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WebPT
5
268
4
134
3
42
2
11
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Everything you need to run a successful practice.
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WebPT - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
WebPT overview
Based on 482 verified user reviews
What is WebPT?
By industry, WebPT reviewers are most commonly professionals in medical practice (56%). The most frequent use case for WebPT cited by reviewers is physical therapy (72% of reviewers).
What do users say about WebPT pricing?
Some users say WebPT offers affordable pricing for solo practitioners and appreciate the free option. Reviewers indicate it is cost-effective for smaller practices, but many users report frequent price increases and frustration with limited value for money.
What are the most popular integrations for WebPT?
The WebPT integration most frequently cited by reviewers is Therabill, a therapy product rated 4.0 out of 5 for its integration with WebPT.
Starting price
Alternatives
with better value for money
Pros & Cons
Patient Clinic
Navigation
Patient Schedule
Billing Service
Daily Note
Documentation
WebPT’s user interface
WebPT review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.1
Ease of use
4.3
Customer support
4.1
Reviews sentiment
What do users say about WebPT?
Reviewers indicate WebPT streamlines documentation, improves compliance, and offers helpful customization for physical therapy practices. They find it accessible from multiple devices, appreciate the integration of scheduling and billing, and say it reduces paperwork, allowing more time for patient care. Many value the professional look of notes and the ability to scan and store documents electronically.
Users report that customer support is generally responsive, though some experience delays or inconsistent help. They mention frequent glitches, occasional downtime, and a learning curve with billing integration. Some feel the software is more tailored to PT than other disciplines and wish for greater customization.
Select to learn more
Who uses WebPT?
Based on 482 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
WebPT's key features
Most critical features, based on insights from WebPT users:
All WebPT features
Features rating:
WebPT alternatives
WebPT
Starting from
No pricing info
Jane
Starting from
54
Per month
Nookal
Starting from
55
/user
Per month
Fusion
Starting from
49
/user
Per month
WebPT pricing
Pricing plans
Pricing details:
Starter
No pricing info
Features included:
- EMR
- Automated Appointment Reminders
- Schedule management
- Online Faxing
- Superbills
- Payment Reporting
- Custom reports & dashboards
- Automated patient marketing campaigns
- Customizable landing pages
- Lead management tools
- NPS and online review generation
- Online scheduling
- Digital patient intake (standard)
- Home exercise program and patient portal
- Tasking and work queues
- Digital outbound faxing
Enhanced
No pricing info
Features included:
- Customizable Landing Pages
- Lead Management
- Online Review Tool
- Custom outcome tracking
- Integrated Online Payments
- Advanced Dashboard
- Batch Billing
- Outcomes tracking
- Electronic benefits verification
- Integrated and online payments
- Batch billing
- Editable 835 pre-posting
- Electronic auto/work comp submissions
- Clearinghouse fees included
- Therapy-specific role-based workflows
- eStatements
Ultimate
No pricing info
Features included:
- Custom Report Builder
- Provider Reporting
- Online reputation management
- Search engine optimization
- Role-based workflows for larger billing teams
- Claims auto-posting and scrubbing
- Customizable payer alerts, billing, and posting rules
- Medicare A/Institutional billing capable
- Multiple TIN billing capable
User opinions about WebPT price and value
Value for money rating:
To see what individual users think of WebPT's price and value, check out the review snippets below.
Zachary S.
Physical Therapist
Carlos D.
Physical Therapist
WebPT integrations (10)
Integrations rated by users
We looked at 482 user reviews to identify which products are mentioned as WebPT integrations and how users feel about them.
Integration rating: 3.9 (13)
“Claims billing for all insurance carriers.”
Tameka A.
Office Manager
Integration rating: 4.0 (2)
Integration rating: 4.0 (1)
“Ease of use to provide patients with required HEP”
Kibu K.
Physiotherapist
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Other top integrations
WebPT customer support
What do users say about WebPT customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of WebPT customer support.
Widely noted by reviewers, WebPT's customer support is responsive, knowledgeable, and consistently helpful across all stages of use.
A significant portion of users appreciate the quick turnaround on support requests and the team's ability to resolve issues efficiently.
Multiple users highlight the friendliness, professionalism, and accessibility of the support staff, making problem-solving straightforward.
A limited number of users report slow response times, inconsistent communication, and difficulty reaching customer support, especially during critical issues.
Support options
Training options
To see what individual users say about WebPT's customer support, check out the review snippets below.
“There is no way to find an individual record by name or date of service, ”
Wendy C.
Owner Physical Therapist
“Customer support provides no help.”
Wendy C.
Owner Physical Therapist
“The customer technical support is horrible.”
Sanantha C.
Office manage
WebPT FAQs
WebPT has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is WebPT used for?
Established in 2008, WebPT is the nation’s most trusted outpatient rehab therapy software platform in the country, helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run successful and efficient practices to improve care delivery and optimize business performance—all within a single, integrated platform. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting superior collaboration across patient care teams and with third-party payers. With a history rooted in rehab therapy, WebPT has spent the past 15 years evolving its services and products to build the most comprehensive, data-rich, and easy-to-use platform available in the outpatient rehab therapy space today. In addition to its flagship EMR, which maintains a 99% uptime rate, WebPT offers a host of practice management solutions, including: • integrated billing software, • revenue cycle management services, • electronic benefit verification, • digital patient intake, • patient engagement tools, • marketing tools and automation, • remote therapeutic monitoring, • virtual (telehealth) visits, • outcomes tracking, • operational reporting and analytics, • MIPS reporting, • continuing education support, and • a marketplace to purchase clinic equipment at discounted prices. Above all, WebPT is a purpose-driven company that puts its Members first—which is in part demonstrated by the company’s 99% customer retention rate. Furthermore, WebPT offers free onboarding and free, unlimited US-based product and account support to ensure Members’ continued success. Members can also trust their data is safe, thanks to WebPT’s ISO 27001 certification—the platinum standard in excellence for information security management. WebPT has everything members need to run a successful practice—all in one platform, but still offers system integration with more than 60 vendors as a commitment to healthcare interoperability. Headquartered in Phoenix, AZ, WebPT has been listed on Inc. Magazine’s list of the nation’s 5,000 fastest-growing companies nine years in a row—earning it a spot on the prestigious Inc. Honor Roll. WebPT has also won the MedTech Breakthrough Awards 2022 for Best Patient Registration and Scheduling Solution and 2021 award for Best Patient Relationship Management Solution.
Q. What level of support does WebPT offer?
WebPT offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
