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Maintenance Care Logo
Maintenance Care
4.6
(65)

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Facility maintenance, work orders & preventative maintenance

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(12)

Maintenance Care Pricing, Features, Reviews and Alternatives

Maintenance Care product overview

Price starts from

100

Per month

Flat Rate

What is Maintenance Care?

Maintenance Care is a web-hosted facility maintenance software that helps businesses manage all of their work requests, assets and preventive maintenance. The easy to use interface will allow maintenance teams to track all aspects of their daily tasks without having to be computer experts.

Key benefits of using Maintenance Care

  • Maintenance Care is a complete web-hosted facility maintenance software that helps in managing work requests, asset tracking, preventive maintenance and dashboard reporting.

  • The product has fully integrated mobile features that allow users to create and edit work orders through mobile devices and the data gets automatically synced with the main database.

  • Maintenance Care offers a FREE VERSION and you can get instant access to it without a credit card.

  • Maintenance Care offers frequency-based wireless sensors to get readings from any part of the facility and logs these readings into a web interface from where users can view the results as well as export them to Excel for further analysis.

  • The tool also provides dashboards that use visual analytics tools like pie charts and bar graphs to portray daily information about the operations and health of the facility.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Documentation
    Live Online
    Webinars
    Videos

    Maintenance Care pricing information

    Value for money

    4.7

    /5

    65

    Starting from

    100

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Maintenance Care features

    Functionality

    4.4

    /5

    65

    Total features

    50

    7 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    API
    Customizable Reports
    Data Import/Export
    Workflow Management

    Maintenance Care users reviews

    Overall Rating

    4.6

    /5

    65

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.82/10
    Rating distribution

    5

    4

    3

    2

    1

    43

    16

    6

    0

    0

    Pros
    We have found support to be both helpful and responsive when we needed help. Once the maintenance scheduling gets built, it helps keep us on task.
    Additionally the ability for it to remind us of things like annual filter changes, battery replacements is super helpful.
    The layout is very good and the fact that the app is very easy to use.
    Cons
    Work orders that were being written down were getting lost in the shuffle and problems were getting overlooked.
    Parts list population via excel import (rather than 2 weeks of manual input). There is no way to track billed and non billed tasks and I can't use the invoicing feature due to lack of PST.
    No way to do a search for individual units, only by building.

    Overall rating contenders

    DJ
    AvatarImg

    David J.

    Higher Education, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Maintenance Care at FMU

    Reviewed 2 years ago

    Maintaining over 850,000 square feet with a staff of 40 had proven to be difficult without a CMMS system. Since using Maintenance Care over the past year there is more accountability from facilities creating a very efficient and cost saving department.

    Pros

    Web-based - no support needed from IT. User friendly for those opening work orders and those receiving the work order - no major learning curve necessary. Excellent customer service and support.

    Cons

    We have not experience any major issues using the software. Would like to see a more streamlined process of notifying external vendors of assigned work orders.

    CB
    AvatarImg

    Corey B.

    Hospital & Health Care, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    One stop shopping for Long-term care maintenance

    Reviewed 17 days ago

    The maintenance team's efficiency has gone through the roof. We are able to get way more done in a day by being mobile with the software. Staff are able to easily and quickly submit work orders, we have instant access and are able to address the issues quickly. Downside is the feedback loop to the person that submits the work order. They often need to know what has been done and not just that the work order is closed.

    Pros

    Our old system consisted of binders on each wing of our facility. We would have to walk to the wings, check the binder, take the info back to our office and prioritize tasks for the day. We would have to do this multiple times a day and urgent matters may not be seen until the following day. MaintenanceCare eliminated the need for those steps and streamlined our entire process.

    Cons

    There is a lack of feedback to the person that submits their work order. They get that the task is completed but nothing about what steps have been taken or that a job is pending completion and may need more parts, subcontractor, etc. That would be an excellent feature that would improve communication between staff, management and maintenance staff.

    JR
    AvatarImg

    Joseph R.

    Nonprofit Organization Management, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

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    Nice but could be improved upon.

    Reviewed 22 days ago

    It is a very user friendly software, easy to manipulate, but currently there are areas that could use enhancements to continue to grow with our organization. We started out and this was perfect to get our new system up and running, however we are outgrowing the functionality of the current version we are using and would like to see more of what it can do to meet our needs.

    Pros

    The software was very easy to setup and update the basic parameters that it has. Entering and creating PM work orders is also very easy.

    Cons

    There are areas that could be improved upon to help smaller organizations continue to grow; better information inputting, tracking of vital statistics related to facilities management, creating an accounting portion or report that would track time, avg time, and cost of work orders by individual work orders, weekly, monthly, annually would greatly help in demonstrating our expenses and time for each of our programs.

    MB
    AvatarImg

    Michael B.

    Hospital & Health Care, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Park Senior Villas

    Reviewed 7 days ago

    My experience has been wonderful. The staff constantly reach out to see if I need assistance with anything and has made it such a pleasure. The only problem is getting our staff to use it instead of always calling me, but thats our issue.

    Pros

    I love the ease of use and how it keeps me up to date with maintenance needs. I like the fact the the staff are able to put in request and then the request come straight to my mobile device. The simplicity of running such a complex program is astonishing. Love the product

    Cons

    The only problem I have experienced is that the alerts on the mobile device somehow shut off. Now, I have to keep checking my phone instead of it alerting me when a new request has been entered. Although, this could probably be fixed easily, I just haven't contacted Maintenance Care for assistance

    MG
    AvatarImg

    Marco G.

    Nonprofit Organization Management, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Maintenance is a great product!

    Reviewed 8 days ago

    Overall we have had an excellent experience using MC.

    Pros

    The layout is very good and the fact that the app is very easy to use.

    Cons

    Prior to the way the GUI is set up currently, it took a very long time to implement new features to MC on the development side. One thing is that for work orders it should be mandatory to enter comments on what was done on the work order and the time it took to complete it.

    Maintenance Care FAQs

    Q. What type of pricing plans does Maintenance Care offer?

    Maintenance Care has the following pricing plans:
    Starting from: $100.00/month
    Pricing model: Free, Subscription


    Q. Who are the typical users of Maintenance Care?

    Maintenance Care has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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    Q. What languages does Maintenance Care support?

    Maintenance Care supports the following languages:
    English, French, Spanish

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    Q. Does Maintenance Care support mobile devices?

    Maintenance Care supports the following devices:
    Android, iPad, iPhone

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    Q. Does Maintenance Care offer an API?

    Yes, Maintenance Care has an API available for use.

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    Q. What other apps does Maintenance Care integrate with?

    Maintenance Care integrates with the following applications:
    Wufoo, Tapfiliate, Salesmate, Interact, Google Forms, Pointerpro, Adobe Commerce, YouCanBook.me, Dispatch, WHMCS, Formstack Forms, Onfleet, Calendly, Trainerize, Saasu, Quip, Deputy, Zapier, Streamtime, Picreel, Lawcus, Gmail, Metatask, Expensify, Klipfolio, OneDrive, Airtable, appointlet, Netcore Email API, Megaventory, Trello, Zoho Books, Artichoke, OnceHub, FreshBooks, LessAccounting, Buffer, Omniconvert, Yammer, Alchemer, Geckoboard, Acuity Scheduling, Nicereply, Gravity Forms, Jotform, Zoho Forms, ShipStation, Rezdy, Microsoft 365, GetSiteControl, Typeform, Zoho Mail, CheckMarket, Front, ServiceM8, Microsoft To Do, Kajabi, LinkedIn for Business, Limo Anywhere, Teem, Quickbooks Online, Clio, SmartSurvey, Wave Accounting, Skedda, Resource Guru, Device Magic, Birdeye, Plecto, TextMagic, SignUpGenius, MessageBird, SurveyMonkey, Outgrow, Privy, CallHub, Google Calendar, AskNicely, Hiver, Twilio, Emburse Abacus, SuperSaaS, FreeAgent, Xero, Parseur, 10to8, Smartsheet, Cyfe, Dasheroo, BigCommerce, Reckon One, Zoho Invoice, Enalyzer, CallFire, Microsoft Excel

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    Q. What level of support does Maintenance Care offer?

    Maintenance Care offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat

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