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Textdrip Logo

Business texting software

Textdrip Reviews

Overall rating

4.9

/5

122

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.57/10

Reviews by rating

Suggested alternatives

text-p2p
slicktext-com
salesmsg

Pros and cons

I like the ease of use for the service, being able to categorize and manage the resources I have is great.
It is by far the best CRM texting system I have used. The delieverability is 98% and the customer service is outstanding.
This soft ware is amazing, it puts you directly and easily in touch with clients. I love that it saves hours of your day reaching out to leads on your behalf.
Charges for messages longer than 160 characters, inability to attach pictures, vcard, etc.
Also, not sure if this exists either as I am new to the software, But a way to resume drips once automatically stopped due to a response. I apologize if these features are already implemented.
There is no way for you to take off your card in the system.
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122 reviews

Recommended

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Alexander S.

Financial Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TextDrip is a great way to immediately scale in a high volume sales environment

Reviewed 3 years ago

Overall, the benefits of the software far outweigh the limitations and TextDrip is an incredibly comprehensive tool to allow you to immediately scale your business. [SENSITIVE CONTENT] is very helpful and is constantly improving the intuition of the program to make it adaptable to each user's purpose. I am confident that the software will continue to get vastly better, but as far as I have seen this is by far the most helpful and affordable tool to help individuals scale rapidly in a high volume sales environment. Mass communication is a major staple in my industry and I don't know where I would be without this platform.

Pros

1. TextDrip enables you to automate much of your prospecting cycle with much higher deliverability than most competitors. 2. [SENSITIVE CONTENT] always makes himself available to answer questions and optimize use of his software 3. TextDrip subscription is very affordable ($10 per month) and messages are inexpensive ($0.01 per text) and drip messages stop immediately after you have received a response...

Cons

1. The software can become laggy and ineffective if you do not archive conversations regularly. After 500 responses, it becomes difficult to navigate the software smoothly. I had to learn this on the fly, but once you begin archiving conversations to clear out the ones that are not productive it works smoothly. 2. The software is not a standalone CRM. It must be used in conjunction with a CRM like...

Vendor response

We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.

JM
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JeN M.

Insurance, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Surprising good company

Reviewed 9 months ago

Yes I was very reluctant to take part in Textdrip at first, but after they helped me install the product and I'm up and running. I found the system easy to use and that potential clients did respond. I am happy with system and support. Also the leads have been real and made some good money so far. Thanks Guys!

Pros

I am happy with system and support. Also the leads have been real and made some good money so far.

Cons

Communication with team. I like to call someone personal for questions. Wish I could do that more

HR
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Hada R.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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good

Reviewed 3 years ago

iffy, would like a bit more organization

Pros

auto dial is the best feature if I could auto dial into isales that would be great

Cons

no organization of texts its is super annoying

Vendor response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

AM
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Atendi M.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Markeitng Made Easy With Textdrip

Reviewed 8 months ago
Pros

Textdrip is very smooth when it comes to mobile marketing as well as SMS marketing It comes with engagement tracking and is quite affordable

Cons

With Textdrip, we met our marketing needs and no issues.

DW
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Dave W.

Insurance, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Value for the money

Reviewed 8 months ago

I use it on a daily basis and need it for all my client communications. This is working well

Pros

The cost of the product and the discounts available are good. Very reliable

Cons

Set up took some time but after a bit it was manageable.

CB
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Cherokee B.

Insurance, 5,001-10,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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awesomesauce

Reviewed 10 months ago

I would recommend that people use this for SMS marketing for their business. I have had such a pleasant experience with textdrip since I began using it. The customer support is extremely sufficient.

Pros

I like that it is very beginner friendly and easy to use. I like how customizable it isText drip is awesome. Super easy to use, very beginner friendly. Lots of features as well to make it as customizable as you want. You can easily keep track of your clientele and categorize them into lists if needed

Cons

So far there isn't anything that I don't really like.

WM
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Willman M.

Accounting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Textdrip review by Spark Wellness Us

Reviewed 7 months ago
Pros

Make its easy to send out messages & do sms marketing

Cons

the color is ugly, I want the app to be easier to use

CG
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Camille G.

Insurance, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love using TD

Reviewed 9 months ago
Pros

How easy and simple it is to use and navigate.

Cons

There's no calendar to schedule appointments.

MH
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Mikia H.

Insurance, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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HONEST REVIEW

Reviewed 10 months ago

It has been great since I started using it. I've had no complaints and would recommend it to others.

Pros

So Far I love how organized the platform is and how there is always a live chat person available! This is so convenient especially in the heat of the moment when you need assistance as soon as possible!!

Cons

I wish I could get a ding notification for when messages come through via laptop

IM
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Ihsan M.

Insurance, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Thoughts on Textdrip

Reviewed 2 months ago

I like it so fair, i wouldn't go use another platform

Pros

It's easy to use, it's budget-friendly.

Cons

Sometimes when i send out texts, not all of them send

WC
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William C.

Media Production, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Essential to engage with clients

Reviewed 2 years ago

strong product, very rare lapses, great customer service and support.

Pros

This is a well-thought out time saver and managment/sales tool that allows you to creae instant rapport with clients new and future.

Cons

One featue I aks for is the option to set a time for each message, instead of being limited to how much time from the ifrst message. Much easier to say, send at 12noonET and know that the west coast will see it at 9am there.

nn
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nicholas n.

Health, Wellness and Fitness, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantabulousness!

Reviewed 2 years ago

This is the ultimate Lazy Person Technique. Just dont forget to change the send out times for the drips ; )

Pros

Its pretty much free iykyk <3 It literally works the way its supposed to.

Cons

That it's not completely free : ( Having to change drip times it doesnt doit automatically.

Vendor response

Thank you for your amazing note. we appreciate you taking the time to share your experience with us!

MV
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Maria V.

Insurance, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This app is amazing!

Reviewed 2 years ago

I love using this app, it truly makes my life easier

Pros

It's very user-friendly and makes my life way easier because it has an extension that makes texting very fast.

Cons

I have to refresh the app every couple of hours to make sure I don't have any new messages

TF
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Trent F.

Insurance, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank you TextDrip!

Reviewed 2 years ago
Pros

It's made contacting many people at the touch of a button a reality. A lot of people don't respond to the first or second text, so a software that keeps in contact and allows me to touch people I may have forgotten about!

Cons

Sometimes my texts don't deliver, and I wish I knew which ones, hope I don't get charged, and wish I could re-drip them.

Vendor response

We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.

HD
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Heather D.

Insurance, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Well worth it!!

Reviewed 2 years ago

I could never send this many text messages from my phone. It's simple to set up quick responses and drip campaigns

Pros

TextDrip is a great, easy to use texting platform. They have great demo classes and customer service classes as well. Highly recommend!!! 😀

Cons

More ways to earn credits would be great!!

Vendor response

We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.

BP
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Brian P.

Insurance, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Texting Software EVER

Reviewed 2 years ago

10/10, pretty much speechless. Nothing better out there.

Pros

I love how organized it keeps me and how easy it is to follow up with leads and prospects.

Cons

Sometimes the messages take a little bit to send but it isn't too bad of a problem after a few minutes.

Vendor response

We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.

RH
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Ray H.

Insurance, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing

Reviewed 3 years ago

Amazing

Pros

It works as described and the customer service is amazing

Cons

There is nothing about this software I don't like. I would only like to be able to call out from the platform

Vendor response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

AC
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Amiah C.

Insurance, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Client Conversion

Reviewed 2 years ago
Pros

Text Drip does all the work for me. Its easy to use and has helped me scale my personal business more than I could without it.

Cons

It can cost a bit if you run automation through it but that is expected

Vendor response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

DA
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Diego A.

Insurance, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product/ service

Reviewed 3 years ago

Very pleased, especially for the price.

Pros

The integration and user friendliness.

Cons

Sometimes it can be slow when loading up or there will be a glitch so you have to refresh the program.

Vendor response

Thank you for your amazing note. We appreciate you taking the time to share your experience with textdrip!

WR
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Willie R.

Insurance, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing platform/Best support

Reviewed 3 years ago

Anyone who is trying to reach more customers or find a better platform to communicate with clients, this is definitely the best option! The system is very user friendly, and they will take the time to do a 1on1 walkthrough of how everything works! Support is the best of any platform/company I have ever dealt with!!

Pros

It is very easy to use, and they will take the time to do a 1on1 to assist you in learning how to use everything. Support is very responsive and helpful.

Cons

Everything was easy to use, maybe if there was a way to organize leads into different categories it would be helpful.

Vendor response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

TB
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Tyler B.

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New user satisfied

Reviewed 3 years ago

It is less expensive than Isales, the software that I was previously using and easier to use

Pros

Very fast and efficient. Imputing clients into drip campaign is so easy and can be running in the background.

Cons

Would be an improvement if it offered more of a CRM because after having a 100's of conversations with customers it would be nice if we could put them in different categories on how to follow up.

Vendor response

Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!

JL
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Joseph L.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great tool

Reviewed 2 years ago
Pros

The organization was the best thing ever on here

Cons

The delivered text was on and off but mostly sending

Vendor response

Thank you for your amazing note. we appreciate you taking the time to share your experience with us!

ZB
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Zach B.

Insurance, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An absolute game changer

Reviewed 3 years ago

My production has increased exponentially. Definitely worth every penny

Pros

The chrome browser extension is what makes this product a breeze. Being able to add leads to a campaign with the simple click of a button makes sms marketing effortless. The mass text feature is also key

Cons

The only thing I dislike is having to reload with a set amount of credits each time. Besides that however, nothing bad to say

Vendor response

We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.

NE
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Nadine E.

Insurance, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing CRM

Reviewed 10 months ago
Pros

Honestly the best website to send texts and organize your work. I love the color code options and customer support is also very quick and helpful.

Cons

I don't have any cons so because every single time I needed something someone was there to help.

DH
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Drew H.

Insurance, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Service

Reviewed 5 months ago
Pros

I like the ease of use for the service, being able to categorize and manage the resources I have is great.

Cons

Sometimes there is bugginess, when troubleshooting certain things it can get tricky by yourself. (just ask for support)