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Pulse Commerce Logo

Pulse Commerce

4.3
(17)

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Enterprise-class, omni-channel inventory management system

(3)

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Pulse Commerce Pricing, Features, Reviews and Alternatives

Pulse Commerce FAQs

Q. What type of pricing plans does Pulse Commerce offer?

Pulse Commerce has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Pulse Commerce?

Pulse Commerce has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Pulse Commerce support?

Pulse Commerce supports the following languages:
English, French


Q. Does Pulse Commerce offer an API?

Yes, Pulse Commerce has an API available for use.


Q. What other apps does Pulse Commerce integrate with?

Pulse Commerce integrates with the following applications:
authorize.net, Adobe Commerce, PayPal, FedEx Ship Manager, QuickBooks Online Advanced, Avalara, NetSuite, Mailchimp, BigCommerce, Shopify


Q. What level of support does Pulse Commerce offer?

Pulse Commerce offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)

Pulse Commerce product overview

What is Pulse Commerce?

Pulse Commerce Order & Inventory Platform is purpose built for mid-market, multi-channel merchants seeking to deliver true omnichannel experiences to their customers, including sell anywhere, fulfill anywhere services.

Key benefits of using Pulse Commerce

DELIGHT CUSTOMERS
Superior service and faster, more accurate deliveries.
• Enjoy amazing, consistent service across all channels.
• Buy anywhere. Pick up and return anywhere.
• Receive shipments on time and as ordered.
• Schedule future delivery date and track orders from the shopping cart to the doorstep

STREAMLINE SUPPORT
Real-time, enterprise-wide view of customers, orders, inventory, products and promotions.

• 360° VIEW: Give CSRs immediate, real-time access to orders, customer preferences, inventory availability, product catalog and promotions across the entire enterprise.

• ORDER CAPTURE: Empower CSRs to modify existing orders and capture new ones – faster and more accurately.


OPTIMIZE OPERATIONS
Unprecedented visibility, faster order turnaround, and increased inventory turns.

• OMNICHANNEL ORDER ORCHESTRATION: Automate order processing, fraud detection, secure payment processing and intelligent order routing.

• FULFILLMENT OPTIMIZATION: Ship from the ideal warehouse or store to minimize shipping cost and shorten delivery time, and optimize inventory across all fulfillment locations.

• INVENTORY OPTIMIZATION: Real-time visibility of enterprise inventory reduces stock-outs and enables on-demand inventory and profitability reporting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

Live Online

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Starting from

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Pulse Commerce pricing information

Value for money

3.6

/5

17

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Pulse Commerce features

Functionality

3.9

/5

17

Total features

42

3 categories

Most valued features by users

Alerts/Notifications
Third-Party Integrations
API
Reporting/Analytics
Mobile Access
Inventory Management
Status Tracking
Multi-Location

Pulse Commerce users reviews

Overall Rating

4.3

/5

17

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.8/10
Rating distribution

5

4

3

2

1

9

6

1

0

1

Pros
They keep us informed on updates and we have a dedicated support team and account manager. It is always nice having an account manager to talk with and their support team/system is very effective.
We have been a fairly happy customer for over 5 years now. Pulse Commerce software has been very flexible and super reliable.
Our daily workflow is vastly improved over our old website (also from Pulse) and our conversion rate is outstanding. Admin panel is mostly intuitive and easy to use.
Cons
The migration itself and the impact to our business was disastrous. Revenues, conversion rates and traffic plummeted, redirects were a mess, SEO appeared to be ignored we were bleeding badly.
In desperation, I contacted Pulse Commerce who stepped in right away and helped get our old website up and running and began repairing the damage.

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