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SMS Marketing Software with Feedback Management (2026) - Page 2

Last updated: April 2026

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48 software options

Sinch Engage logo

Sinch Engage

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage (formerly MessageMedia) is an all-in-one messaging platform built to help businesses get ROI from SMS marketing—bulk texts, two-way chat, automated reminders, delivery analytics, and more. Reach your customers on mobile to boost engagement, sales, and loyalty. 100% secure, 24/7 support.

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JustCall logo

JustCall

AI-Powered Customer Communication for Sales & Support Teams

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JustCall’s SMS software helps you run global campaigns, automate follow-ups, and boost engagement with smart triggers and AI insights.

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inconnect logo

inconnect

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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OptCulture logo

OptCulture

Cloud-based customer loyalty tool for retailers.

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OptCulture provides retailers with in-depth analysis of customer purchasing behaviors and preferences, enabling them to tailor their offerings effectively.

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Chekkit logo

Chekkit

Text messaging and reputation management platform

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Chekkit is a text messaging platform designed to help businesses collect reviews, accept payments, communicate with customers via web chat, video calls, or other channels, and manage conversations on a unified platform. Supervisors can track competitors and Google search results.

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Spendgo logo

Spendgo

Loyalty marketing software

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Loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or via mobile.

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Birdeye logo

Birdeye

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Prompt.io logo

Prompt.io

The enterprise messaging platform

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Launch bi-directional sms text conversations within one minute, NLP-enhanced automations within one hour and Instant Apps within a day.

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Quiq logo

Quiq

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Octane AI logo

Octane AI

Conversational AI platform for Shopify merchants

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Octane AI is an eCommerce solution designed to help Shopify and Shopify Plus merchants collect buyers’ insights to personalize cross-channel experiences. Administrators can capture the attention of visitors by allowing them to opt-in for email, SMS, and Facebook marketing campaigns via on-site pop-ups.

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Scal-e logo

Scal-e

Omnichannel marketing system with customer loyalty programs

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Omnichannel marketing solution that reaches audiences through customer loyalty programs and data management to gain a 360 degree view on customer profiles with 5 modules including data management, audience builder, omnichannel orchestration, customer retention, and customer intelligence.

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charles logo

charles

Web-based conversational commerce suite for consumer brands

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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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Agile CRM logo

Agile CRM

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Intercom logo

Intercom

AI-powered customer service with helpdesk

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Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

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MarketSurge logo

MarketSurge

All in one lead management software

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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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Listrak logo

Listrak

Customer engagement platform.

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Listrak is a marketing automation software that helps businesses personalize cross-channel interactions. Administrators can orchestrate and optimize email, SMS, push notifications, identity resolution, and more. The platform enables managers to handle data unification, identity resolution, personalization, and owned channel automation using a centralized dashboard.

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Constant Contact logo

Constant Contact

Streamlines marketing to grow loyal audiences

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Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

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iCIMS Hire logo

iCIMS Hire

Applicant tracking and recruiting software

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Streamlined, real-time and able to meet your most challenging recruitment needs, ICIMS applicant tracking software accelerates the hiring process while making it easier to reach and manage key candidates.

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Soprano logo

Soprano

Communication platform with messaging tools

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Soprano Connect powers secure, high-trust SMS messaging for enterprises and governments. From alerts and promotions to reminders and two-way interactions, users can automate and track campaigns at scale using visual workflows or API integration.

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Liberty Converse logo

Liberty Converse

AI-enhanced contact centre experiences for customers & teams

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Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

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Stratics Networks logo

Stratics Networks

Customer communication software with prerecorded messaging

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Stratics Networks is a web-based customer communication software designed to help businesses across a variety of industry verticals manage polling, non-profit or political voice broadcasting, and IVR surveys. It lets teams record and deploy automated IVR surveys, broadcast prerecorded messages to their lists, create SMS marketing campaigns to generate conversions, and insert voicemail drops without making calls.

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Gleantap logo

Gleantap

Customer engagement platform for e-commerce & hospitality

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Gleantap is a customer engagement and loyalty software with the aim of helping businesses to retain customers through SMS, push notifications & email campaigns

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Bitrix24 logo

Bitrix24

All in one business management workspace

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Bitrix24 #1 FREE SMS marketing software and CRM, used by 12 million companies worldwide. Cloud and on-premise, with open source code.

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Netmera logo

Netmera

Marketing platform to engage, convert and retain customers

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Netmera is an integrated customer engagement and marketing platform that provides personalized experiences across all channels including in-app, e-mail, and SMS. It offers powerful and intelligent marketing solutions that can help businesses across various industries grow.

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Caspio logo

Caspio

Build online database applications without coding.

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Caspio is the world’s leading NO-CODE platform for building online database applications without having to write code.

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