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Facility maintenance, work orders & preventative maintenance
Maintenance Care Pricing, Features, Reviews and Alternatives
Maintenance Care product overview
What is Maintenance Care?
Maintenance Care is a web-hosted facility maintenance software that helps businesses manage all of their work requests, assets and preventive maintenance. The easy to use interface will allow maintenance teams to track all aspects of their daily tasks without having to be computer experts.
Key benefits of using Maintenance Care
Typical customers
Platforms supported
Support options
Training options
Maintenance Care pricing information
Value for money
4.7
/5
65
Starting from
100
Per month
Flat Rate
Pricing options
Value for money contenders
Maintenance Care features
Functionality
4.4
/5
65
Total features
50
7 categories
Most valued features by users
Functionality contenders
Maintenance Care users reviews
Overall Rating
4.6
/5
65
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.82/10
43
16
6
0
0
Overall rating contenders
David J.
Higher Education, 201-500 employees
Used daily for 1-2 years
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Maintaining over 850,000 square feet with a staff of 40 had proven to be difficult without a CMMS system. Since using Maintenance Care over the past year there is more accountability from facilities creating a very efficient and cost saving department.
Web-based - no support needed from IT. User friendly for those opening work orders and those receiving the work order - no major learning curve necessary. Excellent customer service and support.
We have not experience any major issues using the software. Would like to see a more streamlined process of notifying external vendors of assigned work orders.
Corey B.
Hospital & Health Care, 51-200 employees
Used daily for 6-12 months
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The maintenance team's efficiency has gone through the roof. We are able to get way more done in a day by being mobile with the software. Staff are able to easily and quickly submit work orders, we have instant access and are able to address the issues quickly. Downside is the feedback loop to the person that submits the work order. They often need to know what has been done and not just that the work order is closed.
Our old system consisted of binders on each wing of our facility. We would have to walk to the wings, check the binder, take the info back to our office and prioritize tasks for the day. We would have to do this multiple times a day and urgent matters may not be seen until the following day. MaintenanceCare eliminated the need for those steps and streamlined our entire process.
There is a lack of feedback to the person that submits their work order. They get that the task is completed but nothing about what steps have been taken or that a job is pending completion and may need more parts, subcontractor, etc. That would be an excellent feature that would improve communication between staff, management and maintenance staff.
Joseph R.
Nonprofit Organization Management, 51-200 employees
Used daily for 2+ years
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It is a very user friendly software, easy to manipulate, but currently there are areas that could use enhancements to continue to grow with our organization. We started out and this was perfect to get our new system up and running, however we are outgrowing the functionality of the current version we are using and would like to see more of what it can do to meet our needs.
The software was very easy to setup and update the basic parameters that it has. Entering and creating PM work orders is also very easy.
There are areas that could be improved upon to help smaller organizations continue to grow; better information inputting, tracking of vital statistics related to facilities management, creating an accounting portion or report that would track time, avg time, and cost of work orders by individual work orders, weekly, monthly, annually would greatly help in demonstrating our expenses and time for each of our programs.
Michael B.
Hospital & Health Care, 51-200 employees
Used daily for 1-2 years
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My experience has been wonderful. The staff constantly reach out to see if I need assistance with anything and has made it such a pleasure. The only problem is getting our staff to use it instead of always calling me, but thats our issue.
I love the ease of use and how it keeps me up to date with maintenance needs. I like the fact the the staff are able to put in request and then the request come straight to my mobile device. The simplicity of running such a complex program is astonishing. Love the product
The only problem I have experienced is that the alerts on the mobile device somehow shut off. Now, I have to keep checking my phone instead of it alerting me when a new request has been entered. Although, this could probably be fixed easily, I just haven't contacted Maintenance Care for assistance
Marco G.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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Overall we have had an excellent experience using MC.
The layout is very good and the fact that the app is very easy to use.
Prior to the way the GUI is set up currently, it took a very long time to implement new features to MC on the development side. One thing is that for work orders it should be mandatory to enter comments on what was done on the work order and the time it took to complete it.
Maintenance Care FAQs
Maintenance Care has the following pricing plans:
Starting from: $100.00/month
Pricing model: Free, Subscription
Q. Who are the typical users of Maintenance Care?
Q. What languages does Maintenance Care support?
Q. Does Maintenance Care support mobile devices?
Q. What other apps does Maintenance Care integrate with?
Maintenance Care integrates with the following applications:
Wufoo, Tapfiliate, Salesmate, Interact, Google Forms, Pointerpro, Adobe Commerce, YouCanBook.me, Dispatch, WHMCS, Formstack Forms, Onfleet, Calendly, Trainerize, Saasu, Quip, Deputy, Zapier, Streamtime, Picreel, Lawcus, Gmail, Metatask, Expensify, Klipfolio, OneDrive, Airtable, appointlet, Netcore Email API, Megaventory, Trello, Zoho Books, Artichoke, OnceHub, FreshBooks, LessAccounting, Buffer, Omniconvert, Yammer, Alchemer, Geckoboard, Acuity Scheduling, Nicereply, Gravity Forms, Jotform, Zoho Forms, ShipStation, Rezdy, Microsoft 365, GetSiteControl, Typeform, Zoho Mail, CheckMarket, Front, ServiceM8, Microsoft To Do, Kajabi, LinkedIn for Business, Limo Anywhere, Teem, Quickbooks Online, Clio, SmartSurvey, Wave Accounting, Skedda, Resource Guru, Device Magic, Birdeye, Plecto, TextMagic, SignUpGenius, MessageBird, SurveyMonkey, Outgrow, Privy, CallHub, Google Calendar, AskNicely, Hiver, Twilio, Emburse Abacus, SuperSaaS, FreeAgent, Xero, Parseur, 10to8, Smartsheet, Cyfe, Dasheroo, BigCommerce, Reckon One, Zoho Invoice, Enalyzer, CallFire, Microsoft Excel
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