Microsoft Dynamics NAV Pricing, Features, Reviews & Comparison of Alternatives

Microsoft Dynamics NAV

ERP solution for SMBs

3.61/5 (65 reviews)

Microsoft Dynamics NAV overview

Microsoft Dynamics NAV is an Enterprise Resource Planning (ERP) solution designed to help small to medium sized businesses manage sales, finance, customer relationships, manufacturing, supply chains, analytics and electronic commerce. Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities and service contracts. With project management tools, users can create estimates, track projects, and manage capacity.

Microsoft Dynamics NAV also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. Business intelligence enables users to get a holistic view of their business, and make informed decisions. Microsoft Dynamics NAV works like the familiar Microsoft Office tools users already use, working seamlessly with Outlook, Word, and Excel to help users complete common tasks right from their Inbox, and users get the same powerful capabilities across iOS, Android, and Windows platforms for a consistent, more secure experience across their desktop, laptop, and mobile devices.


Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

Arabic, Czech, Danish, Dutch, English and 15 other languages, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
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Microsoft Dynamics NAV reviews

Value for money
Ease of use
Customer support
Ayass Al Gul

Best Modern ERP Solution

Reviewed 2015-04-17
Review Source: Software Advice

I joined AL FANAR Electricals Co. KSA -in 2003, it has been decided to replace ERP system with NAV, Tec.Support was provided by AL FANAR IT an affiliate company who became golden partnership with Microsoft later and provided the system if Gulf Market, the implementation was very successful, early versions of NAV in 2003 was famous as (Navision Attain) at that time, the system provided a splendid AR, AP, and inventory reports and controls, was helpful in regional trading credit controls and manufacturing process, in 2006 the company upgraded the software to NAV5 and we learned a lot about setup requirements, Posting groups, general business posting groups, sales and system generated transactions setup accounts and matrix, Exr. Var and global dimensions etc..., in 2007 I joined Gulf Capital KSA the company management recommended NAV at that time tec. support provided by (NEWWAY) and I was assigned as a project manager, later in 2009 I joined ROTANA Media Group who recommended same ERP as well. now new versions of NAV are available with business intelligence tools and some additional great features, I expect this fast positive evolvement of MS Dynamics will make them first Market Choice in a short time. I used several softwares before and after NAV like (Dolphin, Oracle, Klipper, and others..) from my experience what I like most in NAV and make it remarkable are the following : - SQL Server which provides flexible opened platform allow users to move to any information details and jump between templates they want from anywhere in the system to get information rather than closing screens and reopening another, other systems cannot provide this Dynamic feature. - Reasonable and Logical controls of the system over transactions complying with exact financial requirements, other systems have nonsense controls in useless areas and gaps in other critical areas, and stand hopeless needing customization for an axiomatic small things. - Easy and Smart setup requirements and users profiles access. - Huge bank of ready reports provided by global MSD teams and partnership - Friendly user = easy training - Easy setup of financial reporting BS, Income statements , cash flow , Budgeting and variances any other because it leaves to user to choose , items lines name , tagging accounts, dimensions needed cost centers or business units , even user can add the equations of some financial statements lines ! - Easy customization and easy editing of all tables screens - High Compatibility with Excel MS Office. - Reasonable cost with complete business solutions package and including project management, Human resources, Cash Management etc..

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Scott Mann

Reviewed 2013-07-30
Review Source: Software Advice

I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods. A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service. This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system. Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

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Deepak Bhosale

Our 18 month experience on MS Dynamics

Reviewed 2015-07-10
Review Source: Software Advice

MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field. The support provided by MS is good, but gets activated only when situation gets into emergency mode.

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JB Everhard

Maybe Wonderful IF You're an Accounting guru

Used daily for 2+ years
Reviewed 2017-04-11
Review Source: Software Advice

As a Project Manager, MS Nav is more of a hassle than it should be. No fields automatically fill and you are often entering the same information multiple time. For example, even though you Login with your Username and Password - You must fill in Who you are, What Division you work for, What Sub Company you Work for, List your manager, the Date - All just to write an order. Also, each line item in a PO requires the date to be entered 3x and the job number to be typed after each item. Unacceptable when it comes to productivity and user friendlinessIt better than paper...

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Peter Miller

Full of unrealised potential

Used daily for 6-12 months
Reviewed 2018-03-20
Review Source: GetApp

I've evaluated NAV for other roles and now I have been using the product I am convinced that it is a very powerful product when configured correctly. It has options for many roles and the ability to configure the system exists but is limited by design.

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Microsoft Dynamics NAV pricing

Pricing options
Free trial
View Pricing Plans

Microsoft sells Microsoft Dynamics NAV through a network of Value Added Resellers who provide planning, implementation, customization, and support services aimed at optimizing the solution for the individual needs of each customer.

Contact Microsoft for more information.

Microsoft Dynamics NAV features

Inventory Management
Inventory Tracking
Invoice Management
Real Time Data
Reporting & Statistics
Workflow Management

Activity Dashboard (294 other apps)
Activity Tracking (177 other apps)
Audit Trail (162 other apps)
Auditing (241 other apps)
Automatic Notifications (292 other apps)
Compliance Management (181 other apps)
Custom Fields (171 other apps)
Customizable Reporting (231 other apps)
Data Import/Export (233 other apps)
Document Storage (175 other apps)
Monitoring (177 other apps)
Third Party Integration (205 other apps)

Category Leaders ranking


#7 in Enterprise Resource Planning (ERP)

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#10 in Business Management

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Microsoft Dynamics NAV also features in these categories:

Additional information for Microsoft Dynamics NAV

Key features of Microsoft Dynamics NAV

  • Sales & marketing
  • Manufacturing solutions
  • Service management
  • Real time data
  • Real time reporting
  • Supply chain management
  • HR management
  • Project management
  • Accounting management
  • Contact management
  • Estimating
  • Project tracking
  • Capacity monitoring
  • Reporting & statistics
  • Multi-language
  • Multi-currency
  • Employee management
  • CRM integration
  • Supplier management
  • Warehouse management
  • Configuration management
  • General ledger
  • Fixed asset management
  • Resource allocation
  • Consolidation / roll-up
  • Cash flow statement
  • Budgeting & forecasting
  • Bank reconciliation
  • Task management
  • Microsoft Outlook integration
  • Campaign management
  • Opportunity management
  • Document management
  • Price management
  • Contract management
  • Planning tools
  • Dispatch management
  • Job management
  • Timesheets
  • Invoice management
  • Sales orders
  • Returns management
  • Sales tax management
  • Purchase order management
  • Multi-location
  • Workflow management
  • Calendar management
  • Receipt management
  • Version management
  • Demand forecasting
  • Inventory management
  • Bills of material
  • Projections
  • Financial management
  • Business intelligence & reporting
  • Cash management
  • Assets & banking management
  • Production management
  • Production tracking
  • Inventory tracking
  • Item management & tracking
  • Sales & inventory forecasting
  • API
View All Features


Manage cash, assets and banking with financial management and accounting tools.
Track and manage inventory, orders and vendors with supply chain management and manufacturing tools.
Manage contacts, sales opportunities and service contract with sales and service functionality.
Create estimates and track projects with project management capabilities.
Support international currencies with multi-currency and language features.