Multiorders Reviews

The software allows you to easily manage your stock and fulfil orders across multiple channel integrations meaning that your business can quickly expand onto new marketplaces.

The listing functionality needs some work but we know that Multiorders have some amazing plans around this that will be launched in the summer anyway :)

Thank you for your positive feedback! Our support team is more than happy to read such reviews!

It just does what we need it to do. We have 100-150 daily orders and we need products to be scanned out for each individual order and it does the job just right. Having a scanner connected to the PC, makes creating orders and scanning process smooth and easy.

Reporting is a bit poor, more various statistical reports would be a very useful function. So we mainly do our statics by downloading the orders/products and analysing them from a CSV file. But we used to do that before we got on Multiorders, so it's not a problem for us.

Thank you for your positive feedback! We are glad that you enjoy using Multiorders. We are constantly working to offer our customers the best possible experience. This includes new functionality and improving existing features. Thank you for your insights, if you will have any further concerns please do not hesitate to contact us.

The help and attention of the help team support is wonderful and super quick. The Software is a good help, but always you have problem or doubt there is someone to reply your queries and try to solve your problem. We found a nice tools solving our inventory problems and great integration with multiple channels. Easy to understand and very well explained.

Still need to improve in some functionalties like have different multiple warehouse options, improve the purchase menu with having different currency options for different suppliers or improve in integrations of couriers or some channels. But are thing they are already working on.

Relatively simple to set up. Customer service was good until my trial ended.

It didn't work. During the time I used Multiorders I experienced multiple glitches where my stock levels went into the millions, when they should have remained in the tens. This was in response to an order, where Multiorders should have reduced stock just by the amount sold - obviously this resulted in over-selling. They did not fix the stock levels for me, meaning I had to do a manual stock count of hundreds of products. It was also a very laggy and slow interface.

We are terribly sorry for your experience, Anna. The software has come a long way in terms of usability, reliability and general performance since the last time you were with us. We would be glad if you gave our software another chance because it has matured a lot from the early stages when you were using it. If you will ever consider trying to use Multiorders again, please contact us.

Very intuitive software. Easy and quick to set up. excellent customer support. Very helpful and friendly.

Probably that Royal Mail wish to charge a fee to integrate with their OBA portal.

The integration with Shopify was so simple. We finished it in about 45 minutes. The main reason I like Multiorders is that it works for shipping and inventory and bundling of products. The software does not require a lot of babysitting; it runs well on its own. Anytime I have had an issue, a question, or a recommendation to improve the product, the support team has listened to me and addressed it right away. We are located in the U.S., and they updated their product to work with some U.S.-specific options like FedEx SmartPost. They are really wanting to make the software product to be the best out there.

Some of the views could use some additional Sort options, but I know the tech teams are working on this. Keep in mind that when you implement this for inventory control, then Multiorders needs to be the source for the inventory count. You'll see this message many times during the implementation process, and make sure you understand that part and consider it in any other inventory integrations you may have to ERP's, etc.

Thank You for your kind words and continous feedback

The best thing for me is that I don’t have to pay for multiple different solutions. For instance - one for shipping, another one for inventory, and one more for order documentation. Instead of that, now I am paying a relatively small amount of money for the solution that has it all - shipping, inventory and order management. Of course, I checked some other software that offers similar functionality but the fact is that they cost way more money, so I was very happy when I found out about Multiorders.

Well, it took me a while to understand how all that functionality works. At first sight it looks a little bit overwhelming.

Thank you for your positive feedback! We always recommend our customers to watch live Demonstration before starting to use Multiorders. Also, we have our Youtube channel where you can find video tutorials on how to use it. To make the set up easier we have Integration Guides on our website and guides about our features, which you can find at support.multiorders.com. If you ever have any questions please contact our customer support.

That I can manage almost everything related to my ecommerce on their software. They have a very easy to use GUI and I was pleased when I ran into a problem, they have been very responsive in helping me out. [SENSITIVE CONTENT HIDDEN] from their customer support was a great guy, taught me some tricks in relation to the way I was running my operations. Their allowed stock function was very useful, as I also run a brick and mortar shop and I must have at least one product on a shelf. Also very pleased that they are also working on the shipping label side, does need a little more work, but overall very useful and time efficient to have this in a single software.

e’ll this might be selfish, however I want to see more from them, they are promising to have XERO or Quickbooks integrations soon, which would be very useful for me, also barcode scanning function is really necessary for me, but this was also promised to come in time. So apart from the obvious that they don’t yet cover everything that I personally need. Not that many cons.

Thank you for your positive feedback! It is really flattering to read reviews like this. Although we want to achieve more, that is why we are constantly working for new integrations. Multiple accounting integrations are planned and will be available in the future.

We sell on multiple e-commerce platforms. One of the biggest headaches for us was having to create sales orders and pull data from these sources independently. It was time consuming and NOT seamless. Multiorders fixed this issue. We use this app not daily but hourly to print, review, fulfill and monitor every order that comes in. We just started using it for inventory as well and it seems to update seamlessly as well. Also, tech support via chat is very responsive and a huge help.

I wish there was a phone app. Also, USPS shipping discounts are great...it would be nice if they had the same discounted rates for UPS.

Thank you for your kind words Michael.

Multiorders so far is the top 1 out of the ones I used. They do not have an overcrowded dashboard contrary to most of the competitors. The subscription price is one of the lowest in the market and their integration with carries is a top notch. So far Multiorders are the only platform that creates ETD when shipping to the US from Europe which means no commercial invoice and only one sticker hile other platforms create a bunch of paperwork. I wish I could give 6 stars out of 5 for their support. Guys usually respond in the blink of the eye and they are super helpful. They will become number 1 eventually I am sure.

No cons so far while using it on a daily basis.

Thank You for your kind words and great feedback.

Very clean layout, simple and efficient to use. Will save us hours in stock control and order shipments.

Shows pending orders, which is unnecessary.

Thank you for your positive feedback! We're constantly working on providing the best experience for our users. Pending orders will be moved to their own separate tab in a future update.

I honestly have to say we have finally found a perfectly laid out system which does exactly what we want! We have been through quite a few platforms which have fallen short or just not done what we required. Multiorders is very in-line with our requirements, easy to use and has a fantastic customer support team! Sales and after sales is brilliant! Not pushy at all but both teams there to help and answer queries in super fast time! I am normally a harsh critic on plaftorms like these but honestly cannot say a bad word so far. Highly recommended if you have multiple channels you are feeding through it condenses the process and frees up workload.

Would be great to have the ability to integrate even more delivery platforms but I believe the guys are working on this

Thank You for the positive feedback. It is flattering to hear a good word from experienced sellers! Our team is constantly working to improve our functionality and offer new integrations. Additional platforms are definitely in our future plans and we will expand our selection with time.

Clever integration between Etsy and Woocommerce. Quick, friendly, and helpful service from customer service team by chat, email, and phone.

For us would be useful to also add Izettle and the ability to process email orders etc to keep stock levels relevant.

Thank you for your positive feedback! Every day we work to improve our software and offer our customers more features and integrations. Please do not hesitate to contact our support team, if you have any questions.

easy to use and always support about to help.. this software was reliable and nevedr caused me any trouble

maybe if it if had the ability to list items it would be even better

It was super easy to navigate and understand even for a newbie. They have great tutorials and info about all the features. Especially I loved the support team as they react very fast and explain everything until I get it.

Sometimes the software seems as it needs a vacation. But it also may be because of my old laptop :D

We are happy to hear it, thank you! If you will have any questions or comments please do not hesitate to contact us at support@multiorders.com

it can free up your time for routine jobs

nothing special, maybe integration, but its ok

Thank you for your positive feedback! We are glad that you enjoy using Multiorders. Please do not hesitate to contact our support team, if you have any questions.

custommer support, interface, price What i liked the most was the customer support

do not have accounting, but they said xero and quick books will be available until summer

Thank you for your positive feedback! We are constantly working to offer our customers the best possible experience. This includes new integrations and features. Multiple accounting integrations are planned and will be available in the future, but were postponed to give us time to optimise and improve our core functionality. Please do not hesitate to contact our support team, if you have any questions.