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WORKetc Pricing, Features, Reviews and Alternatives

WORKetc product overview

Price starts from

78

Per month

Flat Rate

What is WORKetc?

WORKetc combines CRM, Project Management, Billing and more to make running a small business easier.

Key benefits of using WORKetc

? CRM, projects, billing, help desk, time tracking, collaboration, and more in the one business management solution.
? Manage your entire business all the way from leads and opportunities through to sales, deployment, and client retention on a single platform
? No more multiple monthly app subscriptions, integration headaches, and endless switching between apps. Your team only needs to learn one platform to get their work done.
? Gain access to deep, real-time insight into your business previously only available to enterprises.
? Work from anywhere with WORKetc's cloud-based web app and native mobile apps for Android and iPhone.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Videos
Live Online
Webinars
In Person
Documentation

WORKetc pricing information

Value for money

4.6

/5

85

Starting from

78

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WORKetc features

Functionality

4.6

/5

85

Total features

86

7 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Third Party Integrations
API
Customizable Reports
Workflow Management
Document Management
Real Time Data

Functionality contenders

WORKetc users reviews

Overall Rating

4.6

/5

85

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.91/10
Rating distribution

5

4

3

2

1

61

19

4

1

0

Pros
I never had to work with a CRM until I started at this company. I love the timesheets they really help me keep organized and make me feel better about what I have done in the day.
At that time in history, there was nothing like this on the market at all, and I was enthusiastic about finding it.
The CRM itself is robust and well thought out the mobile app is a dream very user friendly and full of good tools.
Cons
Some users are at first intimidated by the user interface. There are so many features and ways of doing things that they can be overwhelmed.
Missing small features here or there that aren't make or break. Has no resource allocation, which is huge for project managers.
The system will upload the data and respond back that the contacts are already there and when your check, there are no contacts.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WORK[etc] connected our disconnected teams

Reviewed 5 years ago
Pros

The project management component of WORKetc has been indispensable. I work in the healthcare industry and we manage outpatient programs at hospitals. My team is responsible for implementing new contracts and then we pass them over to the operations team for ongoing retention and support. With WORKetc we've been able to organize our new build and/or transitioning of programs into our organization well...

Cons

The integration with Gmail isn't amazing. It works but you have to really know exactly what you are looking for within WORKetc to be able to connect the email with the appropriate customer. The system can get pricey if you have corporate based users that don't interact with clients often enough to give them an account. For example, our media team creates customized videos for clients on an irregular basis, so paying for them to be in WORKetc all the time doesn't make sense. It would be nice if there was a way to setup tiered levels of users to account for irregular users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Working Etcetera with WorkETC.com

Reviewed 6 years ago

I first encountered this product when it was barely a brand new company many years ago. At the time I was seeking a comprehensive business management solution for a small tech services business. At that time in history, there was nothing like this on the market at all, and I was enthusiastic about finding it. I tried hard to make it work, but back then, the company was very small and they were literally...

Pros

This is the most comprehensive and complete sales/project management/support/billing tool I have found anywhere online. I literally tried over 2 dozen competitors and combos of integrated CRM/PM/Acct/Support tools and cannot find a single competitor that does it all in one single unified system. The level of support from this company is nothing short of astounding and amazing and I use them a LOT to work through usage and bug issues when they arise but that leads to the cons. Read on.

Cons

In trying to use this system, you will need to realize that a tool set of this scope is going to need a lot of set up and configuration to be ready for use in your company. You need to be willing to spend some time on a learning curve, a slightly outdated interface (Im told a new release with a better UI/UX experience is coming very very soon) and you need to be willing to adapt to some of its quirks...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Expected More, Received Less!

Reviewed 9 years ago

The software boasts superior functions that are marketed to increase productivity. Although, this may be true in the long run, the amount of time and lack of support on the front end makes adoption an issue. From the start, the system would not accept a conversion from free trial to paid account. When calling sales, there was a sales agent available even at night- WOW! Little did I know that this...

Pros

If software would perform to specifications, the system would be really good. Good Sales Support initially to sign up. Webinars are decent Easy Cancellation.

Cons

No support after purchase Staff tend to blame end user for their own shortcomings in tech support. Once they sign you up and collect he first month, they do not care whether you stay or not as they have your money. ToS states, no refund.

Vendor response

Hi Charles - I'm the owner of WORK[etc]. Can you please get in touch and let me know who you are. This does not sound like us and if by chance it is, then I'm sure as hell going to be sorting it out with my team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It just makes day-to-day things easier!

Reviewed 7 years ago

We've been on WORK[etc]'s platform for over 2 years now and it's hard to imagine how were keep communications with our clients and employees organized before with just emails and hand written notes! WORK[etc]'s value lies in the cross-integration of all assets, including Contacts/Companies, Support Cases, Tags, Notes, Timekeeping and Discussions. What is great about WORK[etc], is that even if you don't use all of their features, the entire system is very a la carte where you can pick and choose what you need to use, but it all works fluidly together as one. For example, we haven't used the Financing area to bill clients as it's done through our parent company, but we do use the Expense tracker for reimbursements, which is nice to have a digital record of.

Pros

The search feature WORK[etc] offers is probably the most useful and powerful tool in the system. It allows you to quickly find what you need to search for through every department in the CRM. Other nifty features are the numerous third party apps that allow you to utilize and take advantage of WORK[etc] through programs such as Outlook, Evernote, and other communication tools so that everything is tracked through WORK[etc] without additional effort. Customized Web-forms and Campaign features allow you to mass capture information and easily communication with clients without having to fuss with your regular email.

Cons

One big feature we would like to see from WORK[etc] is a client proofing system. Since we are a heavily graphic-based company and send numerous graphic assets to client at a time, it does get tedious having to upload attachments to an email in WORK[etc] where it allows you only to upload one at a time. A feature that would allow us to mass upload assets into a 'ticket' or even the customer portal, where the client could give live feedback would be a great addition to WORK[etc] and would definitely make WORK[etc] a forerunner in the CRM market that appeals to proof-based companies.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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You will not find a more supportive platform.

Reviewed 7 years ago

I'll apologize for the lengthy review in advance, but hear me out. My company is small...7 employees, but growing. We rely on technology to help us serve our clients better while managing a very complex set of compliance requirements (on a daily basis) to meet regulatory demands. We needed a system that wouldn't force us to change our work flows to conform to theirs. We've found that with WORKetc. On...

Pros

The support is second to none Complete linkage between data fields Adapts to YOUR workflow, not forcing you to use the systems The custom field options are amazing.

Cons

The UI could use a little "feng shui", but I know that's on the roadmap Honestly, I haven't found any true cons yet, but I'm looking!!

WORKetc FAQs and common questions

Q. What type of pricing plans does WORKetc offer?

WORKetc has the following pricing plans:
Starting from: $78.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of WORKetc?

WORKetc has the following typical customers:
Mid Size Business, Small Business


Q. What languages does WORKetc support?

WORKetc supports the following languages:
Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Norwegian (Bokmal), Russian, Spanish


Q. Does WORKetc support mobile devices?

WORKetc supports the following devices:
Android, iPad, iPhone


Q. Does WORKetc offer an API?

Yes, WORKetc has an API available for use.


Q. What other apps does WORKetc integrate with?

WORKetc integrates with the following applications:
Microsoft Outlook, Google Workspace, Google Drive, Box, Quickbooks Online, Google Calendar, Xero, Evernote Teams


Q. What level of support does WORKetc offer?

WORKetc offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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