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dotloop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Real estate transaction management software
Table of Contents
dotloop - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
dotloop overview



Based on 672 verified user reviews
What is dotloop?
dotloop is a real estate transaction management program with key features that include electronic signature, document management, transaction management, multiparty signing, document storage, file sharing, and more.
Who uses dotloop?
By industry, dotloop reviewers are most commonly professionals in real estate (91%). The most frequent use case for dotloop cited by reviewers is real estate transaction management (65% of reviewers).
What do users say about dotloop pricing?
Some users report dotloop offers affordable pricing and appreciate the cost-benefit ratio, while some reviewers find it cheaper than alternatives. However, some users feel pricing lacks transparency and reviewers indicate costs may be high for occasional users.
Starting price
per month
Pros & Cons
Electronic Signatures
Paperless Office
Efficiency and Organization
Bugs and Issues
Email Management
Contract Management
dotloop’s user interface
dotloop pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about dotloop?
dotloop is a real estate transaction management program with key features that include electronic signature, document management, transaction management, multiparty signing, document storage, file sharing, and more.
Select to learn more
Who uses dotloop?
Based on 672 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
dotloop's key features
GetApp's analysis of 82 verified user reviews collected between July 2021 and December 2024 identifies dotloop's most critical features and summarizes user sentiment about those features.
Reviewers appreciate dotloop's electronic signature feature for its reliability and ease of use. They find it invaluable for signing documents remotely, saving time and effort by eliminating the need for in-person meetings. Users report that it speeds up the process, is secure, and includes helpful capabilities like date/time stamps. They say it is simple for clients, even those who are not tech-savvy, to navigate and use on various devices, including smartphones and computers. Of the 47 dotloop users who gave detailed accounts of their use of Electronic Signature, 100% rated this feature as important or highly important.
Maryann B.
Real Estate Program Manager
Bo T.
Real Estate Agent
Reviewers indicate dotloop's document management is critical for the real estate industry, allowing easy upload, organization, and editing of documents. They appreciate the centralized storage, which ensures all transaction-related documents are accessible and organized. Users find it efficient for storing records securely in the cloud, complying with legal requirements, and managing documents for extended periods. They report that it helps in keeping track of multiple documents and maintaining a paperless workflow. Of the 30 dotloop users who gave detailed accounts of their use of Document Management, 100% rated this feature as important or highly important.

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Carla J.
Realtor
Kerra H.
Operations Manager
Reviewers feel dotloop's transaction management capabilities keep them well-organized by client and transaction. They highlight the ability to create separate folders within a loop, track every step, and ensure all required forms are signed. Users appreciate the centralized platform for documents, tasks, and communications, making it easy to stay organized. They say it integrates well with other systems, like Georgia Area Realtors (GAR) forms, and helps manage transactions efficiently. Of the 19 dotloop users who gave detailed accounts of their use of Transaction Management, 100% rated this feature as important or highly important.
See related user reviews
Gene M.
Realtor
Andrew G.
Real Estate Broker
Users report dotloop's multi-party signing feature is essential for real estate transactions involving multiple individuals. They find it easy to assign multiple parties to sign and view documents simultaneously from different locations. Reviewers appreciate the ability to set a signing order and the convenience of having all signatures in one place. They mention occasional quirks, such as issues with simultaneous signing, but overall find it a valuable tool for keeping transactions moving. Of the 15 dotloop users who gave detailed accounts of their use of Multi-Party Signing, 100% rated this feature as important or highly important.
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Mike C.
Sales Associate
Diane G.
Senior Escrow Officer
Reviewers highlight dotloop's document storage as reliable and secure, meeting legal requirements for retaining documents for several years. They appreciate the ability to archive and retrieve documents easily, keeping everything organized and accessible. Users find it helpful for maintaining compliance standards and managing documents without the need for physical storage. They report that it provides ample storage space and simplifies the process of finding and referencing older transactions. Of the 21 dotloop users who gave detailed accounts of their use of Document Storage, 90% rated this feature as important or highly important.
See related user reviews
Candee W.
Broker - Owner
Jim C.
realtor
All dotloop features
Features rating:
dotloop awards
dotloop alternatives
dotloop pricing
Pricing plans
Pricing details:
User opinions about dotloop price and value
Value for money rating:
Of 27 reviews that provide robust commentary on dotloop's price and value, 62% mention it in a positive light.
Users think dotloop offers affordable and convenient pricing, with some appreciating its cost-benefit ratio and the availability of both free and paid individual plans. Some reviewers find it cheaper than other software they have used, while others say it saves them time and money. However, some users report that pricing lacks transparency, with hidden costs and unclear invoices, and feel pressured to upgrade to premium plans. Some reviewers feel the cost is high compared to competitors and not justified for occasional users, indicating that value for money may vary depending on usage and business needs.
, and
To see what individual users think of dotloop's cost and value, check out the review excerpts below.
dotloop integrations (56)
Integrations rated by users
We looked at 672 user reviews to identify which products are mentioned as dotloop integrations and how users feel about them.
Integration rating: 5.0 (4)
“It streamlines communication, allowing you to send documents directly, access contacts easily, and centralize email tracking. This boosts efficiency, improves workflow, and keeps all transaction-related.”

Carla J.
Realtor
Integration rating: 5.0 (1)
“The integration automatically updates contacts in my CRM with transaction information from Dotloop.”

Anonymous R.
CEO
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
dotloop customer support
What do users say about dotloop customer support?
Customer support rating:
We analyzed 54 verified user reviews to identify positive and negative aspects of dotloop customer support.
Widespread user sentiment highlights Dotloop's customer support as responsive, knowledgeable, and friendly.
A significant portion of users appreciate the availability of support, including late hours and 24/7 assistance.
Frequently reported by users, onboarding and training support is thorough and helps ease the learning curve.
A limited number of users report slow response times, limited weekend hours, and inconsistent support availability.
Support options
Training options
To see what individual users say about dotloop's customer support, check out the review snippets below.
“The customer service is amazing and when our company first got started on it they were there helping every agent quickly.”

Kindra B.
Office Administrator/Education Coordinator/Graphic Designer
“Had to depend on the dotloop online support which is excellent and got me over some major hurdles.”
Catherine M.
Broker Associate
“Customer service takes too long to answer, on holidays they close at 5pm - real estate is a 24/7 business.”
Andrew P.
Realtor
dotloop FAQs
dotloop has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What is dotloop used for?
dotloop provides a cloud-based platform that consolidates form creation, digital signing, and real estate systems, enabling users to streamline operations through real-time transaction visibility. Targeted towards managing brokers and team leaders, dotloop equips them with essential tools to optimize their agents' performance and overall business operations. Key features of dotloop include real-time visibility facilitated by reporting tools like dotloop charts and report builder, enabling real estate leaders to assess individual and business performance to inform data-driven decision-making. The platform also supports turnkey transactions with features like Loop Templates, empowering brokers, and team leaders to standardize the client experience and boost referral business. Furthermore, dotloop provides brand customization tools allowing users to personalize their platform with logos and colors, ensuring brand consistency throughout the transaction process.
Q. What are the benefits of using dotloop?
Q. What languages does dotloop support?
dotloop supports the following languages:
English
Q. Does dotloop support mobile devices?
dotloop supports the following devices:
Android, iPad, iPhone
Q. Does dotloop offer an API?
Yes, dotloop has an API available for use.
Q. What level of support does dotloop offer?
dotloop offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)
















