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EyeOnTask

4.9
(42)

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Best Field Service Management Software

(1)

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EyeOnTask Pricing, Features, Reviews and Alternatives

EyeOnTask FAQs

Q. What type of pricing plans does EyeOnTask offer?

EyeOnTask has the following pricing plans:
Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of EyeOnTask?

EyeOnTask has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does EyeOnTask support?

EyeOnTask supports the following languages:
Chinese (Simplified), Danish, English, French, German, Greek, Hebrew, Italian, Japanese, Korean, Portuguese, Russian, Spanish


Q. Does EyeOnTask support mobile devices?

EyeOnTask supports the following devices:
Android, iPad, iPhone


Q. Does EyeOnTask offer an API?

No, EyeOnTask does not have an API available.


Q. What other apps does EyeOnTask integrate with?

EyeOnTask integrates with the following applications:
PayPal, Stripe, Google Maps, Xero


Q. What level of support does EyeOnTask offer?

EyeOnTask offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

EyeOnTask product overview

Price starts from

5

/user

Per month

What is EyeOnTask?

EyeOnTask is a cloud-based mobile workforce management platform that helps field service organizations and workers to manage clients, jobs, inventory and invoices in a single location. Users can generate quotations, automatically convert quotations into jobs, create multiple services under a single job, and assign multiple field workers to a single job. Features include real-time location tracking, custom forms, custom invoicing, client management, inventory management, transaction history, a powerful dashboard, and much more.

Key benefits of using EyeOnTask

• EyeOnTask helps in unlocking sales opportunities by giving users tools that help them track their leads to smartly tap into opportunities at the right time.

• EyeOnTask helps field workers to stick to their schedule to accomplish their job on time.

• Choose multiple services within the same job, and assign multiple field workers.

• Through EyeOnTask’s location tracking, users can assign the closest unit of field workers available to save drive time.

• Field-workers can install the EyeOnTask app on their smartphones to enable real-time location tracking.

• View active and completed jobs via the dashboard, as well as invoices based on the hours worked.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum
24/7 (Live rep)

Training options

Videos
Live Online
Documentation

Not sure about EyeOnTask? Compare it with a popular alternative

Starting from

5

/user

Per month

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Pricing range

Starting from

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Why am I seeing this?

EyeOnTask pricing information

Value for money

4.9

/5

42

Starting from

5

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

EyeOnTask features

Functionality

4.8

/5

42

Total features

48

5 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
API
Customizable Reports
Real Time Data
Workflow Management

Functionality contenders

EyeOnTask users reviews

Overall Rating

4.9

/5

42

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10
Rating distribution

5

4

3

2

1

37

5

0

0

0

Pros
On top of that the price is exceptionally competitive which is fantastic for a small company like ours.
It has an amazing features covering most of needs of any type of users , it is affordable and will not cost you a fortune like other silutions.
It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.
Cons
Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.
The integration into QB's is a problem for me at this time.
In Brazil, programs for service management is very difficult to work with, when I found this system, I found all the features I need.

Overall rating contenders

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Ted K.

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Flexible solution, Best value for money

Reviewed 3 years ago

EyeOnTask replaces several self developed tools and many Excel sheets. It makes the different processes easy and prevents mistakes. Especially the integration of the app for the fieldworkers with the back office improved efficiency.

Pros

EyeOnTask comes with an enormous amount of standard features which can be configured to the requirements. All features are integrated within the software but also over the different user interfaces like the web-interface, the apps and the plugins. Several financial features for the European market where missing, but added on my request within six weeks. The price model is very acceptable. For the company I advised the cost was even less than the "free" open source solutions when support was taken into consideration. There is good support although it is only in English.

Cons

The integration with other software is limited. A direct connection with the accounting software my client uses is not available ( currently solved with an export/import). I however had a good discussions with the people behind EyeOnTask and they are now working on adding a mapping tool. With this tool it would be possible for consultants like me to configure the connections with third party software.

JR
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Joseph R.

Renewables & Environment, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Feels like it is tailor made for my company

Reviewed a year ago

This software allows my company to employ new office workers and only have to train them on how to navigate eye on task. We have cut staff training times in half. As well as that I no longer bring my work home with me in the evenings. As the owner of the company I was always catching up on paperwork, but this product gives you your time back. Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.

Pros

This software is so well made for the service industry you can tell the correct research was carried out. It is overall quite simple to get working for your company. No more unorganised job schedules or trailing through emails looking for field documents, and most importantly the customer can be invoice before the field team even leave the job.

Cons

So far I am very happy with the software, there are some small things that need to be updated for my country but when I find something that needs attention I get in touch with the eyeontask team to suggest a certain addition and so far they have taken it on board and the changes are made.

SK
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Shafi K.

Information Technology and Services, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Very useful for service type company

Reviewed 2 years ago
Pros

It help to track staff working hours and can creat more staff working punctuality

Cons

Most of the options already available

MB
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Malcolm B.

Security and Investigations, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything you need in Field Management

Reviewed 3 years ago

One of the challenges we faced as a company was being able to provide historical data relating to work done for clients in the past, images to verify last known state, and providing reports to the client in a timely manner. Using EOT, we were able to take a process which would normally take a day or two to prepare, and break it down to a few minutes. We are now able to immediately send clients reports as well as invoices for work done along with fieldworker comments and photographic evidence via a pdf file. You can also choose which images are sent and include links in your report, all within minutes of a job being completed by the technician.

Pros

Ease of Use Customizable Historical Data Storage Regularly Upgraded and Updated software Superb Tech Support Great Price Great Workflow - Lead->Appointment->Quote->Job->Invoice - All linked Fieldworker Tracking Work Scheduler Customer Portal Recurring Jobs / Invoices Expense Tracking Equipment Tracking Contract Management PayPal Integration QuickBooks and Xero integration

Cons

Still has a few bugs -Sometimes you may need to wait to have tech support resolve your issue

DB
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Derrick B.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Field worker app

Reviewed 3 years ago

we can manage out field workers, appointments and leads from the one software and its user friendly for our filed worker, was most impress that the field worker and the admin app for mobile device are independent of each other this allows me to run both at the same time extremely useful.

Pros

I have been looking for a field worker software for a number of years i have finally found the one for us the price is competitive, the technical support we are so impress with there service we can relax to know we do not need to look further, Thank you EyeOnTak i have look and subscribe to so many field worker software this software and support does it all for me Derrick Barrett Goldcrest Maintenance Service

Cons

I could not find any thing not to like

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