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Maintenance Care

Facility maintenance, work orders & preventative maintenance

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Maintenance Care Pricing, Features, Reviews and Alternatives

Maintenance Care product overview

Price starts from

$

75

What is Maintenance Care?

Maintenance Care is a web-hosted facility maintenance software that helps businesses manage all of their work requests, assets and preventive maintenance. The easy to use interface will allow maintenance teams to track all aspects of their daily tasks without having to be computer experts.

Key benefits of using Maintenance Care

  • Maintenance Care is a complete web-hosted facility maintenance software that helps in managing work requests, asset tracking, preventive maintenance and dashboard reporting.

  • The product has fully integrated mobile features that allow users to create and edit work orders through mobile devices and the data gets automatically synced with the main database.

  • Maintenance Care offers a FREE VERSION and you can get instant access to it without a credit card.

  • Maintenance Care offers frequency-based wireless sensors to get readings from any part of the facility and logs these readings into a web interface from where users can view the results as well as export them to Excel for further analysis.

  • The tool also provides dashboards that use visual analytics tools like pie charts and bar graphs to portray daily information about the operations and health of the facility.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

    Maintenance Care pricing information

    Value for money

    4.8

    /5

    39

    Price starts from

    $

    75

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Maintenance Care features

    Functionality

    4.2

    /5

    39
    Total Features46 4 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    API
    Third Party Integrations
    Inventory Management
    Document Management
    Workflow Management

    Functionality contenders

    Maintenance Care users reviews

    Overall rating

    4.5

    /5

    39

    Positive reviews

    90%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.74/10
    Rating distribution

    5

    4

    3

    2

    1

    24

    11

    4

    0

    0

    Pros
    We have had a great experience so far with Maintenance Care and have received very good feedback from our team members on site.

    DW

    David W.

    Additionally the ability for it to remind us of things like annual filter changes, battery replacements is super helpful.

    BA

    Becca A.

    Absolutely wonderful experience. Communication is easy, answers are quick.

    NS

    Natasha S.

    Cons
    Work orders that were being written down were getting lost in the shuffle and problems were getting overlooked.

    RM

    Robert M.

    Parts list population via excel import (rather than 2 weeks of manual input). There is no way to track billed and non billed tasks and I can't use the invoicing feature due to lack of PST.

    RB

    Rhianne B.

    No way to do a search for individual units, only by building.

    KG

    KD G.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Maintenance Care at FMU

    Reviewed a year ago

    Maintaining over 850,000 square feet with a staff of 40 had proven to be difficult without a CMMS system. Since using Maintenance Care over the past year there is more accountability from facilities creating a very efficient and cost saving department.

    Pros

    Web-based - no support needed from IT. User friendly for those opening work orders and those receiving the work order - no major learning curve necessary. Excellent customer service and support.

    Cons

    We have not experience any major issues using the software. Would like to see a more streamlined process of notifying external vendors of assigned work orders.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Maintenance Care Review for Retirement Living

    Reviewed 8 months ago

    We have had a great experience so far with Maintenance Care and have received very good feedback from our team members on site. We are now reporting on tasks stats to get better insight into where our time is being spent and how we can better serve and assist our teams.

    Pros

    The ease of use for our end users at the home levels. Our company did not have a digital platform previously to manage maintenance, and so it was crucial for us to choose a platform that would be very easy to manage for all levels of skill.

    Cons

    Some of the admin functions within the system aren't as user friendly to navigate. Reporting (creation of reports) could be a little clearer, and the functionality of digital check sheets to keep everything integrated into one system would be beneficial.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great support

    Reviewed 3 years ago

    We have solved huge problems related to communicating on task exsistance, progress, parts needed, completion date and by who and when. I link invoices to tasks in comments and therefore track what we buy and need to invoice out for each task which also alerts employees to the arrival of parts. We can check our assigned to list and know who has the ball on tasks. The customer support is always there and friendly even if they cannot do anything to solve the problem:)

    Pros

    The ease of tracking jobs. the variety of search options and trackable inputs. The ability to assign jobs and track progress. The idea of having all information in one place. The top result is a way more streamlined way to communicate with the whole team on a variety of aspects.

    Cons

    It is unrefined. The usability of the app (there is no way to search)Also, no way for 3rd parties to search the request look-up page list. The spacing in the notes! and how new comments are added to top and bottom inconsistently. There are millions of small improvements that could be attended to that would make my job twice as nice, for instance, reports to be able to be auto generated with details...

    Vendor response

    Hi Rhianne, Thanks for the comments. I will try to respond to some of your comments on here (but there is a limit of characters), but I think many of your concerns can be addressed by speaking with one of our Support Techs (I will have one connect with you). The notes spacing issue on the app was a bug that is fixed, the Parts Excel upload is available. There is a way to track Billed or non-Billed jobs using Task Class, and your team should be able to access attached documents from the app, so I'm not sure why they are not able to. Again, I'm guessing our Support Techs may be able to help here. I am confident that we are able to resolve most if not all of your issues listed.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent product

    Reviewed 7 months ago

    Absolutely wonderful experience. Communication is easy, answers are quick.

    Pros

    Creating new work orders is quick and easy. Overall use is easy to learn and execute.

    Cons

    You can't see enough lines of work orders. You can only see 15 jobs at once, then you have to scroll down. Also, I'd like to see ALL 'new' work orders (including the older ones) when I run a report.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great and easy to use software

    Reviewed 8 months ago
    Pros

    Maintenance Care is very easy to use and navigate. Work orders can be generated and delegated very quickly and easily. The work order request link for other departments works great and requires little input to make a request.

    Cons

    I wish the program had the ability to assign due dates for work orders. It would be nice if the work order template was customizable, the ability to add a company logo and select which fields are printed on the order.

    Maintenance Care FAQs and common questions

    Maintenance Care has the following pricing plans:
    Starting from: $75.00
    Pricing model: Free
    Free Trial: Available


    Maintenance Care has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Maintenance Care supports the following languages:
    English


    Maintenance Care supports the following devices:
    Android, iPhone, iPad


    No, Maintenance Care does not have an API available.


    Maintenance Care integrates with the following applications:
    Wufoo, Tapfiliate, Salesmate, Interact, Google Forms, Survey Anyplace, Magento Commerce, YouCanBook.me, Dispatch, WHMCS, Formstack Forms, Onfleet, Calendly, Trainerize, Saasu, Quip, Deputy, Zapier, Streamtime, Picreel, Lawcus, Gmail, Metatask, Expensify, Klips, Microsoft OneDrive, Airtable, appointlet, Pepipost, Megaventory, Trello, Zoho Books, Artichoke, ScheduleOnce, FreshBooks, LessAccounting, Buffer, Omniconvert, Yammer, Alchemer, Geckoboard, Acuity Scheduling, Nicereply, Gravity Forms, JotForm, Zoho Forms, ShipStation, Rezdy, Microsoft 365, GetSiteControl, Typeform, Zoho Mail, CheckMarket, Front, ServiceM8, Wunderlist, Kajabi, LinkedIn, Limo Anywhere, Teem, QuickBooks Online, Clio, SmartSurvey, Wave, Skedda, Resource Guru, Device Magic, BirdEye, Plecto, TextMagic, SignUpGenius, MessageBird, SurveyMonkey, Outgrow, Privy, CallHub, Google Calendar, AskNicely, Hiver, Twilio, Abacus, SuperSaaS, FreeAgent, Xero, Parseur, 10to8, Smartsheet, Cyfe, Dasheroo, BigCommerce, Reckon One, Zoho Invoice, Enalyzer, CallFire, Microsoft Excel


    Maintenance Care offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat

    Most popular Maintenance Care comparisons

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