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Typical customers
Platforms supported
Support options
Training options
Value for money
4.9
/5
23
Starting from
49
Per month
Flat Rate
Value for money contenders
Functionality
4.8
/5
23
Total features
75
13 categories
Functionality contenders
Overall Rating
4.8
/5
23
Positive reviews
21
1
0
0
1
Overall rating contenders
Paul D.
Verified reviewer
Retail, 11-50 employees
Used other for less than 6 months
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We have found the Multiorders team (special mention to [SENSITIVE CONTENT HIDDEN]) have been very much focused on us as a customer. They have tried to be extremely flexible to meet our needs. They have been courteous, professional and friendly and they are a great team to communicate with. I would highly recommend working with the Multiorders team.
The software allows you to easily manage your stock and fulfil orders across multiple channel integrations meaning that your business can quickly expand onto new marketplaces.
The listing functionality needs some work but we know that Multiorders have some amazing plans around this that will be launched in the summer anyway :)
Thank you for your positive feedback! Our support team is more than happy to read such reviews!
Shannon E.
Consumer Goods, 11-50 employees
Used daily for less than 6 months
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Very positive. I use tons of cloud apps in my day to day work. This is one of the best teams I have worked with. It's just what we needed.
The integration with Shopify was so simple. We finished it in about 45 minutes. The main reason I like Multiorders is that it works for shipping and inventory and bundling of products. The software does not require a lot of babysitting; it runs well on its own. Anytime I have had an issue, a question, or a recommendation to improve the product, the support team has listened to me and addressed it right away. We are located in the U.S., and they updated their product to work with some U.S.-specific options like FedEx SmartPost. They are really wanting to make the software product to be the best out there.
Some of the views could use some additional Sort options, but I know the tech teams are working on this. Keep in mind that when you implement this for inventory control, then Multiorders needs to be the source for the inventory count. You'll see this message many times during the implementation process, and make sure you understand that part and consider it in any other inventory integrations you may have to ERP's, etc.
Thank You for your kind words and continous feedback
Anna W.
Arts and Crafts, self-employed
Used other for less than 6 months
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I only used Multiorders for the stock syncing function so cannot comment on the other features, but I was under a lot of stress using the Multiorders app due to the frequent errors. They were not forthcoming with a solution and I had to message multiple times in order to get a response. Stock errors are incredibly detrimental to my business and I felt that I was left in the dark constantly, to the extent where I considered shutting down my second store so I would not need to sync stock. To me, it just seems like they were almost there with the app but it was not reliable enough to be used by users who had stores depending on it (at the time I used it).
Relatively simple to set up. Customer service was good until my trial ended.
It didn't work. During the time I used Multiorders I experienced multiple glitches where my stock levels went into the millions, when they should have remained in the tens. This was in response to an order, where Multiorders should have reduced stock just by the amount sold - obviously this resulted in over-selling. They did not fix the stock levels for me, meaning I had to do a manual stock count of hundreds of products. It was also a very laggy and slow interface.
We are terribly sorry for your experience, Anna. The software has come a long way in terms of usability, reliability and general performance since the last time you were with us. We would be glad if you gave our software another chance because it has matured a lot from the early stages when you were using it. If you will ever consider trying to use Multiorders again, please contact us.
Darren T.
Retail, 1-10 employees
Used daily for less than 6 months
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A fantastic, professional service and with the support you receive nothing is too big or small to ask for help with.
The software is spot on. This product offers everything you need and then some. Once set up this product is the best by a mile, compared to other systems we have used.
The postal process is a bit long but once you get your head around it there are no issues
Jonathon R.
Sporting Goods, self-employed
Used daily for less than 6 months
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Overall I am happy that I started using this software because, in the end, it saves me a lot of time and money. Also, they are quite new in this field, so new integrations are still showing up. A big bonus for responsive customer service! In the beginning, I contacted the support team, which works really well and answered all my questions. They also directed me to their Youtube channel where they have a lot of short tutorials.
The best thing for me is that I don’t have to pay for multiple different solutions. For instance - one for shipping, another one for inventory, and one more for order documentation. Instead of that, now I am paying a relatively small amount of money for the solution that has it all - shipping, inventory and order management. Of course, I checked some other software that offers similar functionality but the fact is that they cost way more money, so I was very happy when I found out about Multiorders.
Well, it took me a while to understand how all that functionality works. At first sight it looks a little bit overwhelming.
Thank you for your positive feedback! We always recommend our customers to watch live Demonstration before starting to use Multiorders. Also, we have our Youtube channel where you can find video tutorials on how to use it. To make the set up easier we have Integration Guides on our website and guides about our features, which you can find at support.multiorders.com. If you ever have any questions please contact our customer support.
Q. What type of pricing plans does Multiorders offer?
Multiorders has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Multiorders?
Multiorders has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Multiorders support?
Multiorders supports the following languages:
English
Q. Does Multiorders support mobile devices?
Multiorders supports the following devices:
iPad
Q. Does Multiorders offer an API?
No, Multiorders does not have an API available.
Q. What other apps does Multiorders integrate with?
Multiorders integrates with the following applications:
Wix, Shopify Plus, WooCommerce, FedEx Ship Manager, Stripe, Ecwid, BigCommerce, Shopify
Q. What level of support does Multiorders offer?
Multiorders offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat