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ERP system integrated with MES, QMS & more for manufacturing
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JobBOSS²
Global Shop Solutions
Kinetic
SAP Concur
75 reviews
Recommended
Bryce F.
Verified reviewer
Machinery, 11-50 employees
Used daily for 1-2 years
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Using ProShop for any amount of time you can tell the software was born out a real shop. Talking with the team at Adion gives you even more confidence that they have been in your shoes before and it makes the support truly second to none.
ProShop has been a game changer for us. We were moving away from 35+ years of a paper copy centric system and magnetic job board and we haven't looked back. We now know we have all of the part information in one place and all of that relevant info is making it to floor. We are much more confident when estimating cost and lead time, and watching the work move though the shop in real time ensures we...
Occasionally our specific company needs may follow a slightly different work work path as Proshop. Almost always however the team at Adion is able to help come up with a way to make it work for our application and they have a great feature request system for making suggestions.
Hey Bryce, Thank you so much for the great review! It's been an honor and pleasure to work with you and your team. Your dediction to continuous improvment and having a world class operation is inspiring for us. Great work on the progress you've made, and we look forward to partnering with you for many years to come.
Anonymous Reviewer
Verified reviewer
Used daily for 1-2 years
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The number one thing that ProShop has helped our shop do is to make Employees MORE self-sufficient. Instead of asking questions up the chain of command, and involving everyone in a decision making process, employees have all the information available to them to do what is needed on their own, and have confidence that they are doing it correctly. We have realized higher throughput with ProShop, which in turn is reducing our overhead and making us more competitive.
The thing I like the most about proshop is that it covers all the bases and then some. Right now, our shop does not have a dedicated sales team, but when it does, Proshop will support it. Same goes with inspection, shipping, accounting, and of course every task you could ever think of on the shop floor. Better yet is the fact that if you choose NOT to use certain features of Proshop, it does not cripple the shops functionality. It is not an All or Nothing ERP, meaning that you can take the time needed to grow into it without killing your throughput during the learning curve.
I think that the multi-layer assembly quoting could use some work. Adding the ability to pull multi-tiered price-breaks for a high number of purchased parts in complex assemblies is an area that needs improvement. On day-to-day Job shop projects, I would find it hard to dig out a weakness in ProShop.
Thanks for the enthusiastic and thoughtful review. It's great to hear how ProShop is helping your company grow and be more competitive. We love to hear how ProShop has helped your employees be more self-sufficient! That's what it's all about. Thank you for the feedback about multi-tiered price breaks! We couldn't agree more. That is very high on our list as a new feature and should be in place soon. Keep the feedback coming!
Vivek L.
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 6-12 months
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Overall a great experience with Proshop !
Proshop is in all in one tool for our business. From quotes to cash Proshop does it all. This software helps everyone from the office to the manufacturing floor get the information they need to do their job. We finally did our first quality audit with Proshop and it was a breeze.
A few hiccups as with every ERP but the customer service make up for it 10x. If you have any questions they are there till help.
Hi Vivek, Thank you so much for this review! It's been a true pleasure working with your team. It's been fun for us to watch the changes you've been able to make to improve the company. And congrats on the quality audit! Thank you! The ProShop Team
Dan B.
Aviation & Aerospace, 11-50 employees
Used daily for 2+ years
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ProShop has helped with profitability as well as OTD. We went from 76% OTD in early 2019 and 4 months later we reached 99.8% OTD and have maintained it ever since. This has opened more doors and opportunities for more work and new customers. Which means growth. This software made it possible.
I really love this software. It is designed to be a paperless system which makes record keeping much easier. Very user friendly to navigate through. It is Internet based so you can upload pictures and videos to a specific job or operation. Job costing works live all throughout the process. Machine efficiency, utilization and indirect time are very easy to track. Very easy to create your own search query and pull very specific reports that may be unique to your business. It goes on and on.
The scheduling function was a little cumbersome to use. It was difficult to re-arrange for the order desired. However, the latest upgrade corrected this problem and now has a drag and drop function that makes this process much easier and streamlined.
Holy Smokes Dan!! We'd heard that ProShop was having a positive impact, but this is huge!! Our team is jumping up and down over this review! That OTD improvement is really impressive. Well done! That's not just ProShop...that's your team. Thanks again for taking the time to leave this review! We really appreciate it! Thanks again, The ProShop Team
Linda R.
Machinery, 11-50 employees
Used daily for 1-2 years
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Proshop is so easy to work with. It is truly a new partnership.
This software can manage data anywhere.
There is nothing that I like least about this software.
Linda, It's been a pleasure to work with you and your team. You guys have a great company that is only getting better with your new lean ProShop processes, AS9100 certification, and more. We're honored to have you choose us as your partner. The ProShop Team!
Ned L.
Medical Devices, 11-50 employees
Used daily for 6-12 months
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Organizational improvements with document control and product delivery and quality
Complete continuity across our business platform. Implementation is smooth and aggressive. Integrated QMS that most competitors do not have.
Nothing that we have found to this point.
Hey Ned, Thank you so much for this review. Your company has been a pleasure to work with, not only for the implementation process, but the additional scope to help get you ISO 13485 certified. We are excited by the improvements you've been able to make and what lies ahead for your future. Thanks for choosing ProShop and letting us be part of your success. Thanks, The ProShop Team
Peter C.
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 2+ years
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Our experience is that ProShop has exposed, with real data, assumptions we have made in the past were wrong and allowed us to make the changes to improve quoting, processes and profitability. The software allows us to make this happen but it the support and advice from the ProShop personal that gave us the direction and assistance to put the system in place.
ProShop brings all your data together in one application, allowing a real time view of every aspect of your operations. It allows pro-active management, it allows real-time analysis of the progress and performance against the original plan. Having this ability, allows corrective actions to be taken and small issues do not become large expensive ones. This system is paperless gathering everything from Time Clocking to preventative maintenance schedules in one package. It allows the inputs you have been collecting in the past, by various methods, to become a database to drive decisions.
That we did not have ProShop 5 years ago!
Peter, Thank you so much for this thoughtful review! It's truly been our pleasure to work with you and your team. We're so thrilled that ProShop is providing you with these benefits and insights to improve the company. We look forward to supporting Noble for years to come. Thanks, The ProShop team
Joe P.
Aviation & Aerospace, 1-10 employees
Used daily for 2+ years
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I have been running ProShop for 4.5-yrs and have come to depend on it as much as any other asset in my business. ProShop significantly reduces time consumption in all aspects of manufacturing management from quoting to planning to purchasing and on through all needs of machine shop operations. Because this system is web based it can easily be access from any computer/tablet in the business. There...
Easy access to every piece of information in your business instantaneously. No need to hunt through filling cabinets, searching for a print from last year that had a note on it that you need. Within just a few seconds you can pull up any job you have ran and all information about that job is right where you left it.
none.
Thanks Joe!!! Really appreciate the review. It's been a pleasure working with Pearce Design for all these years.
Spencer R.
Airlines/Aviation, 1-10 employees
Used daily for 6-12 months
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Been a very positive experience! They are always super helpful if you ever have questions or are stuck on something, they will take the time to work with you through issues and will call or video chat and follow up to make sure everything is running smoothly. Everyone is very professional and open!
Very user friendly, very easy to fix any mistakes since all the boxes are text boxes that can be edited. I like the info boxes all throughout that help explain and go into details about things if you aren't sure what they are or what they might do.
Can be slightly overwhelming initially when using it but after a little bit it all starts making more and more sense.
Hey Spencer, Thank you very much for this review. We're so glad you guys have had a great experience and you find ProShop easy to use! Providing great support is really important to us, so our team will be excited to hear your feedback. Thanks! The ProShop Team
Robbie B.
Aviation & Aerospace, 51-200 employees
Used daily for 2+ years
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I began using Proshop about 3 years ago. The goal for the shop that I work at was to become AS certified and more efficient in our processing of orders. Pre-Proshop for us looked like excel spreadsheets that took hours upon hours to manipulate and keep up to date and also physically chasing orders through the shop. This was companywide from PO entry to shipping. With Proshop we are now able to see...
modular, scheduling, QA system included, all web based(use in any location)
No cons were added to this review
Thank you for the great review Robbie! Your company has done great things since bring on ProShop, it's been rewarding and fun working with you guys. Let us know whenever you need help. You know we'll be there for you! Keep up the good work!
Matthew L.
Verified reviewer
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 1-2 years
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Super easy and the folks at ProShop have been great!
It's exactly as advertised. We were using a series of un-integrated systems across our project management, inventory, purchase order and QMS systems. As expected, things weren't getting done on time and records were not kept to the level that we needed. Having everything combined into one system with real time data has made a dramatic impact on overall shop performance. Employees on the shopfloor are well versed in the various modules available and minimal training was required to get them up and running. The fact that everything is web based makes everything simple to use and pushes information around the shop immediately.
No cons to the software. Our limiting factor has been that there are so many good features and we haven't used them all yet. We're excited to link in the tooling module and part set-up features as our next step!
Holy Cow, Matt! Thank you for the awesome review. We're virtually high fiving each other from our home offices. All joking aside, we're honored to have you as a client and grateful you took the time to share your experience here! The ProShop
Richard O.
Aviation & Aerospace, 11-50 employees
Used daily for 2+ years
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Pro Shop has significantly reduced our labor rates, as it has provided us a paperless system that is real time and extremely accurate. Pro Shop is a very robust MRP software that is an all-in-one software from product concept-to invoice of orders. It manages our product and processes in such a way that we have been able to reduce our overhead while increasing production. All this while also having...
That it is an all-in-one software that gives us real time visibility from anywhere in the world.
Some software updates can be rather lengthy between releases.
Thanks Rich! You and your team have been a pleasure to work with for the last 6 years. We are hiring more developers to accelerate the implementation of our long list of feature requests. There is lots of good stuff coming in the pipeline!
Nathan V.
Machinery, 11-50 employees
Used daily for 6-12 months
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Our experience with ProShop has been excellent so far. ProShop allows everyone in our shop to access the information they need when and where they need it. Customer Service can quickly update customers on the status of their orders, and operators can easily see information needed to complete their work. The ability to attach files, pictures, videos, etc... to every area of ProShop is something that our previous ERP software was lacking. Honestly, I cannot speak highly enough about all the great things ProShop has to offer.
-Customer Service is excellent - responsive, knowledgeable, and friendly. -Quality Oriented - The quality module is extensive and made our ISO audit easier than ever before. -Web Based - Office employees have the ability to work from anywhere with an internet connection. Hyperlinks make navigation between different areas of the software easy and intuitive.
- Tracking machine and labor hours to Work Orders can be difficult for unmanned jobs where multiple people bounce back and forth between work centers.
Thank you Nathan for this review! We are so glad that ProShop is helping your company. It's working with customers like you and getting feedback on how to improve ProShop that makes it even better. We are in the process of interviewing other companies as well that do swiss type machining, to make time tracking easier for that type of work. Thanks again for your trust in us. The ProShop Team
David W.
Design, 11-50 employees
Used daily for less than 6 months
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We are a small company with about a dozen employees in total, and we are just a few months into implementing ProShop in our business. At every turn, we are continually impressed with the capabilities of the software. It will take us years to grow into the changes we intend to make to expand our business, and ProShop will be capable of handling all of it. Moving to an ERP system is an enormous commitment that should not be taken lightly. Although we are still new, learning, configuring and adjusting, we are very happy with our purchasing decision, and would make the same decision again.
I like the overall design philosophy that uses check lists and color coding to quickly evaluate shop progress. It quickly bring things to your attention, the jobs or shop issues that need to be addressed.
The learning curve and time needed to implement the software. There is so much to learn, but it is necessary to take advantage of this software. As with most things that have large learning curves, the cost is well worth the effort.
Hi David, Thank you for the review. We're honored to be a partner in your growth and success for years to come. You have a great company with a bright future. Thanks again, The ProShop Team
Laurie R.
Used daily for 2+ years
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Everything is in one place... purchase orders from customers, orders to our vendors, packing slips, work orders, contacts. It's great.
I find the advanced search function difficult to use. It is not very intuitive and sometimes cannot find the items I am searching for.
Hi Laurie, Thanks for the great review. It's been a pleasure working with you over the years. We're glad you find it helpful to be able to access everything you need to keep your customers happy in one place. The advanced query functionality is extremely powerful which means some of the query syntax can get a bit complicated. If you ever need some help or training on making a query please just...
Matthew S.
Machinery, 11-50 employees
Used daily for 2+ years
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I like everything that I have used with this software. I have used it for Quality departments and also as a production supervisor. I think this software is is very user friendly. The support from them is fantastic. They have come out to our facility a few times and I have attended a couple of on line training sessions. all of these experiences were great. I cant say much on value for our money because I do not know how much my employer paid for it. I would recommend this software to any manufacturing company.
I do not think there is anything that I do not like about the software.
Hi Matthew, Thanks so much for the great review! It's been a pleasure for our team to work with you and David. You guys have done some great things in the past 2 years and have a promising future. And we can assure you, that David thinks ProShop is great Value for Money! ;-) Thanks again, The ProShop Team
Robert P.
Aviation & Aerospace, 51-200 employees
Used daily for 2+ years
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My company evaluated many ERP systems for our 50 person machine shop in 2014 and decided upon ProShop. We selected the system because of its completely linked operational system, and because it makes it easy to be fully compliant to AS9100. We have been very happy with the transition and with the software. The built-in tools for analysis have allowed us to focus on areas of improvement, and our customers and third-party auditors have been highly impressed with the ease and speed of gathering information from the ProShop. I highly recommend this ERP system for both small and large companies.
Ease of use; powerful internal data gathering tools; easy to train operators to use; AS9100 Compatible documentation.
Limited documentation for first use or troubleshooting issues.
Thanks for the great review Robert! You guys have been a pleasure to work with. We're in the process of creating and uploading many new training videos into the help system. You'll be able to check those out soon. Thanks Again!
Brannon M.
Verified reviewer
Aviation & Aerospace, 11-50 employees
Used daily for 2+ years
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My overall experience with ProShop has been exceptional. Not only do they have a great product they know manufacturing!
ProShop is a game changer. There are too many to functions of the software that help me do my job, as well as help others to list here. Some of the main features that help me as the Production manager are: Time Tracking, Profit tracking and traceability. On top of an overall great product Proshop's customer service is top notch. From implementation to continual support Proshop has responded quickly, and accurately.
I have not found many issues, only recommendation would be to have a calendar function.
Thanks Brannon!! It's been such a pleasure working with such a great group of professionals at Faircloth. We appreciate the comments and look forwar to pushing hard to make ProShop even better all the time. It's companies like yours that make our efforts meaningful.
Pamela N.
Verified reviewer
Medical Devices, 11-50 employees
Used daily for 1-2 years
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Not only part traceability but "User" traceability which holds accountability to each user. We have found that our reporting is easier, our internal auditing is easier due to all the reporting which we sample audited to verify if accurate and it is. We are hoping to learn more each day and believe that we are only utilizing about 60% of its capability so far. We implemented the software July 1 2018.
The drill down to follow the trail, the traceability of each transaction and the built in QMS -- Most of all the SUPPORT is beyond anyone's expectations. We have used other ERP software before and found the support to be very limited.
At first it is all overwhelming to anyone as there are so many views and options. However, once you begin to see how it works, you start catching on.
Hi Pam, Thank you so much for the great review. It's been such a pleasure working with you and your team. You guys have done such great things so far, we're excited to see what you can do when you learn the last 40%! ;-) Keep coming to those client webinars and you'll keep learning! Thanks again, The ProShop Team
Rene A.
Automotive, 11-50 employees
Used daily for 1-2 years
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It is a lot of upfront work but really speeds the repeat orders. It has speed up our Quality Audits.
The quality standard, manual, tasks and training all link together. Document control is a big help. Equipment list to track maintenance and calibration.
Needs a lot of updating from machining needs to wire harness needs. We have not been able to link our request for quote through our website into ProShop. We need to manually input them.
Adrian S.
Verified reviewer
Used daily for 1-2 years
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Increase productivity, increased profits, increase in customer satisfaction.
From the moment you start using Proshop running your business is so much more streamlined and efficient. Proshop is by far the best ERP/QMS/MES software on the market today. Proshop definitely gives us a competitive advantage.
Being based in Melbourne Australia, some of the terminology in the software was a little unfamiliar, but the team at Proshop did an awesome job working with us to help implement the system.
Thank you so much for this enthusiastic review Adrian! We know there may have been a little apprehension to be our first customer outside of North America. You guys have done amazing and thank you for referral to the other shop in the area! They're getting implemented now and maybe we'll need to open a Melbourne office soon. I'll volunteer for that one!! We were also particularly proud of you guys when you became the first company in all of Australia to become certified to revision D of AS9100. And you did it using ProShop. That was an exciting day for us in the office. Thanks again!
Dan F.
Medical Devices, 1-10 employees
Used daily for 1-2 years
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ProShop keeps my whole shop on the same page. The Adion support staff is truly exceptional and always available to work through new challenges. The software and staff have never let us down.
ProShop handles everything from estimating through invoicing and all the critical details in between. I especially like the versatility and flexibility--it moves as fast as we need and leaves a perfect record. I grin every time I have to look for something and find it at my finger tips.
With capability comes some complexity, but is is absolutely worth the effort. The more I learn, the more I am impressed.
Thanks for your review Dan! This is especially satisfying coming from you. We appreciate you keeping us on our toes with your questions and your analytical approach to implementation. It's clients like you who really help to drive us to make ProShop better than ever. We are grateful you chose ProShop to help build the foundation of your world class business processes. We look forward to a long partnership with you.
Jason B.
Verified reviewer
Machinery, 1-10 employees
Used daily for 6-12 months
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With adding Proshop as our ERP system, it has made it to were I am able to easily see what is going on in the shop and also plan for upcoming work. Before Proshop, we were late 20% of the time on our orders due to over scheduling and materials not arriving on time to compete the project. We are now able to maintain a 95% on time delivery. This has helped us to make more money and take on more work.
We like using Proshop because it is a paperless ERP system that our employees use daily for time tracking and work orders and all info is real time. Inspection, Training and preventative maintenance are all handle in Proshop without having to have different spreadsheets or software. This has made maintaining our ISO 9001 quality system a lot easier than our old software system.
It would be nice if some of the modules were mobile friendly.
Thank you very much Jason. Watching your total company transformation, and having you tell us it was inspired by implementing ProShop is truly why we are in this business. You are doing fantastic work and we are grateful to be your partner. Thank You! And we are working on mobile responsive pages. We'll reach out to get your thoughts on what you want see most.
DEBBIE S.
Machinery, 11-50 employees
Used daily for 1-2 years
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The ProShop team has been great. There are there for us whenever we need them. The software has helped us become more efficient in many areas from estimating to production. We are able to keep track of where jobs within the shop and when they are out for outside processes. We have a much better handle on the actual cost to produce our products, which among other things has made us more competitive. All this and we have just scratched the surface on utilizing all the ProShop has to offer.
Estimating and cost analysis. It's helped us to more accurately estimate the cost of the fasteners we manufacture.
Lacking some reports I'd like, but features are constantly being updated and added.
Hi Debbie, Thank you for this review! We're really pleased that ProShop has helped you become more competitive and get a handle on job costing. We look forward to supporting you, and you'll be really pleased to see the new reporting features coming out soon. A whole new and very comprehensive system for reporting, building dashboards, etc. It'll be cool! Thanks again, The ProShop Team
SCOTT S.
Machinery, 1-10 employees
Used daily for less than 6 months
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My company has always relied on personalities, now it relies on systems. I can control and communicate so much better with my team. They will always know what to do and how to do it.
This product is revolutionizing my company. These guys have done all the heavy lifting so that I can work on my business while the system works the business.
This system is very configurable. That means there is a lot to learn. Its a Marathon. It takes a lot of time to get up and running but I can already see how beneficial it will be. Even now my estimating process is totally integrated and seamless.
Hey Scott, You made our week here with this great review!! We are so thrilled for you and excited to see what you and your company do with ProShop as the backbone of your growth. Thank you for choosing ProShop and trusting us as a partner to help you. And thank you for taking the time to leave us this review. We really appreciate it. Cheers, The ProShop Team