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Arena QMS

4.5
(29)

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Cloud-based quality and compliance management software

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Arena QMS Pricing, Features, Reviews and Alternatives

Arena QMS FAQs

Q. Who are the typical users of Arena QMS?

Arena QMS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Arena QMS support?

Arena QMS supports the following languages:
English

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Q. Does Arena QMS offer an API?

Yes, Arena QMS has an API available for use.

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Q. What other apps does Arena QMS integrate with?

Arena QMS integrates with the following applications:
Kenandy Cloud ERP, SAP Business ByDesign, Salesforce.org Nonprofit Cloud, Rootstock Cloud ERP, Altium Designer, Acumatica Cloud ERP, Zendesk Suite

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Q. What level of support does Arena QMS offer?

Arena QMS offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base

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Arena QMS product overview

What is Arena QMS?

Arena QMS is a cloud-based, product-centric quality management system that provides businesses with tools to build a single source of truth and ensure regulatory compliance across the entire product lifecycle.

Key benefits of using Arena QMS

Managing disconnected quality and product systems creates confusion and delays commercialization efforts. With Arena’s product-centric QMS software, everyone can stay on the same page throughout the NPD and NPI process.

-Leverages a single quality management system connected to the product design
-Simplifies compliance, improves design control, and reduces your audit risks
-Fosters continuous improvement with traceable quality processes
-Enhances visibility and traceability by managing quality processes throughout the entire product lifecycle
-Manages critical documents for training, SOPs, DMRs, DHFs, and CAPAs and ensures employees and partners are trained with proven competence
-Speeds resolution of issues with closed-loop quality processes
-Reduces FDA and ISO compliance risk

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
Knowledge Base

Training options

Live Online
In Person
Documentation
Webinars

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Arena QMS features

Functionality

4.2

/5

29

Total features

27

3 categories

Most valued features by users

Activity Dashboard
Third Party Integrations
API
Real Time Data
Document Management
Access Controls/Permissions
Compliance Management
Document Storage

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Arena QMS users reviews

Overall Rating

4.5

/5

29

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.79/10
Rating distribution

5

4

3

2

1

16

11

2

0

0

Pros
My experience with Arena has been fantastic so far. They aim to please and are improving the product all the time.
Overall the software has been very useful to our company and the customer service has been outstanding.
The BOM and Part system are great. It is easy to do ECOs and have Arena integrate with ERP systems such as SAP.
Cons
There is no out of office function to pause training due dates for employees with an extended out of office.
With so many assignments and tasks it is hard to keep track of them.
There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that. There are workarounds for those missing elements that are functional, just not pretty and.
AR
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Verified reviewer

Machinery, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Arena can handle it all!

Reviewed 2 years ago

We are able to manage change across a multinational organization with ease

Pros

Having a centralized document control system is extremely important to product engineering companies. Arena creates the one source of truth where everyone can find the released documents and their related histories.

Cons

The UI has improved greatly over the last year or so, with a new search feature and a drag and drop document upload. There are still some improvements I'd like to see, specifically with the spacing of different sections. There is a lot of empty space on some screens.

Vendor response

Thank you for giving us a 5-star review. We appreciate your feedback and are happy to learn about your positive experience with Arena QMS.

RS
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Radhika S.

Automotive, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy user interface and show visibility across the organization

Reviewed 2 years ago
Pros

User friendly and easy to understand. Sourcing information helps collect the data smoothly and accurately.

Cons

Arena adds one part at a time in the Bill of Material tab section. This consumes a lot of user time. There is not a good interface with the Oracle system, since it does not account revision when its revised in Arena

Vendor response

Hello Radhika, Thank you for your positive review of Arena QMS. We're glad you find it friendly and easy to understand. Please reach out to your customer success coach to discuss adding parts. They may have a solution for you.

BJ
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Bo J.

Consumer Electronics, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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User Friendly Bill Of Materials Control

Reviewed 2 years ago

Overall the software has been very useful to our company and the customer service has been outstanding. Arena gives the customers the ability to customize workflow and also listens to the voices of the customers when releasing new updates.

Pros

ARENA is a very user friendly platform and easy to navigate. It has made it easy for our company to create, document, and maintain Bill of Materials and show visibility to those in our company, as well as third party suppliers/contract manufacturers. Requests and Changes are easily created and implemented.

Cons

The user interface itself looks a little outdated. Some of the integrations aren't exactly what was desired. Even with the Third party integrations, there is a good bit of backend, manual entry to be done.

Vendor response

Hi Bo, Thank you for your review of Arena QMS. We appreciate your feedback. Glad to hear Arena has been helpful for your company and you're happy with our customer service. You noted in the cons section that UI is a little outdated. As you know we've been updating the UI with a fresh, clean look. We have a commitment to improving user experience. -Alaine

HW
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Holly W.

Medical Devices, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Document Management and Quality System Control

Reviewed 2 years ago

My experience with Arena has been fantastic so far. They aim to please and are improving the product all the time.

Pros

Because we rolled out Arena for Doc Control, QMS, Training, etc all at once, it was the first time I've seen a eQMS work well together. I love the integration of all the components and "worlds" and that once you understand the logic, it's very intuitive.

Cons

We have not been able to create reports out of Arena to get the Quality metrics that we'd like. That may be partly because we haven't put the correct fields in. The good news is that it is easy to download data into Excel and manipulate the data from there. Arena is very good responding to requests, so it is improving all the time.

Vendor response

Hello Holly, Thank you for your 5-star review of Arena QMS. We appreciate your feedback. We're happy to hear you had such a positive experience implementing Arena QMS and that it's the first time you've "seen an eQMS work well together"! Please reach out to your customer success coach at any time for support with reports.

RR
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Roget R.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proud customer for fifteen years

Reviewed 7 years ago

For a decade and a half the various modules and services of Arena PLM have been at the hub of my engineering activities. At multiple companies and across several industries this software has been able to deliver powerful, enterprise level cloud-based lifecycle management solutions in a reliable and user friendly manner, and I am amazed by the quality of support. As far as I'm concerned, Arena is one of my core suites in ANY venture, the one quantity I can depend on because it just *works*.

Pros

The sheer flexibility and ease of use, combined with a low barrier to entry and learning curve. Combine that with both desktop and mobile accessibility and you have a best-in-class offering.

Cons

There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that 1) there are workarounds for those missing elements that are functional, just not pretty and 2) Arena support has shown a clear track record of listening and responding to customer feedback, so I'm fairly confident I'll see those new addons someday.

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