8
Reviews sentiment
What do users say about Fishbowl?
Downsides include a steep learning curve, limited customization, and extra costs for premium support
Select to learn more
Who uses Fishbowl?
Based on 21 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Fishbowl's key features
Most critical features, based on insights from Fishbowl users:
All Fishbowl features
Features rating:
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Fishbowl pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
User opinions about Fishbowl price and value
Value for money rating:
To see what individual users think of Fishbowl's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Kathryn B.
Director of Sales and Marketing
Fishbowl integrations (10)
Fishbowl support options
Typical customers
Platforms supported
Support options
Training options
Fishbowl FAQs
Fishbowl has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
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Q. What languages does Fishbowl support?
Fishbowl supports the following languages:
English
Q. Does Fishbowl offer an API?
No, Fishbowl does not have an API available.
Q. What level of support does Fishbowl offer?
Fishbowl offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base