App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

M1 ERP

Manufacturing enterprise resource planning (ERP) software

Table of Contents

Is this product right for your business?

Find out with a

M1 ERP - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

M1 ERP overview

What is M1 ERP?

M1 by ECi Software Solutions is a modular, cloud-based manufacturing enterprise resource planning (ERP) software for job shops, make-to-order manufacturers, and custom & mixed mode manufacturers. The system is designed to manage multiple business areas including production, engineering, scheduling, inventory, shipping, and more. M1 is now also compliant with ITAR, and has an ITAR-compliant cloud platform for manufacturers who need to maintain regulatory compliance.

With M1, data can be coordinated and shared across different business functions. Real-time data enables proactive management of the shop floor, and conformance can be maintained throughout the production process with the quality assurance (QA) module. The engineering module allows users to configure jobs to customers’ exact needs, while the shipping solution provides tools for tracking orders in and out to ensure on-time delivery.

M1 is particularly suited for job shops, metal fabrication, and industrial machinery manufacturing, and serves a range of industries including aerospace, automotive, medical devices, electronics, high tech manufacturing, rubber and plastic products, wood and wood products, and others.

Key benefits of using M1 ERP

• M1’s production module allows users to manage jobs, specify required assemblies and materials, track employee labor hours, and monitor production progress.

• The inventory and purchasing modules enable the evaluation of suppliers and negotiation of contracts, linking of documents to purchase orders, and automatic recommendations through the Purchasing Planner based on selected filters such as supplier, part, and job.

• Built-in accounting tools include forecasting through accounts receivable performance and projected cash flow reports, financial scheduling for automation of recurring accounts receivable, accounts payable, and journal entries, time card management, commissions reporting, invoice generation, and more.

• Shipping can be managed through M1’s integrations with FedEx and UPS, packing slip and shipping label printing, and automated updates of jobs and sales order backlog upon creation of shipping orders.

• The quality assurance module allows users to configure inspection regimes to match their company’s requirements.

Starting price

5000

Alternatives

with better value for money

Pros & Cons

Adaptability

Assistance

Transactions

M1 ERP’s user interface

Ease of use rating:

3.8

(103)

M1 ERP pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(15)

3-4(53)

5(35)

What do users say about M1 ERP?

Users say M1 ERP offers strong customization options and a flexible, intuitive interface that many find easy to use once learned. They report that it streamlines workflows, centralizes information, and provides versatility for unique business needs, though some mention a steep learning curve and limited training resources. They appreciate the ability to tailor the system, but note that deeper customization often requires extra effort or cost.

Reviewers indicate customer support experiences vary widely, with some praising knowledgeable staff and helpful responses, while others express frustration over slow replies, inconsistent assistance, and poor follow-through. They feel sales promises are sometimes unmet and post-purchase support can be lacking.

Select to learn more

Who uses M1 ERP?

Based on 103 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Electrical/Electronic Manufacturing

Machinery

Aviation & Aerospace

Mining & Metals

Others

Use cases

Purchasing

Accounting

Inventory Management

Manufacturing Inventory Management

Quoting

M1 ERP's key features

Most critical features, based on insights from M1 ERP users:

Inventory management

4.1

(8)

Billing & invoicing

4.3

(4)

Accounting

3.7

(3)

Order management

3.7

(3)

Manufacturing planning

4.3

(3)

Warehouse management

5.0

(3)

All M1 ERP features

Features rating:

3.7

(103)

Inventory control

3.3

(3)

Supplier management

5.0

(1)

Shipping labels

(0)

Supply chain management

4.5

(2)

Inventory tracking

4.5

(2)

Invoice management

4.5

(2)

Income & balance sheet

3.5

(2)

Third-Party integrations

2.0

(1)

General ledger

4.0

(1)

Forecasting

4.0

(1)

Financial reporting

4.5

(2)

Audit trail

(0)

Multi-Currency

3.0

(1)

Production scheduling

2.0

(1)

Recurring/Subscription billing

2.0

(1)

Project management

4.0

(2)

Quotes/Estimates

(0)

Data security

5.0

(1)

Distribution management

5.0

(1)

Financial management

4.0

(3)

Reporting/Analytics

3.5

(2)

CRM

4.0

(2)

Enterprise asset management

4.0

(2)

HR management

4.0

(2)

Purchase order management

4.5

(2)

Payroll management

(0)

Multi-Language

(0)

Production management

(0)

Multi-Company

(0)

Multi-Channel management

(0)

Multi-Channel communication

(0)

Production tracking

(0)

Monitoring

(0)

Profit/Loss statement

(0)

Progress reports

(0)

Progress tracking

(0)

Project billing

(0)

Mobile access

(0)

Project scheduling

(0)

Project time tracking

(0)

MES

(0)

Project tracking

(0)

Material requirements planning

(0)

Manufacturing inventory management

(0)

Projections

(0)

Maintenance scheduling

5.0

(1)

Percent-Complete tracking

(0)

Performance management

(0)

Payment processing

(0)

Performance metrics

4.0

(1)

Parts management

(0)

Overrun Reporting

(0)

Planning Tools

(0)

Order tracking

(0)

Predictive analytics

(0)

Order processing

(0)

Price and cost calculations

(0)

Price/Margin management

(0)

Prioritization

(0)

Multi-Location

(0)

Multi-level bom

(0)

Process/Workflow automation

(0)

Product data management

(0)

Product identification

(0)

Product information management

(0)

Production Cost Tracking

(0)

Purchasing & receiving

(0)

Search/Filter

(0)

Segmentation

(0)

Self-Service reporting

(0)

Shipping management

(0)

Shop floor management

(0)

Single-level bom

(0)

Status tracking

(0)

Supplier quality control

(0)

Task management

(0)

Task scheduling

(0)

Tax management

(0)

Territory management

(0)

Threat intelligence

(0)

Time & expense tracking

(0)

Time tracking

(0)

Timesheet management

(0)

Traceability

(0)

Transaction history

(0)

Transaction monitoring

(0)

Transportation management

(0)

User management

(0)

Vendor managed inventory

(0)

Visual analytics

(0)

Vulnerability assessment

(0)

Vulnerability scanning

(0)

Work order management

(0)

Workflow management

3.0

(1)

Quality control

(0)

Quality management

3.0

(1)

Real-Time analytics

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time reporting

(0)

Real-Time updates

(0)

Receipt management

(0)

Recommendations

(0)

Referral tracking

(0)

Reminders

(0)

Reorder management

(0)

Reporting & statistics

4.0

(1)

Requirements management

(0)

Resource management

(0)

Resource scheduling

(0)

Returns management

(0)

Revenue recognition

(0)

Risk management

(0)

Sales management

(0)

Sales order management

(0)

Sales pipeline management

(0)

Sales reports

(0)

Sales tax management

3.0

(1)

Sales trend analysis

(0)

Scenario planning

(0)

Scheduling

(0)

Campaign management

(0)

Capacity planning

3.0

(1)

Cash flow management

(0)

Cash management

(0)

Catalog management

(0)

Change management

(0)

Change order management

(0)

Chart of accounts

(0)

Collaboration tools

(0)

Compliance management

(0)

Components Tracking

(0)

Configurable workflow

(0)

Consolidation/Roll-Up

(0)

Contact database

(0)

Contact management

(0)

Contract/License management

(0)

Cost estimating

(0)

Cost management

(0)

Cost tracking

(0)

Cost-to-Completion tracking

(0)

Currency conversion

(0)

Currency Management

(0)

Customer database

(0)

Customer journey mapping

(0)

Customizable fields

(0)

Customizable reports

(0)

Fixed asset management

(0)

"What if" scenarios

(0)

Access controls/permissions

(0)

Accounting integration

(0)

Accounts payable

(0)

Accounts receivable

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Notifications

(0)

API

(0)

Approval process control

(0)

Approval workflow

(0)

Audit management

(0)

Automated scheduling

1.0

(1)

Availability management

(0)

Backup and recovery

(0)

Bank reconciliation

(0)

Barcode/Ticket scanning

(0)

Barcoding/RFID

(0)

Bid management

(0)

Bill of Material Analysis

(0)

Billable items tracking

(0)

Bills of material

5.0

(1)

BOM creation

(0)

Budgeting/Forecasting

(0)

Built-in accounting

(0)

Business process automation

(0)

Calendar management

(0)

For manufacturers

(0)

For metal fabrication

(0)

Gantt/Timeline view

(0)

Historical database

(0)

Inspection management

(0)

Integrated business operations

(0)

Interaction tracking

(0)

Inventory auditing

(0)

Inventory optimization

(0)

Invoice processing

(0)

IoT integration

(0)

Item management

(0)

Job costing

2.0

(1)

Job management

(0)

Job scheduling

(0)

Job tracking

(0)

Kitting

(0)

KPI monitoring

(0)

Label printing

(0)

Labor cost reporting

(0)

Lead capture

(0)

Lead generation

(0)

Lead management

(0)

Lead qualification

(0)

Lot tracking

(0)

Maintenance management

(0)

Customizable templates

(0)

Dashboard

(0)

Dashboard creation

(0)

Data analysis tools

(0)

Data catalog

(0)

Data collection

(0)

Data import/export

5.0

(1)

Data synchronization

(0)

Data visualization

(0)

Demand forecasting

(0)

Design management

(0)

Document management

(0)

Document storage

1.0

(1)

Drag & drop

(0)

eCommerce management

(0)

EDI

(0)

Electronic payments

(0)

Email management

(0)

Email marketing

(0)

Email templates

(0)

Encryption

(0)

Equipment management

(0)

ERP integration

(0)

Estimating

5.0

(1)

Expense tracking

(0)

Financial analysis

(0)

Financial consolidation & close management

(0)

M1 ERP alternatives

M1 ERP

3.8

(103)

Starting from

5000

Free trial

Free version

Ease of Use

3.7

Features

3.7

Value for Money

3.7

Customer Support

3.9

Acumatica Cloud ERP

4.4

(243)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.1

S2K Enterprise for Food

4.0

(2)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.0

Features

3.5

Value for Money

3.0

Customer Support

2.5

QT9 MRP

5.0

(1)

visit website

Starting from

1200

Per year

Free trial

Free version

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Customer Support

5.0

M1 ERP pricing

Value for money rating:

3.7

(103)

Starting from

5000

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about M1 ERP price and value

Value for money rating:

3.7

(103)

To see what individual users think of M1 ERP's price and value, check out the review snippets below.

“So far it has been great. The support team in particular are amazing and they go above and beyond to make sure that any issues we have are taken care of.”

Bethany S.

Production Orders Coordinator

“Excellent customer service with support on software and hardware questions. I have had consistently outstanding support from the customer service group supporting the E2 MFG system.”

Stephanie M.

V.P. Administration

M1 ERP integrations (8)

Top integrations

UniPoint Quality Management Software

Cognytics

KnowledgeSync

Net1

M1 ERP customer support

What do users say about M1 ERP customer support?

Customer support rating:

3.7

We analyzed 34 verified user reviews to identify positive and negative aspects of M1 ERP customer support.

A fair number of users highlight knowledgeable, friendly, and helpful support staff who resolve issues effectively.

Multiple users appreciate timely assistance and the team's willingness to go above and beyond when problems arise.

A portion of users report inconsistent support quality, slow response times, and difficulties getting issues fully resolved.

Support options

Phone support

Email/help desk

24/7 (live rep)

Chat

Faqs/forum

Training options

Live online

In person

Documentation

Webinars

To see what individual users say about M1 ERP's customer support, check out the review snippets below.

“The tech support team has some strong players on it, both in software and hardware, and that is making a huge difference in the customer experience.”

Jane P.

CFO

“The support team in particular are amazing and they go above and beyond to make sure that any issues we have are taken care of.”

Bethany S.

Production Orders Coordinator

“Terrible customer support right from the initial implementation, we have had issues with this program from the very start and get 0.00 help...there is some hype that they will get our issues solved with no, or very little follow through, we just get sent from one person to the next and start from square one each time.”

Bill R.

President