inFlow Inventory Reviews

This software helped me get my inventory organized. It has cloud backup which is a must these days and you can make your own online catalog. That is fun to do. I like that you can get it so you can do it online or offline and keep all your info completely private

I can't really think of any cons. So far it has done everything that I need

Quite simply, it is easy and allows for most functions we need with work orders and serialized items. The Inflow Cloud is fast enough and easily customizable. Great stuff, quite simply. :) And the customer service is nothing short of stunning.

There are no cons, per se, more features that would be great to add on, as time passes and you develop the software further; the Android client (being able to do POs, SOs and invoicing would be fantastic). There are some other bugs with the Android client, in terms of cost pricing on the products that can be straightened out; right now we can't really use it for much. Furthermore, it would be great...

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Hi Christian, thanks for the great review! I just wanted to update you on some of the features you mentioned as a lot has changed since your review! You can now do POs, SOs and share/email invoices from the mobile app. The Shopify integration now pushes inventory from inFlow to Shopify as well as pulling Shopify orders into inFlow. Our API is now available to use and you can see our documentation...

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No cons were added to this review

I liked that it was affordable, did not require that you pay a monthly subscription (for the offline version) and that it was more intuitive than most I've tried. The new integrated barcode feature of the cloud product brings this to the level of $10,000 systems I have used in the past.

The biggest con with both versions of this software is the inability to handle multiple warehouses properly. If an item you have is in multiple locations, it treats those locations as different bins on the same shelf, so it will not tell you that you need to order more for warehouse "A" of there is enough in warehouse "B,C,D" to meet the min/max criteria. This requires you to use different part numbers for the same thing in each warehouse, which is doable but annoying when it comes to transferring between warehouses and labelling.

Hi Chris, Thanks for the review! We have significantly improved how locations work in inFlow since your review. It's now possible to have separate reorder points for each of your locations and different actions you want to take at each location when that point is hit. For example, you could set a reorder point for your main warehouse and have that warehouse get replenished by purchases to your vendor. Meanwhile you could have smaller reorder points at your stores or branches that get replenished through Stock Transfers from your main warehouse. Manufacturers could also choose for a finished item to get replenished by building more on a Work Order. Hope that helps! Cassandra

I love that I can use images and add barcodes all in the same place. It is so easy to use and even easier to teach others how to use it. I also like that I can get reports on how many items we’ve sold and to whom. The apps have come in handy so often, because when we did an inventory check, we were able to go around using the mobile app rather than having to go back and forth between the computer and the shelves. This app made life a lot easier, and support was so helpful during the few times we had issues.

It’s a tad pricey. In order to get the mobile app, you have to pay. This includes permission for two people to use the program. However, this includes support, which is definitely worth it. We would prefer to also have the option to have the inventory stored on our devices rather than just in the cloud, but if we changed to the inFlow On-Premise, we would lose our mobile device compatibility. We would be willing to pay a little more over the already-pricey cost to have the option to have it cloud-based and on our devices.

I love that it has all the features from purchase to sales and the inventory functionalities are comprehensive. It captures almost all of our business scenarios. It is really comprehensive vs all other software that we evaluated. I would say that this is the top inventory software in its class, before the big ERPs. Also, their recent strategy to move to cloud with integration to popular platforms has made the software more relevant, and made our business easier to operate. Finally, the customer service is really great. They do interact with all users closely and they listen to product improvement suggestions.

1) it would really really be a big productivity boost to be able to create sales order, review customer receivables/orders, and stock transfers in the mobile app or at least in the web app

Hey Mark, Thanks for the great review! Just wanted to let you know that it is now possible to do all the things you mentioned: create and review Sales Orders/ Purchase Orders, and Stock transfers in both the mobile app and also in the web app. Cheers, Cassandra

Once you get to find your way around some, you come to see that it's going to save lots of time, and redundancies, with regard to invoices, packing slips, inventory control. But what is wonderful is it gives you a trajectory of inventory, so you never have to worry about having enough stock, or the dreaded "too-much-stock" on hand. The tech support has been friendly, and precise, even waiting on the...

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I wish the invoice templates were a little more striking in appearance. Just a little drab. Yes you can make your own but, a few more invoice template choices with invoicing would be nice with more life. That goes for the stock inventory as well. It tells the information, but looks boring. Just a little more lively looking reports would be nice especially when presenting these in company meetings. Example: "It's like 2 Ferrari's, one with the body just primed, the other with a sleek polished competition race paint job. Both perform the same, but one looks like it means business."

Easy to use Accurate tracking Can setup multiple warehouse locations Customer service is top notch A lot of reports, can build customer reports if needed

No built in lot code tracking - there are work arounds for this but they aren't perfect and have their own issues which wouldn't be an issue if there was built in lot code tracking.

Hi Melissa! Thank you for the review and sharing the details on how you're working with lot numbers! You're right that it isn't an officially supported feature (we have locations and sublocations, but no lot number field). However, in case it helps anyone else who needs to use lot numbers with inFlow, we do have a suggested workaround in our Support KB: https://www.inflowinventory.com/support/cloud/how-do-i-track-lot-numbersbatch-numbersexpiration-dates/ Cheers!

The inFlow Inventory program was quite easy to learn and compared to other inventory management software, really affordable. It also had the ability to integrate with Magento or Shopify for when our business client was ready to move into online sales and the ability to use barcoding. There were a number shortcuts in the program which was quite useful for a small business with inventory but with limited operations staff. For example, through the Vendor list, low stock can be identified with the Suggest Reordering feature. We found it was a fairly robust program for our small business client, but also easily installed, customized and managed with a fairly flat learning curve to run it with success.

The only major downside to the desktop version of inFlow was its inability to integrate with an accounting program. Although the reporting capacity gave all the information that was needed for management and financial meetings, the information had to be exported out of Inflow and imported into the accounting program manually. The cloud version of inFlow has this ability, but the desktop version did not. There was also no Mac version available.

It's easy to use and barcoding and RFID is available.

I prefer cloud-based, online softwares to be easily accessible on other devices.

Inflow is very easy to use, clear, easy to understand, and full of functionalities that interconnect smoothly, we can search from multiple fields, and the best is that they have now the cloud version at a fraction of the cost of similar systems, even with less functionalities.

The lack of integration with ecommerce marketplaces like Amazon, eBay, Walmart, but I think the company is working on this.

Thanks for the review, Seann! We do have a sales integration with Amazon and it's possible to connect to eBay and Walmart through our integration with CartRover. Hope that helps! Cassandra

It's a great way to keep track of stock from purchase to sales. And with the Woocommerce integration it has increased its usefulness.

There is some discrepancy between theoretical purchases and real world, practical situations with suppliers. But this cannot be helped. I would like to see an option where purchases that are in transit with an ETA (Estimated Time of Arrival) could be included in stock levels. That way clients visiting the online showroom could see when their required products would be available for delivery from our warehouse.

PERSONALLY LIKE THE LOCATIONS FEATURES AND SUB-LOCATIONS, EASY TO ASSIGN ASSETS TO THEIR APPROPRIATE DEPARTMENTS AND USERS. I ALSO LIKE THE FEATURE TO ADD IN YOUR OWN TABS AND FIELDS.

I WOULD LIKE FOR THE SHOWROOM TO BE ABLE TO BE SPLIT INTO SEVERAL OR VARIOUS SECTIONS....SUCH AS BEING ABLE TO FILTER ONE DIVISION FROM THE OTHER, POSSIBLY HAVING INDIVIDUAL SHOWROOMS FOR EACH DEPARTMENT SO THAT WE CAN MAKE IT EASIER TO FILTER EACH DEPARTMENT'S ASSETS AND HAVE THEM BE SHOWN ONLY FOR THEIR ASSIGNED USERS WE INVITE. WE ARE NOT USING THIS SOFTWARE OR THE SHOWROOM FOR CUSTOMERS, WE...

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The flexibility that gives the user, if I need a report that does not have inFlow I can export / create it to Excel. I can also simply copy and paste data. I currently handle 6000+ SKUs in more than 5 stores, more than 100,000+ Sales without slowing down problems, or headaches. Thanks to this program you move from ordered storage to chaotic storage without problems

I do not have a clear disadvantage ... mmm ... I see that you can not handle products with expiration date, but that is not my item

Able to use to suit the amount of information you want to work with. Functioned with bare minimum to allow bare bones set up which can then be added to as you decide to improve with more functions as yoou have time to do.

Would be good to have a holding goods in location where items automatically store and then have process for putting items into their location.Label integration other than dymo.

Hi Dan, thanks for taking the time to share your detailed feedback! I've logged your note about a holding location. And I'm also pleased to share that we now support more thermal printers (we've tested brother, DYMO, and Zebra so far) and we've built a full-fledged label designer into the inFlow web app. The easiest way to find it is to go to a product, select Print Labels, and then select the Label Designer. Cheers! - Thomas

The ease of use and customer service make this product what it is. This software literally does everything we need.

I really have no "Cons". Maybe a little more user-defined templates, but I have made it work just fine for our use.

Easy to use and setup, pricing plans for every budget. Customer support is quick to respond and really helpful. Has a lot of features and their development team is always looking to add more.

They really need a built in feature for lot/batch number tracking. There are several work around solutions (that do actually work) but it would be nice to have this be a standard feature.

It is very intuitive, and easy to use. The interface is relatively clean, and pleasing.

We are using the Spanish language feature (which was a primary reason for deciding to use InFlow) for one location, and the English for another. That works out pretty well, but InFlow has apparently decided to not focus on rounding out the Spanish part of it. There are a few places where, instead of Spanish, there is an English word. It is still definitely usable as it is, but it would be great for inflow to put another 25 hours into is to make the Spanish part COMPLETELY Spanish. Regardless, I can say that that should not stop you from using it. The English version of it is absolutely perfect, so if you don't anticipate using other than the English functionality, you will never know it. Even if you do use the Spanish version, you will still be able to operate just fine.

I love the simplicity of this program. I have over 1000 items in my warehouse we distribute to 32 stores. It makes the entire purchasing and invoicing system extremely easy for myself and my customers. The inflow showroom is amazing. The customers can actually see what they are purchasing.

I feel like the bar coding system is a little too complicated for my needs.

inFlow has a great feature set and many access options like app, web app, desktop, ect. Our inventory management is much improved with the software and there are many more features that we are not yet using but know we can use the product for years to come. The pricing structure incentivizes inflow to make sure you love the product so you keep using it so they take good care of you to get you going. Great product.

A little confusing the differences between the different versions of the product. The web app is a little bit limited.

Thanks a lot for the review, Taylor! That's good feedback on the different versions of the inFlow Cloud app. We're definitely hard at work to add more functionality to the web app, so stay tuned. We keep this page up to date with the latest changes and fixes for each client: https://www.inflowinventory.com/cloud-updates/

The software is very user friendly and the more detailed your initial setup the better your experience. I converted from an access database to inflow via an excel.csv and in 15 minutes I was ready to start taking orders.

The thing i liked least about Inflow is that i did not find it FIRST. I vetted 8 different software packages and none of them really met my needs and most were double or more the cost of Inflow.

This product is easy to use and you don't need to be an computer expert to master it such a great product and great customer service you had.

I don't have any bad comments using it and I'm still waiting for more updates to come.

I love how you can sort the the products in different categories and locations. Printing and inputting is so easy.

There is not much I do not like about this program. Importing and exporting I would have liked to work better. But all in all I love it.

This product is easy to use. The manual is easy to follow. There are multiple options for your specific needs

When subtracting inventory everyday, the numbers didn't seem to be being taken out correctly and our numbers were always wrong.

ease of use and the invoicing helps keep control of our customers payments

the search feature would be better if it cleared after use as it keeps the last query in the box