Ascora Pricing, Features, Reviews & Comparison of Alternatives

Ascora

Web-based job management solution for service trade business

3.89/5 (9 reviews)

Ascora overview

Ascora by ASC Software is a trades job management solution, offering cloud hosted SaaS-based deployment with mobile app support. Targeting the end-to-end operational needs of service businesses and workforces, typical industries include electrical, HVAC, landscaping, plumbing, locksmithery and security. Monthly pricing packages are scalable, giving unlimited office users access to varying feature sets across key areas such as quoting and estimating, inventory and job management, CRM, invoicing, equipment / asset and GPS-based staff tracking, reporting, accounts integration and more. Connectivity with MYOB Live, Xero and QuickBooks promises seamless interfacing with existing systems and the elimination of double entry of invoicing information. Drag and drop, calendar-based scheduling assigns jobs to mobile techs and field workers, with full past, present and future job schedules available to view along with all office-entered details, documents or manuals etc. Customer management and CRM capabilities maintain extensive historical client / service records, while securely collating generated estimates, quotes and invoices. Inventory management allows parts to be allocated from current or custom price lists, with equipment and assets also tracked alongside servicing, maintenance logs.

Other noteworthy Ascora features go on to include job time check in and check out, with timesheet recording of work time incurred, plus a notifications system issuing push, SMS or email updates on real time job updates. Mobile device support is provided by the companion Ascora mobile app for iOS and Android smartphones and tablets, enabling field trades staff remote access to relevant features. Additional tasks can be recorded here, along with on the fly raising of estimate, quotes and invoices, while also collecting customer signatures and payments. Centralized document storage gives tradesmen access to manuals or guides required to fulfill jobs, with Google Maps integration offering the pinpoint location of customer sites and photo attachments providing visual evidence of work status. Being cloud-based, the online Ascora admin portal is available to authorized managers, dispatch or bookkeepers from any web-enabled device, while an integrated customer portal invites customers to enter new job requests via the web.
www.ascora.com.au

Pricing

Starting from
$19/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Ascora screenshot: View scheduled jobs on a tablet deviceAscora - Kiss My Grass TestimonialAscora screenshot: The Ascora mobile app for Android offers a number of items for adding various service charges such as callout and labour feesAscora screenshot: Scheduled jobs are displayed in chronological order within the Ascora mobile appAscora screenshot: The timesheet section of the Ascora mobile app displays a detailed timesheet going back two weeks prior  Ascora screenshot: Integration with Google Maps provides a map visualization of client or job site locationAscora screenshot: Ascora's scheduler provides a color-coded, calendar-based timeline for booking out appointments, filtered by team, and with a button for emailing out schedules to staff contactsAscora screenshot: An example of how Ascora displays jobs and quotations, showing those scheduled, in progress, previous jobs and also those for the current day Ascora screenshot: An example quote generated on an iPad, detailing site and billing customer, address, description, signature box and the final quoted price Ascora screenshot: An Ascora invoice raised on an iPad device, detailing job description, work undertaken, status, pricing, customer signature box and the final invoice balanceAscora screenshot: Reporting capabilities provide graphs and charts that allow users to view and visualize data breaking down the various types of jobs completed by each technicianAscora screenshot: Photos from the job site can be captured and attached to the job, quote or invoice, with any stored existing images also open for attachmentAscora - Powerful Job Management Made Easy

Ascora reviews

Value for money
Features
Ease of use
Customer support
  4.2
  3.9
  3.7
  4.2
Michael Pearce

My #1 Choice In A Service Management System. Easy to Learn and Easy to Teach. Total Game Changer.

Used daily for less than 6 months
Reviewed 2017-08-24
Review Source: Capterra

We get to streamline our days. Spending less time taking calls and answering emails. We have a greater opportunity to expand and managing new employees will be a simple task that is now out of my hands. It is only just the early days for us and Ascora but I can see a very long and prosperous relationship. I like how simple to use it is. I think Ascora is really affordable and as our customer base grows, the packages are tailored to suit. The customer support is amazing. If they can't get to your call, all I do is shoot them an email and they get back to me within 1 or 2 hours. They are very helpful when setting up your Client Portal and very supportive to guide you with integrations. I have some background in computers and software but it has been somewhat difficult to find something that my not-so "tech savy" wife can operate. Ascora offers streamlined flow from quotes to jobs to invoices. All at the touch of a screen, whilst standing on site. It knows where you are, where you are going and how long you should take to get there. Your clients can see what work has been completed by looking at their client portal where you can leave photo'sand notes of what else needs to be done. So far, all in all, I give Ascora 9 out of 10 overall. Nothing else I have seen comes close.

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Tom Martin

Dont Do It...

Used daily for less than 6 months
Reviewed 2018-09-09
Review Source: Capterra

Terrible. We only used the software for 6 weeks. We requested a refund of the implementation costs and subscription fees and the company refused, knowing that the effort to take them to court would out way the cost's we would get back. Switching job management programs twice in 2 months has been a real challenge, but im confident we made the right decision. Progress Claims and quote variation's are great Staff response to enquires is reasonably good

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James Riddle

The best job management software for tradesmen available

Used daily for 2+ years
Reviewed 2018-05-11
Review Source: Capterra

Having a software like Ascora backing your business makes the task of growing your business so much easier. - The in-depth reports it can produce on job types, lead sources and invoicing. - User friendly scheduler view. - Text messages to team members and client via easy to use templates - Custom forms for ALL uses. We are a plumbing company and this is brilliant for our leak allowance form as well as JSA's and gas certificates. - Supplies can be broken into kits - Much more

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Juandre Van Loggerenberg

This software is simply amazing, it has made running the business a breeze.

Used daily for less than 6 months
Reviewed 2018-05-17
Review Source: Capterra

Everything is accessible on 1 app, no need for other add ons. Integrates seamlessly with our Xero. Automation of follow ups and updates is extremely useful, through both sms text and email. Custom forms and checklists for each job will save us a lot of amountI like how you can almost completely automate the whole service delivery, from capturing and recording data out in the field, to having templates for quotes, jobs, invoices, and everything in between. It has auto follow up texts and emails. Check lists and forms for each job, means that we can do everything from one app. Its great

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Anonymous

Great Product

Used daily for 6-12 months
Reviewed 2019-04-08
Review Source: Capterra

Ascora is a great tool that has transformed my business and made my life a lot easier. I would not be able to manage some of the variations that my project work sometimes requires. I believe this is one of the best tools on the market at this price point for buildersProgress payments variations Ease to navigate Price point

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Ascora pricing

Starting from
$19/month
Pricing options
Free trial
Subscription
View Pricing Plans

14-day free trial, then pricing is as follows:

Foundations = $19 per month (+ $19 per month per mobile user)
Professional = $29 per month (+ $29 per month per mobile user)
Premium = $59 per month (+ $39 per month per mobile user)
Ultimate = $249 per month (+ $39 per month per mobile user)

Ascora features

Activity Tracking
Automatic Notifications
Custom Fields
Customizable Reporting
Document Storage
Inventory Management
Third Party Integration

API (439 other apps)
Access Control (180 other apps)
Activity Dashboard (346 other apps)
Audit Trail (182 other apps)
Auditing (264 other apps)
Compliance Management (213 other apps)
Data Import/Export (261 other apps)
Inventory Tracking (208 other apps)
Invoice Management (197 other apps)
Monitoring (200 other apps)
Real Time Data (235 other apps)
Reporting & Statistics (266 other apps)
Workflow Management (231 other apps)

Additional information for Ascora

Key features of Ascora

  • Scheduling
  • Payment collection in the field
  • Dispatching
  • Service history tracking
  • Time clock
  • Mobile integration
  • Job management
  • Quote management
  • QuickBooks integration
  • Customizable templates
  • Inventory management
  • Stock management
  • Cataloging
  • Estimating
  • Cost estimating
  • Job scheduling
  • Work history
  • Calendar management
  • CRM integration
  • Task management
  • Client portal
  • Self service portal
  • Email integration
  • Accounting integration
  • Credit card processing
  • Credit card integration
  • Electronic payments
  • Equipment tracking
  • Contact management
  • Contact history
  • GPS
  • GPS integration
  • Activity tracking
  • Activity management
  • Automatic time capture
  • Vacation tracking
  • Customizable reporting
  • Profit / loss statement
  • Time / task reporting
  • Account reconciliation
  • Custom fields
  • SMS integration
  • Timesheets
  • Third party integration
  • Offline access
  • Automatic notifications
  • User photos
  • Digital signature
  • Electronic signature capture
  • Real time updates
  • Drag & drop interface
  • Task scheduling
  • Email notifications
  • Document storage
  • PDF conversion
  • Job clock in / out
View All Features

Benefits

Ascora provides a cloud-based, end-to-end job management solution for trades and service businesses across multiple industries, offering key features such as historical customer records, job detailing, part inventory logging, asset tracking, quoting and estimating, plus the ability to electronically capture signatures or payments.

A drag and drop calendar-based scheduling tool allows unassigned jobs to be allocated to workforce teams or individuals, with field staff able to view a full list of jobs scheduled for the current day, tomorrow or weeks ahead / prior.

The online centralized Ascora admin portal is available from any location for all authorized administrative stakeholders, while a public-facing portal also enables customers to log in to enter new jobs and make service requests.

Third party integration with QuickBooks, Xero and myob seamlessly sends invoices and data to existing accounting packages to make double entry redundant.

The companion Ascora app for iOS and Android allows remote workers and techs to provide customers with quotes, estimates and job invoices while in the field, while also handling tasks such as supplies management from their smartphone or tablet devices.