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Anuraj S.
Fine Art, 1,001-5,000 employees
Used daily for less than 6 months
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I am happy because the maintenance team can now show with proof how many cases are closed in how much time and why some of the work is pending. Without this software, earlier, we had to sit in a meeting and discuss the matters among management. And everyone was complaining that our team doesn't perform well. Now anyone can log in to the software and check the exact status of any case.
Most of the other software's can't be modified and the user has to adjust with the pre-set format. While Cryotos can be modified as desired, this is the best feature called WORKFLOW wherein you can set how the complaint is raised, who gets the notification, whether asset data entry is compulsory or not, and so on.
As such, nothing. Because whenever there's any need, I am able to reach the developer team and they provide instant solution.
Dhanasurya P.
Maritime, 51-200 employees
Used daily for 1-2 years
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Cryotos CMMS is an excellent platform which solves end user problems and it has been working efficiently for maintenance. Some minor advancements will make it more efficient and will also create seamless experience to end users. Also the data management and tracking related to maintenance team has become more easier after the implementation of the same. Almost human errors and miscommunication has also been reduced. Addition of e-mail templates to the workflow has made our communication channels more standardized.
Improvements in Report Generation & Inventory Module can be implemented. Key word search in work orders will be more effective. Few bugs which occurs rarely can be avoided.
Padmanaban S.
Maritime, 51-200 employees
Used daily for 1-2 years
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It used to be a paper-based management system. Where cryotos play a key role in all key data on one platform. We recommend that the organization use a CMMS to store legacy data and we can generate a report if needed.
Cryotos help many of us keep track of the maintenance schedule and a real-life scenario of what is happening with a given work order. It announces an upcoming event by mail. Another added benefit is the synchronization between the completed work order and the work order escalated to stakeholders.
The Cryotos mobile app has a terminal bug that sometimes made some features unsuitable for a mobile app. Especially in iOS, most of the features don't work properly and the GUI could be better in terms of ease of use.
Ameer A.
Mechanical or Industrial Engineering, 51-200 employees
Used weekly for 6-12 months
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It was a good experience overall. The software required some degree of tweaking which the Cryotos team was able to do to an extent, although certain changes were marked as chargeable to us.
It's customizable forms for work order management.
Some features like mass download of service reports (pdf reports) not available. More customization features like inserting tables etc into forms needed.
Swaminath S.
Nonprofit Organization Management, 51-200 employees
Used daily for 2+ years
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Ok.
It's working fine, also it's very important to resolve the issue on time.
We received an SLA notification after the complaint updated in Pending with reason. Request to you please resolve this issue.
Mukesh J.
Nonprofit Organization Management, 51-200 employees
Used daily for 1-2 years
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We are able to raised the workorder and tracking of these till the closure as helped us to provide better services our beneficiaries.
Workflow-based work order management has helped us to define processes for each locations separately. System provide notifictation once order is raised for assignment to engineer.
Fixed asset tracking need to simplified
Dheeran R.
Hospital & Health Care, 11-50 employees
Used daily for 1-2 years
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Scheduled preventive maintenance of Facilities. Daily house keeping works are photo captured and updated in app and sent to approval to HOD of School and In charge. Daily Machinery and Consumables Checking and Updated in App.
Cryotos CMMS Offline Solutions is unavailable
Deepa G.
Information Services, 51-200 employees
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Using Cryotos, I am aware of all works done on a typical workday. It is very important for me as a maintenance planner. Cryotos is so intuitive and easy to use while providing the functionality needed to run daily equipment and facility operations. Asset management and work order modules are solid. In my idea, Cryotos is the ideal CMMS software for those who are investigating available choices. it's easy to extract and analyze preventative maintenance, inventory tracking. I'm really happy that Cryotos has become the main part of my work life.
Assets management, cost management, manage worker productivity, labor scheduling, and manage warranty cost.
Should increase help content to reduce support call
Jeevan B.
Chemicals, 201-500 employees
Used daily for less than 6 months
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The Application itself is self explanatory & easy to use. As a administrator just had to get the basic knowledge to get going. Configuration of the Work Flows. Email Builder
User Interface could be more compact to fit it more data.
B S Vijaya K.
Automotive, 51-200 employees
Used daily for 6-12 months
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Good but need to update more than existing
At starting it felt some what difficult for scheduling but now it made to easy access
Vishnu S.
Food Production, 501-1,000 employees
Used daily for 1-2 years
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Documentation, and preventive maintenance
need to improve the mobile app and inventory
Suresh S.
Chemicals, 201-500 employees
Used daily for less than 6 months
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Since it is begining, it is difficult to give the truthful experience,
Just month back started CMMS, it is under usage, it takes time to give the feedback,
Inventor Management is not user friendly, report generation needs to be developed further
Amaan S.
Information Technology and Services, 11-50 employees
Used weekly for 6-12 months
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Helping users to conduct and monitor their CMMS progress
What I like the most about Cryotos is how I am always able to get support on the different issues and also on the new feature development.
The creation of workflows and preventive maintenance schedules is not so straightforward if you have many items.
Tanveeer A.
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
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They customize the software for our requirement
They only install it on AWS and we can't get in own server
Nithin G.
Apparel & Fashion, 501-1,000 employees
Used daily for less than 6 months
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Nice software
Scheduling, work order creation, asset inventory, records,
to close the work order technician facing difficulty,make it simple
Mohamed S.
Construction, 51-200 employees
Used weekly for 6-12 months
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Easy to access and flexible. Can able to track the work order
Web to mob integration feature need to improve