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Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
7
Starting from
63
/user
Per month
Value for money contenders
Functionality
4.6
/5
7
Total features
55
6 categories
Functionality contenders
Overall Rating
4.3
/5
7
Positive reviews
Overall rating contenders
Dave F.
Verified reviewer
Automotive, 1-10 employees
Used daily for 1-2 years
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We have been using Khaos Control Cloud for the past 18 months, and have been really impressed with the system, they organise training and the support is excellent, they listen to what we have to say and always try to adapt their system to give us what we need to improve our business and hopefully others, it has made ordering and keeping track on what we have in stock and syncing with our website and Ebay particularly helpful, i would recommend KCC to anybody thinking of changing their system regardless of the size.
It has made ordering and keeping track on what we have in stock and syncing with our website and Ebay.
Creating an invoice could be made quicker less clicks to get from A to B.
Thank you for the wonderful review, David. We're glad to hear the Vauxcentre team has been enjoying the system, and that it's been helping with ordering and managing stock. Here's to 2020 being another great year for you and the team! Thanks, Emma Khaos Control Marketing Team
phil T.
Chemicals, 1-10 employees
Used daily for 6-12 months
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The ability to run a small business with big business software functionality.
Easy to use, fully functional on PC, Tablet & Phone! Full stock control: Bill of Materials (BOMs), kits, back ordering, suggested stock levels. Promotions: multiple customer price lists, special offers, Key Codes for tracking offers. Order Input: quick manual, import orders, returns, quotes. Full Schematic Overview of all orders/invoices in the system - means you are never running blind and provides a birds-eye view of the business. Accounts - fully functional, VAT, Banking, P&L, Nominals etc even has Zero integration if your accountant insists! Professional Documentation: Delivery Notes, Invoices etc all emailed. Essentially a web based ERP system without massive capital outlay but with reasonable monthly user fees.
Continual development! Further enhancements all the time just as you get used it.
Thanks for a review, Phil! We're really happy to hear you're enjoying the complete functionality within the system. We hope 2020 is another great year for Beckland Solutions. Thanks, Emma Khaos Control Marketing Team
Lance F.
Retail, 11-50 employees
Used daily for 6-12 months
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In a word - terrible. We went from one issue to another over the first few months, then hit an issue where they changed something in the back end of the system which meant our integration with APC couriers was sending the wrong information. The result of this was hundreds of pounds of unnecessary spend on our consignments. When this issue was raised with KCC, they admitted it was their fault, but would not do anything about it. They are a very dis-honest company, the product isn't class leading and the support is below par.
Easy to use, drag and drop feature, offers a full service in one package.
Constant problems with orders not coming in from channels, integrations they sold us as 'off-the-shelf' were actually not tested properly. Basic issues with paperwork not displaying items properly, they couldn't fix, Don't expect the product to work as they say. Most things break and you need to get them to fix them. And it's your responsibility to notice all the broken parts, tell them how it should work, and make sure they fix it.
Hi Lance, Thank you for your feedback, we're sorry to hear of your negative experience regarding our services. We have been providing leading software to the mail-order and multi-channel retail industry for 20 years, and we pride ourselves on our proven ability to help our customers grow their businesses across multiple channels. We are always happy to help with any aspect of setup, including...
Chris B.
Retail, 1-10 employees
Used daily for 6-12 months
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Intuitive and easy to use. All users have taken to the platform well and are confident on it. KCC has automated - and brought accuracy to - large areas of our stock management and customer order processing. We operate across 2 warehouses as well as drop-shipping and with some customisation the platform has it all covered. The implementation required an investment in time at a point where our order numbers were rising steeply. But with KCC we are able to deal with these increased order quantities more efficiently and we feel prepared to handle further growth.
Very little. Shopify integration works very well for online sales. We understand improved functionality is coming which will also populate customer details from Shopify point-of-sale orders into KCC Sales Orders - which would be great!
What a great review, Chris. It's nice to see you're utilising the automation with Khaos Control Cloud to manage the different parts of your business. Thanks, Emma Khaos Control Marketing Team
Kate M.
Verified reviewer
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 6-12 months
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Technical Support is excellent. Does everything we need it to do - multiple locations, multiple currencies, large number of products, sales orders/purchase orders/stock management etc Excellent value for money I can access on any device, anywhere in the world
Lacking a comprehensive user manual. No option to decide what information is output in the various reports - (invoices/orders etc)
Hi Kate, Thank you for leaving a review of Khaos Control Cloud, it's great to know that you're getting so much out of the application and that it's providing excellent value for your business. Thanks also for the feedback with regards to our help and the invoice / order and other reports. I've fed that back to the appropriate teams for them to consider when defining our future roadmap for the product and how we support it. Best regards, Andy, Marketing Manager, Khaos Control Solutions Ltd
Q. What type of pricing plans does Khaos Control Cloud offer?
Khaos Control Cloud has the following pricing plans:
Starting from: £63.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Khaos Control Cloud?
Khaos Control Cloud has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
Q. What languages does Khaos Control Cloud support?
Khaos Control Cloud supports the following languages:
English
Q. Does Khaos Control Cloud support mobile devices?
Khaos Control Cloud supports the following devices:
Android, iPad, iPhone
Q. Does Khaos Control Cloud offer an API?
Yes, Khaos Control Cloud has an API available for use.
Q. What other apps does Khaos Control Cloud integrate with?
Khaos Control Cloud integrates with the following applications:
Adobe Commerce, WooCommerce, Parcelhub Shipping Software, TaxJar, Mailchimp, Xero, BigCommerce, Shopify
Q. What level of support does Khaos Control Cloud offer?
Khaos Control Cloud offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support