getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

SITE123 Logo

Free website builder and landing page solution

Table of Contents

SITE123 - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

SITE123 overview

Based on 317 verified user reviews

What is SITE123?

SITE123 is a website builder tool with key features that include website management, real time editing, landing pages and web forms, design management, customizable templates, and more.

Who uses SITE123?

Reviews for SITE123 come from a wide variety of industries, including arts and crafts (7% of reviewers), health, wellness and fitness (6%), and information technology and services (5%). The most frequent use case for SITE123 cited by reviewers is website builder (68% of reviewers).

What do users say about SITE123 pricing?

Most reviewers indicate that SITE123 offers good value for money, citing its free plan, affordable paid tiers, and transparent pricing. Some users say advanced features require costly upgrades, and the free plan is limited and ad-supported.

Starting price

12.8per feature /
per month

Alternatives

with better value for money


Pros & Cons

User Interface

Website Building

Customer Support

Pricing

Email Management

SITE123’s user interface

Ease of use rating:

SITE123 review summaries overview

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(18)
3-4(98)
5(201)

What do users say about SITE123?

Reviewers feel SITE123 is easy to use, making website creation accessible for beginners and those without coding experience. They appreciate the wide range of templates, intuitive interface, and fast setup, noting that customer support—especially the 24/7 live chat—is responsive and helpful when issues arise. They find the platform suitable for small businesses and personal projects, and value the free plan for getting started.

Some say customization options are limited, with templates and design features feeling restrictive for advanced users. They mention occasional bugs, pricing concerns for premium features, and limited integration with third-party tools or payment gateways.

Select to learn more


Who uses SITE123?

Based on 317 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Arts and Crafts
Real Estate
Education Management
Others

Use cases

Website Builder
Web Design
eCommerce
Landing Page
Blog

SITE123's key features

GetApp's analysis of 76 verified user reviews collected between July 2021 and February 2024 identifies SITE123's most critical features and summarizes user sentiment about those features.

Website management

Reviewers appreciate SITE123's website management capabilities for their simplicity and ease of use. They find the dashboard intuitive and helpful for monitoring key areas. Users report that the tools are user-friendly, although some feel there is limited room for differentiation. They highlight the platform's reliability and the ability to make changes anytime. They also value the professional look and ease of navigation. Users mention that the support is fantastic and responsive, which enhances the overall management experience. Of the 38 SITE123 users who gave detailed accounts of their use of Website Management, 97% rated this feature as important or highly important.


Real time editing

Users report that SITE123's real-time editing allows them to make changes instantly without needing to preview or publish separately. They find this capability helpful for correcting mistakes and updating content quickly. Reviewers appreciate the ability to edit from mobile devices and the ease of adding, editing, and deleting site elements. They note that while there can be occasional lags, the overall experience is positive, with changes reflecting immediately and making the editing process efficient. Of the 28 SITE123 users who gave detailed accounts of their use of Real Time Editing, 96% rated this feature as important or highly important.


Landing pages/web forms

Reviewers indicate that SITE123 offers great options for creating landing pages and web forms. They find these tools valuable for attracting potential guests and gathering feedback. Users appreciate the variety of layouts and the ease of customization. They highlight the professional appearance and simplicity of use, which is particularly beneficial for small business owners. They also mention that the forms add functionality and help in creating a visually appealing and navigable website. Of the 21 SITE123 users who gave detailed accounts of their use of Landing Pages/Web Forms, 95% rated this feature as important or highly important.


Design management

Users report that SITE123's design management is straightforward and easy to use. They appreciate the simplicity and effectiveness of the design options, which contribute to creating professional-looking websites. Reviewers mention that while the design tools are generally good, they could benefit from more flexibility and variety. They find the templates attractive and suitable for different needs, although some users feel that the design management could be more robust and less restrictive. Of the 17 SITE123 users who gave detailed accounts of their use of Design Management, 94% rated this feature as important or highly important.


Customizable templates

Reviewers appreciate SITE123's customizable templates for their ease of use and ability to personalize websites. They find the templates professional-looking and suitable for various purposes. Users highlight the importance of having a wide selection of templates, although some feel there could be more options. They report that the templates save time and provide great design ideas. However, a few users mention that the customization options could be more flexible to better meet specific needs. Of the 16 SITE123 users who gave detailed accounts of their use of Customizable Templates, 88% rated this feature as important or highly important.


All SITE123 features

Features rating:

Auto update
Catalog management
Commenting/Notes
Content management
Custom domains
Customizable forms
Data security
eCommerce management
Electronic payments
Email marketing
File sharing
Form builder
Forms management
Image library
Inventory management
Inventory tracking
Kitting
Multi-Currency
Multi-Language
Newsletter management
Online booking tools
Online store builder
Order management
Post Management
Pre-built templates
Preview functionality
Promotions management
Reporting/Analytics
Responsive web design
Reviews management
Search/Filter
SEO management
Shipping management
Shopping cart
Social media integration
Survey builder
Template management
Templates
Third-Party integrations
Website publishing options

SITE123 alternatives

SITE123 logo

Starting from

12.8

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Wix logo

Starting from

17

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Shopify logo

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Squarespace logo

Starting from

25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

SITE123 pricing

Value for money rating:

Starting from

12.8

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SITE123 price and value

Value for money rating:

To see what individual users think of SITE123's price and value, check out the review snippets below.

“The ability to customize templates and sections as per my preferences was one of the most impactful features for me.”
MR

Mrunal R.

Digital Marketer

“The good thing is that whatever the issue may be it can be reported to their development team to possibly correct the issue. But this is a timely process as well. And to have already pay for a plan depending on length of time taking advantage of their 1 time discount, you can be losing out on those hiccups that haven't been developed yet.”
RS

Reuben S.

Owner

SITE123 integrations (45)

Integrations rated by users

We looked at 317 user reviews to identify which products are mentioned as SITE123 integrations and how users feel about them.

Integration rating: 5.0 (4)

I've connected Stripe and found the setup process to be simple and intuitive. I'm looking forward to using it as I begin processing client payments.

This allows our account customers to log in and pay outstanding invoices without the need for us to chase them.

CM

Carolyn M.

Exercise Physiologist

1/2

Integration rating: 4.0 (3)

Integration rating: 4.5 (3)

Integration rating: 1.0 (2)

Integrating Google Analytics provides valuable user engagement data that helps prioritize AI optimization efforts. Combining analytics with AI visibility and prompt data makes the recommendations much more actionable.

SV

Sravya V.

Growth Manager

Integration rating: 5.0 (2)

Our wordpress sites collect leads via 123 and send contacts to Mailchimp.

JC

Jeff C.

Marketing Director

Jotform logo
Jotform

Integration rating: 4.5 (2)

SITE123 customer support

What do users say about SITE123 customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of SITE123 customer support.

Widely noted by reviewers, SITE123 offers 24/7 live support that responds quickly, often within minutes at any time of day.

A significant portion of users find the support team easy to contact, with helpful and clear communication via chat.

A fair number of users appreciate that support staff are proactive, friendly, and explain solutions in simple terms.

Multiple users highlight that support resolves issues efficiently, making the platform accessible even for beginners.

Support options

Phone support
Faqs/forum
Email/help desk
Chat
24/7 (live rep)
Knowledge base

Training options

Documentation
Live online
Videos

To see what individual users say about SITE123's customer support, check out the review snippets below.

“I am not young and not that adept at IT/digital stuff but managed to create my own website in an afternoon with the excellent help of the customer service people at Site123”

MH

Margaret H.

Artist

“It has taken me a week to build, I could not get the paypal integrated only because I did not understand what was needed and adding the different components such as Gateway keys and understanding where on my website I had to place them, but I feel I have accomplished the task and learnt a lot on the way.”

KF

Kath F.

Boss

“While SITE123 integrates with some third-party tools and services, users looking for extensive integration options or specific integrations may find the platform lacking compared to more advanced website builders.”

Verified reviewer profile picture

Tichaona R.

Graphic designer

“I understand that there have been some performance issues for other customers when they exceed 200 pages on their site, but that is Site123's issue to figure out.”

DE

David E.

Owner

SITE123 FAQs

Q. Who are the typical users of SITE123?

SITE123 has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers

These products have better value for money


Q. What is SITE123 used for?

SITE123 is a free website builder that helps users to build multilingual, SEO-friendly websites and landing pages without coding. It comes with an admin dashboard, which enables users to create multiple groups, grant access permission to employees and view previous messages with clients on a centralized platform. SITE123 provides users with tools to design business logos, create customized response forms, and add images or icons from a built-in media gallery. Our comprehensive solution lets users offer services to clients, set participant numbers, add service locations, schedule appointments and process payments, enhancing customer experience with the brand. It also allows users to create personalized blog posts using custom templates/layouts, and share published blogs on various social media platforms, improving marketing operations. SITE123 offers integration with various third-party applications such as Facebook, Twitter, Woopra, Authorize.net, Paypal, Braintree, Lucky Orange, Pure Chat and more. We enable businesses to claim top-level domain (TLD) extensions, and enforce SSL/HTTPS encryption to prevent cyber threats.


Q. What level of support does SITE123 offer?

SITE123 offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base

Related categories