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SAP Customer Data Cloud
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Table of Contents
SAP Customer Data Cloud - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: January 2026
SAP Customer Data Cloud overview
What is SAP Customer Data Cloud?
SAP Customer Data Cloud enhances customer experiences across marketing, commerce, sales, and service helping you understand your customers and deliver relevant, trusted, and personalized engagements.
Key benefits of using SAP Customer Data Cloud
-Native connection with ERP for supply chain optimization and product innovation
-Access to customer profile views for use cases that fit your business needs
-Respect for customer data privacy by maintaining the purpose of customer data
-Real-time access to customer insights to deliver hyper-personalized experiences
Starting price
Alternatives
with better value for money
SAP Customer Data Cloud’s user interface
SAP Customer Data Cloud reviews
Overall rating
4.3
/5
8
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8/10
5
4
3
2
1
4
3
1
0
0
SAP Customer Data Cloud's key features
Most critical features, based on insights from SAP Customer Data Cloud users:
All SAP Customer Data Cloud features
Features rating:
SAP Customer Data Cloud alternatives
SAP Customer Data Cloud
Starting from
No pricing info
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Starting from
79
Per month
Salesforce Service Cloud
Starting from
25
Per month
Birdeye
Starting from
No pricing info
SAP Customer Data Cloud pricing
Value for money rating:
Starting from
No pricing info
User opinions about SAP Customer Data Cloud price and value
Value for money rating:
SAP Customer Data Cloud integrations (24)
SAP Customer Data Cloud support options
Typical customers
Platforms supported
Support options
Training options
SAP Customer Data Cloud FAQs
SAP Customer Data Cloud has the following pricing plans:
Free Trial: Available
These products have better value for money
Q. Who are the typical users of SAP Customer Data Cloud?
SAP Customer Data Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does SAP Customer Data Cloud support?
SAP Customer Data Cloud supports the following languages:
Croatian, Czech, Danish, Dutch, English, French, German, Greek, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Romanian, Spanish, Swedish, Thai
Q. Does SAP Customer Data Cloud offer an API?
No, SAP Customer Data Cloud does not have an API available.
Q. What level of support does SAP Customer Data Cloud offer?
SAP Customer Data Cloud offers the following support options:
Phone Support, 24/7 (Live rep), Knowledge Base