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Viral Loops
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Referral marketing and word of mouth marketing campaigns
Table of Contents
Viral Loops - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
Viral Loops overview
What is Viral Loops?
Viral Loops is a cloud-based referral marketing platform that allows marketers to hype launches and acquire new customers by turning existing customers into motivated brand ambassadors. The template-based solution lets companies run simple campaigns across Shopify, Manychat, Facebook Messenger, and more. Viral Loops is ideal for entrepreneurs who want to find new customers for their products or services, businesses launching something new that want to find early adopters, SaaS businesses looking for new users, agencies who want to try new marketing strategies for their clients easily or content creators who want to grow their mailing list. Viral Loops can be used to run pre-launch campaigns to get early adopters and feedback, create ambassador campaigns for brand amplification and customer acquisition, build a new sales channel and bring referred sales to online stores, grow email lists with a milestone campaign, or even run giveaways and referral campaigns on Facebook Messenger to grow audiences. The included templates are inspired by successful companies' marketing campaigns, and are designed to be implemented quickly with no technical knowledge required. Users can track the activity of their campaigns including total participants, expiration periods, channel performance, and participant engagement. Participant details can be exported for use in lead management or nurturing tools.
Who uses Viral Loops?
Reviews for Viral Loops come from a wide variety of industries, including Marketing and Advertising (12% of reviewers), Information Technology and Services (6%), and Computer Software (6%). The most frequent use case for Viral Loops cited by reviewers is referral (100% of reviewers).
What do users say about Viral Loops pricing?
Some users report that Viral Loops offers good value for money, citing reasonable costs and flexible pricing, and they appreciate the free trial. However, other users feel pricing is high, mention billing issues, and express frustration with removed features.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Campaigns
Mechanics
Affordability
Viral Loops’s user interface
Viral Loops pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.3
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about Viral Loops?
Reviewers appreciate Viral Loops for its intuitive interface, quick campaign setup, and variety of templates that simplify referral marketing. They find it easy to launch and manage campaigns, customize options, and integrate with other platforms, which helps them achieve strong results and grow their audiences efficiently. They value the helpful customer support, though some mention delays due to time zone differences. Pricing is seen as reasonable by some, but others feel it is expensive for startups and small businesses. They report frustrations with cancellation and billing processes, and note that deeper customizations or advanced features can require extra effort or support.
Most say the platform is user-friendly and adaptable, with pre-built templates and automation that save time. They appreciate the guided setup and clear dashboard, but some encounter limitations in customization, tracking, and integration with certain social channels. They mention that the onboarding process is generally smooth, but a few find initial setup and documentation confusing or tedious. Some users report issues with promised credits and refunds, and wish for more flexibility in campaign management and collaboration features.
Select to learn more
Who uses Viral Loops?
Based on 135 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Viral Loops's key features
Most critical features, based on insights from Viral Loops users:
All Viral Loops features
Features rating:
Viral Loops alternatives
Viral Loops
Starting from
35
Per month
Referral Factory
Starting from
95
Per month
Okendo
Starting from
19
Per month
Birdeye Referrals
Starting from
No pricing info
Viral Loops pricing
Pricing plans
Pricing details:
User opinions about Viral Loops price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Viral Loops's price and value, 45% mention it in a positive light.
Some users report that Viral Loops offers good value for money, citing a reasonable cost and the ability to increase leads without additional advertising expenses. They appreciate the free trial and find the pricing flexible, especially with the team's helpfulness in addressing pricing concerns. Reviewers indicate that the platform's pricing is competitive compared to other options, and some feel the cost is justified by the features provided. However, other users feel the pricing is high, particularly for smaller businesses and startups. They express frustration with billing issues, unmet promises, and the removal of core features from base plans. Some users also mention that the trial period is short and the service can be expensive relative to their return on investment.
, and
To see what individual users think of Viral Loops's cost and value, check out the review excerpts below.
Viral Loops integrations (21)
Integrations rated by users
We looked at 135 user reviews to identify which products are mentioned as Viral Loops integrations and how users feel about them.
Integration rating: 4.8 (6)
Integration rating: 4.0 (4)
Integration rating: 4.0 (3)
Integration rating: 5.0 (3)
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 1.0 (1)
Viral Loops support options
Typical customers
Platforms supported
Support options
Training options
Viral Loops FAQs
Viral Loops has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Viral Loops?
Viral Loops has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Viral Loops support?
Viral Loops supports the following languages:
English
Q. Does Viral Loops offer an API?
Yes, Viral Loops has an API available for use.
Q. What other apps does Viral Loops integrate with?
Viral Loops integrates with the following applications:
Kit, Google Analytics 360, Campaign Monitor by Marigold, ActiveCampaign, Zapier, Segment, Sendoso, Stripe, Slack, Klaviyo, Typeform, Meta for Business, Mixpanel, Mailchimp, Mailjet, Wishpond, AWeber, HubSpot CRM, Shopify
Q. What level of support does Viral Loops offer?
Viral Loops offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
