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UiPath
5
439
4
265
3
16
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
(RPA) AI-powered hyperautomation Robotic Process Automation
Table of Contents
UiPath - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
UiPath overview
Based on 721 verified user reviews
What is UiPath?
By industry, UiPath reviewers are most commonly professionals in information technology and services (42%). The most frequent use case for UiPath cited by reviewers is robotic process automation (80% of reviewers).
What do users say about UiPath pricing?
Reviewers indicate UiPath’s free community version is valuable for testing and development, and some reviewers appreciate its competitive pricing and balance of price and functionality. However, some reviewers feel enterprise costs are high and unpredictable, especially for small businesses.
What are the most popular integrations for UiPath?
The UiPath integration most frequently cited by reviewers is Microsoft Excel, a spreadsheet product rated 4.6 out of 5 for its integration with UiPath.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Automation
Training and Learning Curve
Drag and Drop
Bugs and Issues
Complex and costly licensing
Selector complexity and limitations
UiPath’s user interface
UiPath review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about UiPath?
Users think UiPath streamlines automation of repetitive tasks, boosts productivity, and reduces manual errors across various business processes. They report that it saves significant time, is compatible with many applications, and allows both technical and non-technical staff to create workflows with minimal coding. They appreciate its robust development environment, active community, and extensive learning resources like UiPath Academy.
Reviewers indicate the user interface is intuitive and user-friendly, making onboarding easy, though some find initial complexity and occasional bugs. They say error handling is effective, but note sporadic crashes and confusing messages. Some mention a steeper learning curve for advanced features.
Select to learn more
Who uses UiPath?
Based on 721 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
UiPath's key features
Most critical features, based on insights from UiPath users:
All UiPath features
Features rating:
UiPath alternatives
UiPath
Starting from
420
Per month
Workato
Starting from
No pricing info
Apify
Starting from
29
Per month
Microsoft Power Automate
Starting from
15
/user
Per month
UiPath pricing
Pricing plans
Pricing details:
Enterprise and medium businesses
No pricing info
Features included:
- Action Centers
- AI Center
- Attended Robots
- Automation Hub
- Chatbots
- Data Service
- Integration Service
- Standard Support
- Studio and Studiox
- Task Captures
- Task Manager
- Task Mining
- Test Robots
- Unattended Robots
- Unlimited Apps
- Unlimited Tenants
User opinions about UiPath price and value
Value for money rating:
To see what individual users think of UiPath's price and value, check out the review snippets below.
Manish S.
AI and Automation Engineer
Lance W.
Software Engineer
UiPath integrations (9)
Integrations rated by users
We looked at 721 user reviews to identify which products are mentioned as UiPath integrations and how users feel about them.
Integration rating: 4.5 (15)
Integration rating: 5.0 (9)
Integration rating: 4.8 (5)
“I receive immediate notifications”
Maria N.
Founder and FL Licensed Holistic Esthetician
Integration rating: 5.0 (4)
Integration rating: 4.7 (4)
“Per utilizzare la suite di google.”
Augusto C.
Docente di Diritto ed Economia
Integration rating: 5.0 (3)
UiPath customer support
What do users say about UiPath customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of UiPath customer support.
A significant portion of users find UiPath customer support responsive, helpful, and quick to resolve issues.
Widespread user sentiment highlights easy ticket raising, excellent guidance for learners, and 24/7 support availability.
A small group of reviewers mention slow or unclear responses, delays in technical support, and occasional difficulty getting help.
Support options
Training options
To see what individual users say about UiPath's customer support, check out the review snippets below.
“In case of any issue comes in we can easily raise a ticket, Uipath support time will help us mediately.”
Melshika D.
Associate
“Customer service did not bother to help at all, they said they will reach out when an agent is available and nothing happened, I had to keep following up myself and when I complained about the wait time they said they are busy.”
Dardan M.
Sales Director
UiPath FAQs
Q. What is UiPath used for?
UiPath Robotic Process Automation is a cloud-based solution which helps businesses & government organizations design & manage attended & unattended automation tasks to streamlining front-office activities. UiPath RPA lets users store multiple licenses in a unified database for future reference. Key features of UiPath RPA include code-free development, optical character recognition (OCR), AI/machine learning, image recognition, and a process builder. The platform's studio module allows teams to design workflows by using various technical languages such as C#, Java, VB.Net, and Python. UiPath RPA provides a unified dashboard to monitor digital workflows in real-time using web browsers, as well as mobile applications. UiPath RPA comes with multiple deployment models depending on individual requirements. The platform's robot module supports the autonomous functioning of unattended robots, enabling users to handle back-end activities including data processing. The AI-enabled platform offers robots which can operate on numerous legacy systems including desktop, SAP, Citrix, mainframe, and more.
Q. Does UiPath support mobile devices?
UiPath supports the following devices:
Android, iPad, iPhone
Q. What level of support does UiPath offer?
UiPath offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
