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Concord
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contract management you don't have to manage.
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Concord - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
Concord overview
What is Concord?
Concord delivers contract management for the 90% of agreements that don't need legal complexity. Founded in 2014, the company serves 1,500+ SMB and mid-market organizations (50-1,000 employees) across North America and Europe from offices in Austin and Paris. The platform combines contract creation, real-time collaboration, e-signature, and AI-powered review in a single workflow. Business users draft from templates, negotiate in-browser (no more Word attachments), and get AI review in 23 seconds instead of waiting days for legal. Post-signature, automated alerts handle renewals and obligations. Integration with Salesforce, HubSpot, and accounting systems eliminates double-entry. Concord addresses a simple reality: most contracts are routine business transactions that shouldn't require legal intervention. By enabling sales, procurement, and operations teams to self-serve standard agreements, customers reduce contract cycles by 75% on average. Setup takes days, not months. Training takes hours, not weeks. ROI is measured in weeks, not years. Concord is deliberately built for SMB/mid-market reality, not enterprise fantasy. While competitors chase Fortune 500 complexity, Concord removes features that slow businesses down.
Who uses Concord?
Reviews for Concord come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Computer Software (8%), and Hospital & Health Care (7%). The most frequent use case for Concord cited by reviewers is contract management (77% of reviewers).
What do users say about Concord pricing?
Most reviewers indicate that Concord delivers excellent value for money, with affordable pricing and robust features. Most users consider the cost manageable, though some reviewers feel added features can be expensive for smaller teams or infrequent use.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Oversight
Responsiveness
Intuitiveness
Formatting
Alerts
Concord’s user interface
Concord pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.3
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about Concord?
Reviewers indicate Concord streamlines contract management with centralized storage, customizable templates, and efficient e-signature workflows. They appreciate the robust search functionality, ease of sharing documents, and features that support collaboration and tracking, which help reduce manual errors and save time. Many say the platform is intuitive and user-friendly, with responsive customer support and affordable pricing options that suit small businesses and larger organizations alike.
Some report challenges with document formatting, template setup, and occasional glitches, noting that certain advanced features or integrations require improvement. They mention a desire for expanded language support and more automation, but feel Concord continues to improve based on user feedback.
Select to learn more
Who uses Concord?
Based on 235 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Concord's key features
Most critical features, based on insights from Concord users:
All Concord features
Features rating:
Concord awards
Concord alternatives
Concord
Starting from
399
Per month
Docusign
Starting from
15
Per month
Jotform
Starting from
39
Per month
Revver
Starting from
75
Per month
Concord pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Amendment Management
- Approval Workflows
- Box and Dropbox
- Bulk Send
- Clause Library
- Collaborations and Negotiation Tools
- Custom Branding
- Customized Reports
- Custom Roles
- Custom Teams
- Deadline Reminders
- Google Drive
- Integrations With Salesforce
- Open API
- SSO
- Subsidiary Management
- Unlimited Documents
- Unlimited Esignatures
- Unlimited Free Viewers and Guests
- Unlimited Templates
User opinions about Concord price and value
Value for money rating:
Of 21 reviews that provide robust commentary on Concord's price and value, 90% mention it in a positive light.
Most reviewers indicate that Concord offers excellent value for money, highlighting its affordability and extensive functionality. They appreciate that the software is cost-effective, especially when compared to competitors like DocuSign. Users think the pricing is accessible and manageable, making it a good fit for various budgets. They find the native e-signature feature, intuitive user interface, and responsive help desk valuable at a reasonable price point. Some users say the software is very cheap yet powerful, simplifying eContracting. However, some reviewers feel that added features can be costly and not always worth the extra expense, particularly for smaller teams or infrequent use.
, and
To see what individual users think of Concord's cost and value, check out the review excerpts below.
Sherri A.
Executive Administrator
Concord integrations (9)
Integrations rated by users
We looked at 235 user reviews to identify which products are mentioned as Concord integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Concord customer support
What do users say about Concord customer support?
Customer support rating:
We analyzed 39 verified user reviews to identify positive and negative aspects of Concord customer support.
A significant portion of users highlight Concord's customer support as highly responsive and effective in resolving issues.
Widely noted by reviewers, the support team is approachable, knowledgeable, and provides clear, helpful guidance when needed.
A limited number of users mention the lack of immediate tech support and limited live customer service channels.
Support options
Training options
To see what individual users say about Concord's customer support, check out the review snippets below.
“They have provided excellent customer support, a library of training materials and webinars and steadily made improvements to their product, which has improved our satisfaction.”
Laird R.
Document Manager
“The support we get from the team at Concord is second to none - they're responsive and super friendly with their being no such thing as a stupid question.”
James B.
Senior Technology Vendor Manager
“However, its not a set up where there is tech support standing by, and there is no customer service line.”
Andrew B.
General Counsel
Concord FAQs
Concord has the following pricing plans:
Starting from: $399.00/month
Pricing model: Subscription
These products have better value for money
Q. What are the benefits of using Concord?
Close deals faster with self-serve templates, one-click generation, and built-in e-sign.
Negotiate seamlessly in-browser or in Word with true Track Changes and full version control.
Create a single source of truth: unlimited repository, import legacy/executed contracts, instant search.
Accelerate review with AI-assisted clause suggestions, policy checks, and playbook automation.
Enforce guardrails with configurable approval workflows and a complete audit trail.
Never miss a renewal: automated reminders, obligation tracking, and owner assignments.
Works with your stack: native Salesforce & HubSpot connectors, Microsoft 365 add-ins, and an open API.
Admin-light configuration and prescriptive onboarding—go live in weeks, not quarters.
Strong security and control: SSO, granular roles/permissions, and activity logging.
Visibility that drives ROI: dashboards for cycle time, self-serve rate, and renewal pipeline.
Easy external collaboration: share links, collect edits/comments without email attachments.
Predictable pricing and responsive support—no nickel-and-diming on must-have features.
Q. Who are the typical users of Concord?
Concord has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Concord support?
Concord supports the following languages:
English, French
Q. Does Concord support mobile devices?
Concord supports the following devices:
Android, iPad, iPhone
Q. Does Concord offer an API?
Yes, Concord has an API available for use.
Q. What other apps does Concord integrate with?
Concord integrates with the following applications:
Dropbox Business, Docusign, Google Drive, Box, Salesforce Sales Cloud, HubSpot Sales Hub
Q. What level of support does Concord offer?
Concord offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base
