Trumpia Pricing, Features, Reviews & Alternatives

Trumpia

Multichannel SMS Marketing & Text Messaging Automation Tool

4.27/5 (52 reviews)

Trumpia overview

What is Trumpia?

Trumpia is a text messaging marketing automation solution designed for small to large enterprises which facilitates the management of customer campaigns across all digital channels. The SaaS solution enables users to automate processes such as collecting contacts, sending messages, engaging with prospects and handling final conversions.

Trumpia helps the healthcare industry, retail stores, banks and credit unions, fast food chains, and fine dining restaurants to improve customer engagement through mass texting, mobile keywords, data capture, online sign-up pages, appointment reminders, reporting, and more. With a centralized platform to manage campaigns across channels, users can use SMS, MMS, email, social media platforms and voice broadcasting to connect with prospects.

Businesses can use Trumpia's automation module to run campaigns and assign scores to contacts based on their activities and behavior attributes. It comes with a Text Bot, which initiates interactions with subscribers based on their response to messaging campaigns. Apart from its integration with Zapier and Salesforce for lead generation/tracking and CRM, it also allows users to schedule automated messages at specific intervals.

Trumpia provides SMS number type options such as P2P long codes, short codes, A2P long codes, toll-free numbers, and more. It also lets businesses use their landline number to send and receive messages in order to enhance customer response rates. The Shuffle Responder module allows marketers to send messages from pre-built templates based on keywords used by customers in texts. Trumpia comes with an API, which enables businesses to modify the marketing automation platform as per requirements.
trumpia.com

Pricing

Starting from
$45/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Trumpia screenshot: Customize SMS marketing with sending one-time messages to distribution listTrumpia’s Text (SMS) Marketing Software OverviewTrumpia screenshot: Target customers with defined filters and import data from systems to gain insightsTrumpia screenshot: Creating messaging campaign with pre-built content templates via one or multiple channels

Trumpia user reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.0
  3.8
  4.4
Julio F.

3 Years in and no complaints at all

Used daily for 2+ years
Reviewed 2018-03-05
Review Source: Capterra

Pros
Trumpia has been an excellent resource for our company for over 3 years now. The ease of use, great communication, and highly effective marketing tools make working with Trumpia all the better.

Cons
I personally do not have any cons, however, I do think the mobile version of the site can be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brian S.

Trumpia API user

Used daily for 1-2 years
Reviewed 2020-08-21
Review Source: Capterra

Great people who are willing to help you be successful. The support team really does go above and beyond and is a differentiator among competitors.

Pros
Robust API with the ability to build a 2-way texting platform on top. The ability to text-enable a company landline or VOIP line is vital since we deal in the SMB sector.

Cons
There are some nuances that cause occasional bugs. Sometimes the source is on our end and sometimes on the Trumpia end. I also wish when my account balance fell below the balance I wouldn't have to contact someone to reactivate it for me so I can add more funds. Sometimes this can cause minimal delays and cause us to have minor downtime with SMS. We have processes in place to prevent this in the future, but it has happened a few times. (Mainly in our test environment).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew C.

We decided to try trumpia a few years ago and signed up. Honestly i have not been that impressed.

Used occasionally for 2+ years
Reviewed 2018-03-01
Review Source: Capterra

Pros
It obviously functions in regards to sending out texts. They system seems somewhat robust...but still not a lot that I like about it.

Cons
Email system is not very good. Texting system has some flaws in my opinion...for instance once a text is sent.. if someone replies to it after an amount of time... it can enroll them in something else because the same number is being used by other companies. I have not used Trumpia in a little while because I found something that is easier and works far better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Heidi S.

Trumpia White Label is great

Used monthly for 2+ years
Reviewed 2021-01-26
Review Source: Capterra

I've been using them since 2014 and have been satisfied with the product. I do with their sales staff understood the product a bit better when I speak with them about options and updates.

Pros
When I decided to open my business and needed a way to run contests using a shortcode and online method for entries Trumpia was the easiest and least expensive way to white label my company. I didn't have to spend in the six figures to have a system developed. I integrated my own web address into their system and they helped me provision my own shortcode.

Cons
I wish they had more robust offerings with the ability to do more complicated contesting. Cannot do some basic instant win and other type contests using this platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Blake C.

Good so far

Used daily for 2+ years
Reviewed 2018-03-06
Review Source: Capterra

Pros
Value and support has been awesome every time I call I have been able to get a quick response. I also like that they do annual and non profit discounts.

Cons
Not being able to text from your phone to a keyword. I would like to be able to set up mobile phone numbers that can text a list like other vendors.

Rating breakdown

Ease of use
Features
Customer support

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Trumpia pricing

Starting from
$45/month
Pricing options
Free trial
Subscription
View Pricing Plans

Base Plans:
$45/mo for 1,000 SMS credits
$75/mo for 2,000 SMS credits
$125/mo for 5,000 SMS Credits

Premium Plans with full Automation Tools & more:
Standard: $195/month for 5000 SMS credits
Professional: $495/month for 15,000 SMS credits
Small Enterprise: $995/month for 40,000 SMS credits
Medium Enterprise: $1,895/month for 100,000 SMS credits
Large Enterprise: $3,995/month for 225,000 SMS credits

Higher volume custom plans are also available. Contact Trumpia for more information.

Trumpia features

API
Analytics/ROI Tracking
Campaign Management
Contact Management
Data Import/Export
Multi-Channel Marketing
Reporting/Analytics
Social Media Integration
Template Management

Activity Dashboard (536 other apps)
Alerts/Notifications (408 other apps)
Campaign Analytics (429 other apps)
Content Management (456 other apps)
Customizable Branding (417 other apps)
Customizable Templates (440 other apps)
Engagement Analytics (401 other apps)
Performance Metrics (371 other apps)
Reporting & Statistics (546 other apps)
Search/Filter (434 other apps)
Third Party Integrations (514 other apps)

Videos and tutorials

Additional information for Trumpia

Key features of Trumpia

  • 1-to-1 texting
  • API
  • Analytics/ROI tracking
  • Appointment reminders
  • Auto-responder
  • Automation
  • Contacts clean up
  • Customer surveys
  • Drip campaigns
  • Dynamic content
  • Import contacts
  • Landing pages/Web forms
  • Landline texting
  • MMS
  • Marketing automation
  • Mass texting
  • Mobile Coupons
  • Mobile Keywords
  • Mobile keywords
  • Omni-channel messaging
  • Online sign-up pages
  • Polls/Voting
  • QR codes
  • Report manager
  • Reporting/Analytics
  • Sales intelligence
  • Scheduled messaging
  • Scheduled messaging & reminders
  • Segmentation
  • Shortcodes
  • Social marketing
  • Text-to-Win
  • Two-way texting
  • WYSIWYG email editor
  • Website visitor tracking
View All Features

Benefits

• Trumpia allows businesses to engage in a two-way communication with their audience and gather insights on customers allowing them to tailor campaigns based on responses.

• Trumpia lets marketers create separate distribution groups based on various metrics and send custom text messages to help optimize conversion rates and opt-outs

• Enables businesses to maintain a clean database through manual and automated cleaning processes removing failed, wired/VOIP numbers and opt-out requests

• Trumpia lets users send out QR codes to improve customer interactions and communicate information about products and deals through interactive measures

• Businesses can use Trumpia Online to send SMS messages to selected or all distribution groups from mobile phones