xTuple Pricing, Features, Reviews & Alternatives

Pros
Free version - I use the Postbooks version since cost is a big factor for me and I don't need most of the features. Adaptable - I used it in a previous business where I had inventory and did some creation of videos on DVDs. It tracked inventory from items used to create the finished DVDs and package, publish, and ship them. I now use it in my real estate business just for accounting. Has many capabilities many of which I do not personally use, but they are there if you need them.

Cons
Complex - because it has so many capabilities, it is complex and can be hard to learn. Documentation can be a bit sparse. Constrained - Forces a work flow which is great for larger business but can make a task tedious for a sole proprietor. CRM - is designed for sales of products which is what this software is designed around. I am now a REALTOR® and the CRM does not fit the model a REALTOR® uses. Too platform specific - It used to run on Fedora and other Linus flavors. Now it is limited to Ubuntu and tends to lag, as Ubuntu does, behind the security updates. It runs on Windows. I now run my database on Linux and have to use a Windows client since there is not a client that runs on Fedora. I suggested to the developers that xTuple/Postbooks should be developed on Linux as a Flatpak project but never heard anything back.

Rating breakdown

Likelihood to recommend: 8/10

Pros
- Decent import system to load up your data - Flexible system that allows a wide range of manufacturing and options - Easy access to SQL tables which allow you to write your own tools if xTuple is missing something you need - Under active development, and with a good user forum

Cons
- Despite the licensing being the single most expensive SW cost for our company, support is virtually non existent. It is an additional cost and the options are expensive, confusing and often rely on 'partners' who don't always know much about the system. Documentation does exist but is often hard to find on the xTuple website. A skilled technical team will be needed to implement and set up the complex options and work flows. - xTuple is putting lots of effort on eCommerce additions, but less on the fundamentals of the package. Silly issues make for large problems: -- User permissions can only be added one at a time (no multi select) -- Payments are still based on the idea of paper cheques with no shortcuts for cash/card payments. No simple export options for upload for wire processing) -- The multi currency system is basic and has issues (silly rounding errors, Bank reconciliation and GL accounts don't match and can't be corrected, 'extra' currency transactions generated by some operations break AR balance)

Rating breakdown

Likelihood to recommend: 6/10

Pros
Has a Mac based client. Has the option for on-site server or cloud server. Highly customizable reporting capabilities. A decent amount of customizing interface windows. We have several very custom reports and some interface changes that have been made by a 3rd party developer. A lot of features, some we're still learning to use in an optimal way.

Cons
The report editor is weak, at least up through 4.8.1. Text boxes don't auto-wrap making form design difficult. This is a challenge even for our 3rd party developer that uses it all the time. Not the most intuitive - interlinks between data sets is weak at best. Often we find ourselves needing to write somethings down from one inquiry to then go to the next, and the next to find what we need. MAS200 was much better in this regard. Several accounting features that I do not use are also reported to have similar limitations as compared to MAS200. No bug patches. Free updates while using the cloud sever are great, but any customization throws a slight wrench into that. Several bugs that we deal with have been fixed in newer versions but are not available as patches to our version. Since we have some significant customization, the actual upgrade cost keeps us from updating frequently.

Rating breakdown

Pros
It's a true ERP/accounting software suite that covers all aspects of a business. There's no cheating when posting transactions. It forces you to get to know actual accounting principles and follow them. I also like that it is platform agnostic. I prefer Linux to Windows, and the software runs on both. This versatility also runs to the database back end; I'm using PostgreSQL on Linux, which is quick and clean for my needs. My accountant loves it, since it does what an accounting package is supposed to do, and not let me delete things if I screw up. The entry-level offering, PostBooks, is free. You can request a free license key for up to four (4) users, running concurrently, which for small businesses or startups is fantastic! The database engine runs on a small server (Windows or linux), and users run the self-contained user interfaces from their desktops - no real installation needed there. If you wish to increase your footprint, additional licensing is available. Forms and reports are fully customizable. With a little bit of time and motivation, you can create any form you wish and configure the environment exactly to your tastes.

Cons
It takes time to master the application if you are not familiar with accounting practices and principles. Being a small businessman who specializes in IT, I'm not accustomed to think in the ways of balancing buckets. It's not Quickbooks (whatever that means). Office managers and financial people continually ask me why I should use something that's off the beaten path with respect to small businesses. Of course, I give them the reasons above. Needless to say, the argument inevitably comes back, "Quickbooks is still easier to use." It's not easy to back out stupid mistakes. Again, this is an "operator issue". A non-accountant really needs to be trained properly to fully utilize the power of this application.

Rating breakdown

Likelihood to recommend: 10/10

Pros
multi-platform customizable: forms and reports structured work flow: modules link together properly (from sales to purchasing to inventory to manufacturing to shipments etc) has expected and comprehensive list of data: AP, AR, INV, WIP, PO, Sales, Customers, etc

Cons
poorly integrated extensions (eg time and expense) data entry forms are clunky for bulk entry UX forms not consistent (over time the UX standards have changed, older forms have not been updated to use newer UX) automation of import/export is clunky (it works, but not intuitive to configure) chart of accounts and posting are very traditional approach, so cumbersome to fix data entry mistakes. need manufacturing edition if doing manufacturing; base model has too many key manufacturing features disabled.

Rating breakdown

Likelihood to recommend: 6/10