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ARCS Logo

Cloud-based panel management tool for research institutions

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ARCS - 2026 Pricing, Features, Reviews & Alternatives

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ARCS overview

What is ARCS?

ARCS is a panel management software designed to help research organizations manage participants and streamline processes for research studies. Supervisors can utilize the member portal to schedule study sessions, build personalized profiles for participants, and conduct screenings through surveys.

ARCS allows organizations to reward participants and create custom incentive programs with gift cards, products or points. Researchers can assign questionnaires to members, define study parameters or recruitment dates, secure confidential information, and ensure compliance with SAS 70 regulations. It also lets users maintain a record of panelists’ contact details, verify their overall eligibility, and request permissions to send messages via SMS.

ARCS integrates with Twilio and DocuSign, enabling supervisors to automatically capture participants’ digital signatures across forms. The software also provides a dashboard, which helps users track the progress of study sessions, schedule appointments on a calendar, and access participants’ comments.

Starting price

1199per feature /
per month

Alternatives

with better value for money

ARCS’s user interface

Ease of use rating:

ARCS reviews

Overall rating

5.0

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

5

0

0

0

0

ARCS's key features

Most critical features, based on insights from ARCS users:

Access controls/permissions
Data replication
Data storage management
Multiple programming languages supported
Performance analysis
Database conversion

All ARCS features

Features rating:

Conditional logic
Content management
Customer segmentation
Customizable templates
Dashboard
Data analysis tools
Data collection
Digital signature
Discussions/Forums
Email marketing
Engagement tracking
Event management
Face-to-Face
Feedback management
Group management
Member directory
Membership management
Messaging
Mobile survey
Moderation
Multi-Channel distribution
Panel management
Patient engagement
Phone-Based
Question branching
Question library
Question piping
Real-Time data
Real-Time reporting
Reporting/Analytics
Response quotas
Scheduling
Site intercept survey
Skip logic
Statistical analysis
Support audio/images/video
Survey builder
Survey sample management
Surveys & feedback
Third-Party integrations
URL customization
Website management

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ARCS pricing

Value for money rating:

Starting from

1199

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ARCS price and value

Value for money rating:

ARCS integrations (3)

ARCS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Documentation
In Person
Webinars

ARCS FAQs

Q. What type of pricing plans does ARCS offer?

ARCS has the following pricing plans:
Starting from: $1199.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of ARCS?

ARCS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does ARCS support?

ARCS supports the following languages:
English


Q. Does ARCS offer an API?

No, ARCS does not have an API available.


Q. What other apps does ARCS integrate with?

ARCS integrates with the following applications:
Docusign, Twilio


Q. What level of support does ARCS offer?

ARCS offers the following support options:
Chat

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