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Orderbot Logo

Orderbot

3.5
(26)

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Hyper-Scalable Distributed Order Management Platform

(4)

Orderbot Pricing, Features, Reviews and Alternatives

Orderbot FAQs

Q. What type of pricing plans does Orderbot offer?

Orderbot has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Orderbot?

Orderbot has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Orderbot support?

Orderbot supports the following languages:
English, French, Spanish


Q. Does Orderbot support mobile devices?

Orderbot supports the following devices:
iPad


Q. Does Orderbot offer an API?

Yes, Orderbot has an API available for use.


Q. What other apps does Orderbot integrate with?

Orderbot integrates with the following applications:
authorize.net, Shopify Plus, Microsoft Dynamics 365 Business Central ENWIS, Adobe Commerce, WooCommerce, PayPal, Worldpay, QuickBooks Online Advanced, Avalara, Volusion, Xero, BigCommerce, Shopify


Q. What level of support does Orderbot offer?

Orderbot offers the following support options:
Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

Orderbot product overview

What is Orderbot?

Orderbot is a cloud-native, API-based distributed order management platform that acts as a single source of truth for all orders, products, pricing, and inventory.

Key benefits of using Orderbot

- Consolidate all your orders, inventory, product, and pricing
- Set advanced order-routing logic so you can prioritize cheapest or fastest fulfillment node (or a combination of both)
- Get real-time inventory updates to eliminate the risk of overselling and reduce cancellations
- Support new fulfillment methods such as Buy Online, Ship To Store, Buy Online, Pickup in Store, Buy Online Return in Store, etc..
- Go completely headless
- Use our API to create custom features, dashboards, apps, etc..

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
24/7 (Live rep)
Email/Help Desk
Chat
Phone Support

Training options

Live Online
Documentation

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Starting from

325

Per month

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Orderbot pricing information

Value for money

3.1

/5

26

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Orderbot features

Functionality

3.0

/5

26

Total features

62

5 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third Party Integrations
Reporting & Statistics
API
Reporting/Analytics
Data Import/Export
Real Time Data

Orderbot users reviews

Overall Rating

3.5

/5

26

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.54/10
Rating distribution

5

4

3

2

1

11

5

1

3

6

Pros
This software has a solid foundation with a lot of opportunity for a stable or mature business.
We can't wait to see what we can integrate next. Top shelf software and an awesome team over at orderbot.
The software has been great and I've really enjoyed working with their support team.
Cons
They never came and I began to wonder if the company had been lied to just as all the Orderbot customers had been told stories of all the wonders that this product could do.
That's when they start working on the problems. Eventually, the company was sold to another company, but as of the moment, it's the same, "That'll take more time (see: money) to implement.
We had to spend countless hours and thousands of dollars for our real accountant to fix the MESS that Orderbot made of our books.
JS
AvatarImg

Jason S.

Textiles, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid Software, Great Support, Awesome Offering

Reviewed 4 years ago

The software has been great and I've really enjoyed working with their support team. [SENSITIVE CONTENT HIDDEN] has always gone above and beyond to help us find solutions to curve balls only the end use can throw us. This software has a solid foundation with a lot of opportunity for a stable or mature business.

Pros

We process over 100 transactions a day for our wholesale and retail business, having a built in ordering portal and checkout process eased our operations immensely. Being able to assign accounts their own order guide, where they get their own pricing and product mix is fantastic for managing multiple clients and the occasional tricky one that needs specific pricing or details. The system keeps card info so sales are easy for accounts and it integrates with UPS so it's easy to ship through. The reports are accurate, you can run them multiple ways export the data to excel and the math always checks out. That detail is rare in the era of SaaS

Cons

Because it's solid software it can be a challenge to make quick changes to react to events. On a slower connection the steps of adding items to an order, updating the address and completing the order can take take 5 to 10 minutes due to load times.

EA
AvatarImg

Eddie A.

Retail, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product and great team

Reviewed a year ago

I started looking at my options because inventory was a huge problem for us. We were cancelling orders left, right & center. While I was a little bit iffy as I had not heard about them prior to coming across their website, I ended up being pleasantly surprised by their capabilities. We've since reduced our cancellations significantly which has relieved many of our departments and increased our profitability.

Pros

The product is extremely robust and can do just about anything. I find the service to be incredibly reliable and our account manager is quick to respond.In addition to owning my own wholesale and retail companies where we use Orderbot, I consult with other merchants who have since started using them for a number of projects such as click & collect and powering their headless initiatives. I havent gotten yelled by others for recommending them, so that's always a good sign

Cons

some things are not out of the box but they opened up their API to us which has given us free reign to develop tons of stuff.

JB
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John B.

Logistics and Supply Chain, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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They're not ready!

Reviewed 3 years ago

I have to say that my experience has been very poor. I have sent several emails to the [SENSITIVE CONTENT HIDDEN] requesting a meeting. I want to know why I am going through all of this nonsense and she ([SENSITIVE CONTENT HIDDEN]) does not answer.

Pros

I love that it's a window based program. I can access it from anywhere in the world. I don't have to create a new file like qbooks when it hits a certain amount of gigs. Posting checks is vey simple, searching for accounts on multiple levels is great, building profiles is simple. I love the way products are set up in categories, and groups, it makes it easy to find the products clients are requesting. I like the built in shipping platforms, UPS, fedex, USPS, and you can even create private couriers.

Cons

This software has a lot of potential, as to the issues, you get nickle and dimed for EVERYTHING that is a standard option in qbooks, for example, in qbooks you can create your own reports. In orderbot you cannot, you have to pay to get reports and they milk you for it. I was WILLING to pay for the reports, but the turn around time is WHEN THEY HAVE TIME. I asked for a simple invoice and statement...

RC
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Rachael C.

Wholesale, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perfect for Multi Currency Multi Warehouse Operations

Reviewed 4 years ago

The team at Orderbot are great to deal with, support is timely even with being on the opposite side of the world.

Pros

We operate in three different currencies and Orderbots functionality to bill and receive payments across these was perfect, the ability to check sales through the different channels and warehouses gave excellent transparency.

Cons

Initial set up of additional warehouses and shipping is complicated and the steps do do so do not run cohesively with each other

tn
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todd n.

Consumer Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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easiest shopify integration ever

Reviewed 7 years ago

we have been running with orderbot for about five years now. originally we used it to streamline shipping with various fedex/dhl/usps integrations. this saved a ton of time and manpower for us. since that earlier time we have really seen the features grow with in orderbot. order pick slips, bulk pulls, various order guides for multiple countries, and the ability to scan all of our orders at trade shows. most recently we are loving the integration with shopify. with in a day we had four order guides set up for 2 continents . both retail and wholesale and it worked seamlessly. we can't wait to see what we can integrate next. top shelf software and an awesome team over at orderbot!!!!!!!!!!!!!

Pros

works perfectly on all platforms and is easy to use

Cons

wish i had one

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