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Reputation Studio Logo

Reputation management tool to monitor and analyze reviews

Table of Contents

Reputation Studio - 2026 Pricing, Features, Reviews & Alternatives

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Reputation Studio overview

What is Reputation Studio?

Reputation Studio is a review management platform designed to help businesses generate, respond to, monitor, and analyze customer reviews across multiple channels such as marketplaces, websites, social media, and more. Agents can create categories including tags and keywords to trigger urgency and utilize customizable templates to respond to clients' queries.

Reputation Studio allows administrators to assign roles, configure access permissions for staff members and track key performance indicators (KPIs), response time, and customer engagement metrics on a unified platform. Supervisors can create custom alerts to notify agents about posted reviews and set up an approval process for managers to ensure the accuracy of responses. Managers can also use sentiment and intent models to gain insights into clients' brand experiences.

Reputation Studio lets administrators monitor agents' productivity and case management metrics based on products. Supervisors can also utilize product IDs to map customer content across channels. Other features include reporting, data visualization, word clouds, keyword tagging, and surveys.

Key benefits of using Reputation Studio

  • Users can manage and respond to reviews from multiple channels in one place, using a single login within Salesforce Service Cloud.
  • Teams can personalize workflows, routing, and approvals to streamline agent tasks, improve response times, and ensure on-brand communication with customers.
  • Administrators can gain actionable insights with AI-based sentiment analysis, advanced tagging, and real-time reporting to understand customer feedback and spot trends.
  • The system lets stakeholders enhance security and data privacy by keeping all customer information within Salesforce, meeting rigorous compliance standards.
  • Starting price

    499per feature /
    per month

    Alternatives

    with better value for money

    Reputation Studio’s user interface

    Ease of use rating:

    Reputation Studio reviews

    Overall rating

    4.8

    /5

    4

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.5/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    1

    0

    0

    0

    Reputation Studio's key features

    Most critical features, based on insights from Reputation Studio users:

    Response management
    Review monitoring
    Review notification

    All Reputation Studio features

    Features rating:

    Activity dashboard
    Activity tracking
    AI/Machine learning
    Alerts/Notifications
    API
    Brand management
    Chat/Messaging
    Commenting/Notes
    CRM
    Customer advocacy
    Customer experience management
    Customizable branding
    Customizable fields
    Customizable reports
    Customizable templates
    Dashboard
    Data import/export
    Engagement tracking
    Feedback management
    Keyword tracking
    Media monitoring
    Monitoring
    Multi-Channel distribution
    Multi-Language
    Multi-Location
    Negative feedback management
    Performance metrics
    Ratings/Reviews
    Real-Time analytics
    Real-Time data
    Real-Time notifications
    Reminders
    Reporting & statistics
    Reporting/Analytics
    Review request
    Search/Filter
    Sentiment analysis
    SMS messaging
    Social media integration
    Surveys & feedback
    Template management
    Third-Party integrations
    Visual analytics

    Reputation Studio alternatives

    Reputation Studio logo

    Starting from

    499

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    TrueReview logo
    visit website

    Starting from

    49

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Birdeye logo
    visit website

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Stratus logo
    visit website

    Starting from

    29

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Reputation Studio pricing

    Value for money rating:

    Starting from

    499

    Per month

    Per Feature

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Reputation Studio price and value

    Value for money rating:

    Reputation Studio support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk

    Training options

    Webinars
    Live Online
    In Person
    Documentation

    Reputation Studio FAQs

    Q. What type of pricing plans does Reputation Studio offer?

    Reputation Studio has the following pricing plans:
    Starting from: $499.00/month
    Pricing model: Subscription

    These products have better value for money


    Q. Who are the typical users of Reputation Studio?

    Reputation Studio has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Reputation Studio support?

    Reputation Studio supports the following languages:
    English


    Q. Does Reputation Studio offer an API?

    No, Reputation Studio does not have an API available.


    Q. What other apps does Reputation Studio integrate with?

    Reputation Studio integrates with the following applications:
    Salesforce Service Cloud, OpenTable, Yelp Guest Manager, PowerReviews, Bazaarvoice, Yotpo, Trustpilot, Sitejabber


    Q. What level of support does Reputation Studio offer?

    Reputation Studio offers the following support options:
    Phone Support, Email/Help Desk

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