xTuple Reviews

Inventory tracking and financial tracking and reports. The sales module also provides needed reports and information

Currently the CRM does not allow us to track conversion rates or other metrics. It does not provide any true metric reporting features. We have had to purchase outside software and now the sales team is having to update two separate databases. This was one thing I was hoping to avoid. The same is true for project management.

Carol - Thank you for a great review. You are correct: xTuple is not a very metric-oriented system. It wasn't designed for modern marketers and business analysts. It's more of a data collection and repository system. However, your review is a very good example of giving us helpful information on where the product could be improved. We're actually working on integrations with other softwares (such as...

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Because it is open-source, there is nearly indefinite scalablity if you take the time to plan ahead of launch.

The flip-side of the customizable nature of the system was that much of what we did felt like we were building the system rather than just migrating to it. This was in 2009, I'm sure many features that we and others 'sponsored' are now baked-in for new licensees.

Thanks, Chris, for reviewing your xTuple Manufacturing software. This system was built for companies just like yours. ERP is definitely not for the easily intimidated. You've used the system for quite a long time; if you're on an older version, there's a lot of functionality and features you're missing. Please reach back to us; our goal is your success!

The flexibility of development and multi platform availability is phenomenal. The training classes while very full of information are not

warehouse management permission structure could be more detailed, quality testing is not a feature of the system yet.

Thanks for your review. We appreciate your confidence in us. Are you planning to upgrade to the next major version 5.0?? Let's ensure you're getting all that you need out of xTuple. https://xtuple.com/contact-professional-services

Potentially, it would fit perfectly for our business model

The set up was incorrect, 4years later still some problems not enough information and help

Hi, Jess - Thank you for your review. Customization is key for any software to be flexible enough for growing businesses. Let's talk again and ensure you have the correct setup: https://xtuple.com/contact-us

it's all in one functionality. the CRM workbenches allow you to manage your customers and vendors with ease.

reporting is not as advanced, not enough search parameter options.

Thank you for your review and your longtime use and investment in xTuple PostBooks¿ in the Cloud. ERP is the heart and lungs of your organization. Re: getting help with reporting. We¿ve got lots of self-help resources at https://xTupleUniversity.com and the xTuple Community is available for help at https://forums.xtuple.com. Please give them a try! Or let us know how else we can help.

Fairly straight forward ERP CRM is good Traceability is good

but handling of blanket customer orders is not good. Manuals not real good on defining use. Very high level and not sufficient to train people. Quality process is not consistent with industry requirements of 8D reporting

Thank you, Darryl, for your review and your long-term use of xTuple, not to mention recommendations over the years to your business friends. Please be sure to let us know how we can help to improve your experience with the software even more: https://xtuple.com/contact-us

Intuitiveness for me and the customers I worked to implement

The online help could be improved a bit

Thank you for your review and so glad to hear you're engaged in ERP support with a valuable xTuple customer. We're always working diligently to improve support options. Have you thought of becoming an ERP consultant with xTuple's program? When it comes to small business, the ERP emperors have no clothes¿ Watch for us to change the game and launch a new category of solutions (and VAR program) in September 2019!

xTuple is very personable and easy to "get to know" It also allows one to tailor it to their specific business for the most part. There is plenty of support too. Both from purchased and community.

I really can't think of any right now.

Thank you for your glowing review, Frederick. What version of free PostBooks¿ are you on? Can you chat with xTuple¿s process guy? He'd be curious to know how you're using the system, to help inform others who are in similar aviation businesses! Message us: https://xtuple.com/contact-marketing Be sure to get the latest update for your software and renew your free license key: https://xtuple.com/products/postbooks/license-key-registration

I like how you can integrate it across different platforms. Further, specialized features and functionality can be integrated with their open source solution.

I dislike that a lot of the key features we needed required the help of a consultant and some feature development.

Thanks Shubh. Watch for xTuple to shake up a 40+ year old industry with a new option in September 2019!

I like the ease of use it provides and the ability to customise. There is excellent support and forums with help available.

Setting up can be tricky if your not comfortable with installing SQL and other support it requires but there are comprehensive guides and lots of support available.

Thank you, Lee, for your review and your long-term use of xTuple. What version of free PostBooks¿ are you on? Can you chat with xTuple¿s process guy? He'd be curious to know how you're using the system, to help inform others who are in similar businesses! Message us: https://xtuple.com/contact-marketing

Great inventory and manufacturing controls. I'm very confident if I grow Xtuple is the way to go. I've used quickbooks before and hate it. Xtuple is not the easiest thing to set up but it's not too much harder than others out there that have the same or less functionality.

Setting up automatic local backups are tough, wanted to set up Barman but was taking too much time. Tried another app but could not figure out how to restore my database with the backups it makes. Backing up manually using pgAdminIII is what I have to do now and it's not that bad really as long as a person remembers to do it. Ease of use setting up database and backing up could be better, but functionality is more important

Thanks for the review as a user of the free and open source version of PostBooks¿, a great alternative to QuickBooks for your growing business (hence the name -post- quickbooks). We¿d like to help with your need to upgrade. Please contact us: https://xtuple.com/contact-professional-services.

Very powerful. Provides us with accurate information, once one really knows how the program works. Compared to other ERP programs, it is a lot less costly.

Reconciliation feature needs a lot of work. Look at Quickbooks to see how easy it is. Still need the ability to print a P&L for a specific period that can be adjusted(e.g. 1 days or 1 week). Not easy to customize(need to be a programmer) Would like to see it work better in a Mac environment (ability to magnify screen when needed) Would like to see an app that I can use on my iPad

Thank you, David, for your honest review and your investment in xTuple Manufacturing. RE: your P&L, here¿s some great tutorials on the Financial reporting engine (FRE); it¿s really a robust reporting tool that doesn¿t require programmer-level knowledge: https://xtupleuniversity.xtuple.com/library/videos/financial-reporting-engine-part-1 Let¿s ensure you're on the latest version of the software; your Account Rep can help: https://xtuple.com/contact-professional-services P.S. Watch for us to change the game and launch a new category of solutions in September 2019!

The system is cloud based, and it allows a user to sort on screen in many columns. It's semi-easy to use and follow items for someone who understands accounting.

Issues are not always resolved timely. I am still waiting for a phone call from April 30, Customer support called once but I was in the NC office and I gave them my cell to call but it didn't happen. I put the information back into the customer support tab again on June 25th, today is July 2nd and it is still not resolved. I do not like when my AR and/or AP is out of balance. The reverse CM's do...

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There¿s no excuse for your support issue to have slipped through the cracks. Our mission is for customers to be happy, and your investment in the Distribution Edition is important to us. I've checked our issue tracker and it appears this has now been resolved?

open source, reasonable features for the price, relatively stable running on our internal servers. Handles wide range of functions from finance thru to manufacturing. We would like better interfaces with ARENA solutions and with Pro-ship and ship station as well as Zen desk.

API's are poor - would be nice to make it easier to integrate with other packages like e-commerce, Zen-desk, shipping programs etc.

Thank you for your review and investment in xTuple Manufacturing. I believe you may be on an older version? Upgrading often addresses most concerns. Please chat with xTuple¿s professional team, they can help you set the system up just as you want https://xtuple.com/contact-professional-services. They may also recommend a class or direct you to some free online resources at https://xTupleUniversity.com.

The software is highly capable with inventory, manufacturing, client development and tracking, and, of course, accounting. I like that it runs against PostgreSQL data base which is extremely robust and capable data base.

I do not like that the Linux version only runs on rather older Ubuntu platforms and does not stay up to date with the latest Postgres data base versions. I have suggested on the community forums that the Linux version of Postbooks/xTuble be developed as a Flatpak development project so it would run on on Linux platforms that support Flatpak which, I think, includes most.

Data integrity management Depth of the Inventory Management and Costing Tools Standard JE ease of use Trial Balance ease of use

Not very intuitive. Accounting functions are not designed well, especially the reconciliation tool. Sales functions do not have a robust customer service tool.

Great value. Allows our small enterprise to be competitive in a sector dominated by large companies.

Missing some basic functionality on the manufacturing side. US-oriented functionality (we are a Canadian client). Releases could include more feature releases and improvements. Weak in terms of reporting/analytics.

Thank you for your review. We're always working diligently to improve. Watch for us to change the game and launch a new category of solutions in September 2019!

Ability to combine manufacturing with traditional finance/accounting/sales orders. Detailed multi-level bills of material are possible with items at separate locations if necessary. Cycle counting can be done in a batch process, which cuts down on time. Exporting data with formatting is fantastic for Excel or CSV.

Much reporting has to be custom-built, no item master matrix, no sales order history by location by customer, would like to see more high & low-level detailed reporting built into the software. The ability to adjust posted invoicing would be great.

1. As a non-practicing CPA, I love that this system follows GAAP and is auditable . 2. The cost of the software is excellent in comparison to other ERP system on the market. 3. This company truly listens to their users on features and bugs. You have a proactive roll in the development of the software, which is refreshing. 4. In partner and customer training you actually get to meet and talk with the developers.

1. The out of the box reports (screen or/ and printed) reports don't have column totals 2. Printing of Detail Aging report 3. The need for more videos of understanding and using the varies forms of RMA's, and Reports 4. They need videos on the advance class, even it only accessible by a pay wall. 5. They need a online updated flow chart (Business Flows) of the menus and sections

Thank you for your review. We appreciate your longtime use and investment in xTuple.

xTuple is a solid and reliable open source MRP/ERP system. It gives our company the flexibility to do what we need to solve challenges ranging from production to accounting, and with the same database server allows us to accomplish our main priority of serving our customers well and solving their problems.

Not having a complete mobile interface for the main application does limit being able to use mobile devices.

Open Source; great support team - in it to get the problem solved efficiently an effectively; great instructor - he really knows the software inside and out and a great problem solver; in fact, all of the partners involved with xTuple will help with problems if you reach out to them in the forum; and for the "cherry on top" - constantly evolving and improving - they don't rest on their laurels - they constantly challenge themselves to make it better, more expansive - "How can we benefit our customers the most" mentality and they just keep going and going.

Call it housekeeping - there used to be a few bad apples and they have been slowly and surely weeded out and discarded - both employees who "loved to hear themselves talk" but was much ado about nothing and then some partners - if you are in it, then you are in it - don't bad mouth it - the company, the customers - all of it - get out or help make it better for all - as you know, employee and partner...

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Thank you for your review. We appreciate your longtime use and investment in xTuple.

It's completely customizable and the automated reports we have designed provide transparency for all facets of our operation.

Updates can be released with critical bugs that can't be fixed right away so we have to develop work arounds.

Adaptability and ease of customization.

Some degradation of speed as files grow.

Customizability of the software and custom reporting.

Too many screens and too many ways to perform the same task. User experience needs some improvement.

Has all the features of much more expensive systems, and they continue to improve on a continuing basis. The 'Workbench' features make several tasks much easier.

Some menu features aren't readily apparent, although they work well once fully understood.