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Shortcut
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management platform for software development teams
Table of Contents
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Shortcut - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Shortcut overview
What is Shortcut?
Built specifically for software development teams, Shortcut is a cloud-based project management platform for collaboratively supporting the full planning, build, and launch cycle. Scalable to cater for non-profits right up to Enterprise-level with variable subscription pricing packages, Shortcut also promises robust, out-of-the-box integration options for the likes of GitHub, GitLab and Slack, with API access for developing custom workflow automations. The UI allows users to create a “Story” for describing any task, job, feature or build, before defining “Objectives” and “Epics” for goal-based progression. Drag and drop Kanban boards allow task workflows to be rearranged and prioritized intuitively while keeping every team member updated. Reporting tools and data visualizations including cumulative flow diagrams and burndown charts also support greater visibility on overall progress and achievements.
Who uses Shortcut?
By industry, Shortcut reviewers are most commonly professionals in computer software (26%). The most frequent use case for Shortcut cited by reviewers is task management (49% of reviewers).
What are the most popular integrations for Shortcut?
The Shortcut integrations most frequently cited by reviewers are: GitHub (an application development product rated 4.6 out of 5 for its integration with Shortcut), Slack (a team communication product, 4.7), and GitLab (a source code management product, 4.3).
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Organization
Connectivity
Intuitiveness
Tracking
Classification
Assignment
Shortcut’s user interface
Shortcut pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about Shortcut?
Reviewers appreciate Shortcut for its intuitive interface, ease of use, and flexibility in managing projects, tasks, and tickets. They find it streamlines team collaboration, supports cross-functional workflows, and offers helpful integrations with tools like GitHub. They value the ability to customize views, use labels, and organize work efficiently, noting it is less complex than alternatives like Jira. Some mention the learning curve for advanced features and initial setup, but most feel it is accessible for both technical and non-technical users.
Users say Shortcut provides robust story and epic management, clear visualizations, and effective ticket tracking. They note the platform offers a strong balance of features without unnecessary bloat, though some wish for more customization, improved reporting, and enhanced prioritization options. They report occasional confusion with navigation, dependencies, and terminology, but overall find it improves productivity and team transparency.
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Who uses Shortcut?
Based on 363 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Shortcut's key features
Most critical features, based on insights from Shortcut users:
All Shortcut features
Features rating:
Shortcut awards
Shortcut alternatives
Shortcut
Starting from
8.5
/user
Per year
Smartsheet
Starting from
9
Per month
Zoho Projects
Starting from
4
Per month
Adobe Workfront
Starting from
No pricing info
Shortcut pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Milestone Tracking
- Multiple Workspaces
- Progress Tracking
- Roadmap
- Single Sign-on
User opinions about Shortcut price and value
Value for money rating:
To see what individual users think of Shortcut's price and value, check out the review snippets below.
Mary B.
Scrum Master
Verified reviewer
Anonymity request
Shortcut integrations (52)
Integrations rated by users
We looked at 363 user reviews to identify which products are mentioned as Shortcut integrations and how users feel about them.
Integration rating: 4.5 (18)
“The Slack / Shortcut integration allows me to see updates to tickets my team is working on alongside other conversations. It also allows us to easily turn conversations where a chore is requested or a bug is revealed into a Shortcut ticket to work on later”
“I get notifications when people comment on my cards or tag me. That’s about all I use it for, so I may not even be using it to its full potential. ”
“Love how I can get notifications when I get tagged so I don't need to check the board throughout the day”
Anonymous R.
Implementations Strategist
Integration rating: 4.5 (20)
“My cards will automatically link to my github branches given they have the proper suffix. They’ll also link to my PRs and follow their status. ”
Sam F.
Software Engineer
Integration rating: 4.4 (5)
“The GitLab integration helps us keep task statuses up to date without manual intervention”
Thomas L.
Developer
Integration rating: 4.8 (4)
Integration rating: 3.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Shortcut support options
Typical customers
Platforms supported
Support options
Training options
Shortcut FAQs
Shortcut has the following pricing plans:
Starting from: $8.50/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using Shortcut?
• Shortcut delivers features to make project management comprehensive and intuitive for software development teams, offering a cloud-based solution scalable enough to meet the needs of non-profit organizations all the way up to Enterprise level.
• Tasks, chores, features and builds are definable as a "Story" with "Objectives" and "Epics" used to signify, mark and measure project progress.
• Kanban boards can be built and managed via drag and drop, updating all team members on task status while using Shortcut's reporting capabilities to chart achievement progress.
• Third party integration for tools such as GitHub, Slack, Zendesk, Google Drive, Dropbox, Bugsnag, Clockify and others is extendable via Shortcut's own developer API.
Q. Who are the typical users of Shortcut?
Shortcut has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Shortcut support?
Shortcut supports the following languages:
English
Q. Does Shortcut offer an API?
Yes, Shortcut has an API available for use.
Q. What other apps does Shortcut integrate with?
Shortcut integrates with the following applications:
TestMu AI, BugSnag, GitHub, Dropbox Business, Luciq, Zapier, Box, GitLab, TestLodge, Rollbar, Slack, Sentry, Bitbucket, Clockify, Google Calendar, Zendesk Suite
Q. What level of support does Shortcut offer?
Shortcut offers the following support options:
Chat, Email/Help Desk, 24/7 (Live rep)
