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Dynamics 365 Business Central

Enterprise resource planning for SMBs, formerly Dynamics NAV

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Dynamics 365 Business Central Pricing, Features, Reviews and Alternatives

Dynamics 365 Business Central product overview

Price starts from

$

8

/momonth
Per User

What is Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more.

Key benefits of using Dynamics 365 Business Central

Manage cash, assets and banking with financial management and accounting features.
Track and manage inventory, orders, and vendors with supply chain management and manufacturing tools.
Manage contacts, sales opportunities, and service contract with sales and service functionality.
Create estimates and track projects with project management capabilities.
Support international currencies with multi-currency and language features.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Videos
Webinars
Documentation

Dynamics 365 Business Central pricing information

Value for money

3.4

/5

96

Price starts from

$

8

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Dynamics 365 Business Central features

Functionality

3.7

/5

96
Total Features44 7 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Reporting/Analytics
API
Inventory Management
Document Management
Workflow Management
Real Time Data

Dynamics 365 Business Central users reviews

Overall rating

3.8

/5

96

Positive reviews

68%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.31/10
Rating distribution

5

4

3

2

1

32

33

17

7

7

Pros
We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.

RC

Renate C.

I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction.

AR

Ashley R.

The thing i like is that the interface is easy to use. The setup requirements are better than the normal setup ideals.

HH

Hunter H.

Cons
Otherwise implementation will fail and management will blame systems in front of business owners.

AA

Ayass A.

Nothing that I can think of as far as dislikes. Microsoft tends to put out easy-to-use products that require very little to no training to use.

KK

Kelly K.

It could take a while to learn how to use it. There are so many different ways to do things that it can become confusing at first.

BO

Beth O.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great ERP software with great integrations

Reviewed 10 months ago

I have been working with Dynamics NAV and Business Central for almost 4 years now, as a technical consultant. I install and implement BC on regular basis. Also I support customers with technical issues around Business Cental, which I love to do. The possibilities with BC are endless.

Pros

As a technical consultant, who installs and implements Microsoft Dynamics Business Central I find the integrations with all Microsoft's Azure applications a big plus. Seamless integration with Microsoft's Flow, PowerApps, Outlook, etc work very well.

Cons

There USED to be some disadvantages of Business Central, because for a long time Microsoft wasn't clear what course they would go. But now the course is set to the cloud (Azure) and I think that is the only way to go.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best ERP software so far

Reviewed 5 months ago

The procurement process has been made easier. Our asset management is now on point. The human resource management especially the payroll management bit is awesome.

Pros

Dynamics 365 BC has a variety of tools including the procurement module, human resource module, and the finance module. It has a interface that is user friendly and easy to use. It's workflows are outstanding and carrying out an activity from one end to another is made easy. With the workflows, at least a track can be made on the movement of activities carried out in the system. The ability to generate reports is a plus which is also easy. Another good feature is that it can be customized to accommodate the user needs. It is also compatible with Microsoft Excel such that one can export and import data between the two.

Cons

At first, you will need some practice on how to manage it to avoid messing up with your crucial data. Another issue is that running many processes at once can slow it down and this will force you to wait longer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This reviewer only left a rating

Reviewed 8 years ago

I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods. A truly bizarre...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Msft Dynamics as a CRM - there are other options

Reviewed 3 months ago

I think overall its a pretty solid software that if customizable would probably be one of my go to CRM recommendations.

Pros

I did like it's functionality with Outlook and other msft applications. There was little need to reorder things when exporting to excel and all that.

Cons

I did find the lack of customizability of the software to be frustrating. It appeared that there were only pre-populated choices from a drop down list for most things, many of which did not fit what i was trying to label. Now, this could have been a byproduct of my companies enterprise subscription with dynamics, i am not sure.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The new way to do business

Reviewed 2 years ago

Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers.

Pros

I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.

Cons

I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.

Dynamics 365 Business Central FAQs and common questions

Dynamics 365 Business Central has the following pricing plans:
Starting from: $8.00/month
Pricing model: Subscription


Dynamics 365 Business Central has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Dynamics 365 Business Central supports the following languages:
Chinese (Traditional), Japanese, Chinese (Simplified), Swedish, Russian, Danish, Dutch, Thai, French, English, Korean, Italian, Turkish, Hungarian, Portuguese, Spanish, Finnish, Hebrew, German, Polish, Arabic, Irish, Czech, Norwegian (Bokmal)


Dynamics 365 Business Central supports the following devices:
Android, iPhone, iPad


Yes, Dynamics 365 Business Central has an API available for use.


Dynamics 365 Business Central integrates with the following applications:
Microsoft Outlook, PayPal, Microsoft 365, Microsoft Word, Microsoft Excel


Dynamics 365 Business Central offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat

Related categories