inFlow Cloud Reviews

Pros
I love that I can use images and add barcodes all in the same place. It is so easy to use and even easier to teach others how to use it. I also like that I can get reports on how many items we’ve sold and to whom. The apps have come in handy so often, because when we did an inventory check, we were able to go around using the mobile app rather than having to go back and forth between the computer and the shelves. This app made life a lot easier, and support was so helpful during the few times we had issues.

Cons
It’s a tad pricey. In order to get the mobile app, you have to pay. This includes permission for two people to use the program. However, this includes support, which is definitely worth it. We would prefer to also have the option to have the inventory stored on our devices rather than just in the cloud, but if we changed to the inFlow On-Premise, we would lose our mobile device compatibility. We would be willing to pay a little more over the already-pricey cost to have the option to have it cloud-based and on our devices.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Quite simply, it is easy and allows for most functions we need with work orders and serialized items. The Inflow Cloud is fast enough and easily customizable. Great stuff, quite simply. :) And the customer service is nothing short of stunning.

Cons
There are no cons, per se, more features that would be great to add on, as time passes and you develop the software further; the Android client (being able to do POs, SOs and invoicing would be fantastic). There are some other bugs with the Android client, in terms of cost pricing on the products that can be straightened out; right now we can't really use it for much. Furthermore, it would be great to be able to communicate in our own language with customers that are non-English speakers, by adding European specialty letters instead of ? :) And should you move towards creating shipments directly through API (with tracking updates) towards DHL, TNT, UPS etc, that would be cool (check out the Parcel tracker app for Android). And also of course taking the step out towards an own integrated sales platform to a little bit bigger extent than the inventory showroom (like a webshop of sorts), rather than the one-way integration to Shopify, that could be a really interesting proposition for us (however, we understand that it is an inventory system, and at that it is great stuff.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Once you get to find your way around some, you come to see that it's going to save lots of time, and redundancies, with regard to invoices, packing slips, inventory control. But what is wonderful is it gives you a trajectory of inventory, so you never have to worry about having enough stock, or the dreaded "too-much-stock" on hand. The tech support has been friendly, and precise, even waiting on the phone as I worked through the things that I needed help with. I used to be asked by my boss, at the worst times I might add, "How much stock do we have right now?" And I'd give a guesstimate, sometimes close, some times I was way off, as I had to answer right away. Those days are gone thankfully, as now at any given moment I can not only give an exact stock count, but I can tell if more is needed to order and how much. The neat part too, is you can put in your own trigger amounts when stock count sinks to a certain it tells you to reorder, and you decide how much. No more guess work!!

Cons
I wish the invoice templates were a little more striking in appearance. Just a little drab. Yes you can make your own but, a few more invoice template choices with invoicing would be nice with more life. That goes for the stock inventory as well. It tells the information, but looks boring. Just a little more lively looking reports would be nice especially when presenting these in company meetings. Example: "It's like 2 Ferrari's, one with the body just primed, the other with a sleek polished competition race paint job. Both perform the same, but one looks like it means business."

Rating breakdown

Likelihood to recommend: 10/10

Pros
I liked that it was affordable, did not require that you pay a monthly subscription (for the offline version) and that it was more intuitive than most I've tried. The new integrated barcode feature of the cloud product brings this to the level of $10,000 systems I have used in the past.

Cons
The biggest con with both versions of this software is the inability to handle multiple warehouses properly. If an item you have is in multiple locations, it treats those locations as different bins on the same shelf, so it will not tell you that you need to order more for warehouse "A" of there is enough in warehouse "B,C,D" to meet the min/max criteria. This requires you to use different part numbers for the same thing in each warehouse, which is doable but annoying when it comes to transferring between warehouses and labelling.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The inFlow Inventory program was quite easy to learn and compared to other inventory management software, really affordable. It also had the ability to integrate with Magento or Shopify for when our business client was ready to move into online sales and the ability to use barcoding. There were a number shortcuts in the program which was quite useful for a small business with inventory but with limited operations staff. For example, through the Vendor list, low stock can be identified with the Suggest Reordering feature. We found it was a fairly robust program for our small business client, but also easily installed, customized and managed with a fairly flat learning curve to run it with success.

Cons
The only major downside to the desktop version of inFlow was its inability to integrate with an accounting program. Although the reporting capacity gave all the information that was needed for management and financial meetings, the information had to be exported out of Inflow and imported into the accounting program manually. The cloud version of inFlow has this ability, but the desktop version did not. There was also no Mac version available.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love that it has all the features from purchase to sales and the inventory functionalities are comprehensive. It captures almost all of our business scenarios. It is really comprehensive vs all other software that we evaluated. I would say that this is the top inventory software in its class, before the big ERPs. Also, their recent strategy to move to cloud with integration to popular platforms has made the software more relevant, and made our business easier to operate. Finally, the customer service is really great. They do interact with all users closely and they listen to product improvement suggestions.

Cons
1) it would really really be a big productivity boost to be able to create sales order, review customer receivables/orders, and stock transfers in the mobile app or at least in the web app

Rating breakdown

Likelihood to recommend: 10/10

Pros
Price - both on premise and cloud are really well priced Lot/Based Inventory - it's not a native feature (they're working on it) but there are easy ways around it Support - have had a few things pop up throughout the years (not many things, just been using this software for 5+ years so things are bound to pop up) and each time their support has been very helpful and quick to respond

Cons
I wish there were a few more features available - the cloud platform lacks a true ordering platform. They know this and are working on it.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Great for small companies who need sales and purchasing. Sales has records of customer quoted sales and purchases can see what to order. Great way for a company to keep track of purchases and data can be exported to third part software. Purchasing software even has serial column for warranty verification of products. Was great for HVAC and appliance repair company. Great software for company with no purchase order system. Can make everything paperless and user's can view inventory, content and prices with no license. User license is portable.

Cons
Software lacks year end inventory count reset. Reports could be better to show year to date expenses. I had a tough time getting year to date reports.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Inflow desktop is free and incredibly robust packed with features to accommodate all business types. With the ability to customize naming conventions (functions) this inventory and finance platform is beyond adequate for every kind of business. This platform can be expanded with paid modules to add functions such as barcode scanning and automatic updates to inventory. A paid cloud option is available with enhanced support and functions

Cons
The free version has very limited support and the setup is very complicated if you do not have experience in the platform. No clear path to API integrations Some functions are not available in free mode you must buy the enhanced modules

Rating breakdown

Likelihood to recommend: 9/10

Pros
PERSONALLY LIKE THE LOCATIONS FEATURES AND SUB-LOCATIONS, EASY TO ASSIGN ASSETS TO THEIR APPROPRIATE DEPARTMENTS AND USERS. I ALSO LIKE THE FEATURE TO ADD IN YOUR OWN TABS AND FIELDS.

Cons
I WOULD LIKE FOR THE SHOWROOM TO BE ABLE TO BE SPLIT INTO SEVERAL OR VARIOUS SECTIONS....SUCH AS BEING ABLE TO FILTER ONE DIVISION FROM THE OTHER, POSSIBLY HAVING INDIVIDUAL SHOWROOMS FOR EACH DEPARTMENT SO THAT WE CAN MAKE IT EASIER TO FILTER EACH DEPARTMENT'S ASSETS AND HAVE THEM BE SHOWN ONLY FOR THEIR ASSIGNED USERS WE INVITE. WE ARE NOT USING THIS SOFTWARE OR THE SHOWROOM FOR CUSTOMERS, WE ARE ONLY USING IT FOR THE STAFF AND HAVING 1-2 EMPLOYEES (MYSELF AND ONE OTHER) POPULATE AND USE THIS SOFTWARE ON A DAILY BASIS. WE WOULD LIKE TO HAVE EACH DIVISION/DEPARTMENT'S MANAGER(S) BE ABLE TO VIEW THEIR OWN STOCK VIA THE SHOWROOM AND BE ABLE TO POSSIBLY EASILY PRINT OR UPDATE THEIR AREA/DEPT BY PRINTING OUT A PAGE VIA THE SHOWROOM AND HANDING ME AND THE OTHER INFLOW USER SO WE CAN UPDATE THEIR STOCK ON A WEEKLY OR BI-WEEKLY BASIS. SOME AREAS NEED TO BE UPDATED MORE FREQUENTLY THAN OTHERS.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Ease of use, customer support

Cons
Changing the invoice look and feel, the online system

Rating breakdown

Likelihood to recommend: 9/10

Pros
A one time purchase, no recurring expenses unless additional support is required.

Cons
Slight limitations here and there based on personal needs, but I found ways to overcome those

Rating breakdown

Likelihood to recommend: 10/10

Pros
We have found that INFLOW was willing to work with us to set this up to best fit our needs. We find the customer service and support staff to be incredibly helpful. They not only respond in a timely fashion to our requests, but followup with ideas and suggestions to be sure that we are not continually struggling with a project we are trying to set up.

Cons
I do not think the integration with QB fits our needs. There needs to be a 2 way integration with QB for credit card payments. Also, the invoices did not print out correctly without additional work on our end and the statement feature was difficult.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The flexibility that gives the user, if I need a report that does not have inFlow I can export / create it to Excel. I can also simply copy and paste data. I currently handle 6000+ SKUs in more than 5 stores, more than 100,000+ Sales without slowing down problems, or headaches. Thanks to this program you move from ordered storage to chaotic storage without problems

Cons
I do not have a clear disadvantage ... mmm ... I see that you can not handle products with expiration date, but that is not my item

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to use and not hard to learn out to navigate your way around.

Cons
Can only axcess yo it to the desktop or lab top computer you have it installed to.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Inflow has a lot of characteristics and functionality that other inventory systems do not. With the easy access to view numerous pages at the same time is one of my favorite features.

Cons
The only thing that we have had trouble with Inflow Inventory is the fact that they do not offer an open API. The company that I work directly through a CRM and it would be wonderful to be able to connect orders directly to a customer. Currently we are having to manually share orders, which adds unneeded time spent.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Easy to manage, inflow is now our companies sales and stock management backbone for our 3 branches. We print invoices, monitor and mange stock, etc.. Basically, all the standard actions taken from receiving and selling the item.

Cons
Everything is awesome. There is nothing negative about this product, the company is always stepping forward, from premises to cloud, I see a great future for this awesome company.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The software is great for managing our inventory it has images, adds bar codes, manufacturers SKU and the showroom is a great start. InFlow has allowed us to become more compliant in managing Hazardous Goods.

Cons
The showroom needs to have more customisation options, the labels only print on Dymo printers however we have a Toshiba Tec industrial label printer a common printer that we use bartender software with. Why cant Inflow integrate with Bartender to support all label printers? We are using InFlow to manage a chemical store, this means chemicals and consumables used in a laboratory environment. Inflow could do with the ability to upload a PDF to an item in the extras field so you can attach a MSDS to the products if they are hazardous materials.

Rating breakdown

Likelihood to recommend: 9/10

Pros
ease of editing fields by myself without referring to an agent same as most of the others ERP do. The possibility of exporting a report to EXCEL and from there I can get any result I need; of course, you have to be skilled in EXCEL.

Cons
not possible to export invoices to EXCELinstead of WORD. Not possible to have invoicing tab segregated from packing list. I have to do it out the record in WORD.

Rating breakdown

Likelihood to recommend: 9/10

Pros
It is very intuitive, and easy to use. The interface is relatively clean, and pleasing.

Cons
We are using the Spanish language feature (which was a primary reason for deciding to use InFlow) for one location, and the English for another. That works out pretty well, but InFlow has apparently decided to not focus on rounding out the Spanish part of it. There are a few places where, instead of Spanish, there is an English word. It is still definitely usable as it is, but it would be great for inflow to put another 25 hours into is to make the Spanish part COMPLETELY Spanish. Regardless, I can say that that should not stop you from using it. The English version of it is absolutely perfect, so if you don't anticipate using other than the English functionality, you will never know it. Even if you do use the Spanish version, you will still be able to operate just fine.

Rating breakdown

Likelihood to recommend: 9/10

Pros
We switched from the desktop version of inflow. We use MacOS/IOS as a company and were growing concerned that we would have to switch platforms completely to allow our team "cloud" access to our inventory and invoicing. The new interface makes the transition very simply and gives us the full functionality we need on our operating systems.

Cons
We would like to see the continued development of the web app

Rating breakdown

Likelihood to recommend: 10/10

Pros
The software is easy to use and intuitive. The You get a real sense that they are learning about their customers needs and are trying to build the functionality you need into the product. customer support is excellent and very interactive. I believe it has the ability to scale with us.

Cons
There are some niggly ways that the current systems works but these have been reported back to customer support.

Rating breakdown

Likelihood to recommend: 9/10

Pros
We're a small medical distribution company with 2000 and we have been using InFlow for 7 years. Customer service is very helpful and reasonably quick. The software is easy to use. Does what it says on the tin.

Cons
There is a 5 hour time difference from the UK to Toronto and Cust Service opens at 10AM. This can lead to frustrating delays in response times.

Rating breakdown

Likelihood to recommend: 9/10

Pros
inexpensive, you keep the data base, no monthly fees. For day to day use it is bug free, does not crash.

Cons
do not like the new pay every year maintenance pay system, some bugs with current things effecting the history of the inventory.

Rating breakdown

Likelihood to recommend: 8/10

Pros
InFlow has completely organized our inventory, we can easily see what we need to reorder and when we need to order it. It has saved our bacon so many times! People may forget what's been sold, but the software remembers everything! InFlow has saved us so much time, and has saved us money since now we order only what we need. We love inFlow!

Cons
I do wish for a few more reports, but the inFlow software is so good, that I would highly recommend it regardless. I really don't have any major issues with inFlow. It works really well. A couple of times per year I'm asked to find numbers that I haven't before, and it takes me a little while to figure out what to do, but I could always watch an online tutorial.

Rating breakdown

Likelihood to recommend: 10/10