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Friendbuy Logo

Referral marketing solution for eCommerce businesses

(1)

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Friendbuy Pricing, Features, Reviews and Alternatives

Friendbuy FAQs

Q. What type of pricing plans does Friendbuy offer?

Friendbuy has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Friendbuy?

Friendbuy has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Friendbuy support?

Friendbuy supports the following languages:
English


Q. Does Friendbuy offer an API?

Yes, Friendbuy has an API available for use.


Q. What other apps does Friendbuy integrate with?

Friendbuy integrates with the following applications:
WooCommerce, Delighted, Segment, Unbounce, Twitter/X, Stripe, Klaviyo, Chargebee, Volusion, BigCommerce, Shopify


Q. What level of support does Friendbuy offer?

Friendbuy offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum

Friendbuy product overview

Price starts from

249

Per month

Per Feature

What is Friendbuy?

Friendbuy is a cloud-based referral marketing solution designed to help eCommerce businesses of all sizes generate leads, increase referrals, and manage marketing campaigns. Key features include email capture, reward programs, fraud detection, A/B testing, analytics, and reporting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
Knowledge Base
FAQs/Forum

Training options

In Person
Documentation
Live Online

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Starting from

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Why am I seeing this?

Friendbuy pricing information

Value for money

4.0

/5

5

Starting from

249

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Friendbuy features

Functionality

4.0

/5

5

Total features

29

2 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
API
Campaign Management
Reporting & Statistics
Campaign Analytics
Customizable Templates
Social Media Integration

Functionality contenders

Friendbuy users reviews

Overall Rating

4.2

/5

5

Positive reviews

60

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.4/10
Rating distribution

5

4

3

2

1

3

0

2

0

0

Overall rating contenders

AvatarImg

Verified reviewer

51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy way to get customer referrals

Reviewed 6 years ago

Having the widget on our website has helped customers reap referral benefits from us and we also get the benefits of new customer sales. It's a win-win and I think overall it's a great platform. It's not the coolest and most functional dashboard, but it does help and provide some good analytical feedback.

Pros

I really like that you can see the facebook feed of what people are saying when they share the referral link. It's great to know people are excited to share and reap the benefits of our referral program. It's easy to use and having the widget on our website makes a lot of sense. Our customers benefit and we benefit. Why wouldn't we love this?

Cons

Our team has not had any real issues with the program. We do not utilize the email widget which we plan to use and hope that it isn't too difficult. I think the overall dashboard could look better and provide more support to help us push more referrals out.

TB
AvatarImg

Tomasz B.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Good Product But Support is Extremely Limited

Reviewed 4 years ago

Okay

Pros

Ease of Software and Integration. It's not a bad program and the initial setup, they were very hands on.

Cons

Customer Support. FriendBuy is stuck in the 80's when it comes to customer support. The only way to get in contact with someone in support is emailing them (and the response is dreadfully slow) even for customers that are on their enterprise plan.

EL
AvatarImg

Erin L.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Encourage Referrals For Your Brand!

Reviewed 3 years ago
Pros

It's an easy way to incentivize and encourage customers to spread the word and refer your brand. And easy to use on the customer's end also, for both those referring your brand and those receiving the referral. Activity is tracked automatically, but rewards are given manually.

Cons

The level of customization available is fairly low, which made it difficult to add FriendBuy to our website in a seamless and on-brand way. Pricing is on the expensive side compared to some of its competitors. We did experience select customers sharing their referral links virally on places like Reddit - not a bad thing, but be prepared to see some rack up a decent amount of rewards.

AvatarImg

Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Friendbuy provides an easy tool to reward customers and spread our products to others.

Reviewed 6 years ago
Pros

We love that it's easy for our customers to use whether they are very technical or not. We have used other programs in the past but Friendbuy performs better overall.

Cons

If a customer loses an email, it could be a little easier to resend it to them or look up their details from the backend.

AE
AvatarImg

Ahmed E.

Health, Wellness and Fitness, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FriendBuy is actully a good software to track and manage referrals and referrals rewards

Reviewed 2 years ago

It has not been a bad experience at all but it could have been better.

Pros

It is actually very good for tracking all the referrals done by our customers and all the new customers that they referred to check eligibility for the referral rewards.

Cons

That it sometimes marks some referred customers as old customers and stops the reward from being approved automatically by the referee and will have to mark it approved manually

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