ProntoForms Reviews

I have been supporting the ProntoForms Application from 4 years. All features are very easy to use and manage. All features are very effective. Users iPad might have different forms. Even a forms that has 7 pages, no issue at all. I worked on API to push data for the forms into iPad. Users submit the records and will back to the server to automatic feed into database. Customize whole cycle was great and success. Creating Users, Creating roles, security access, creating form space and forms are very easy. All features to create form are there. Customize forms can be create easily.

As a software engineer, I don't see any cons on this application. But I see that a user can use either iPad or iPhone. One user cannot use both. If user want to use both there will be two license and two user. If a user can use at least two devices from same license and same user name that will great.

That we can customize it to our needs. The flexibility and the technical advances of the way we can do things. Being able to incorporate signatures, pictures, calculations, geostamps and much, much more.

I can't think of anything that we don't like considering they take into consideration what we don't like and try to make it better for us.

It's really rather simple to create a file; If you only want to create a form and just plug and play without the need for continuous updates (of say foreman, employees, etc.) then it's a pretty decent program to use.

If you have to change data in files frequently, its a pain; the analytic statistics aren't even in the same program; If you have specific customization data needed, based on site, if you have more than five sites, it's horrible to find any use of this data.

Hi Glenn, We're sorry to hear that your deployment hasn't gone as expected. Our Customer Success Team has reviewed your feedback and would love the opportunity to connect with you as we feel highly confident that after a review of your implementation and requirements we will be able to resolve the issues you've been experiencing. Please reach out to support@prontoforms.com with the subject line 'Software Advice' and we'll go from there. All the best, Pat @ ProntoForms

We have enjoyed the dashboard interface and the app is user friendly. Their customer service is very helpful. Once the forms are created they are easy to launch. The App allows you to take photos and place them into any form. I would recommend this program.

The custom forms take a while to create, but once they are created they are easy to edit and make changes.

ProntoForms is a powerful tool that enables me to create rich eForms that are simple to use, have intuitive controls and rich data.

The back end form design does not allow multiple selection of items, so moving elements is slow

Ease of use & flexibility. We have a pronto form for many of our daily construction activities and often will create custom forms for specific projects.

File attachment limitation & not able to attach & send videos.

Real time changes, ability to have forms for different purposes, automatic distribution of forms, use of photos in reports and presentations

Learning curve to build forms can be difficult. Training other members of my team is time consuming and tedious. There are likely some functions of Pronto that I am unaware of, but due to time restraints, I don't look for these features. Dumping data in excel is easy but organizing the data is time consuming.

I love the amount of flexibility to operate and ability to create any end product you desire.

There's a steep learning curve to designing your own PDF's...

The customization is pretty awesome. Sure there is a learning curve but once you play around with it enough you will be quick to pick it up. If there is something you are unsure about, just give tech support a call and they will walk you through it. They are great with support. Being able to scan inventory is a big deal for us. We are working on ways to track our inventory going in and out of our business. Pronto Forms is really helping solve an issue we once had. No more paper. You know how awesome that is in itself. So worth it.

The learning curve but it's kind of expected. The software is powerful, and powerful software takes some learning to make it how you want.

Super easy to customize and brand for shop use. Easy to give access to our franchisees

Not as intuiative as I would have liked for initial set up, but customer support was very very helpful

On the development side- being able to customize an automated invoice to specific requirements of a type of customer that will still provide all requirements of the business side. On the Implementation side- ease of use. Minimal errors even though humanly driven.

Difficulty in accessing the actual raw data files after 45 days.

The ease of use

Lack of programming functionality from a design stand point. We need a highly sophisticated form to make this work for us, and we are not yet there.

Randy, Great review - we're continually working on our platform and the services that support it, so we're glad to hear improvements are being appreciated. You're helping us push the envelope of our capabilities, thanks again for helping us in our beta progam. Best, Jordan @ ProntoForms

Simple to use, almost fail proof for data flow, and consistently functions as promised

Need to updated form content a bit clumsy

The software is very user friendly from building the forms to entering the forms on the ipad. The process is easy to deploy and manage for all users no matter your level of experience in technology. All forms come in the same format in almost real time. Very few errors now compared to the old methods and also easy to revise and resend when there is an error by user.

One of our few complaints is the freedom to update and change the form when there is a custom layout attached. The form is then locked which i understand if there are certain changes made it could make the output nonfunctional. There should be a layout builder we could use similar to the form builder. I mentioned this in a previous review and was sent a link to custom layout builder. Will be trying this out and update with my thoughts. Thank you for getting back to me promptly!

The ability to create information in real time. The ability to have custom emails and multiple destinations and using filters to distribute just what they need to know. Capturing pictures and signatures. Map locations and many other features. And the ability to customize any form to any type of business.

The forms builder not allowing us to use bold or underline or other fonts to really make our forms look good. The PDFs are still a little plain and we would like to make them look better. Things like indenting and others would make it easier to make the forms look better.

Patricia, Thank you for the review. We have functionality that will support being able to see the last QC done at a site! Expect contact from your account manager shortly to take you through it. Best, Jordan @ ProntoForms

It's easy to use from the mobile end. It's easy to create forms, data destinations, new users, etc. on the administrative end.

I don't like that data cannot be stored on the pronto web portal. I would be willing to pay for additional storage space so long as it was reasonably priced.

ProntoForms has been a brilliant way of integrating their forms into our everyday jobs and custom built systems. The latest version of the form builder is a very powerful tool allowing you to build complicated forms in no time at all. The forms are easy to use for users and do not require a lot of training before using it out on the job. We can't fault the support team, they answer your questions where possible and will pass on to the appropriate person if required.

Although there can sometimes be issues when the forms are sent/received, the support team are on hand and is generally fixed with ease. Any ongoing issues are passed onto development for fixing.

1. Easy platform enables all our field techs to submit vital information back to the office and management. 2. General contractors require our field employees fill out daily job reports by hand but now they accept our reports in Pronto. We simply add their email address in the distribution. 3. We export timesheet data into Excel and import into our payroll system. O more data entry.

Would like to make contractual language on our work orders smaller than the rest of the pages.

We have moved from paper triplicate job sheets which often got lost, took a while to return to the office to manually invoice to a paperless dynamic company. Therefore we invoice much quicker and our cash flow is much better. Customers love to see images / photos of the jobs we do. We can also drill down into the types of jobs we are completing and therefore focus on the most profitable areas of the business.

It's just the best tool we have but I need to spend a bit more time making it work better for us. Can't say there's much wrong with the way we use it.

Ease of use! ProntoForms can be used across the board with any skill level. The more technically savvy you are, the better you can maneuver the program and fully utilize its features. Google connections is what makes Pronto that much more valuable to me as I am a heavy Google user. I've worked with several companies introducing ProntoForms and I have successfully been able to create a program utilizing Pronto tailored to each company and their specific set of needs.

During transition times of heavy updates, problems and errors can arise within the mobile app and the web based portal. It can be fairly inconvenient and confusing to users who do not know the ins and outs of the app.

ease for the end-users

behind the scenes when setting up destinations, etc. can be confusing.

I love how simple it was to quickly create a form. Even a person that has not had time to learn Pronto forms can complete a new functional form in minutes. The user interface is outstanding.

I think it is slightly overpriced compared to comparable Form apps. Better pricing structure for the smaller business <10 users would be nice.

It remembers the log in info so there's no need to enter it every time I like the swipe feature to navigate the input fields Easy to upload pictures The questions are relevant to me and my job Many details can be entered to make submissions customized Progress bar at the bottom of page Home page is simple and easy to navigate I get an email after every submission It is easy to edit previous form submissions

Password reset doesn't work Support is hard to reach

The fast to process the date.

The layout.

Flexibility of provided services, the integration of our own data within questions and the ability to incorporate programming and calculations within the forms.

Takes a while to understand the terminology of some of the Team and Group settings.