Maintenance Care Pricing, Features, Reviews & Comparison of Alternatives

Maintenance Care

Facility maintenance, work orders & preventative maintenance

4.77/5 (13 reviews)

Maintenance Care overview

Maintenance Care is a web-hosted facility maintenance software that helps businesses manage all of their work requests, assets and preventive maintenance. The easy to use interface will allow maintenance teams to track all aspects of their daily tasks without having to be computer experts.

Maintenance Care offers a variety of features including work order management, preventive maintenance, asset tracking and report dashboards. The software allows users to submit maintenance requests online. Maintenance teams can receive facility-wide requests directly from other users who discover potential issues. Team members are also notified automatically of preventive maintenance work requiring attention or new work requests. Users can access this software on their mobile devices too, making collaboration and communication easier.

Maintenance Care provides preventive maintenance features and creates comprehensive reporting to maintain high facility standards as per compliance regulations. Users can also attach documents, safety guidelines and instructional videos to preventive maintenance tasks for the maintenance team to review prior to starting work. The tool also helps in forecasting and budgeting for asset replacements and in capturing and accessing repair transaction history for any particular equipment.

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Maintenance Care screenshot: Maintenance Care provides scheduling toolsMaintenance Care PreviewMaintenance Care screenshot: Maintenance Care can be accessed on mobile devices using iMCare appMaintenance Care screenshot: Maintenance Care helps users create maintenance listsMaintenance Care screenshot: Maintenance Care helps users track assets by maintaining a record of all assetsMaintenance Care screenshot: Maintenance Care lets users submit maintenance requests using a customized web formMaintenance Care screenshot: Maintenance Care offers dashboard reporting featuresMaintenance Care screenshot: Maintenance Care sends instant notifications to concerned users when needed

Maintenance Care reviews

Excellent
10

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  4.8
  4.9
Joshua Roberts

Best Maintenance Request System EVER!!!

Used daily for 6-12 months
Reviewed 2018-09-05
Review Source: Capterra

Transitioning into an existing Facilities Department that has a rudimentary maintenance request and tracking system has proven to be more challenging than expected. Maintenance Care and their outstanding service and software has been instrumental in shifting the culture of paper requests and tracking systems to an environment and user friendly, web-based, electronic system within our organization. The enhanced communication and instant request tracking system has allowed for greater clarity in the submitted requests. The tracking and reporting abilities within the Maintenance Care software have been able to provide additional details when it comes to analyzing the assigned tasks prioritizing the tasks and tracking labor and repair costs. This software is truly a blessing for our organization. The software and system is easy to use and configure. The enhanced communication with email notifications of received & completed tasks has been extremely helpful. Being able to provide documents and pictures with the maintenance requests has proven to be very successful and helpful for out team. Some of our favorite features of the software includes the tracking, reporting and analyzing the tasks, priority levels, areas etc...

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Maurice Lamontagne

Parkview

Reviewed 2014-02-21
Review Source: Capterra

Great product. Mobile app is a time saver for maintenance team. Setup relevantly simple. Report features allow for easy review of work order type, duration, number of orders. Easy for line staff to enter work orders Help feature is difficult to use and drill down to find help for specific topics. I'd like a BB 10 app. Would be nice to have generic wording for scheduled tasks. EG: Caution: BEFORE PERFORMING ANY MAINTENANCE - Notify necessary personnel prior to stopping and starting equipment. - Ensure equipment is isolated using proper Tag and Lockout procedures. - Ensure any pressurized components are properly isolated / drained. - Wear appropriate personal protective equipment 1. Check general condition and note any damage to components. 2. Check fan belts for wear/tension. Check sheaves for alignment/wear. Adjust/replace as necessary. 3. Inspect fan shaft locking collar for security (if fitted) and ensure grub screws are tight. 4. Clean the fan, blades and motor housing as necessary. 5. Check motor for any signs of vibration or overheating. 6. Ensure mounting bolts, nuts etc. are tight and vibration isolation springs and supports in good condition. 7. Check condition of cooling coil, clean as required. 8. Check condition of the air filter, replace as necessary. 9. Check/Clean condensate pump (if fitted), clean pump pan as required. Check condensate pump high limit operation. I would recommend.

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Ronnie Chong

It is a fast, simple and efficient system that is worth the cost.

Used daily for 1-2 years
Reviewed 2017-09-22
Review Source: Capterra

Communication between departments has been streamlined by using one system. The features and functionality, the system allows us to prioritize and address all issues in a timely manner.

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Gerrit Bredenkamp

Maintenance Care CMMS software review

Reviewed 2014-02-21
Review Source: Capterra

After a short evaluation and pilot process, our product of choice was CMMS from Maintenance Care. Implementation was completed mid 2013 across 19 of our Seniors Care Facilities. Short term results and successes far exceeded our expectations. Much of this can be attributed to the ongoing support from the Maintenace Care team, they have been phenominal. What we like most about this product is that it fits particularly well with the requirements and demands synonomous with Seniors Care. It is also very user friendly but, perhaps most important is that in our case, it encouraged participation from all levels of our staff through the service desk concept, which in our view is one of the corner stones of this product. From that perspective, facility maintenance has become a colaborate effort in our Company to the direct benefit of deserving Residents. As improvements to enhance what is already a very good system, we would like to see bar coding as well as an auditing module in the near future. Over all, we are more than satisfied with our choice of product as well as our association with Maintenance Care as a Company.

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David Jaccarino

Maintenance Care Review

Used daily for less than 6 months
Reviewed 2018-09-07
Review Source: Capterra

Needed a work order system that was simple to use with minimal training for students, faculty and staff at Florida Memorial University. Maintenance Care met this requirement with flying colors, we were up and running within days. Quality product with exceptional technical support.Very User Friendly! Maintenance Care Work Order System is very easy to use and deploy. We were up and running in no time once we decided on Maintenance Care. We have only received exceptional and professional customer care and service from training to technical support.

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Maintenance Care pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Free edition - $0/per month
Work order edition - $75/month
Enterprise edition – Contact Maintenance Care for an enterprise pricing plan

Maintenance Care features

API
Activity Dashboard
Audit Trail
Automatic Notifications
Compliance Management
Customizable Reporting
Data Import/Export
Document Storage
Inventory Tracking
Reporting & Statistics
Third Party Integration
Workflow Management

Access Control (180 other apps)
Activity Tracking (218 other apps)
Auditing (264 other apps)
Custom Fields (202 other apps)
Inventory Management (212 other apps)
Invoice Management (197 other apps)
Monitoring (200 other apps)
Real Time Data (235 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
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Additional information for Maintenance Care

Key features of Maintenance Care

  • Audit trail
  • Automatic notifications
  • Barcode scanning
  • Charting
  • Compliance management
  • Custom forms
  • Customizable reporting
  • Customizable form
  • Document storage
  • Asset management
  • Forecasting
  • Inventory tracking
  • IT asset tracking
  • Maintenance mobile app
  • Multi facility management
  • Project notes
  • Instant notifications
  • Real time updates
  • Search functionality
  • Basic & advanced reporting
  • Status tracking
  • Task assignment
  • Third party integration
  • Transaction history
  • Vendor management
  • Work order management
  • Workflow management
  • Dashboard reporting
  • Prioritizing
  • Visual analytics
  • Data export wizard
  • Cost tracking
  • Attach documents to PM tasks
  • API
  • Event scheduling
  • Asset lifecycle management
  • Upload images to equipment reports
  • Dashboard creation
  • Filtered views
  • Maintenance scheduling
  • Reporting & statistics
  • Request assignment
  • Capital asset planning
  • Equipment maintenance
  • Document management
  • Task management
View All Features

Benefits

Maintenance Care is a complete web-hosted facility maintenance software that helps in managing work requests, asset tracking, preventive maintenance and dashboard reporting.

The product has fully integrated mobile features that allow users to create and edit work orders through mobile devices and the data gets automatically synced with the main database.

Maintenance Care offers a FREE VERSION and you can get instant access to it without a credit card.

Maintenance Care offers frequency-based wireless sensors to get readings from any part of the facility and logs these readings into a web interface from where users can view the results as well as export them to Excel for further analysis.

The tool also provides dashboards that use visual analytics tools like pie charts and bar graphs to portray daily information about the operations and health of the facility.