ProntoForms Software Pricing & Features

ProntoForms

Automating mobile workflows

4.65/5 (142 reviews)

ProntoForms overview

ProntoForms™ is a mobile workflow solution used by more than 3,500 business customers to collect, receive and submit data in the field. Available for smartphones and tablets, ProntoForms incorporates a mobile device App and a Web management portal to manage teams and data flow. The solution provides the ability to export or connect data to the back office or to popular cloud services.

The ProntoForms App is used by countless industries, including Construction, Oil & Gas, HVAC, Electrical, Facility Maintenance, Retail, Transportation and many more.

The Web Portal allows you to build custom forms to fit your business processes, as well as manage data and user permissions.

Smartphone and tablet ProntoForms users can collect data quickly and send it to a wide variety of data destinations, including any back office system, popular cloud services, FTP and HTTP (PUT and POST) sites and more.

ProntoForms can be deployed in less than 30 days and is the winner of the 2015 Frost & Sullivan Competitive Strategy Innovation and Leadership Award for the Mobile Forms Industry.

ProntoForms is available directly from ProntoForms or via major carriers. When sold through AT&T, the solution is called AT&T Mobile Forms.
www.prontoforms.com

Pricing

Starting from
$30/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, India and 3 other markets, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, French, German, Spanish
ProntoForms screenshotWhat is ProntoForms?ProntoForms screenshotProntoForms screenshotProntoForms screenshot

ProntoForms reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.4
  4.5
Judi Goodwin-Kedy

Intelligent Invoicing Made Easy- Pronto Forms Mobile- Forms

Used daily for 2+ years
Reviewed 2016-10-26
Review Source: Capterra

Our company was using a paper based 3 copy invoicing system 3 years ago and our new owner started out looking to reduce this labour & time consuming process at the end of every monthly billing cycle in the office. We did our research and found Pronto Forms seemed like a good match for getting the job done. The mobile application also allowed us to equip our Service Technicians out in the field with a mobile device to process invoices on the spot. This brought multiple effiencies and time consuming cuts to their work day as well. They were able to process invoices on the spot , obtaining the custmer approval signature and adding as many comments as necessary to alert inside office staff or customer management of a potential issue or condition. Not only are we working more efficiently, but we have reduced some of the added pressure and amount of time the Service Technicians in the field were spending on administration. The Pronto Forms Development Staff and the Technical Support Staff are easily accessible and respond with solutions in a timely matter. They are easy to work with and bring information to us in a non technical manner, that we who may not be at the same technical level of knowledge, understand. We continue to work with the Pronto Team to develop and implement custom forms as our business expands, and we offer additional services to newly acquired customer demographics. We have had great results thus far with Pronto Forms and as we continuing to expand our business will look to their knowledge and expertise for the custom form fit. On the development side- being able to customize an automated invoice to specific requirements of a type of customer that will still provide all requirements of the business side. On the Implementation side- ease of use. Minimal errors even though humanly driven.

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ProntoForms

Automating mobile workflows

Randy Ewald

Taylor Freezer

Used daily for 2+ years
Reviewed 2016-10-29
Review Source: Capterra

The last round of beta releases; Repeating sections & Conditional Logic, is a major step forward, but you need to get caught up on the web portal so we can adjust the forms on beta changes ourselves (I'm also involved with that beta team and reviewed the first draft last week). Still need major functionality added in file (data source) features and more advanced conditional logic to make this product top end. Customer service in the past was just so, so and Taylor felt like their voice was not being heard and was actually starting to look at alternatives mostly due to of lack of functionality . But lately since being very involved with various beta teams, the contact level has been superior, and response great. The enhancements we've been asking for, for years are starting to become available and Taylor is starting to see light at the end of the tunnel. If this tend continues, Taylor will continue to deploy this product.The ease of use

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ProntoForms

Automating mobile workflows

Cleon McClure

Exceptional Features, Value, Service

Used daily for 2+ years
Reviewed 2016-10-28
Review Source: Capterra

Form the very start, the ProntoForms people and their forms & service have been exceptional. My custom form processes, for entry & approval were addressed by the ProntoForms developers under the guidance of an wonderful Project Manager. They listed carefully and created an APP environment to meet the demanding needs of the salesforce. we covered every aspect, process steps, details on the screen, best formats, folders, data flow, yes, we covered everything.. The account management group was always there to provide support and consultation too. Our ProntoForm form is successfully operating after two years in production - still going strong. A true measure of success- satisfied salespeople.. that's a great accomplishment! The PronotForms support team is one of the best that I've ever experienced.. Timely, practical accurate responses and solutions, even going the extra mile to provide creative options when I have exceptions! Every member of ProntoForms team is personable, dedicated, and focused.. Ask me about value?.. Satisfied salespeople, a service level near 100%. my management pleased with the data received, and I have time for other projects .. PRICELESS Thanks ProntoForms - SUPER Job!!Simple to use, almost fail proof for data flow, and consistently functions as promised

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ProntoForms

Automating mobile workflows

Mark Fraser

Data forms are more uniform, consistant & accurate

Used daily for 2+ years
Reviewed 2018-11-19
Review Source: Capterra

We have always had a problem with delay in data entry. Now that prontoforms is easy to use and connected via mobile network, forms come in on time and in one format set from our form building team. With one person controlling the format and output it makes the process more uniform and organized as well. The software is very user friendly from building the forms to entering the forms on the ipad. The process is easy to deploy and manage for all users no matter your level of experience in technology. All forms come in the same format in almost real time. Very few errors now compared to the old methods and also easy to revise and resend when there is an error by user.

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ProntoForms

Automating mobile workflows

Patricia Richards

Diversified Maintenance Pronto Forms Review

Used daily for 2+ years
Reviewed 2016-11-01
Review Source: Capterra

Pronto Forms has provided a platform in which we can give the much needed feedback to the users. It gives us the information necessary to manage our teams and make business decisions. The best part is how quickly we can receive the information. Getting QCs or KPIs in real time as soon as the submit them is priceless.The ability to create information in real time. The ability to have custom emails and multiple destinations and using filters to distribute just what they need to know. Capturing pictures and signatures. Map locations and many other features. And the ability to customize any form to any type of business.

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ProntoForms

Automating mobile workflows

ProntoForms pricing

Starting from
$30/month
Pricing options
Free trial
Subscription
View Pricing Plans

Small Business: $30.00/month/user

Professional: $40.00/month/user

Enterprise: Contact us for pricing

Pricing varies according to carrier.

ProntoForms is also available as a white label solution via carriers such as AT&T.

Pricing Comparison

How does ProntoForms compare with other Operations Management apps?

Subscription plan?

ProntoForms



99% of apps offer a
subscription plan

Free trial?

ProntoForms



80% of apps have a
free trial

Free plan?

ProntoForms



21% of apps have a
free plan

Pricing Comparison

Operations Management app prices shown are $/month




ProntoForms Pricing Reviews

Pros
  • Ease of use.
  • The fast to process the date.
  • easy to use, setup and distribute
  • I appreciate the look of the App on Mobile devices.
Cons
  • Cost
  • not many
  • Analytics
  • The layout.
100%
recommended this to a friend or a colleague

ProntoForms features

API
Activity Dashboard
Auditing
Automatic Notifications
Custom Fields
Customizable Reporting
Data Import/Export
Real Time Data
Third Party Integration
Workflow Management

Activity Tracking (186 other apps)
Audit Trail (168 other apps)
Compliance Management (189 other apps)
Document Storage (180 other apps)
Inventory Management (193 other apps)
Inventory Tracking (195 other apps)
Invoice Management (180 other apps)
Monitoring (181 other apps)
Multi-Location (161 other apps)
Reporting & Statistics (217 other apps)

Competitor Feature Comparison

Mobile apps

iOS App

276 reviews

See all iPhone Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App

0 reviews

See all Android Apps

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

GetApp Analysis

ProntoForms is a web-based platform that mobilizes business processes. The solution replaces paper forms with native apps running on smartphones and tablets, cutting down on the amount of paper logs and notebooks that field service workers use each day and paving the way for businesses to improve productivity and increase operational efficiencies.

Developed for virtually every industry—including home services, field services, construction, manufacturing, retail, legal, oil & gas, utilities, and healthcare, to name just a few—ProntoForms impacts businesses by collecting rich data, like customer information, signatures, and photographs, more quickly and more accurately. This information is submitted to front office staff in real time, which gives managers more data to use when making business decisions that impact the bottom line.


What is ProntoForms?

A mobile workflow solution for field service businesses, ProntoForms increases productivity, enhances service quality, optimizes performance, and manages compliance. Rather than storing information in paper logs and notebooks, operators that use ProntoForms can quickly generate and send PDF files to their teams from the jobsite, before they’ve even arrived back at the office.

When ProntoForms is deployed throughout several departments within an organization, the platform becomes a central business hub, with forms for mobilizing field equipment service reports, work orders, estimates, inspections, and injury reports. Vital work data is submitted through error-free forms, providing more insights to executives and ultimately improving the way companies operate.

Connecting data to cloud services can take this workflow up even one more notch, providing complete visibility into field performance with advanced analytics dashboards for management.


Who is ProntoForms for?

  • Experience level: All experience levels
  • Industry: All industries, including field services, oil & gas, utilities, home services, manufacturing, and retail
  • Business size: All business sizes
  • Departments/roles: All departments
  • Budget/point: Starts at $24.95 per user, per month
  • Example customers: Movers Specialty Service, TBI Airport Management, Dillard Door

Main features

Signature, Picture & Barcode Capture

Using ProntoForms, field service workers can collect customer authorization signatures right on their mobile devices, including smartphones and tablets. Customers are able to sign forms on the device to signal that they’ve received and approved the appropriate goods or services.

In addition to collecting signatures through ProntoForms, you can also add images to your forms for quality assurance purposes. Attach an image of the item that was repaired to the invoice, for example, for verification and auditing. You can also scan QR codes and barcodes with your mobile device and include those elements in your forms, as well.

Offline Form Functionality

Wi-Fi connections and mobile networks aren’t always available at remote locations, but the ProntoForms mobile app allows field teams to fill out forms offline with full functionality intact. This compares favorably to non-native, web-based forms that require continuous web access to function properly.

When you use ProntoForms to generate work orders, estimates, service reports, incident reports, and inspection forms, you can do so with or without an internet connection. Create and fill out your form using ProntoForm’s mobile app, select the recipient, and press “send”. ProntoForms will automatically send the form whenever your network is restored, which means you don’t have to go wandering around the job site looking for an internet connection in order send the forms you’ve filled out.

Dispatching

Driving back-and-forth between the office and the jobsite drains financial resources and wastes time for field service professionals. ProntoForms has a solution to this problem, providing an automated way for field users to dispatch forms as they’re signed, using an advanced web portal.

Dispatch forms, like work orders and invoices, from your office to the field with the ProntoForms Web Portal. Your field service workers will be able to fill in forms on the job site, and they can dispatch those forms back to your office instead of taking an extra trip back to the office between each appointment. Partially filled-in forms can be sent to individuals or groups. This saves valuable time in the field as the remote workers don’t have to fill out commonly used information over and over — like addresses, phone numbers etc.

External Data Sources

Businesses that use ProntoForm’s data connections option are able to embed their business data into their mobile forms. The ProntoForms REST API provides users with fully-customizable integration capabilities.

ProntoForms is able to provide your field team with access to data from your office in real-time. This data—which might include things like customer information (from a connected CRM), pricing, or parts numbers (SKUs)—can be imported directly into ProntoForm’s mobile forms.


Integrations

ProntoForms connects all office data and field data using a REST API. A few of the many applications that ProntoForms integrates with include Box, Citrix ShareFile, DropBox, Evernote, Facebook, Google Cloud Print, Google Drive, Google Sheets, MS Office 365, MS OneDrive, SafesForce, Sharepoint, Twitter, and ZenDesk.


Pricing

ProntoForms works on a monthly subscription basis, billed based on the number of users within an organization. Pricing starts at $24.95 per user, per month. Add-on services include deployment packages and analytics packages.

ProntoForms can be purchased either directly or through a mobile carrier at a discounted price.


Bottom line

  • Increases field service productivity
  • Streamlines all business processes
  • Improves quality of service for teams that work offsite
  • High level of reliability, availability, and security
  • Superior integration capabilities

Videos and tutorials

Additional information for ProntoForms

Key features of ProntoForms

  • Submit reports in the field, anywhere and in real time
  • Connectivity with Dropbox, SharePoint, Salesforce & more
  • Web Portal for full account management
  • Over 200 form templates to import and use
  • Capture photos and integrate into forms
  • Sketch Pad - denote on pad or photo & integrate into forms
  • Rapid, media-rich, error-free data collection
  • Works with iOS, Android, BlackBerry, Windows Phone devices
  • Optional Analytics add-on
  • Custom forms
  • Dispatch data/partially filled forms to user devices
  • External data sources
  • Sent box (access submitted forms on the device)
  • GPS/time stamps
  • Signature capture
  • Notifications via Facebook & Twitter
  • Bar/QR code scanning
  • Calendar integration
  • Custom app/portal/PDF branding (make the app your own)

Benefits

• Improve productivity and customer service - realize significant time and cost savings
• Minimize data input errors. Enhance data quality and accuracy
• Collect rich data, such as client signatures, photos (option to sketch on a photo), barcodes and more
• Generate real-time reports
• Connect field data to cloud services and back office systems
• Ensure broader adoption of company processes and procedures
• Manage your field teams more efficiently
• Utilize SSO to ensure logins are secure
• Safeguard against liability with proof-of-delivery and visual captures within forms
• Eliminate manual data entry. Form data is integrated within your systems
• Lower operational costs (fuel costs, paper & ink costs, labor hours)