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TouchPoint
5
118
4
105
3
22
2
4
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable Church Management System with Mobile App
Table of Contents
TouchPoint - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
TouchPoint overview
What is TouchPoint?
TouchPoint Software is a robust, all-in-one church management system (ChMS) designed specifically for medium and large churches seeking to strengthen discipleship, engagement, and ministry operations. Our cloud-based platform combines a powerful church database, integrated online giving with TouchPoint Giving, and a mobile app that connects your congregation anytime, anywhere.
TouchPoint streamlines vital church functions, including event registration, volunteer management, attendance tracking, small group coordination, and automated communication. The system’s flexibility allows churches to customize workflows, manage member data efficiently, and drive engagement with targeted messaging and app notifications.
At its core, TouchPoint is designed to empower church leaders and staff with data-driven insights for effective decision-making. With features like contribution tracking, analytics dashboards, and seamless website integration, TouchPoint helps churches stay organized and maximize their impact for The Kingdom.
Our team is uniquely equipped to serve churches, as many of us come from church leadership backgrounds. We understand the challenges churches face and are dedicated to providing personalized support and innovative tools that grow with your ministry. TouchPoint goes beyond software—we partner with you to connect with, engage, and disciple your congregation.
Starting price
Alternatives
with better value for money
Pros & Cons
Church Management
Ministry
Ease of Use
Features
Complex and unintuitive interface
Steep learning curve for users
Do you work for TouchPoint? Manage this product listing
TouchPoint’s user interface
TouchPoint reviews
Overall rating
4.4
/5
249
Positive reviews
71
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.71/10
5
4
3
2
1
118
105
22
4
0
Laura S.
Database Administrator
James K.
Director of Technology
Michelle K.
Systems Administrator
Matt K.
Director of IT
Who uses TouchPoint?
Based on 249 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
TouchPoint's key features
Most critical features, based on insights from TouchPoint users:
All TouchPoint features
Features rating:
TouchPoint alternatives
TouchPoint
Starting from
No pricing info
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Starting from
12
Per month
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Starting from
35
Per month
Planning Center
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TouchPoint pricing
Value for money rating:
Starting from
No pricing info
User opinions about TouchPoint price and value
Value for money rating:
To see what individual users think of TouchPoint's price and value, check out the review snippets below.
Laura S.
Database Administrator
James K.
Director of Technology
TouchPoint integrations (4)
Integrations rated by users
We looked at 249 user reviews to identify which products are mentioned as TouchPoint integrations and how users feel about them.
Integration rating: 4.0 (3)
“We use eSpace for room reservations and never really needed it to "talk" with the database.”
Laura S.
Database Administrator
Integration rating: 5.0 (2)
“We push our customer invoices to Pastel”
Paul D.
CFO
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Other top integrations
TouchPoint customer support
What do users say about TouchPoint customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of TouchPoint customer support.
Widely noted by reviewers, TouchPoint's customer support is highly responsive and provides quick, helpful answers to inquiries.
A significant portion of users praise the support team's willingness to listen to feedback and make needed adjustments.
Multiple users appreciate the extensive support library and comprehensive, easy-to-navigate documentation.
A fair number of users highlight the personal, caring approach and professionalism of the customer service staff.
A small group of reviewers report that customer support was unable to resolve certain issues or provide needed answers.
Support options
Training options
To see what individual users say about TouchPoint's customer support, check out the review snippets below.
“Our experience with TouchPoint has been one of true partnership, listening, and growing.”
Jessica S.
Director of Operations
“Also, the support is excellent.”
Matt K.
Director of IT
TouchPoint FAQs
TouchPoint has the following typical customers:
Mid-size Business, Large Enterprises, Small Business
These products have better value for money
Q. Does TouchPoint support mobile devices?
TouchPoint supports the following devices:
iPad, Android, iPhone
Q. What level of support does TouchPoint offer?
TouchPoint offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum
