Maintenance Care Pricing, Features, Reviews & Comparison of Alternatives

Transitioning into an existing Facilities Department that has a rudimentary maintenance request and tracking system has proven to be more challenging than expected. Maintenance Care and their outstanding service and software has been instrumental in shifting the culture of paper requests and tracking systems to an environment and user friendly, web-based, electronic system within our organization. The enhanced communication and instant request tracking system has allowed for greater clarity in the submitted requests. The tracking and reporting abilities within the Maintenance Care software have been able to provide additional details when it comes to analyzing the assigned tasks prioritizing the tasks and tracking labor and repair costs. This software is truly a blessing for our organization. The software and system is easy to use and configure. The enhanced communication with email notifications of received & completed tasks has been extremely helpful. Being able to provide documents and pictures with the maintenance requests has proven to be very successful and helpful for out team. Some of our favorite features of the software includes the tracking, reporting and analyzing the tasks, priority levels, areas etc...

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Great product. Mobile app is a time saver for maintenance team. Setup relevantly simple. Report features allow for easy review of work order type, duration, number of orders. Easy for line staff to enter work orders Help feature is difficult to use and drill down to find help for specific topics. I'd like a BB 10 app. Would be nice to have generic wording for scheduled tasks. EG: Caution: BEFORE PERFORMING ANY MAINTENANCE - Notify necessary personnel prior to stopping and starting equipment. - Ensure equipment is isolated using proper Tag and Lockout procedures. - Ensure any pressurized components are properly isolated / drained. - Wear appropriate personal protective equipment 1. Check general condition and note any damage to components. 2. Check fan belts for wear/tension. Check sheaves for alignment/wear. Adjust/replace as necessary. 3. Inspect fan shaft locking collar for security (if fitted) and ensure grub screws are tight. 4. Clean the fan, blades and motor housing as necessary. 5. Check motor for any signs of vibration or overheating. 6. Ensure mounting bolts, nuts etc. are tight and vibration isolation springs and supports in good condition. 7. Check condition of cooling coil, clean as required. 8. Check condition of the air filter, replace as necessary. 9. Check/Clean condensate pump (if fitted), clean pump pan as required. Check condensate pump high limit operation. I would recommend.

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Communication between departments has been streamlined by using one system. The features and functionality, the system allows us to prioritize and address all issues in a timely manner.

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After a short evaluation and pilot process, our product of choice was CMMS from Maintenance Care. Implementation was completed mid 2013 across 19 of our Seniors Care Facilities. Short term results and successes far exceeded our expectations. Much of this can be attributed to the ongoing support from the Maintenace Care team, they have been phenominal. What we like most about this product is that it fits particularly well with the requirements and demands synonomous with Seniors Care. It is also very user friendly but, perhaps most important is that in our case, it encouraged participation from all levels of our staff through the service desk concept, which in our view is one of the corner stones of this product. From that perspective, facility maintenance has become a colaborate effort in our Company to the direct benefit of deserving Residents. As improvements to enhance what is already a very good system, we would like to see bar coding as well as an auditing module in the near future. Over all, we are more than satisfied with our choice of product as well as our association with Maintenance Care as a Company.

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Needed a work order system that was simple to use with minimal training for students, faculty and staff at Florida Memorial University. Maintenance Care met this requirement with flying colors, we were up and running within days. Quality product with exceptional technical support.Very User Friendly! Maintenance Care Work Order System is very easy to use and deploy. We were up and running in no time once we decided on Maintenance Care. We have only received exceptional and professional customer care and service from training to technical support.

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