We are able to communicate information that's not exactly right for an email or verbal announcement, but more passively provide info. Also, it gives the company the ability to shine creatively as opposed to bland emails.
Pros
Ease of use. I always tell people how simple the service is to use. Whatever I imagine, I usually can create. All tools are easy to understand and operate.
Cons
At times I have to scroll up and down the page to view all content. Easy enough, but knowing the absolute top and bottom of the page can be confusing. A large display would probably fix this.
Thank you, Jason! Yes, I'm familiar with what you mean about having to scroll when editing a page. That only happens if your computer monitor is fairly low resolution though. That doesn't always correlate with size of the monitor, but usually it does. I'm sitting in front of a 32" and would never go back, hahaha.
Rating breakdown
Likelihood to recommend: 8/10
I am a coffee shop owner and we use the software for menu boards. Customers love them and I frequently get comments. We have four 55" televisions operating as digital signs. They hang from the ceiling, angled toward the customer. They are bright and extremely easy to read. We try lots of different drinks and food items. It is so easy to put something new up. Usually it can be done in a few minutes. There are no printing charges, and no waiting for for a printing job the be finished. Typos are easily corrected too. Photos, video, animations can be quickly added, deleted, or modified. It can be done from anywhere one has an internet connection and a computer. I have taken photos in Thailand of Thai tea, emailed the recipe to the store and added Thai Iced coffee to one of my digital signs in less than 30 minutes while in my hotel room in Bangkok. Any one who is computer literate can learn to make and mange their own digital signs with this software. If you are new to digital signage, as I was, forget trying to use the Google software. It is way too limited in its' features and way too bassackwards to use. Finding SmartSigns2Go was the best thing that ever happed in my digital signage experience. Just buy it!
Pros
It is a great bargain for the money. It allows a small business, like mine to be able to have digital signage that looks professional and is full of features.
My support from SmartSign2Go has been phenomenal. Better than any other software company I have ever used regardless of the type of software.
Cons
There are some feature I would really like to see. The ability to lock items in place and real layers would be nice. Upgrades come several times a year, so one day I might have those features.
Thanks so much for the wonderful detailed review, Randy! Just a note, in case it helps... you can lock items in place if they are placed on a background page. Perhaps we can get more granular about that in the future. As for layers, as you know pages are built in layers. Are you referring to being able to see the stack of layers like as if you were in Photoshop?
Rating breakdown
Likelihood to recommend: 10/10
Pros
Works! I was pleased to find the expected results upon first use, was simple enough to train users for upkeep support
Cons
WYSIWYG is not very intuitive but is functional. We could accomplish more advanced features by displaying a micro-site in lieu of the messaging we created from scratch but that would defeat the purpose of the software
Thanks for your review, Jessica. We would love to hear any more specific feedback you have for us on the software so that we can improve it moving forward!
Rating breakdown
Likelihood to recommend: 4/10
Overall has been great. Customer service form rep has been exceptional.
Pros
Love the drag and drop functionallity, pricing and flexability to control 4 locations from my office. I can even see if my employees have turned the system on each day at each location.
Cons
The software takes a little while to learn, but once you do, it is quite simple. Would like some more functions and seem to have issues with videos that have sound, but from my little research, that sounds like it may be due more to google eliminating videos that automatically play sound on a website.
Thanks, Jesse! You should have no trouble with audio using any of our onboard video apps (uploaded, YouTube or Vimeo). If instead you're trying to display a website that has a video embedded into it then that will be subject to how it's configured on the web page itself and wouldn't typically be the recommended way to handle it.
Rating breakdown
Likelihood to recommend: 10/10
When I first started looking into this type of display signage it was quite confusing. Some of the companies you needed to subscribe to the parameters. This was at a much higher cost of the product which made it less cost-effective. If you have multiple locations it created much more cost to run from a central location. I somehow found a site that listed many many companies of this type with explanations as to what they do and how they function. This enabled me to reduce the number to look at to about five. I then open all the websites for the various companies and tried them. I was also looking for a company with a reasonable amount of support at a very reasonable price. I am pretty much a novice at this stuff some of the more complicated than I wanted some offered support that seemed difficult to use or get a hold of them. So then I narrowed it down to the final two and called the companies to speak to their people and customer support. When I contacted smartsign2go I was lucky I thought and got the owner Derry. We spoke for quite a while even had me dial in and created a webinar and showed me how to use it. My daughter is involved in this business we have three locations and he did the same my daughter who does most of the work on the signs. We are able to remotely control all the locations from whichever location we happen to be at and can also run different signage at different locations. This means one store has a product the others don't we can feature that on the individual signs. We use the signs behind the register so while the customer checking out they can watch it. I'm sure we will expand on the use of these signs. I can't say enough about the representative he is very responsive and helpful in arriving at a financial solution to benefit small mom and pop operations. The upfront cost per location is very reasonable you can size the TV to fit your space. I bought three relatively inexpensive flat screen TVs 32 inches that is my only regret is that I didn't go like 48 to 50 inches. No matter what anybody decides they can make a work within your price range if you are a reasonable. You will not be disappointed!!!
Thanks for the great review, Carl! It's been a pleasure working with you and Gina. Happy Holidays
Rating breakdown
Essentials: $23.50 per month
Advantage: $32 per month
Enterprise: $43 per month
Bulk Plans: On request
Discounted rates available, starting at even TWO displays!
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