Orderbot Pricing, Features, Reviews & Comparison of Alternatives

Orderbot Reviews

Orderbot

A SaaS solution serving B2B eCommerce and order management

3.4/5 (15 reviews)
267

Orderbot overview

Orderbot is a multi-channel order management system boasting a rich platform of tools following the life cycle of an order. As a web-based SaaS solution, the product is designed to centralize and streamline order fulfillment with easy access, data efficiency and accuracy, alongside support for collaboration within sales teams. Beyond online inventory management features, Orderbot also includes B2B eCommerce capabilities with wholesale-friendly back-end systems and inventory integration. Apply custom pricing with unlimited tiers, assign multiple user access roles and accept pre-authorized payments – all via a mobile responsive, customizable B2B Portal.

Order management within Orderbot goes beyond comprehensive order tracking to encompass cloud-based inventory management, sales and CRM, automated invoicing, shipping, order fulfillment and support for multi-channel marketplaces such as Amazon and eBay. Further integrations and connections with leading commercial shipping, eCommerce and EDI providers ensure seamless data exchange, while secure payment processing is handled via merchant services such as Authorize.net, PayPal and Worldpay.
Centered on a browser-based dashboard user interface, users can intuitively view, search, filter and color-code real time incoming and outgoing orders. Order guides then update on current levels of product availability, pricing and visibility within marketplaces.

In addition, Orderbot has a companion app for iPad that synchronizes with the platform to get up-to-date product and order information. Allow sales reps in the field to showcase inventories digitally without the need for paper catalogues, while live orders can also be viewed, audited and shipped. Orderbot similarly keeps support options within reach by providing global 24/7 support team availability.
www.weblinc.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

Canada

Supported languages

Chinese (Simplified), Chinese (Traditional), English, French, Spanish
Orderbot screenshot: Orderbot app for iPad showing order viewingOrderbot SoftwareOrderbot screenshot: Orderbot app for iPad showing product inventoryOrderbot screenshot: Orderbot orders page shown on Macbook deviceOrderbot screenshot: Orderbot showing account (billing) summaryOrderbot screenshot: Orderbot showing fulfilment and shipping management optionsOrderbot screenshot: Orderbot showing New Order admin screenORDERBOT SOFTWARE: A Day at the Warehouse

Orderbot reviews

Value for money
Features
Ease of use
Customer support
  2.7
  2.7
  3.2
  3.3
Alaina Frederick

Big Mistake. #EnoughSaid

Used daily for 1-2 years
Reviewed 2017-12-29
Review Source: Software Advice

In the end, both companies I was working with left Orderbot thousands and thousands in the hole. Wasted. Not just money but time too. One company waited almost a full year before deciding enough was enough and went in a different direction. The other company had a somewhat operational product but left for an AMAZING product that still surprises us on how wonderful their product and customer service is.

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Robert Leuchtner

Not ready for Prime Time

Reviewed 2015-12-01
Review Source: Software Advice

Nothing. 1. No manuals. The only possibility to train using Orderbot is to preview a series of on-line videos. The audio uses a non-native English speaker, and are poor, at best. Employees are expected to sift back thru videos each time they need a refresh on some operation. 2.Integration with Quickbooks is a problem. They claimed it was a ‘no-brainer’ with third party soft-ware but it never happened. 3.Double-entry of data. We were not told in the beginning that, to ‘get going’ required double entry of our sales information: once into Quickbooks, and the second into Orderbot, and operating Orderbot over a 2-3 week period to see if it was working properly. 4.The accounting part, i.e. matching up Quickbooks accounts with Orderbot accounts, was held out till the end. Ditto here on the 2-3 week double data entry to match the accounts up. I have post graduate degrees in math, physics, and chemistry. This isn’t rocket science, and it shouldn’t require one to implement. I was instructed to hire a ‘real’ accountant to make it all work properly. 5.They charge a monthly subscription fee from the beginning when the contract was signed, months before even being close to running. 6.The user-interface is not intuitive. Navigating between different modules within Orderbot, knowing where to click to get drop down menus or launch some action was all very tenuous, and felt like guess work most of the time. My team (three others) didn’t have a good experience with it either.

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todd newgren

easiest shopify integration ever

Used daily for 2+ years
Reviewed 2017-03-21
Review Source: Capterra

we have been running with orderbot for about five years now. originally we used it to streamline shipping with various fedex/dhl/usps integrations. this saved a ton of time and manpower for us. since that earlier time we have really seen the features grow with in orderbot. order pick slips, bulk pulls, various order guides for multiple countries, and the ability to scan all of our orders at trade shows. most recently we are loving the integration with shopify. with in a day we had four order guides set up for 2 continents . both retail and wholesale and it worked seamlessly. we can't wait to see what we can integrate next. top shelf software and an awesome team over at orderbot!!!!!!!!!!!!!works perfectly on all platforms and is easy to use

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Carlton Hoyt

Was supposed to make things easier. Only made everything harder.

Used weekly for 6-12 months
Reviewed 2017-05-16
Review Source: Capterra

None. It cost us high to find out that it was going to be unsuitable for us. It was way oversold by their sales staff and could not deliver on its promises. Furthermore, it is very clear that Orderbot's parent company, Weblinc, has pushed a number of policies on Orderbot which are blatantly unfriendly to customers. This makes them much less desirable to work with. We went through a lengthy process to try to find a solution that would be acceptable and Weblinc's policies forced Orderbot's only position to be that we could try Orderbot again (and why would we try something again when we've already wasted tens of thousands of dollars and hundreds of labor hours on something that did not work in the first place?) This entire situation has been a thorough disaster for our company. I would strongly recommend avoiding them.Staff is very kind and helpful. I could see how it would work for certain businesses with smaller product lines or who did not need to maintain product data in any other system.

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Danny Z

$$ Down the Drain

Used weekly for 1-2 years
Reviewed 2016-07-17
Review Source: Capterra

It seemed too good to be true. I set up multiple meetings with their team, the creator of the software (or so I was led to believe). It seemed a perfect fit. Everything we asked for it could do and if it couldn't do it yet, they were "two weeks away from implementation." We paid our thousands of dollars to get it set up, expecting a quick turnaround because that's what they told us it woulds be and, lo and behold, months later we were still waiting. Finally it actually got set up, but the promises we were made turned out to be phony. "If you want that it will take extra time to implement." (See: Extra Money) We tried contacting their team directly. Occasionally we'd get him on the phone, but that's about it. Eventually, he stopped returning calls though promises were made there, too. We eventually put a stop payment on them with our credit card so that SOMETHING would get done. Wouldn't you know it? That's when they start working on the problems. Eventually, the company was sold to another company, but as of the moment, it's the same, "That'll take more time (see: money) to implement."They have amazing promises.

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Orderbot pricing

Pricing options
Subscription
View Pricing Plans

Pricing available only upon sales request*

*Typical structure includes application access fee and professional services fee (covers training, implementation, consulting, etc.) plus user licenses (billed annually)

Orderbot features

API
Invoices

Activity Dashboard (205 other apps)
Auditing (168 other apps)
Automatic Notifications (225 other apps)
Barcode Scanning (119 other apps)
Billing & Invoicing (120 other apps)
Compliance Management (135 other apps)
Customizable Reporting (182 other apps)
Data Import/Export (128 other apps)
Document Storage (125 other apps)
Inventory Tracking (149 other apps)
Monitoring (135 other apps)
Projections (125 other apps)
Real Time Data (138 other apps)
Real Time Reporting (126 other apps)
Receiving (120 other apps)
Reporting & Statistics (123 other apps)
Third Party Integration (151 other apps)
Workflow Management (139 other apps)

Additional information for Orderbot

Key features of Orderbot

  • Custom pricing, multiple channels and payment options
  • B2B eCommerce seamlessly integrates with back-end systems
  • Online cloud-based inventory management features
  • Online cloud-based inventory forecasting features
  • Multi-channel sales support across leading marketplaces
  • Total order management from initial order to fulfillment
  • Backorder allocation, fracturing and reverse logistics
  • Inventory features include barcode scan, track and print
  • Companion app for iPad offering order and product viewing
  • Automatically generate invoices and batch send
  • Ship with FedEx, UPS, DHL, Stamps.com and US Postal Service
  • Accept payments via connections to leading merchant services
View All Features

Benefits

Centralized, cloud-based order management solution offering enterprise-level scalability and wholesale-ready systems integration.

Online inventory management supporting stock control, real time asset tracking, barcoding, custom packing slips, work orders and reporting.

Orderbot CRM sales management software captures leads, records customer contact data and stores order histories, notes and more.

Automatically raise invoices before sending individually or in batches, applying template styling which is open to custom formatting and branding.

Ship orders more efficiently with fulfillment tools including back order allocation and full reverse logistics for arranging customer returns.

Sell across numerous channels with multi-warehouse and marketplace support, alongside Amazon, eBay, Jet, Fab and Groupon integrations.

Accept payments with connections to leading merchant services including Authorize.net, Chase, Helcim, Moneris, Nab, Worldpay and PayPal.