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ProntoForms
4.6
(258)

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ProntoForms is the leader in enterprise-grade mobile forms.

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(51)

ProntoForms Pricing, Features, Reviews and Alternatives

ProntoForms product overview

Price starts from

15

/user

Per month

What is ProntoForms?

ProntoForms is the leader in field-first low-code application platforms for enterprise. The Company's solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

Key benefits of using ProntoForms

• Improve productivity and customer service - realize significant time and cost savings
• Minimize data input errors. Enhance data quality and accuracy
• Collect rich data, such as client signatures, photos (option to sketch on a photo), barcodes and more
• Generate real-time reports
• Connect field data to cloud services and back office systems
• Ensure broader adoption of company processes and procedures
• Manage your field teams more efficiently
• Utilize SSO to ensure logins are secure
• Safeguard against liability with proof-of-delivery and visual captures within forms
• Eliminate manual data entry. Form data is integrated within your systems
• Lower operational costs (fuel costs, paper & ink costs, labor hours)

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat

Training options

In Person
Webinars
Live Online
Videos
Documentation

ProntoForms pricing information

Value for money

4.4

/5

258

Starting from

15

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ProntoForms features

Functionality

4.5

/5

258

Total features

142

22 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
Reporting/Analytics
API
Customizable Reports
Data Import/Export

Functionality contenders

ProntoForms users reviews

Overall Rating

4.6

/5

258

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.01/10
Rating distribution

5

4

3

2

1

171

80

5

1

1

Pros
The ease of use and ease or ability to set up forms to how your company wants them is great. Forms were developed to easily add photos and updates to progress.
Great for tracking how the safety programs is being followed and a great tool for follow up.
My custom form processes, for entry & approval were addressed by the ProntoForms developers under the guidance of an wonderful Project Manager.
Cons
I have found that it is often frustrating to approach support with a problem because when reporting a problem the question might not be clear until deep into the support conversation.
All the forms that used to show up in my inbox out of the blue have disappeared and now only show up in my email. This is a problem since now I can't edit them anymore.
The software is a little confusing and hard to setup.

Overall rating contenders

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Patricia A R.

Facilities Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Customizable software out there for mobile forms

Reviewed 5 years ago

We are continuously working with Pronto Forms to make this software the best it can be to suit ours and other companies needs.

Pros

That we can customize it to our needs. The flexibility and the technical advances of the way we can do things. Being able to incorporate signatures, pictures, calculations, geostamps and much, much more.

Cons

I can't think of anything that we don't like considering they take into consideration what we don't like and try to make it better for us.

CB
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Christopher B.

Dairy, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Goat Milk Collection Reportinng

Reviewed 2 months ago

Auto-populating an internal form previously hand-written including form totals. Populating a regulatory ministry forms for product testing.

Pros

ntuitive configuration and helpful support. A major upside is automatically populating the data entered in the ProntoForms app into the company database.

Cons

Working through customizing the output. I would prefer a user controled output design option.

Cd
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Carlos d.

Wholesale, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Many better solutions on the market

Reviewed 2 years ago

Support is awful, and the product is clunky and requires work-arounds. There are MUCH better solutions on the market. The problem for us was that you have to spend a lot of time figuring work-arounds by the time you have put so much time into making it do what you want you are too far down the rabbit hole to back out once you find out that it is not such a great "solution" that requires babysitting and overhead. Do not sign a contract until they prove it does what you need seamlessly otherwise you will be disappointed. They will tell you what you want to get you to sign and then fall short. Make them build you a demo first, otherwise your in the woods.

Pros

The promises the sales team made. It was going to require little management overhead.

Cons

The promises that they could not deliver.

DS
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Dileep S.

E-Learning, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ProntoForms Review

Reviewed 4 months ago
Pros

ProntoForms is a mobile forms and data collection platform that allows us to automate our field service operations and improve our workflow efficiency. Some of the pros of using ProntoForms include:1. Customizable forms: ProntoForms allows users to create customized forms with a drag-and-drop interface, making it easy to tailor forms to specific needs and collect data in a structured way.2. Mobile-friendly:...

Cons

While ProntoForms has many benefits, there are also some potential drawbacks to using the platform. Some of the cons of ProntoForms include:1. Pricing: ProntoForms can be expensive for small businesses, with pricing plans starting at $30 per user per month. Additionally, some advanced features require a higher-priced plan.2. Learning curve: While ProntoForms is designed to be user-friendly, there may...

Vendor response

Hey Dileep, I appreciate you sharing your experience that our mobile forms and data collection platform has helped you automate field service operations. I'm glad you've found our customizable forms, mobile-friendly design, integrations, analytics, and user-friendly interface valuable. We're also proud to offer comprehensive customer support, including training and troubleshooting assistance. Also, thank you for letting me know about some of the potential drawbacks you found, like pricing, learning curve, limited customization, and internet dependence. Please know that your feedback helps us improve our platform. We look forward to continuing to support your business as you streamline your operations and optimize your workflows with ProntoForms. Cheers, Esmond Ng @ ProntoForms

CH
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Chris H.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Communication.

Reviewed 2 months ago

Overall prompt forms has been a productive addition to our tools. It is worth the price paid.

Pros

The product works well and helps to keep required forms in a central place with easy access by all.

Cons

Customer support is lacking on many levels.

ProntoForms FAQs

Q. What type of pricing plans does ProntoForms offer?

ProntoForms has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of ProntoForms?

ProntoForms has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does ProntoForms support?

ProntoForms supports the following languages:
English, French, German, Spanish

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Q. Does ProntoForms support mobile devices?

ProntoForms supports the following devices:
Android, iPad, iPhone

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Q. Does ProntoForms offer an API?

Yes, ProntoForms has an API available for use.

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Q. What other apps does ProntoForms integrate with?

ProntoForms integrates with the following applications:
Microsoft SharePoint, Dropbox Business, OneDrive, Google Workspace, Google Drive, Box, Twitter, Salesforce Sales Cloud, Microsoft 365, Quickbooks Online, QuickBooks eCommerce, ServiceMax, Zendesk Suite

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Q. What level of support does ProntoForms offer?

ProntoForms offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat

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