Tithe.ly Reviews

Tithe.ly gives you the ability to receive donations in an easy-to-use format and to show all of the incoming donation amounts in an organized manner. We are able to provide the congregation the opportunity to cover the processing fee as well. Many of our church goers use the recurring giving option which makes the process even easier for the user. Reasonable fees compared to competitors.

We have not ran into any major issues that call for concern. We have had minor bugs occur, but refreshing would normally solve the issue. Tithe.ly is quick to reply if we have any questions or concerns.

We started with Elvanto around 7 years ago before it merged with Tithly. You'll notice I refer mostly to Elvanto in this review because that is the most important part of the system for us. We had so many people who refused to use technology, but despite personal feelings, the system quickly became indispensible for communications and church management. The last few years brought many changes to our...

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After the tithely/elvanto merge, I was concerned the functionality in Elvanto would be lost. I am pleased to announce this was not the case. However, the tithely side still needs a little work when it comes to giving anyone outside of a full admin access to the various areas. I am also looking forward to better stats in the communications area so we can see who is engaging (opening, clicking) and who isn't. I would also like to see the newsletter function from the website integrate into the communications area.

While easy to setup when a modification had to be made we came to an impass. Customer support to resolve a solution took three months and hours of communications all the while Tithe.ly continued to collect donors money and would not transfer it to the Church. We finally had to have Tithe.ly return donations and they came back through Facebook listings on credit cards, much to my surprise. Has...

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NO customer service, facebook is invloved with credit card transactions. and 3 months to return funds to donors.

Creating an account, inputting batch giving for non-tithe.ly users, and using the membership components is very easy! The customer service/help desk promptly responds (or as quickly as they can), and sends a transmission of the conversation to your email account.

Not being able to integrate member data from Tithe.ly to Elvanto, has slowed down my ability to create communities. I look forward to when it is fixed. Having to log into every component (elvanto, Chms) was frustrating. HOWEVER, they have diligently worked to solve this problem. I have to purchase separate accounting software.

I love the giving features and how they are always improving their products. I am so thankful that the website features are modern and grabs the attention of everyone that gets on our website.

It would help if they would have video tutorials with the many questions that arise when it comes to make your job easier. If you have a question you have to wait for a response by email and sometimes they are not very clear on the help you need.

User-friendly; Allows for picture of members; Connects attendance, giving, directory info, and family members all into one convenient place

We transferred information from our old software, and it was not organized very well when it transferred over. It can be difficult to print certain specific information or lists of people, but that may be due to the lack of organization after transfer.

Ease of use, great interface, and fantastic tools. The combination of available tools makes this an essential for any ministry

I believe this product is already great and always improving.

Having everything all together saves so much money. I was piece-mealing everything prior to tithely, and the expense was outrageous.

Tutorial videos or lessons would be a huge plus.

Customer service and price ate unbeatable. There is a small learning curve but its easy enough to learn it quick.

Wish we could have options to upload our own content on the app as oppose to putting youtube embedded videos or links.

I liked that Tithe.ly had reasonable fees, a clean interface, and ways to give on desktop, mobile, and via text. The option for people to use a bank account was also very important for my demographic.

Some of the options to customize the look and feel of the software are lacking (e.g. logos don't always render correctly against a white background). Some of the back-end features (like logging multiple gifts) were not intuitive at first, but got easer with practice.

Online giving is easy to set up. I love the app and website features included with the all inclusive package.

Elvanto and Tithe.ly don't integrate with one another smoothly. Also, I can't use my messaging package that is in tithe.ly with my names that are in Elvanto.

Thank you Pastor Greg! We love hearing this! Thank you for being a part of the Tithe.ly Family.

Building the church app and website with them was such a smooth process!

I do feel like there are some glitches and didn't love that I had just learned all of the tithe.ly software and then had to learn the elvanto as well.

Thank you Elizabeth! We're so happy to hear that you are served well by our Tithe.ly team, and also enjoy using the product.

tithe.ly cares about churches and the heart of their people shine through! Their team is willing to help and make the software so much better.

Because the suite of products is vast, it seems like attention may be speed thin at times.

We use Elvanto a LOT, which is owned and integrated by Tithe.ly, much more than we actually use the Tithe.ly software. As Tithe.ly continues to build out it features, we use more and more of it. However, we are extremely happy with Elvanto and the integration between it and Tithe.ly.

No software can meet 100% of your needs because everyone's needs are so unique. However, Tithe.ly meets more of our needs and also has fabulous customer service that helps whenever needed. We don't plan to switch anytime in the near or distant future.

Thank you so much Rachel! We love hearing this! And often see that church staff feel supported when using digital tools that help their roles become more efficient. Thanks so much for sharing this with us!

The ease of giving attracted us the most with all the different ways to give, online, text to give through Tithely or driving traffic to our website. Using Tithley for our website has been a great combination to the giving platform as mentioned and all the information we can offer our members and others who are searching for a church. We have yet to really tap into some of the other features Tithely offer like messaging, events etc.

The app has not been the best experience so far. There as a plug and play goes, there still needs to be a request to Tithely support to change certain items ie logos, header changes etc. We do like the push message section of the app that we use on a daily/weekly basis to members who have downloaded the app. We also like the sermon notes section that we use weekly to give members a place to make notes during the service. It does need to be manually imputed but other than tha it's a great feature.

We use it for donation tracking and receipts, member management and communication mostly. We have used the software a lot to send reminder emails to various groups with web meeting links, taking attendance for worship and sending out bulletin emails. We have used the giving software Tithe.ly which is free and very effective. I would recommend every church use their giving software which is the original offering of the company and their best product.

We use the church management software Elvanto and they didn't include tax receipts in the software even though it is used to track donations. The customer support staff had to duct tape a receipt template for me to use last year. If you are using the free software, the tax receipts are automated but not for the paid software which doesn't make sense. Still they are very helpful and gave me something I could use.

Thank you Arlene! We're so happy to hear that you are served well by our Tithe.ly team, and also enjoy using the product.

There are many different modules that Tithe.ly offers, from membership database to service reporting to worship scheduling and preparation to membership communication to mobile apps and websites to social media, and, oh, did i mention financial giving tracking and reporting? It does them all well. Tithe.ly is available modular or as a big, single product. I appreciated how easy it was to import data from various sources.

There's so much you can do it's almost overwhelming. That's a blessing and sometimes a curse. It all scales so well for churches of different sizes, but that also means I spent too much time using features that a small church of our size just didn't need or couldn't take advantage of. That's not on Tithe.ly, that's on me.

Thank you Pastor Steven! We love hearing this! We're so happy you are enjoying the features of the Tithe.ly tools!!

From the initial set up I liked several features, giving, financial reports and text/email communication are among the top. I stepped down from being treasurer a few years ago. July 1, 2022 I became secretary and we cannot get me set up with admin access. Minister tried contacting you. Left messages (no one answers the phone). No response. Asked for another On-Boarding and we would be willing to pay for it. Still NO RESPONSE.

I stepped down from being treasurer a few years ago. July 1, 2022 I became secretary and we can’t get me set up with admin access. The minister tried contacting you. Left messages ( no one answers the phone). Asked for another On-Boarding that we would be willing to pay for. NO RESPONSE!

Tithely gave us the ability to get rid of multiple systems in favor of one! Imagine having a place where giving, messaging, church management, website, mobile app, email, and more all integrate together! Add someone to the database, enroll them in a group, and set up an email subscription all in one spot! Plus having the all-access fee is saving us lots of money.

Integration was easy to set up, but it isn't always easy to educate our users on the things they need to know. I'd love to see easy tutorials for the end user.

It is user friendly and easy to learn. The team that we worked with to get us up and running were nice to work. With and made sure we were ready to go

They are continuing to listen to their customers and are having quarterly updates

Cost was competitive. This review says I need to come up with more positive things to say, but this has not been a positive experience.

Two major issues, one minor1. Bank transactions are delayed and it takes "up to" 10 BUSINESS days for tithely to deposit the money that was donated into our bank account. 5 business days at a minimum, and that is unlikely. Other apps transfer the same day (for the same donors from the same bank accounts)2. Does not have a dash board or track the amount given that has not yet been deposited. Especially an issue when the deposits are not made consecutively by when the donations were made, and with long delays.3. Not user friendly. Donors had multiple issues getting set up.

Hey Heather, Thanks so much for your feedback about your experience using Tithely giving. We wanted to reply here with the goal of being helpful for you and even others! It is true that for ACH (or Bank transfers) that the timing is slower than for Credit Cards, however this is not something that Tithely controls, but rather a limitation of the technology for these types of transfers. With your ability to setup daily deposits with Tithely we make it easy for the money to transfer to your bank account as soon as it completes processing! Our goals for both you as a customer, and your members (or donors) is to have a product that is easy to use to help support your ministry. If there's ever trouble there we'd love to help out. You can reach our teams at support@tithe.ly.

Tithe'ly offers a seamless integration between multiple platforms to manage a church or non-profit.

They are constantly improving the integration between the mobile app and the desktop versions but this has not always been a smooth transtion. But the team is open to quick to hearing and resolving issues across platforms.

The recurring donations and also the options to give one time to a particular fund.

Donors should have an account and just adjust it as necessary. They should not have to delete and reenter to make changes

Dashboard gives me a quick lookNotes allow me to follow what we talked about with memberTrack Giving makes year end giving reports simple

Limited Function In ReportingSlowLimited

Tithe.ly online payment software is is easy to use and integrate into websites and online platforms. We also use Elvanto as a our CHMS. This product is good and generally user friendly. It is also good value for money compared to other CHMS software on the market.

A main feature lacking in Elvanto is a user friendly Check In System. This is something that has been problematic for our church mostly when checking in children for kids ministry.

So glad you were able to integrate with other tools. . I hope you are enjoying all the great features of a platform built for churches!