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Trumpia Logo

Communication platform for SMS marketing campaigns

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Trumpia - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

Trumpia overview

What is Trumpia?

Trum·pia was founded in 2006 and has long been ranked #1 in SMS marketing by Forbes because of our ease-of-use, prompt support, and one-of-a-kind automation that scales your business.

More than just easy or simple, Trum·pia is the smartest way to engage audiences, save time, and personalize customer journeys with targeting. Our unexpectedly low pricing includes everything and doesn't bury charges in the fine-print.

With Trum·pia, you’re not just buying technology, you’re hiring our team to help you get the most out of texting and automation.

Starting price

55usage based /
per month

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Pros & Cons

Customer Support

Text Messaging

Timely Messaging

Blocked List Management

Template Management

Trumpia’s user interface

Ease of use rating:

Trumpia review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(33)
5(82)

What do users say about Trumpia?

Users report that Trumpia offers robust text and SMS messaging capabilities, making it easy to reach large groups quickly and schedule campaigns in advance. They find the platform effective for mass communication, customer engagement, and emergency alerts, though some mention occasional delivery issues and system outages. They appreciate the ability to personalize messages and the responsive customer support team, which many say is knowledgeable and helpful when resolving issues.

Reviewers indicate there is a learning curve, especially for beginners, due to a complex interface and advanced features. They note that training resources and tutorials are available, which help them become more comfortable with the system over time.

Select to learn more


Who uses Trumpia?

Based on 120 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management
Hospital & Health Care
Furniture
Construction
Others

Use cases

SMS Marketing
Employee Communication Tools
SMS Survey

Trumpia's key features

Most critical features, based on insights from Trumpia users:

Contact management
Communication management
Message personalization
Scheduled messaging
Reporting/Analytics
Engagement tracking
Campaign scheduling
2-Way messaging
Shortcodes

All Trumpia features

Features rating:

2-Way messaging
Access controls/permissions
Activity tracking
Alerts/Notifications
API
Audience targeting
Audio/Video messaging
Automated responses
Automated scheduling
Autoresponders
Calendar management
Campaign management
Campaign planning
Campaign scheduling
Chat/Messaging
Communication management
Compliance management
Consent management
Contact database
Contact management
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable templates
Drip campaigns
Email management
Employee directory
Employee engagement
Employee onboarding
Engagement tracking
Event triggered actions
Interaction tracking
Keyword tracking
Landing pages/web forms
Link shortening
Marketing automation
Mass notifications
Mass texting
Message personalization
MMS
Mobile alerts
Mobile coupons
Mobile keywords
Multi-Campaign
Multi-Channel communication
Open rate tracking
Polls/Voting
QR codes
Quizzes
Real-Time analytics
Real-Time reporting
Real-Time updates
Reminders
Reporting/Analytics
Reporting & statistics
Reputation management
Scheduled messaging
Secure data storage
Shortcodes
SMS messaging
Survey builder
Survey/Poll management
Surveys & feedback
Template management
Templates
Text-to-Win
Third-Party integrations
Workflow management

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Trumpia pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Lite Plans

55

Per month

Features included:

  • 1,000 SMS Messages
  • Unlimited SMS Contacts
  • 18,000 Email Messages
  • 1,800 Email Contacts
  • 5 Keywords

Core Plans

69

Per month

Features included:

  • 3,000 SMS Messages
  • Unlimited SMS Contacts
  • 30,000 Email Messages
  • 3,000 Email Contacts
  • Unlimited Keywords

Advanced Plans

87

Per month

Features included:

  • 5,000 SMS Messages
  • Unlimited SMS Contacts
  • 50,000 Email Messages
  • 5,000 Email Contacts
  • Unlimited Keywords
  • 2,500 Contacts per Workflow
  • 1 Data Set

User opinions about Trumpia price and value

Value for money rating:

To see what individual users think of Trumpia's price and value, check out the review snippets below.

“In just a few moments, I can compose the message, choose whom among the preset contact lists receives it, and send the message.”
EO

Eric O.

Assistant Transportation Manager

“Trumpia allows us to easily communicate changing conditions in real time across departments and crews in multiple locations.”
SR

Suzanne R.

Community Relations Manager

Trumpia integrations (7)

Integrations rated by users

We looked at 120 user reviews to identify which products are mentioned as Trumpia integrations and how users feel about them.

Integration rating: 4.0 (1)

Trumpia customer support

What do users say about Trumpia customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Trumpia customer support.

Widespread user sentiment highlights Trumpia's support team as responsive, knowledgeable, and quick to resolve issues.

A large number of users mention easy access to support and appreciate proactive check-ins and personalized assistance.

Broad user base values the professionalism and patience of the customer service staff, making onboarding and troubleshooting smooth.

A minority of users report inconsistent support quality, with some finding responses unhelpful or difficult to reach after initial contact.

Support options

Email/help desk
Phone support
Knowledge base
Faqs/forum
Chat

Training options

Videos
Webinars
Live online
Documentation

To see what individual users say about Trumpia's customer support, check out the review snippets below.

“Their staff is quick to respond to any questions or concerns, they truly are a valued communication partner.”

TP

Theresa P.

Public Relations Manager

“We have been using Trumpia for our organization for nearly two years, and what stands out to us is the technical support and customer service.”

JM

Jin M.

Business Analyst

“As of yet we have not experienced any issue that would make us dislike the platform or the services that it provides to us.”

LS

Luis S.

Retail Operations

Trumpia FAQs

Q. Who are the typical users of Trumpia?

Trumpia has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business

These products have better value for money


Q. What level of support does Trumpia offer?

Trumpia offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat

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