ProShop Reviews

ProShop has been a game changer for us. We were moving away from 35+ years of a paper copy centric system and magnetic job board and we haven't looked back. We now know we have all of the part information in one place and all of that relevant info is making it to floor. We are much more confident when estimating cost and lead time, and watching the work move though the shop in real time ensures we...

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Occasionally our specific company needs may follow a slightly different work work path as Proshop. Almost always however the team at Adion is able to help come up with a way to make it work for our application and they have a great feature request system for making suggestions.

Hey Bryce, Thank you so much for the great review! It's been an honor and pleasure to work with you and your team. Your dediction to continuous improvment and having a world class operation is inspiring for us. Great work on the progress you've made, and we look forward to partnering with you for many years to come.

The thing I like the most about proshop is that it covers all the bases and then some. Right now, our shop does not have a dedicated sales team, but when it does, Proshop will support it. Same goes with inspection, shipping, accounting, and of course every task you could ever think of on the shop floor. Better yet is the fact that if you choose NOT to use certain features of Proshop, it does not cripple the shops functionality. It is not an All or Nothing ERP, meaning that you can take the time needed to grow into it without killing your throughput during the learning curve.

I think that the multi-layer assembly quoting could use some work. Adding the ability to pull multi-tiered price-breaks for a high number of purchased parts in complex assemblies is an area that needs improvement. On day-to-day Job shop projects, I would find it hard to dig out a weakness in ProShop.

Thanks for the enthusiastic and thoughtful review. It's great to hear how ProShop is helping your company grow and be more competitive. We love to hear how ProShop has helped your employees be more self-sufficient! That's what it's all about. Thank you for the feedback about multi-tiered price breaks! We couldn't agree more. That is very high on our list as a new feature and should be in place soon. Keep the feedback coming!

Proshop is in all in one tool for our business. From quotes to cash Proshop does it all. This software helps everyone from the office to the manufacturing floor get the information they need to do their job. We finally did our first quality audit with Proshop and it was a breeze.

A few hiccups as with every ERP but the customer service make up for it 10x. If you have any questions they are there till help.

Hi Vivek, Thank you so much for this review! It's been a true pleasure working with your team. It's been fun for us to watch the changes you've been able to make to improve the company. And congrats on the quality audit! Thank you! The ProShop Team

I really love this software. It is designed to be a paperless system which makes record keeping much easier. Very user friendly to navigate through. It is Internet based so you can upload pictures and videos to a specific job or operation. Job costing works live all throughout the process. Machine efficiency, utilization and indirect time are very easy to track. Very easy to create your own search query and pull very specific reports that may be unique to your business. It goes on and on.

The scheduling function was a little cumbersome to use. It was difficult to re-arrange for the order desired. However, the latest upgrade corrected this problem and now has a drag and drop function that makes this process much easier and streamlined.

Holy Smokes Dan!! We'd heard that ProShop was having a positive impact, but this is huge!! Our team is jumping up and down over this review! That OTD improvement is really impressive. Well done! That's not just ProShop...that's your team. Thanks again for taking the time to leave this review! We really appreciate it! Thanks again, The ProShop Team

This software can manage data anywhere.

There is nothing that I like least about this software.

Linda, It's been a pleasure to work with you and your team. You guys have a great company that is only getting better with your new lean ProShop processes, AS9100 certification, and more. We're honored to have you choose us as your partner. The ProShop Team!

Complete continuity across our business platform. Implementation is smooth and aggressive. Integrated QMS that most competitors do not have.

Nothing that we have found to this point.

Hey Ned, Thank you so much for this review. Your company has been a pleasure to work with, not only for the implementation process, but the additional scope to help get you ISO 13485 certified. We are excited by the improvements you've been able to make and what lies ahead for your future. Thanks for choosing ProShop and letting us be part of your success. Thanks, The ProShop Team

ProShop brings all your data together in one application, allowing a real time view of every aspect of your operations. It allows pro-active management, it allows real-time analysis of the progress and performance against the original plan. Having this ability, allows corrective actions to be taken and small issues do not become large expensive ones. This system is paperless gathering everything from Time Clocking to preventative maintenance schedules in one package. It allows the inputs you have been collecting in the past, by various methods, to become a database to drive decisions.

That we did not have ProShop 5 years ago!

Peter, Thank you so much for this thoughtful review! It's truly been our pleasure to work with you and your team. We're so thrilled that ProShop is providing you with these benefits and insights to improve the company. We look forward to supporting Noble for years to come. Thanks, The ProShop team

Easy access to every piece of information in your business instantaneously. No need to hunt through filling cabinets, searching for a print from last year that had a note on it that you need. Within just a few seconds you can pull up any job you have ran and all information about that job is right where you left it.

none.

Thanks Joe!!! Really appreciate the review. It's been a pleasure working with Pearce Design for all these years.

Very user friendly, very easy to fix any mistakes since all the boxes are text boxes that can be edited. I like the info boxes all throughout that help explain and go into details about things if you aren't sure what they are or what they might do.

Can be slightly overwhelming initially when using it but after a little bit it all starts making more and more sense.

Hey Spencer, Thank you very much for this review. We're so glad you guys have had a great experience and you find ProShop easy to use! Providing great support is really important to us, so our team will be excited to hear your feedback. Thanks! The ProShop Team

modular, scheduling, QA system included, all web based(use in any location)

No cons were added to this review

Thank you for the great review Robbie! Your company has done great things since bring on ProShop, it's been rewarding and fun working with you guys. Let us know whenever you need help. You know we'll be there for you! Keep up the good work!

It's exactly as advertised. We were using a series of un-integrated systems across our project management, inventory, purchase order and QMS systems. As expected, things weren't getting done on time and records were not kept to the level that we needed. Having everything combined into one system with real time data has made a dramatic impact on overall shop performance. Employees on the shopfloor are well versed in the various modules available and minimal training was required to get them up and running. The fact that everything is web based makes everything simple to use and pushes information around the shop immediately.

No cons to the software. Our limiting factor has been that there are so many good features and we haven't used them all yet. We're excited to link in the tooling module and part set-up features as our next step!

Holy Cow, Matt! Thank you for the awesome review. We're virtually high fiving each other from our home offices. All joking aside, we're honored to have you as a client and grateful you took the time to share your experience here! The ProShop

That it is an all-in-one software that gives us real time visibility from anywhere in the world.

Some software updates can be rather lengthy between releases.

Thanks Rich! You and your team have been a pleasure to work with for the last 6 years. We are hiring more developers to accelerate the implementation of our long list of feature requests. There is lots of good stuff coming in the pipeline!

-Customer Service is excellent - responsive, knowledgeable, and friendly. -Quality Oriented - The quality module is extensive and made our ISO audit easier than ever before. -Web Based - Office employees have the ability to work from anywhere with an internet connection. Hyperlinks make navigation between different areas of the software easy and intuitive.

- Tracking machine and labor hours to Work Orders can be difficult for unmanned jobs where multiple people bounce back and forth between work centers.

Thank you Nathan for this review! We are so glad that ProShop is helping your company. It's working with customers like you and getting feedback on how to improve ProShop that makes it even better. We are in the process of interviewing other companies as well that do swiss type machining, to make time tracking easier for that type of work. Thanks again for your trust in us. The ProShop Team

I like the overall design philosophy that uses check lists and color coding to quickly evaluate shop progress. It quickly bring things to your attention, the jobs or shop issues that need to be addressed.

The learning curve and time needed to implement the software. There is so much to learn, but it is necessary to take advantage of this software. As with most things that have large learning curves, the cost is well worth the effort.

Hi David, Thank you for the review. We're honored to be a partner in your growth and success for years to come. You have a great company with a bright future. Thanks again, The ProShop Team

Everything is in one place... purchase orders from customers, orders to our vendors, packing slips, work orders, contacts. It's great.

I find the advanced search function difficult to use. It is not very intuitive and sometimes cannot find the items I am searching for.

Hi Laurie, Thanks for the great review. It's been a pleasure working with you over the years. We're glad you find it helpful to be able to access everything you need to keep your customers happy in one place. The advanced query functionality is extremely powerful which means some of the query syntax can get a bit complicated. If you ever need some help or training on making a query please just...

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I like everything that I have used with this software. I have used it for Quality departments and also as a production supervisor. I think this software is is very user friendly. The support from them is fantastic. They have come out to our facility a few times and I have attended a couple of on line training sessions. all of these experiences were great. I cant say much on value for our money because I do not know how much my employer paid for it. I would recommend this software to any manufacturing company.

I do not think there is anything that I do not like about the software.

Hi Matthew, Thanks so much for the great review! It's been a pleasure for our team to work with you and David. You guys have done some great things in the past 2 years and have a promising future. And we can assure you, that David thinks ProShop is great Value for Money! ;-) Thanks again, The ProShop Team

Ease of use; powerful internal data gathering tools; easy to train operators to use; AS9100 Compatible documentation.

Limited documentation for first use or troubleshooting issues.

Thanks for the great review Robert! You guys have been a pleasure to work with. We're in the process of creating and uploading many new training videos into the help system. You'll be able to check those out soon. Thanks Again!

ProShop is a game changer. There are too many to functions of the software that help me do my job, as well as help others to list here. Some of the main features that help me as the Production manager are: Time Tracking, Profit tracking and traceability. On top of an overall great product Proshop's customer service is top notch. From implementation to continual support Proshop has responded quickly, and accurately.

I have not found many issues, only recommendation would be to have a calendar function.

Thanks Brannon!! It's been such a pleasure working with such a great group of professionals at Faircloth. We appreciate the comments and look forwar to pushing hard to make ProShop even better all the time. It's companies like yours that make our efforts meaningful.

The drill down to follow the trail, the traceability of each transaction and the built in QMS -- Most of all the SUPPORT is beyond anyone's expectations. We have used other ERP software before and found the support to be very limited.

At first it is all overwhelming to anyone as there are so many views and options. However, once you begin to see how it works, you start catching on.

Hi Pam, Thank you so much for the great review. It's been such a pleasure working with you and your team. You guys have done such great things so far, we're excited to see what you can do when you learn the last 40%! ;-) Keep coming to those client webinars and you'll keep learning! Thanks again, The ProShop Team

The quality standard, manual, tasks and training all link together. Document control is a big help. Equipment list to track maintenance and calibration.

Needs a lot of updating from machining needs to wire harness needs. We have not been able to link our request for quote through our website into ProShop. We need to manually input them.

From the moment you start using Proshop running your business is so much more streamlined and efficient. Proshop is by far the best ERP/QMS/MES software on the market today. Proshop definitely gives us a competitive advantage.

Being based in Melbourne Australia, some of the terminology in the software was a little unfamiliar, but the team at Proshop did an awesome job working with us to help implement the system.

Thank you so much for this enthusiastic review Adrian! We know there may have been a little apprehension to be our first customer outside of North America. You guys have done amazing and thank you for referral to the other shop in the area! They're getting implemented now and maybe we'll need to open a Melbourne office soon. I'll volunteer for that one!! We were also particularly proud of you guys when you became the first company in all of Australia to become certified to revision D of AS9100. And you did it using ProShop. That was an exciting day for us in the office. Thanks again!

ProShop handles everything from estimating through invoicing and all the critical details in between. I especially like the versatility and flexibility--it moves as fast as we need and leaves a perfect record. I grin every time I have to look for something and find it at my finger tips.

With capability comes some complexity, but is is absolutely worth the effort. The more I learn, the more I am impressed.

Thanks for your review Dan! This is especially satisfying coming from you. We appreciate you keeping us on our toes with your questions and your analytical approach to implementation. It's clients like you who really help to drive us to make ProShop better than ever. We are grateful you chose ProShop to help build the foundation of your world class business processes. We look forward to a long partnership with you.

We like using Proshop because it is a paperless ERP system that our employees use daily for time tracking and work orders and all info is real time. Inspection, Training and preventative maintenance are all handle in Proshop without having to have different spreadsheets or software. This has made maintaining our ISO 9001 quality system a lot easier than our old software system.

It would be nice if some of the modules were mobile friendly.

Thank you very much Jason. Watching your total company transformation, and having you tell us it was inspired by implementing ProShop is truly why we are in this business. You are doing fantastic work and we are grateful to be your partner. Thank You! And we are working on mobile responsive pages. We'll reach out to get your thoughts on what you want see most.

Estimating and cost analysis. It's helped us to more accurately estimate the cost of the fasteners we manufacture.

Lacking some reports I'd like, but features are constantly being updated and added.

Hi Debbie, Thank you for this review! We're really pleased that ProShop has helped you become more competitive and get a handle on job costing. We look forward to supporting you, and you'll be really pleased to see the new reporting features coming out soon. A whole new and very comprehensive system for reporting, building dashboards, etc. It'll be cool! Thanks again, The ProShop Team

This product is revolutionizing my company. These guys have done all the heavy lifting so that I can work on my business while the system works the business.

This system is very configurable. That means there is a lot to learn. Its a Marathon. It takes a lot of time to get up and running but I can already see how beneficial it will be. Even now my estimating process is totally integrated and seamless.

Hey Scott, You made our week here with this great review!! We are so thrilled for you and excited to see what you and your company do with ProShop as the backbone of your growth. Thank you for choosing ProShop and trusting us as a partner to help you. And thank you for taking the time to leave us this review. We really appreciate it. Cheers, The ProShop Team