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Arena QMS is a cloud-based, product-centric quality management system that provides businesses with tools to build a single source of truth and ensure regulatory compliance across the entire product lifecycle.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
No pricing info
Functionality
4.2
/5
29
Total features
27
3 categories
Functionality contenders
Overall Rating
4.5
/5
29
Positive reviews
16
11
2
0
0
Overall rating contenders
Verified reviewer
Machinery, 51-200 employees
Used daily for 2+ years
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We are able to manage change across a multinational organization with ease
Having a centralized document control system is extremely important to product engineering companies. Arena creates the one source of truth where everyone can find the released documents and their related histories.
The UI has improved greatly over the last year or so, with a new search feature and a drag and drop document upload. There are still some improvements I'd like to see, specifically with the spacing of different sections. There is a lot of empty space on some screens.
Thank you for giving us a 5-star review. We appreciate your feedback and are happy to learn about your positive experience with Arena QMS.
Radhika S.
Automotive, 501-1,000 employees
Used daily for 2+ years
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User friendly and easy to understand. Sourcing information helps collect the data smoothly and accurately.
Arena adds one part at a time in the Bill of Material tab section. This consumes a lot of user time. There is not a good interface with the Oracle system, since it does not account revision when its revised in Arena
Hello Radhika, Thank you for your positive review of Arena QMS. We're glad you find it friendly and easy to understand. Please reach out to your customer success coach to discuss adding parts. They may have a solution for you.
Bo J.
Consumer Electronics, 51-200 employees
Used daily for 2+ years
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Overall the software has been very useful to our company and the customer service has been outstanding. Arena gives the customers the ability to customize workflow and also listens to the voices of the customers when releasing new updates.
ARENA is a very user friendly platform and easy to navigate. It has made it easy for our company to create, document, and maintain Bill of Materials and show visibility to those in our company, as well as third party suppliers/contract manufacturers. Requests and Changes are easily created and implemented.
The user interface itself looks a little outdated. Some of the integrations aren't exactly what was desired. Even with the Third party integrations, there is a good bit of backend, manual entry to be done.
Hi Bo, Thank you for your review of Arena QMS. We appreciate your feedback. Glad to hear Arena has been helpful for your company and you're happy with our customer service. You noted in the cons section that UI is a little outdated. As you know we've been updating the UI with a fresh, clean look. We have a commitment to improving user experience. -Alaine
Holly W.
Medical Devices, 51-200 employees
Used daily for 1-2 years
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My experience with Arena has been fantastic so far. They aim to please and are improving the product all the time.
Because we rolled out Arena for Doc Control, QMS, Training, etc all at once, it was the first time I've seen a eQMS work well together. I love the integration of all the components and "worlds" and that once you understand the logic, it's very intuitive.
We have not been able to create reports out of Arena to get the Quality metrics that we'd like. That may be partly because we haven't put the correct fields in. The good news is that it is easy to download data into Excel and manipulate the data from there. Arena is very good responding to requests, so it is improving all the time.
Hello Holly, Thank you for your 5-star review of Arena QMS. We appreciate your feedback. We're happy to hear you had such a positive experience implementing Arena QMS and that it's the first time you've "seen an eQMS work well together"! Please reach out to your customer success coach at any time for support with reports.
Roget R.
Automotive, 51-200 employees
Used daily for 2+ years
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For a decade and a half the various modules and services of Arena PLM have been at the hub of my engineering activities. At multiple companies and across several industries this software has been able to deliver powerful, enterprise level cloud-based lifecycle management solutions in a reliable and user friendly manner, and I am amazed by the quality of support. As far as I'm concerned, Arena is one of my core suites in ANY venture, the one quantity I can depend on because it just *works*.
The sheer flexibility and ease of use, combined with a low barrier to entry and learning curve. Combine that with both desktop and mobile accessibility and you have a best-in-class offering.
There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that 1) there are workarounds for those missing elements that are functional, just not pretty and 2) Arena support has shown a clear track record of listening and responding to customer feedback, so I'm fairly confident I'll see those new addons someday.