Yocale Pricing, Features, Reviews & Comparison of Alternatives

Yocale

Online scheduling and marketing software

4.53/5 (17 reviews)

Yocale overview

What is Yocale?

Yocale is a cloud-based scheduling and marketing tool designed for service-based businesses including health and medical, beauty and wellness, and professional services. The platform includes an online booking calendar, SMS appointment reminders, custom form builders, video conferencing, and more.

Yocale provides appointment-based businesses with an online calendar to manage bookings, staff, locations, and resources. Two-way sync ensures that external calendars stay updated and allows users to make appointments through any connected calendar. The customizable scheduler lets users define rules, policies, and availability for different locations, staff members, and services. Recurring appointments can be automated and rebooking reminders prompt customers to arrange regular follow-ups. SMS and email reminders notify customers of their upcoming appointments to reduce last-minute cancellations and no-shows.

Yocale's client management tools enable tracking of client details through personalized profiles, allowing users to deliver a tailored service to each of their customers. Personal information, appointment history, notes, receipts, and other data is stored within client records, and documents including images, forms, and reports can be attached to provide additional information. Spend and communication histories can be viewed at-a-glance, and reports let users identify their top spenders and most loyal clients. Yocale also offers a point of sale (POS) for deposit and payment collection, video conferencing for remote appointments, and marketing tools including bookings through Google, Facebook and Instagram.
business.yocale.com

Pricing

Starting from
$29/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Yocale screenshot: Yocale calendarReserve with Google YocaleYocale screenshot: Yocale appointment detailsYocale screenshot: Yocale client profileYocale screenshot: Yocale invoicing

Yocale reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.2
  4.5
  4.8
Lisa Barr

Yocal is a Good company

Used daily for 1-2 years
Reviewed 2019-12-11
Review Source: Capterra

Yocale is an all-in-one scheduling system, and for trying to include every bell and whistle, they do a pretty good job. I can't say enough about the development team. You will be working with professionals who are kind, knowledgeable, competent and accessible. They work hard to resolve any issue that arises. The entire app has continuously been improved since I started with them. The scheduler does work best with Chrome, which sometimes presents problems with other browsers, and mobile interfaces. If you have more than one location you really can't beat the bang for your buck that Yocale provides. I give it 4.5 stars and suggest that the main way it could be improved is to pair down some of the features and allow companies to choose what they want a la carte. This might make it more manageable and stream lined for smaller companies.

Pros
I loved the customer service and access to the tech support. I loved that is was an all in one and I could go paperless with this new scheduler.

Cons
I don't like that it gets buggy with other browsers and its mobile interface is slower. My clients had trouble booking and navigating their appointments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Loreen Sawatzky

Great Experience!

Used daily for 6-12 months
Reviewed 2017-04-18
Review Source: Capterra

Yocale is the first online booking system I have used and it has been a great experience -- from set up to now having used the system for almost a year. There have been some minor hiccups along the way, but the team was always dedicated to looking into the problem or a fix was already in the works. I have referred a few people to use Yocale and I will continue to do so!

Pros
That is Canadian based! So many of the leading competitors are from the US. The tech support has been great and I also find the system easy to use. New updates are always being released for more features which has been very useful as well.

Cons
There were some hiccups with client reminders (my clients have become reliant on these reminders) which resulted in some confusion. Some features that would be great for my business are still being developed -- this is really the only reason I would look elsewhere.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kevin OReilly

poor service

Used occasionally for less than 6 months
Reviewed 2019-01-16
Review Source: Software Advice

Be very careful before you choose them as you may be stuck with them for a very long time

Pros
price is good, that is all. there are no other qualities that are good.. nice website and easy to setup

Cons
no support at all. i tested them as a vendor for Google Places and cannot turn them off. Google tells me to contact Yocal saying that Yocal must remove me. Everytime I email Yocal, they say i am removed but I am not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Susan Stewart

This company goes the distance in customer service. Any issues we ever had were dealt with quickly.

Used daily for 1-2 years
Reviewed 2017-05-17
Review Source: Capterra

Additional features as well as better service.

Pros
The people behind the product work so hard to meet our requests and deal with any issues that come up. They are prompt in responding to our clients' needs which is fantastic.

Cons
Some clients had difficulty at first because we changed systems and this one presented differently although in the end much better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sherry Yousefian

Medic laser

Used daily for 6-12 months
Reviewed 2016-07-21
Review Source: Capterra

Congratulations !!!! I'm so happy with my Yocale program' You and all Yocale team working hard to satisfy and support your clients. this is an incredible program that makes my job easier. I as a Yocale client am happy with the service you provide. I believe Yocale deserve this award and wish you more success. Congratulations to all Yocale team :)

Pros
It's easy to use for my clients and staff in our Clinic. The best option that i like the most is that reminds our clients appointment automatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Yocale pricing

Starting from
$29/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Essential: free for up to 3 staff at 1 location.
Grow: $29/month (billed monthly) or $25/month (billed annually) for up to 10 staff at 1 location.
Pro: $49/month (billed monthly) or $40/month (billed annually) for up to 10 staff across 2 locations, plus $5/month per additional staff member.
Ultimate: $99/month (billed monthly) or $80/month (billed annually) for up to 15 staff across 3 locations, plus $5/month per additional staff member.

Yocale features

API
Activity Dashboard
Billing & Invoicing
Document Management
Inventory Management
Reporting & Statistics
Third Party Integration

Activity Tracking (345 other apps)
Audit Trail (341 other apps)
Auditing (382 other apps)
Automatic Notifications (549 other apps)
Compliance Management (427 other apps)
Customizable Reporting (434 other apps)
Data Import/Export (412 other apps)
Document Storage (341 other apps)
Inventory Tracking (359 other apps)
Monitoring (324 other apps)
Real Time Data (360 other apps)
Real Time Reporting (316 other apps)
Workflow Management (459 other apps)

Videos and tutorials

Additional information for Yocale

Key features of Yocale

  • Access Controls/Permissions
  • Activity Monitoring
  • Appointment Reminders
  • Appointment Scheduling
  • Calendar Sync
  • Class & Schedule Management
  • Client Database
  • Client Profiles
  • Customer Mobile App
  • Customer Surveys
  • Drag & Drop
  • Email Marketing
  • Employee Scheduling
  • Faculty/Staff Management
  • Gift Card Management
  • Group Management
  • Multi-Office
  • No-Show Tracking
  • Online Booking
  • Online Payments
  • Point of Sale (POS)
  • Recurring Appointments
  • Room Booking Management
  • Social Media Management
  • Staff Management
  • Treatment Packages
View All Features