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Dynamics 365 Business Central Logo

Enterprise resource planning for SMBs, formerly Dynamics NAV

Table of Contents

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Dynamics 365 Business Central - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Dynamics 365 Business Central overview

Based on 199 verified user reviews

What is Dynamics 365 Business Central?

Reviews for Dynamics 365 Business Central come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and accounting (6%). The most frequent use case cited by reviewers is accounting (36%).

What are the most popular integrations for Dynamics 365 Business Central?

The Dynamics 365 Business Central integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.8 out of 5 for its integration with Dynamics 365 Business Central) and Microsoft Excel (a spreadsheet product, 4.7).

Starting price

8per user /
per month

Alternatives

with better value for money


Pros & Cons

Integrations

Training and Learning Curve

Financial Management

Customization

Dynamics 365 Business Central’s user interface

Ease of use rating:

Dynamics 365 Business Central pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(21)
3-4(90)
5(88)

What do users say about Dynamics 365 Business Central?

Reviews for Dynamics 365 Business Central come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and accounting (6%). The most frequent use case cited by reviewers is accounting (36%).

Select to learn more


Who uses Dynamics 365 Business Central?

Based on 199 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
Accounting
Construction
Others

Use cases

Business Management
Accounting
Enterprise Resource Planning
Project Management
Financial Reporting

Dynamics 365 Business Central's key features

Most critical features, based on insights from Dynamics 365 Business Central users:

Financial management
Accounting
General ledger
Financial reporting
Reporting/Analytics
Real-Time data

All Dynamics 365 Business Central features

Features rating:

Income & balance sheet
Item management
Employee management
Profit/Loss statement
Contact management
Quotes/Estimates
Real-Time reporting
Receipt management
Cash flow management
Reporting/Project tracking
Resource management
Sales forecasting
BOM creation
Bills of material
Activity dashboard
Accounts receivable
Document management
Bank reconciliation
Purchasing & receiving
Purchase order management
Accounts payable
Billing & invoicing
Workflow management
Task management
Collaboration tools
Inventory tracking
Calendar management
Supply chain management
CRM
Multiple projects
Inventory management
Budgeting/Forecasting
Order management
Warehouse management
Project management
Performance metrics
Mobile app
Key performance indicators
Fixed asset management
Returns management
Reporting & statistics
Budget management
Sales order management
Sales tax management
Supplier management
Transaction management
Version control
API
Cash management
Consolidation/Roll-Up
Dashboard
Project costing
Demand forecasting
Production management
Predictive analytics
Multi-Location
Multi-Currency
Estimating
Invoice management
Integrated business operations
HR management
For metal fabrication

Dynamics 365 Business Central awards

Dynamics 365 Business Central alternatives

Dynamics 365 Business Central logo

Starting from

8

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
QuickBooks Online logo
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Starting from

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No pricing info

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Features
Value for Money
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Dynamics 365 logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
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Customer Support
Odoo  logo
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Dynamics 365 Business Central pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Team Members

8

/user

Per month

Contact vendor for more details

Premium

100

/user

Per month

Features included:

  • Customization and Extensibility
  • Finance Management
  • Inventory
  • Manufacturing
  • Multi-Environment
  • Project Management
  • Sales and Marketing
  • Service Management
  • Supply Planning and Availability
  • Unlimited Number of Companies
  • Unlimited Users
  • Warehouse Management

Essentials

70

/user

Per month

Features included:

  • Customization and Extensibility
  • Finance Management
  • Inventory
  • Multi-Environment
  • Project Management
  • Sales and Marketing
  • Supply Planning and Availability
  • Unlimited Number of Companies
  • Unlimited Users
  • Warehouse Management

User opinions about Dynamics 365 Business Central price and value

Value for money rating:

Of 22 reviews that provide robust commentary on Dynamics 365 Business Central's price and value, 32% mention it in a positive light.

Some users say Dynamics 365 Business Central offers a reasonable price for both small and larger companies, with a subscription option that avoids upfront investment. They find the product's cost-benefit ratio favorable and appreciate its comprehensive functionality. However, many reviewers indicate that the pricing can be prohibitive, especially for small businesses, with costs escalating quickly when adding users or services. Some users report high initial and ongoing expenses, making it less accessible for organizations with limited budgets. They also mention that customizations and licensing fees can add to the overall cost, making it a significant investment.

, and

To see what individual users think of Dynamics 365 Business Central's cost and value, check out the review excerpts below.

“It is an excelent product, complete functionality, excelent cost benefit relation.”
BA

Byron A.

Sales Managar

“When all implemented, we need to downgrade our license, we told them, they knew but then they hid the new terms so just for 1 day we got caught into another full year license with users we didn´t need and getting charged for ir. Totally inmorale.”
JB

Jose B.

CEO

“Pricing can be an issue for small organizations because the cost of adding numerous users or additional services can quickly escalate.”
Verified reviewer profile picture

Jose J.

Geologist

Dynamics 365 Business Central integrations (418)

Integrations rated by users

We looked at 199 user reviews to identify which products are mentioned as Dynamics 365 Business Central integrations and how users feel about them.

Cypher IQ logo
Cypher IQ

Integration rating: 5.0 (1)

Cypher IQ managers our production. Therefore a seamless integration was very important.

Verified reviewer profile picture

Luke C.

Manager

Integration rating: 4.8 (6)

Integration rating: 4.8 (4)

Integration rating: 5.0 (3)

Microsoft Word logo
Microsoft Word

Integration rating: 4.5 (2)

On Page logo
On Page

Integration rating: 5.0 (1)

Dynamics 365 Business Central support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Videos
Webinars
Documentation

Dynamics 365 Business Central FAQs

Q. Who are the typical users of Dynamics 365 Business Central?

Dynamics 365 Business Central has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What is Dynamics 365 Business Central used for?

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more. Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity. Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history. Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.


Q. What are the benefits of using Dynamics 365 Business Central?

  • Manage cash, assets and banking with financial management and accounting features.
  • Track and manage inventory, orders, and vendors with supply chain management and manufacturing tools.
  • Manage contacts, sales opportunities, and service contract with sales and service functionality.
  • Create estimates and track projects with project management capabilities.
  • Support international currencies with multi-currency and language features.


  • Q. What languages does Dynamics 365 Business Central support?

    Dynamics 365 Business Central supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish


    Q. Does Dynamics 365 Business Central support mobile devices?

    Dynamics 365 Business Central supports the following devices:
    Android, iPad, iPhone


    Q. Does Dynamics 365 Business Central offer an API?

    Yes, Dynamics 365 Business Central has an API available for use.


    Q. What level of support does Dynamics 365 Business Central offer?

    Dynamics 365 Business Central offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat

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