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Better
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build Excellence
Table of Contents
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Find out with a
Better - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Better overview
What is Better?
Better Software has a foundation to connect Franchisors with Franchisees. Franchisor tools to control the Franchise brand with a clear view of franchise activities. Franchisees have the ability to run day to day operations seamlessly.
Specializing in field and home services, Better offers many beneficial features to the Franchisor, Franchisee, all the way down to the techs in the field. Features include: CRM, Invoicing, Scheduling, Text Messaging, Reporting, Tons of Customization, and much more
Key benefits of using Better
Simply designed, quality technology to help franchisees operate their location. Provides franchisors with full control and oversight of how locations are performing while also collecting accurate royalties.
A company whose primary focus is franchising and building quality tools that will ensure your success.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Stability
Better’s user interface
Better pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.1
Ease of use
4.1
Customer support
4.8
Reviews sentiment
What do users say about Better?
Users say Better offers responsive and knowledgeable customer support, with staff available to quickly resolve issues and guide them through transitions. They find the support team helpful, attentive, and patient, which makes problem-solving easier and improves their overall experience. Some mention that support is not always available 24/7 and that solutions can be delayed if the right person is not reached. They appreciate the software’s user-friendly interface and easy navigation, which saves time and simplifies daily tasks. However, some find certain features and reporting tools confusing or time-consuming, and they encounter occasional bugs and crashes.
Select to learn more
Who uses Better?
Based on 81 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Better's key features
Most critical features, based on insights from Better users:
All Better features
Features rating:
Better alternatives
Better
Starting from
80
Per month
Kickserv
Starting from
60
Per month
ArboStar
Starting from
150
Per month
Acumatica Cloud ERP
Starting from
No pricing info
Better pricing
Value for money rating:
Starting from
80
Per month
Flat Rate
User opinions about Better price and value
Value for money rating:
To see what individual users think of Better's price and value, check out the review snippets below.
Kassia W.
Account Manager
Mark H.
Owner
Better integrations (10)
Better customer support
What do users say about Better customer support?
Customer support rating:
We analyzed 49 verified user reviews to identify positive and negative aspects of Better customer support.
Widely noted by reviewers, Better's customer support is fast, responsive, and available almost around the clock.
A number of users highlight the real-time chat support, often connecting with a live agent in under two minutes.
Multiple users appreciate that support staff are knowledgeable, patient, and provide clear, helpful solutions.
A fair number of users value always reaching real people, never dealing with automated systems or long wait times.
Support options
Training options
To see what individual users say about Better's customer support, check out the review snippets below.
“Their customer service is leaps and bounds above everyone else. If I have a question about ANYTHING, I can hop on the chat and be talking with someone in real time in less than 2 minutes. ”
Christophe R.
Owner
“Customer support is excellent. If we ever have a question or do not know something, customer support gets back to us with a solution very quickly. ”
Anjeli S.
owner
“I was able to learn the system and when confronted with problems, the service was fantastic in problem resolution!”
Shawn S.
Manager
Better FAQs
Better has the following pricing plans:
Starting from: $80.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Better?
Better has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Better support?
Better supports the following languages:
English
Q. Does Better support mobile devices?
Better supports the following devices:
Android, iPad, iPhone
Q. Does Better offer an API?
No, Better does not have an API available.
Q. What other apps does Better integrate with?
Better integrates with the following applications:
authorize.net, QuickBooks Online Advanced, WordPress, Gravity Forms, Stripe, QuickBooks Online, Google Calendar, Emma by Marigold, Google Maps, Intercom
Q. What level of support does Better offer?
Better offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base