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Zip

4.8
(21)

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Intake-to-procure solution

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(1)

Zip Pricing, Features, Reviews and Alternatives

Zip FAQs

Q. What type of pricing plans does Zip offer?

Zip has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Zip?

Zip has the following typical customers:
Large Enterprises

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Q. What languages does Zip support?

Zip supports the following languages:
English

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Q. Does Zip offer an API?

No, Zip does not have an API available.

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Q. What other apps does Zip integrate with?

Zip integrates with the following applications:
Freshservice, SAP S/4HANA Cloud, SAP Ariba, Oracle Fusion Cloud ERP, Jira, Microsoft Azure, Coupa, DocuSign, NetSuite, Microsoft Teams, Dropbox Sign, Workday Financial Management, OneLogin, Okta, Slack, Ironclad, ServiceNow, Asana, OneTrust, Zendesk Suite

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Q. What level of support does Zip offer?

Zip offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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Zip product overview

What is Zip?

Zip gives employees one place to kick off a purchase or vendor request. Each request is programmatically routed for approval across procurement, finance, IT, legal, data security, and other teams, and Zip integrates into all major ERP / P2P solutions to create a PR or draft PO.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

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Zip pricing information

Value for money

4.6

/5

21

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Pricing options

Free plan
Subscription
Free trial
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Zip features

Functionality

4.6

/5

21

Total features

41

7 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
Customizable Reports
Data Import/Export
Workflow Management
Real Time Data

Functionality contenders

Zip users reviews

Overall Rating

4.8

/5

21

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.43/10
Rating distribution

5

4

3

2

1

17

4

0

0

0

Pros
The easy deployment of the tool is of great importance. Not having to use a 3rd party implementation team is a huge cost-saving component of why Zip won our business.
My overall experience with Zip has been very good. I love working with their support and our employees engage with the solution at a relatively high level.
The solution was implemented and running in a month. Zip’s customer service has been outstanding, we meet consistently and they are available for collaboration anytime.
Cons
No sharable reports make it a pain for each user to create the same filtered view.
Sometimes it makes mistakes while making categories and catalogues.
There aren't many things to mention here as far as dislikes.
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Jennifer R.

Marketing and Advertising, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Do you want to manage purchases/cost? Start here!

Reviewed 2 months ago

It's been a great tool, especially being new to procurement. I have seen what no procurement process can do, not only first hand but done research into how companies manage procurement. If they would invest in visualization, managing purchases rather than not having budget, after spending, companies would be more profitable, and retain employees.

Pros

While I am fairly new to Procurement, I am not new to using tools/software. It is an easy tool to learn/keeps your purchases flowing with visibility across the purchase. You can taper the workflow easily if/when there is change in the organization/types of purchases. The support team is amazing, they do not delay if you have any issues. More importantly, they welcome feedback on improvements and implement them.

Cons

They have a few bugs here/there (nothing that stops the flow). Limited reporting and would like more information on CSV files.

KH
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Karen H.

Marketing and Advertising, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy & Effective

Reviewed 2 months ago

The support team is amazing and super responsive. The product/engineering team takes all requests into consideration and the tool has improved drastically from 2yrs ago when we started.

Pros

The tool is easy to manage and set up and more importantly modify workflows on the fly. It offers all of the main features any procurement management tool offers. Internal adoption was simple and the visual representation of where a request is at improved the internal understand of procurement.

Cons

The reporting functionality is the area the tools needs improvement.

TA
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Tareeq A.

Internet, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zip gives us insight into our incomign spend

Reviewed 2 years ago

Its given us better insight into our spend, and its easy to use for our team members.

Pros

The simple to use UI, the virtual card system makes future purchases easy, and allows us to configure our spend approval hierarchy, with really configurable workflows.

Cons

Really needs a way to do change orders in the system and the reporting could be improved.

CW
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Chanie W.

Computer Software, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best procurement tool, easiest setup

Reviewed 2 months ago
Pros

The product gives visibility to our users and everyone involved in the procurement process, allowing procurement to focus on adding value vs pushing paper.

Cons

Zip is so customizable that whenever we saw something we didn't like, the Zip team helped us solution. Their product team pushes out improvements weekly.

AR
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Verified reviewer

Computer Software, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zip is a great solution for vendor approvals with a great user experience

Reviewed 2 years ago

My experience with Zip has been very positive. It solves a real problem around vendor approvals and compliance for me and my team.

Pros

Absolutely the user experience is far superior than that of any other enterprise software I’ve ever seen, especially in procurement. And the no-code configuration of Zip.

Cons

I wish Zip had more GRC integrations supported and more flexible reporting capabilities, but I know the team there is working on it.

Vendor response

Thank you for your review!

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