TXT180 Pricing, Features, Reviews & Alternatives

TXT180

Bulk SMS & text marketing for all types of businesses

4.7/5 (260 reviews)

TXT180 overview

What is TXT180?

TXT180 is a text marketing and bulk SMS software that serves businesses of all sizes in various industries including restaurants, retail, churches, real estate, fundraisers, and more. Users can efficiently reach their customer base by sending mass SMS texts directly to their mobile phones. Businesses can increase traffic by sending out mobile coupons and daily specials, and replace phone call appointment reminders with a simple text.

TXT180’s group text messaging options include an auto-responder that instantly sends a reply message to customers who opt-in to campaigns. Consequently, a series of up to 10 sequential messages can be scheduled at specified intervals from that point on. Alternate messages are sent in place of default auto-responders to prevent duplicate coupon use. Users can schedule daily, weekly, and monthly messages, as well as set up Text 2 WIn or Text 2 Vote campaigns to improve the number of opt-ins.

TXT180 platform features include message templates useful for appointment reminders, and mobile send capabilities for users who prefer to send a text blast from their phone. The web widget tool can be customized to fit the theme, style and specs of a website, and allows customers to type their phone number to opt-in directly. Hosted widgets provide a link that takes customers to an online form for gathering opt-ins. Live graph reporting lets users track real-time opt-ins via a URL, handy for contests and voting.

The complete TXT180 package enables users to import contacts from previous short code messaging providers. Free inbound messages allow users to receive as many messages as they like, and can be used for receiving customer feedback. The solution allows organizations to collect an unlimited number of subscribers to help users reach their widest audience possible. Additional features include QR code generation, message forwarding, Text 4 Info, and a grouping service that enables opt-ins to join a group.
www.txt180.com

Pricing

Starting from
$14.95/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Text Message Marketing for Restaurants by TXT180

TXT180 user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.6
  4.7
Richard T.

Awesome

Used daily for 6-12 months
Reviewed 2019-02-01
Review Source: Capterra

This mass text service has been a god send. How did I live without it? I am able to contact as many people as I need to. Being in the staffing industry I have several customers that need people at a second's notice. TXT 180 is the mass text service way to go.

Pros
What I like most about the software is that it isn't software. Nothing to download! This is very easy and simple to use.

Cons
TXT 180 only gives you 160 characters to use when writing a single text. You must get creative in text message writing which takes time. Time is more than money. The limited amount of characters is what I like least of all. However, that is my only gripe which says a lot about this SMS Mass Text Service. I highly, highly recommend TXT 180.

Response from TXT180


Thomas, thank you for taking the time to review TXT180! We are happy to hear that our service helps you in your business and we agree and wish that SMS was allowed to send longer text messages. We are hoping that feature will change in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lisa A.

Texting-trying to keep up with the changing time

Used monthly for less than 6 months
Reviewed 2019-07-23
Review Source: Capterra

Overall the experience has been positive, so far it has been working for our need and we hope to use it for other programs that will be starting in the fall. Its affordable and we would recommend it to other agencies or businesses to try the free trial you will not be disappointed.

Pros
I liked that it was easy to use, it was very user friendly and if I needed assistance customer service was there to help. It did exactly what is said it would do a it was a great fit for our agency since we are not that to big and the price was just right for our budget.

Cons
The amount of characters that can be typed for each message and that you can not send an emoji in your message.

Response from TXT180


Thank you for your great review, Lisa! We're happy to hear that you have found it to be user-friendly and that it is working well for your business' needs.

We are in the process of adding MMS messages to the service which will allow for the use of media, emojis, and longer character counts (up to 1,600) in October so stay tuned for those features.

We appreciate your business and feedback!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steve N.

TXT180 Review

Used occasionally for 2+ years
Reviewed 2019-02-09
Review Source: Capterra

I was hoping to go more texting however I find that not so. My records shows low usage.

Pros
My perception was different from what I expected

Cons
I did not feel very comfortable with the software primarily the learning curve took more time than I expected. I continue to have a grasp on the system.

Response from TXT180


Thank you for taking the time to review us, Steve. We would love to help you get more out of your texting account and give you some ideas that work well for other business owners in your industry. I will have one of our customer success managers reach out today to see if we can help you get more usage and optins. We appreciate your feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Eric B.

Been a customer for years

Used daily for 2+ years
Reviewed 2018-10-31
Review Source: Capterra

TXT180 has been a partner for years. They are the underlying infrastructure for our award-winning text to donate service. We've been very happy with their service and the functionality. Overall, it's been a great partnership!

Pros
Probably the customer service. CSR is always helpful and wonderful to work with. She finds a solution to your needs.

Cons
The fact that I cannot change or delete my keywords myself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Alexander G.

Great product & service!

Used daily for 6-12 months
Reviewed 2019-02-01
Review Source: Capterra

I use TXT180 as a SMS autoresponder and it's perfect for what I need.

Pros
I really like the ease of use, that the support team has always been very helpful, and I think it's a great price for this product & service.

Cons
I don't really have any complaints to be honest.

Response from TXT180


We're really happy to hear that TXT180 is working well for your business, Alexander! Thank you for taking the time to review us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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TXT180 pricing

Starting from
$14.95/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Free 15 Day Trial includes 100 messages and keyword.

Message Plans:

500 messages: $14.95 per month billed annually, or $19.95 month-to-month with up to 100,000 messages.

Prices vary by plan.

TXT180 features

API
Activity Dashboard
Alerts/Notifications
Campaign Analytics
Contact Management
Customizable Templates
Data Import/Export
Engagement Analytics
Reporting & Statistics
Reporting/Analytics

Analytics/ROI Tracking (382 other apps)
Campaign Management (678 other apps)
Content Management (449 other apps)
Customizable Branding (408 other apps)
Multi-Channel Marketing (388 other apps)
Performance Metrics (367 other apps)
Search/Filter (429 other apps)
Social Media Integration (387 other apps)
Template Management (409 other apps)
Third Party Integrations (498 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for TXT180

Key features of TXT180

  • Subscriber management
  • Mass texting
  • Analytics
  • Contact management
  • Polls / voting
  • Text-to-win
  • Coupons
  • Scheduling
  • Shortcodes
  • Auto responder
  • Welcome message, coupons & promotions
  • Sequential messages
  • Text 2 Win
  • Text 2 Vote
  • Voting campaigns
  • Graphical representations of group contacts
  • Real-time results
  • Alternate messages
  • Text message scheduler
  • Schedule campaigns
  • Random select winner
  • Text 4 Info
  • Message templates
  • Web widget
  • Live graph reporting
  • QR codes
  • Mobile send capability
  • Hosted widget
  • Groups
  • Message forwarding
  • Import contacts
  • Free inbound messages
  • Expert marketing advice
  • Appointment reminders, mobile coupons, daily specials
View All Features

Benefits

TXT180 helps organizations to efficiently reach their customer base by sending mass SMS text messages directly to users' mobile phones.

TXT180 helps cut down on missed appointments and phone call reminders with a quick, simple text.

The solution helps businesses turn slow days into profitable days by enabling users to send out a special offer or mobile coupons via bulk messages to customers.

Users can schedule SMS messaging delivery using TXT180's automation features, including various scheduling options.

Businesses can stay connected with daily devotionals using group messaging features for sending a daily message to contacts.