Payzerware Features

Payzerware

Web based, all-in-one field management tool for contractors

4.8/5 (40 reviews)

Payzerware Feature Summary

  • Alerts/Notifications
  • Dispatching
  • Electronic Signature
  • File Storage
  • GPS Tracking
  • Payment Collection in the Field
  • Quotes/Estimates
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Time Clock

Competitor Feature Comparison

Accounting Integration
Activity Dashboard
Activity Tracking
Appointment Management
Attendance Tracking
Audit Trail
Automatic Notifications
Billing & Invoicing
CRM Integration
Calendar Management
Call Center Management
Contact Database
Contract Management
Credit Card Processing
Custom Forms
Customer Database
Customer History
Customizable Reporting
Data Capture and Transfer
Data Import/Export
Dispatch Management
Document Storage
Drag & Drop Interface
Electronic Payments
Equipment Tracking
GPS Integration
Geographic Maps
Instant Messaging
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Job Management
Job Scheduling
Job Tracking
Labor Cost Reporting
Location Tracking
Maintenance Scheduling
Mobile Integration
Monitoring
Multi-Location
Payroll Management
QuickBooks Integration
Real Time Data
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
SMS Integration
Self Service Portal
Third Party Integration
Time & Expense Tracking
Time Clock Integration
Work Order Management
Workflow Management
Learn moreCompare App
Accounting Integration
Activity Dashboard
Activity Tracking
Appointment Management
Attendance Tracking
Audit Trail
Automatic Notifications
Billing & Invoicing
CRM Integration
Calendar Management
Call Center Management
Contact Database
Contract Management
Credit Card Processing
Custom Forms
Customer Database
Customer History
Customizable Reporting
Data Capture and Transfer
Data Import/Export
Dispatch Management
Document Storage
Drag & Drop Interface
Electronic Payments
Equipment Tracking
GPS Integration
Geographic Maps
Instant Messaging
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Job Management
Job Scheduling
Job Tracking
Labor Cost Reporting
Location Tracking
Maintenance Scheduling
Mobile Integration
Monitoring
Multi-Location
Payroll Management
QuickBooks Integration
Real Time Data
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
SMS Integration
Self Service Portal
Third Party Integration
Time & Expense Tracking
Time Clock Integration
Work Order Management
Workflow Management
Visit WebsiteCompare App
Accounting Integration
Activity Dashboard
Activity Tracking
Appointment Management
Attendance Tracking
Audit Trail
Automatic Notifications
Billing & Invoicing
CRM Integration
Calendar Management
Call Center Management
Contact Database
Contract Management
Credit Card Processing
Custom Forms
Customer Database
Customer History
Customizable Reporting
Data Capture and Transfer
Data Import/Export
Dispatch Management
Document Storage
Drag & Drop Interface
Electronic Payments
Equipment Tracking
GPS Integration
Geographic Maps
Instant Messaging
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Job Management
Job Scheduling
Job Tracking
Labor Cost Reporting
Location Tracking
Maintenance Scheduling
Mobile Integration
Monitoring
Multi-Location
Payroll Management
QuickBooks Integration
Real Time Data
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
SMS Integration
Self Service Portal
Third Party Integration
Time & Expense Tracking
Time Clock Integration
Work Order Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


35 reviews

Requires iOS 12 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


20 reviews

Payzerware Feature Reviews

25 reviewers had the following to say about Payzerware's features:

David Fleming

Switching over to payzer was extremely easy

2017-07-09

Pros

You get emails on every charge; You can see all activity "real time" from the app.

Cons

Credit card readers cannot scan security chips although it is excepted soon. You have to key customers name when processing credit cards but once it is entered repeat charges customer will show up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hey David,

Payzer is very happy to hear that you were able to transition so easily. I wanted to touch base on a couple things that I feel will help your company.

You don't have to enter the customer information before you swipe a card. Once the card is swiped, it will pull the customer info off the card and auto populate it to the Payzer app. From that point, you would plug in the amount to charge and you're good to go.

Secondly, I see you might qualify for one of our second look lenders, all depending on how long you've been in business.

We would love to talk to you about the above topics. Feel free to give us a call or send us an email and we can help assist.

Thanks,
PayzerCare
1.866.488.6525
payzercare@payzer.com

Read more
Tyler Jones

Great user friendly experience.

2017-07-28

Pros

I also like the reports on recurring transaction.

Cons

The invoice number and description are a drop down option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hey Tyler,

Thanks for the great review. Just a quick FYI, your company can turn on 'Require Invoice Number' in the 'Admin' tab under 'Other Settings'. This will prevent your techs from taking payment without entering an invoice number. If you have question about the custom settings, feel free to reach out and we'll be happy to assist.

Regards,
PayzerCare
1.866.488.6525
payzercare@payzer.com

Read more
Wyatt Tucker

Payzer employees are awesome!

2017-07-17

Pros

Email alerts and the financing dashboard are really useful the reporting is awesome too!

Cons

Doesn't work with Service Titan software. Card readers do not fit with an otterbox cover on the ipads.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hello Wyatt,

Payzer would like to thank you for the GREAT review and even better feedback. In regards to the card readers, we recommend you turning the card reader clockwise or counter clockwise while it's plugged in until you're able to push the reader further in. If this doesn't work, you can find some AUX extenders on the web. I'll paste a link in here to an extender that we think is worthy of purchasing. If you have questions, give us a call.

https://www.amazon.com/FosPower-Auxiliary-4-Conductor-Smartphones-Microphone/dp/B016E5PEXC/ref=sr_1_8?ie=UTF8&qid=1501016667&sr=8-8&keywords=aux+extender

Thanks,
PayzerCare
1.866.488.6525
payzercare@payzer.com

Read more
Katey Gallagher

Great

2017-07-07

Pros

Easy to use for our field technicians and customers.

Cons

Great, but REALLY need better reporting on transactions, there's no way to tell the finance charge on an individual transaction.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hello,

Payzer appreciates the feedback and we always strive for customer satisfaction. We tried to call you twice but you've been busy both times. I wanted to touch base on the financing charges for individual transactions that you talked about in the review.

Payzer also performed a brief analysis on your account and we see you're signed up for second look financing but the company isn't using it that much. Please give us a call or email us at your earliest convenience so we can talk about the above topics.

Kind Regards,
PayzerCare
1.866.488.6525
payzercare@payzer.com

Read more
Deborah Jones

The total process from the Application to Business Development to Technical Support was positive

2017-07-25

As companies we deal with become more mobil, it has become important to be able to take payment from these Customers in real time.

Pros

User-friendly and the technical support was spot on when there was a problem setting up the programs and afterward with using the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hey Deborah. Thanks for the review. We're very pleased you're happy with the software and we hope you continue to enjoy it.

If you ever have questions or concerns, feel free to call us or send us an email to payzercare@payzer.com and we'll be more than happy to help.

Best,
PayzerCare
1.866.488.6525

Read more
Sherri Shaner

Everyone with Payzer was very helpful getting us signed up and using the software!

2017-07-31

Much easier to use, customers are emailed their receipts which saves me from sending them out.

Pros

Really like the automatic payments feature.

Cons

Having to log in each time. The customer option to match customers, I have several customers with the same name and it keeps wanting to autofill the oldest customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hey Sherri,

We appreciate the excellent review. We would like to take the opportunity to help you out a bit. You can turn on 'Disable Logout Time' setting in user settings of Payzer. You can also search for customers after you type in the customer name and the app will show you all customers with the same name. If you have more than one copy of the customer, you can manage those customer in the 'Activity' tab, then 'Customers'. We hope this helps.

Regards,
PayzerCare
1.866.488.6525
payzercare@payzer.com

Read more
Anonymous
A verified reviewer

Simple and effective way to make payments and keep track of invoices.

2018-08-01

Pros

The steps are easy to follow and provide several copies of invoices so you can keep track of everything effectively.

Cons

No complaints, the only issue I had was swiftly taken care of by their exceptional customer service department.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Mr. Anonymous, we appreciate the excellent review. We are pleased to hear you had a great experience with our Payzercare team. We take great pride in taking care of our customers.

Best,
Payzercare
1.866.488.6525

Read more
Christina Messer

Payzer Customer

2017-07-10

Quick data entry, ease for field techs to accept payments, easy reconciliation, easy finance tool for my customers

Pros

This is so easy to use, payment is next day and finance approval or denials are almost immediate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hi Christina,

Payzer appreciates the generous review. We are thrilled to hear things are going so well and we hope things get even better as you continue to explorer more of what Payzer has to offer.

We did a brief analysis on your account and we see your company isn't using Greensky plan # 1969. This plan has a 0% contractor fee and it's one of Greensky's most popular loans. We also noticed you haven't signed up for mobile check deposits. A lot of companies like this because it saves a trip to the bank and it can cut back on the cost of card processing if utilized correctly.

Feel free to call us at your earliest convenience and we will be more than happy to assist with any of the topics listed above.

Regards,
PayzerCare
1.866.488.6525
customercare@payzer.com

Read more
Scott Krumpholc

Extremely satisfied long time Payzer user

2019-11-21

KUDOS to Payzer for a great, easy to use product.

Pros

We have been using this for quite some time and do not plan on stopping.

Cons

The only that I can say that we do not like about this software is that it does not integrate with our primary software we use with our company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff Vance

Hands down the easiest and most user friendly interface in credit card processing!

2018-03-14

We now have the ability to do monthly service agreements for our customers. This allows our customers to pay monthly and not have to pay one lump sum for their agreement. We also, have the ability for our sales force to receive deposits in the field now even before a job has started.

Pros

The user interface is very easy to navigate and understand.

Cons

It does integrate with the desktop version, but not the online version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hi Jeff,

Thank you for the great review. We are pleased to hear everything is going well and we are working on integrating with Quickbooks Online.

Best,
PayzerCare
1-866-488-6525

Read more
Erin Molina

Payzer Review

2020-02-04

It was a easy experience and not hard to use.

Pros

I think it was super easy to use and it wasn't hard to navigate to get what you needed done in a days work.

Cons

I don't think I have anything wrong to say because as a CSR we only used it for payments but billing side was a different department.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Grissinger

Payzer has been very helpful for my business.

2017-08-08

Pros

It simplifies all my A/R processes to one central application and dashboard. The dashboard is super easy as well.

Cons

I'd like Payzer to incorporate more financing companies like Wells Fargo & Synchrony into their app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hey Chris,

We appreciate the review. Payzer is constantly looking to better our product. This includes bringing the best lenders to our platform. We have some awesome stuff in the works but that's all I can say for now :)

Thanks,
PayzerCare
1.866.488.6525
payzercare@payzer.com

Read more
Tiffani Herlache

Quick & Easy

2017-07-06

Onsite payment that is easy to use for our techs.

Pros

The immediate email notification when a card is processed helps cut out the missing payment information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hi Tiffani,

Payzer would like to thank you for the excellent review. I hope things continue to go well. If you have any questions at all, give us a call or shoot us an email to payzercare@payzer.com and we'll be more than happy to assist.

Best,
PayzerCare
1.866.488.6525

Read more
Mary Sellers

I LOVE IT.

2017-07-10

It uploads into Quickbooks so it saves time when processing checks or credits for payment.

Pros

The software is very Easy to used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hello Mary,

I wanted to let you know that we received your review and Payzer really appreciates the kind words. We value your relationship and we hope to see your business continue to flourish.

Thanks,
PayzerCare
1.866.488.6525

Read more
Sarah Boyce

Customer service is excellent. Easy application. Overall experience has been excellent.

2017-07-05

Pros

I've used Square, PNC Merchant, Cayan (Merchant Warehouse) and had terrible experiences. Billing is easy and simple.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hi Sarah,

Thank you for the excellent review. Payzer is super happy to see things are going well and we are always here if you need anything at all.

Thanks,
PayzerCare
1.866.488.6525

Read more
Mike Weikart

Super happy

2018-10-26

Payzer has simplified our credt card processing and lowered our cost of doing so.

Pros

This software has made our credit card processing so much easier.

Cons

The software doesnt integrate well with our other software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hey Mike,

Payzer is excited to hear we are making a positive impact on your business. I noticed you are using our newest software, Payzerware. We would like to hear how that's going as well.

Have an excellent day! :)

PayzerCare
1.866.488.6525

Read more
Chris Rausch

Payzer Credit Card Processing

2019-05-17

Very good experience, they are very friendly and offer a good product. The very few issues we have had over the years were resolved quickly.

Pros

We have used it for probably 4-5 years and have never had an issue with the money being deposited on time.

Cons

Sometimes the communication from their office isn't the best.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hi Chris,

Thank you for the review and thank you for being such a great partner of Payzer's! We've enjoyed working with the Arctic Heating & Cooling team over the past few years.

Let us know if you need anything at customercare@payzer.com or our phone number is 1.866.488.6525.

Regards,
The Payzer Team

Read more
Kir Johnston

Payzer has proved to be convenient, efficient, and effective for our company and technicians. Thanks

2017-07-27

Our technicians are able to accept payments, partial payments, and customers are able to adjust their balances as needed.

Pros

The detailed transaction lists are a great help, they also merge well with our existing accounting software.

Cons

As bookkeeping staff, we often export our monthly statements as PDF files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hey Kir,

Thanks for the review! We also appreciate the feedback in regards to downloading the monthly statements in an Excel format. I just submitted a ticket to Engineering to see if it's possible to provide an Excel option. I see the benefit in having the option and we will followup when I hear if this is possible or not.

Regards,
PayzerCare
1.866.488.6525

Read more
Cindy Emch

Payzer

2019-07-29

Pros

We have just started using Payzer, in comparison to other finance options we have used this is a better value for us and our customers.

Cons

We haven't really found any thing about the software, due to not much use at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Christine Ungewitter

Great tool for our guys in the field! Customer service is top notch!

2017-07-11

Pros

It save the office staff a lot of time.

Cons

The issues we have are not necessarily payzer issues...glitchy sync issues, internet service in the field hinders use, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Thanks for the review, Christine. Payzer always likes to hear positive feedback about our customer service. It's something we pride ourselves on.

One thing we noticed about your account. It looks as though you're using Greensky but the company isn't taking advantage Greensky's cheapest plan, plan 1969. This plan has a 0% contractor fee. Please give us a call or send an email to customercare@payzer.com and we can guide you through activating the loan.

Regards,
PayzerCare
1.866.488.6525

Read more
Matthew Carroll

so easy to use and works flawless.

2017-07-28

Pros

The loan calculator is great. very easy to show customers the difference between loans.

Cons

I don't like having to login in every time go back to the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hi Matthew,

Payzer thanks you for the excellent review. We are happy to hear you're having success with the loan calculator. In regards to logging back in to the mobile app every time you go back to it, I checked your user permissions and it looks like the logout timer for the mobile app is disabled. If you're still having this problem, call us or email us at the contact information listed below and we can help assist.

Regards,
PayzerCare
1.866.488.6525
payzercare@payzer.com

Read more
Ann'g Morrison

Switching to Payzer was a piece of cake. We have had a very positive experience.

2017-07-07

We are able to close out and apply invoices so much faster.

Pros

The software is very user friendly making it easy to input cards, see payments, give credit etc.

Cons

Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hi Ann'g,

Thank you for the review. Payzer would also like to thank you for being a valued partner of ours. As far as your techs having to manually enter cards, I'm very sorry to hear this. Payzer is always trying to improve our product and service. That being said, we have a solution and it's the new G4 card reader that launched about a year ago. The new readers have a re-chargeable battery, which means the reader will recognize a swipe on a more consistent basis.

If you would like to discuss the card readers over the phone or via email, feel free to reach out. Our PayzerCare email is customercare@payzer.com and our phone number is 1.866.488.6525.

Hope to talk to you soon :)

Regards,
PayzerCare
1.866.488.6525

Read more
Kristna Smith

Payzer has made collecting payment so much easier for our business.

2017-07-05

The ability to email customers a bill and they can just pay it in the comfort of their home if we've already left for the day.

Pros

Customers can pay on our website just by entering the invoice details.

Cons

Sometimes my guys have issues with the card readers. There is no way to swipe a card with the reader on the new iPhone it has to be input manually which costs a little more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hi Kristina,

Payzer is happy to hear things are going well. Just a quick FYI, the iPhone 7 and 7 Plus comes with an attachment that plugs in to the lightning port at the bottom of the iPhone. The attachment that Apple includes with all iPhone 7 models enables anyone to plug in an accessory that has a male AUX adapter which is what our card readers have. The adapter is located on the back of the headphone packaging within the iPhone box.

If you have questions or concerns, please feel free to call and we'll be more than happy to assist.

Best,
PayzerCare
1.866.488.6525

Read more
Aaron Stull

Fast and Flexible

2017-07-06

My company is able to offer many more options for payment, which ultimately increases sales.

Pros

Credit card processing and financing within the same dashboard lowers complexity and increases execution.

Cons

Not much, but I would like some additional financing options for clients with less than perfect credit. there are some at the moment, but a few more would not hurt.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Hey Aaron,

Thanks for your comment and kind review. If you're not already using Fortiva or Genesis, please let us know. They both do a great job of 2nd look lending and are helping our customers win more jobs today. We also have some new options planned for later in the year. Can we check back with you in Sept / Oct for an update? Feel free to call us or email us at payzercare@payzer.com if you have any questions or concerns.

Regards,
PayzerCare
1.866.488.6525

Read more
Andrea Jensen

Been looking for a provider like this for awhile!

2017-07-11

ease of use for the entire company, better payment options for our customers and better pricing on processing fees.

Pros

It's super easy to use, and the recurring payments option is set and automatic so I don't have to think about anything each month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payzer


Andrea,

We are glad to hear you're using our website button. This is one of the smallest but most rewarding features Payzer has to offer. If you ever need anything at all, give us a call or shoot an email to payzercare@payzer.com.

Thanks,
PayzerCare
1.866.488.6525

Read more