GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Panorama Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.9/10
Pros and cons
The overall experience has been positive and does help us keep track of our donor database and donor amounts, which will help us create a capital campaign and other fund-raising opportunities.
Thanks for all the support... every time I called I received excellent customer service. The First Tee of Dallas, who has also expressed having a great experience with FirstGiving, referred us.
They have been able to reproduce the excellent, user friendly software that was on the desktop and put it in the cloud.
OUr users/participants hate it. It used to be OK when it was FirstGiving and now it is atrocious.
No matter how much information I provide, it is as if they read the first 4 words and have bucketed and prioritized our problem.
Some parts of the interface don't work and it takes weeks for the company to fix. Only three customer service people tend to the entire country; very poor efficiency.