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Textmagic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified platform for managing business communication
Table of Contents
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Textmagic - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
Textmagic overview
What is Textmagic?
TextMagic is a comprehensive business text messaging service that combines SMS and email communication capabilities in a unified platform. The software serves as an all-in-one solution for marketing campaigns, two-way SMS chats, notifications, and staff communication, catering to businesses of all sizes from solo entrepreneurs to growing teams across various industries. The platform enables organizations to reach their audience through multiple communication channels, offering tools for mass texting, email campaigns, and real-time customer engagement through a shared inbox system that centralizes all business conversations. The platform allows users to send personalized text messages to thousands of contacts simultaneously, with support for messages up to nine hundred eighteen characters in standard format or four hundred twelve characters in Unicode. Users can schedule one-time or recurring text campaigns, track delivery and response rates in real time, and manage two-way conversations through a unified inbox. The system includes dedicated virtual numbers with options for toll-free texting, local numbers with various area codes, and ten-digit long code texting for improved deliverability. Advanced features include dynamic fields for message personalization, automated opt-out management for compliance, sender ID customization, and comprehensive campaign analytics. The platform also supports multimedia messaging, SMS surveys, and email campaign functionality with rich text or HTML templates, open and click tracking, and segmentation capabilities. TextMagic offers extensive integration capabilities through its REST API and pre-built connections with third-party services. The platform provides API wrappers in eleven programming languages, allowing developers to integrate SMS functionality into existing business systems. Users can connect TextMagic with over one thousand applications via Zapier or utilize the direct integrations with Communications Platform as a Service providers such as Twilio, Vonage, Sinch, and Bandwidth. The "Bring Your Own Number" feature enables businesses to connect existing numbers from these providers to TextMagic's interface while maintaining their current messaging rates. For security and compliance, TextMagic implements data protection standards, with features like two-factor authentication, single sign-on via SAML, and comprehensive audit logging to ensure data protection across all integrations.
Who uses Textmagic?
Reviews for Textmagic come from a wide variety of industries, including consumer services (7% of reviewers), education management (6%), and financial services (5%). The most frequent use case for Textmagic cited by reviewers is appointment reminders (42% of reviewers).
What do users say about Textmagic pricing?
Most users consider Textmagic to provide excellent value for money, highlighting its fair, pay-as-you-go pricing and suitability for small budgets. However, some users feel it can be expensive for non-profits and dislike extra charges for certain features.
Starting price
Pros & Cons
Simplicity
Responsiveness
Navigation
Telephony
Reliability
Textmagic’s user interface
Textmagic pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Textmagic?
Users say Textmagic makes it easy to send bulk SMS, manage client communications, and automate appointment reminders, with a user-friendly interface and straightforward setup. They find it effective for reaching customers who prefer texting over calls or emails, and appreciate the pay-as-you-go pricing model for controlling costs, especially for small businesses. They value the ability to send messages from both computers and mobile devices, and note reliable delivery and helpful reporting features.
Reviewers indicate that Textmagic’s customer support receives mixed feedback; some find it responsive and helpful, while others report slow or unhelpful service. They mention occasional issues with MMS support, notification reliability, and pricing concerns, but overall consider it a practical solution for business messaging needs.
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Who uses Textmagic?
Based on 260 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Textmagic's key features
Most critical features, based on insights from Textmagic users:
All Textmagic features
Features rating:
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Textmagic pricing
Pricing plans
Pricing details:
Essential
No pricing info
Features included:
- Add credit when needed
- Credit never expires
- Unlimited contacts
Professional 2K
No pricing info
Features included:
- Billed monthly
- 2-month credit rollover
- Unlimited contacts
- Texting number included
- Free inbound texts
Connect 10K
No pricing info
Features included:
- Billed monthly
- 2-month credit rollover
- Unlimited contacts
- Free inbound texts
- CPaaS texting number
User opinions about Textmagic price and value
Value for money rating:
Of 37 reviews that provide robust commentary on Textmagic's price and value, 84% mention it in a positive light.
Most users consider Textmagic to offer great value for money, appreciating its pay-as-you-go model which suits varying needs and small budgets. They find the pricing fair and cost-effective, especially for organizing texting campaigns and managing bookings. Users think the service is reliable, easy to use, and that it pays for itself through increased conversions. Some reviewers appreciate the simplicity of setup, detailed reporting, and the competitive pricing. However, some users feel that the service can be expensive, particularly for non-profits, and dislike the additional costs for features like emojis and standard phone numbers.
, and
To see what individual users think of Textmagic's cost and value, check out the review excerpts below.
Michael D.
Director
Textmagic integrations (9)
Integrations rated by users
We looked at 260 user reviews to identify which products are mentioned as Textmagic integrations and how users feel about them.
Integration rating: 4.8 (4)
“I used Zapier to connect Wishpond so that those who filled out my contact form received a SMS automatically.”
Michael D.
Director
Other top integrations
Textmagic customer support
What do users say about Textmagic customer support?
Customer support rating:
We analyzed 22 verified user reviews to identify positive and negative aspects of Textmagic customer support.
The majority of users praise Textmagic's customer support for being responsive, effective, and quick to resolve issues.
A significant portion of users highlight the ease of reaching support and consistently positive service experiences.
A limited number of users report slow, unhelpful, or dismissive responses and a lack of follow-up on issue resolution.
Support options
Training options
To see what individual users say about Textmagic's customer support, check out the review snippets below.
“We encountered a minor issue with a file upload recently and this was dealt with in less than 6 hours, the service and support is just as amazing as the product.”
Ahmet D.
Director
“The customer service is great and I am able to reach someone quickly.”
Peter G.
IT Manager
“Support has no clue with issue on their system, so never get confirmation if there is issue on textmagic Once the issue is resolved there is no report to update about the issue i.e reason for issue and what steps are taken to avoid it in future.”
Kamran L.
Senior Infrastructure Network Engineer
“Terrible. When errors happened the customer service took days to respond or did not respond at all”
Sean F.
Operations Manager
Textmagic FAQs
Textmagic has the following pricing plans:
Pricing model: One Time License, Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. What are the benefits of using Textmagic?
Q. Who are the typical users of Textmagic?
Textmagic has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Textmagic support?
Textmagic supports the following languages:
English
Q. Does Textmagic support mobile devices?
Textmagic supports the following devices:
Android, iPad, iPhone
Q. Does Textmagic offer an API?
Yes, Textmagic has an API available for use.
Q. What other apps does Textmagic integrate with?
Textmagic integrates with the following applications:
Zapier
Q. What level of support does Textmagic offer?
Textmagic offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum
