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Referral marketing solution for eCommerce businesses
Friendbuy Pricing, Features, Reviews and Alternatives
Friendbuy product overview
What is Friendbuy?
Friendbuy is a cloud-based referral marketing solution designed to help eCommerce businesses of all sizes generate leads, increase referrals, and manage marketing campaigns. Key features include email capture, reward programs, fraud detection, A/B testing, analytics, and reporting.
Typical customers
Platforms supported
Support options
Training options
Friendbuy pricing information
Value for money
4.0
/5
5
Starting from
249
Per month
Per Feature
Pricing options
Value for money contenders
Friendbuy features
Functionality
4.0
/5
5
Total features
34
2 categories
Most valued features by users
Functionality contenders
Friendbuy users reviews
Overall Rating
4.2
/5
5
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.4/10
3
0
2
0
0
Overall rating contenders
Verified reviewer
51-200 employees
Used weekly for 1-2 years
Review source
Share this review:
Having the widget on our website has helped customers reap referral benefits from us and we also get the benefits of new customer sales. It's a win-win and I think overall it's a great platform. It's not the coolest and most functional dashboard, but it does help and provide some good analytical feedback.
I really like that you can see the facebook feed of what people are saying when they share the referral link. It's great to know people are excited to share and reap the benefits of our referral program. It's easy to use and having the widget on our website makes a lot of sense. Our customers benefit and we benefit. Why wouldn't we love this?
Our team has not had any real issues with the program. We do not utilize the email widget which we plan to use and hope that it isn't too difficult. I think the overall dashboard could look better and provide more support to help us push more referrals out.
Tomasz B.
Marketing and Advertising, 11-50 employees
Used weekly for 6-12 months
Review source
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Okay
Ease of Software and Integration. It's not a bad program and the initial setup, they were very hands on.
Customer Support. FriendBuy is stuck in the 80's when it comes to customer support. The only way to get in contact with someone in support is emailing them (and the response is dreadfully slow) even for customers that are on their enterprise plan.
Erin L.
Retail, 11-50 employees
Used daily for 2+ years
Review source
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It's an easy way to incentivize and encourage customers to spread the word and refer your brand. And easy to use on the customer's end also, for both those referring your brand and those receiving the referral. Activity is tracked automatically, but rewards are given manually.
The level of customization available is fairly low, which made it difficult to add FriendBuy to our website in a seamless and on-brand way. Pricing is on the expensive side compared to some of its competitors. We did experience select customers sharing their referral links virally on places like Reddit - not a bad thing, but be prepared to see some rack up a decent amount of rewards.
Verified reviewer
Used daily for less than 6 months
Review source
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We love that it's easy for our customers to use whether they are very technical or not. We have used other programs in the past but Friendbuy performs better overall.
If a customer loses an email, it could be a little easier to resend it to them or look up their details from the backend.
Ahmed E.
Health, Wellness and Fitness, 201-500 employees
Used weekly for 1-2 years
Review source
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It has not been a bad experience at all but it could have been better.
It is actually very good for tracking all the referrals done by our customers and all the new customers that they referred to check eligibility for the referral rewards.
That it sometimes marks some referred customers as old customers and stops the reward from being approved automatically by the referee and will have to mark it approved manually
Friendbuy FAQs
Friendbuy has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Friendbuy?
Q. What other apps does Friendbuy integrate with?
Common Friendbuy comparisons
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