TrueContext Reviews

it's so intuitive to prepare a checklist

Sometimes is so slowly if the checklist is very big

the capability of using different devices such IOS, Android...

It´s a tool that still works very slow and make us lose more time than it should.

The easy troubleshooting that you can do when the application shows issues, forms are easy to understand and find. Dropdown menus and fields are very effective for registering information.

Sometimes forms get discontinued. It can be frustrating to lose information when exiting the application without saving a draft.

TrueContext helps a lot with my daily structural inspections, just with one click i am able to submit a form with photos to the clients and automatically to my cloud.

Probably the beginning phase, when you are building the form, it takes time to understand how to do it.

Ease of rolling out new forms, and having some revisions control.

Not very good at data analysis, clunking UI for managing forms.

1) Simple to use, but many other mobile forms products are also simple to use.2) Customizable forms: Conditional logic, repeatable sections, and ability to perform math calculations makes ProntoForms also suited for use in Sales Forms.3) Enterprise Edition features: Using web-linked forms, team form completion hand-offs, specific types of form dispatching & data routing, camera to text conversion, and workflow settings...are all fantastic to save time and money.

1) Web-linked forms cannot pull from data sources (yet). They are working on this.2) No integration with DocuSign, and not enough features built-in to replace DocuSign (however we have not found any other mobile forms platforms that integrate with DocuSign, so this is more of a feature request than a dislike). We use ProntoForms for many departments including having customers sign sales contracts. We need the ability to send a form to a customer for signing. We look forward to the day we only need ProntoForms and no longer need to include a separate electronic signature platform in our sales process.

ProntoForms is a mobile-friendly platform that allows for quick and easy creation and customization of forms. With just a few taps, data can be collected and submitted, making it convenient and efficient. It serves multiple purposes including inspections, audits, surveys, and more, catering to a wide range of needs. Additionally, ProntoForms offers seamless integration with other software systems such as CRM and ERP, enabling smoother workflows. To ensure the security of collected data, the platform employs industry-standard measures.

ProntoForms pricing can be costly, particularly for larger businesses. However, the platform offers a diverse selection of pricing plans, allowing businesses to choose one that aligns with their budgetary constraints. Although ProntoForms provides ample customization options, it does have certain limitations to be aware of.

Our team has found ProntoForms to be an exceptional tool. It enables us to gather real-time data which has proven to be invaluable. We've been able to streamline our workflows and achieve cost and time savings thanks to this software. Additionally, ProntoForms excels in its capacity to produce highly sophisticated forms that can be tailored to suit the unique requirements of any organization.

A minor drawback we've noticed is the occasional freezing of the mobile app.

Incredibly easy to use for the end-users, and the formbuilder improves every year with more features

Sometimes new features are implemented/unlocked and it's tough to rebuild older forms to use themFor example: We just upgraded to the highest tier and unlocked templates, but I will have to rebuild our old forms to start using the template feature

The ability to create complex forms that have a simple flow and are easy to follow for the end user. Multiple users have access to multiple forms or single forms and the completion and submission process is very simple.

A very complicated menu system at times. Trying to locate certain settings can be time consuming.Prontoforms are also constantly attempting to move us to their highest tier.A heavy turnaround in management representatives.

In my role as an administrator, I find ProntoForms' Form Builder to have a simple and intuitive interface, which makes creating forms a quick and effortless process. The seamless integration between ProntoForms and Salesforce has proven to be incredibly valuable to our team, as it enables us to easily transfer data across multiple sites and centralize all available information in one location within Salesforce. Moreover, the platform's ability to generate a PDF version of the completed form upon submission is a highly sought-after feature among our customers, which only ProntoForms is able to provide.

My experience with ProntoForms has been less than satisfactory due to the limited capabilities of its standard reports, which necessitate the use of its integrated BI tool. Establishing data sources on a question-by-question basis can be time-consuming and laborious, making it challenging to merge various questions in one go. Although the process becomes easier with practice, the documentation provided by ProntoForms for these inquiries is unclear and lacks adequate explanations.

On a regular basis, I employ Proton Forms to keep track of my operational metrics. Its workflows are integrated seamlessly and easy to teach to my team. The pricing is affordable, and its mobile application allows remote teams to easily update data, monitor progress, generate reports, and analyze data.

Although Proton Form's pricing is reasonable, it may be more costly than other software that offers comparable functionality. Moreover, there are times when the mobile application encounters glitches on iOS. Additionally, it can be challenging to reconcile data and create reports using the software.

ProntoForms is a mobile forms app that allows us to collect and analyze data in real time. It provides a customizable platform that allows us to create our own forms and workflows, making it easy to capture the data they need. ProntoForms also offers offline capabilities, so users can continue to work even when they don't have an internet connection. Additionally, the app has advanced features such as automatic calculations, electronic signatures, and barcode scanning, which help streamline data collection processes and reduce errors. Finally, ProntoForms integrates with a variety of third-party software, enabling businesses to incorporate their data into their existing systems for better analysis and decision-making.

While ProntoForms is a robust and versatile mobile forms app, there are some potential drawbacks to consider. One of the main cons is that it can be relatively expensive, particularly for smaller businesses or those with limited budgets. Additionally, some users have reported that the app's interface can be somewhat complex and difficult to navigate, especially for those who are not tech-savvy. Another potential con is that ProntoForms does require an internet connection to sync data, so users may experience delays or disruptions if they are working in areas with poor connectivity. Finally, while the app is highly customizable, it may require some initial setup and configuration, which could be time-consuming for some businesses.

Hey Mohammad! It's great to hear what you think. I love that our mobile forms app helps you collect data in real-time with a customizable platform that streamlines data collection and reduces errors. Thank you for sharing some potential drawbacks you've found, such as pricing, the complexity of the interface, and initial setup and configuration. We know these can be challenging for some, so we're always working to make our platform more accessible. We look forward to continuing to provide a valuable service for your business. Sincerely, Esmond Ng @ ProntoForms

The best feature is the ease of use. We need to keep accurate records in the field and send info to our back office. This software does both easily and it is very customizable.

It would be nice to integrate it into our accounting program, but we have not found an easy solution for this yet.

Hey, Thank you for taking the time to leave a review. Glad to hear you use our software daily to communicate all the critical information back to your office. We are an out-of-the-box integration able to integrate with any software as long as it has an API. You can always ask your customer success manager if you have any questions. They are always happy to listen. Kind regards, Esmond Ng @ ProntoForms

1. Easy to use. 2. Cost-effective. 3. Accurate data. 4. Mobile-friendly. 5. Secure authentication.

One downside to ProntoForms is the cost, as it can be quite expensive for certain features. Additionally, the software is sometimes difficult to set up and can be confusing to users, requiring some effort to learn the ins and outs.

Hey Palla, I appreciate your review! It's wonderful to hear that our solution provides you with a wide range of advantages. I'm sorry to hear that you're having issues with implementation and deployment. We understand that our platform does take some time to get used to. That's why we've developed a comprehensive library of tutorials, FAQs, and user guides to make the transition as smooth as possible on both ProntoForms Community and ProntoForms University. Also, feel free to contact your Customer Success Manager if you have any further questions or concerns. They are always willing to assist! Looking forward to continuing our four-year partnership! All the best, Esmond Ng @ ProntoForms

My comment is not so much on the software itself, as I am the administrator and not the user, but the account management and tech support team are the most proactive I have ever worked with in my life and I would suggest any potential customer to a company that has that kind of attention and personal skills to maintain relationships and fix issues first hand.

Nothing I can think of, I just personally wished I took more advantage of their training sessions and could fix most issues myself.

Hey Joe, Thank you for taking the time to leave a review. It's wonderful to hear how well our solution works for you as an administrator. I'll message Chris and Julian about your comment - I'm sure they'll appreciate it! I'm sure you'll love our ProntoForms Community, where you can discuss issues and work together with like-minded individuals from other companies. You'll also be able to connect with members from our team who we actively encourage to take part! ProntoForms Community: https://community.prontoforms.com/home All the best, Esmond Ng

The most impactful features in ProntoForms are its document management and OSHA Recordkeeping. Documents can be created in various file formats i.e. Microsoft Word, PDF, HTML, JSON, CSV, XML. Documents can also be copied or moved with its data sets. It can also be linked to other versions for ease of reference.  There are beautifully designed templates that are modern, realistic to business needs and...

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There are no features that I have encountered to date that did not meet my expectations. I think that this is a cost effective and reliable tool to gather data, analyze data and manage/store records.

Hey, Revolutionary and reliable! I love that title. Thanks for leaving a review and letting us know about the ease-of-use, design, and automation capabilities of our platform. I'm glad our recordkeeping features are meeting your compliance needs. We're constantly working to improve our product, and we really appreciate your feedback, as it helps us better understand how we can make our platform even more user-friendly and effective for businesses like yours. If you have any suggestions or questions, please don't hesitate to reach out to your Customer Success Manager. Best regards, Esmond Ng @ ProntoForms

Workflow automation through streamlined field service management. The app is specially designed to streamline and implement hassle free work activities for ground or field team in various manufacturing and service ecosystem. The app never slows down or lag and works efficiently in offline and hybrid mode also. It is quite scalable model and is flexible to user requirements. All our back office work, system and processes are uniformly managed throughout with its work order system which works flawlessly for all businesses. No hassle in operation at all.

The app undergoes new updates quite frequently and give lot of push notifications. Sometimes, the notifications just clutter the mobile interface and troubles a lot. Also, more form building features can added as enhancement and utility features without any increase in price of the subscription.

Hey Shrinkhala, Thank you for taking the time to leave a review. It's wonderful to hear how well our solution works for you, both offline and in hybrid mode. As well, I appreciate your feedback that our support team responds quickly to customer questions and is reliable. I'll let them know! I'm sorry to hear about the constant updates and push notifications on your mobile device - I'll make sure to inform our product team about this issue. We look forward to working with you in the future! Regards, Esmond Ng @ProntoForms

We have used Proto Forms for over 10 years to manage our field service teams and it has been very easy to use to all our staff including those with little to no experience with smart phone technology.

The maps integration in our area is sorely lacking and as a result we have had to use several work arounds

Hey Jen, Over ten years of using ProntoForms, that's fantastic! We appreciate you sharing how you have noticed our evolution. We continue to put all our efforts into making our product the best it can be for our customers, so it is comforting to hear how much we have helped your company. Sorry to hear about your experience with our maps integration in your area. To see what we can do to help, I will speak with your Customer Success Manager directly. Thanks for being such a loyal partner. All the best, Esmond Ng @ ProntoForms

Not having to manually input information is nice.

The back end is difficult to change and setup.

Hey Jonathan, Thank you for taking the time to leave a review. We love hearing about your experience with ProntoForms and how it helps you input information. Through ProntoForms Community, ProntoForms University, and revamped onboarding, we're helping customers like you get started on the right foot and address any challenges they may face. You can find the community at https://community.prontoforms.com/ You can also contact your Customer Success Manager if you have questions, they are always ready to help!

We can rapidly prototype and deploy work process automation tools to our users. Prontoforms integrates seamlessly with our back-end systems with minimal effort. The API is robust and allows for enhanced integrations.

Each time we identify an improvement opportunity with the software, the Prontoforms team goes to work solving it. Sometimes this takes time, but it is well worth the wait.

The promises the sales team made. It was going to require little management overhead.

The promises that they could not deliver.

1. Easy platform enables all our field techs to submit vital information back to the office and management. 2. General contractors require our field employees fill out daily job reports by hand but now they accept our reports in Pronto. We simply add their email address in the distribution. 3. We export timesheet data into Excel and import into our payroll system. O more data entry.

Would like to make contractual language on our work orders smaller than the rest of the pages.

ProntoForms has been a brilliant way of integrating their forms into our everyday jobs and custom built systems. The latest version of the form builder is a very powerful tool allowing you to build complicated forms in no time at all. The forms are easy to use for users and do not require a lot of training before using it out on the job. We can't fault the support team, they answer your questions where possible and will pass on to the appropriate person if required.

Although there can sometimes be issues when the forms are sent/received, the support team are on hand and is generally fixed with ease. Any ongoing issues are passed onto development for fixing.

Simple to use, almost fail proof for data flow, and consistently functions as promised

Need to updated form content a bit clumsy